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H&M Part-time Sales Advisor Interview Questions

Updated 21 Jan 2015
Updated 21 Jan 2015
71 Interview Reviews

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Part-time Sales Advisor Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online – interviewed at H&M.

Interview Details

Applied online to UK store and didn't hear anything back for maybe 2 weeks. Got phone call from the store manager and had a short interview asking questions like why h&m, my availability, what do you know about company, previous work experience. Was asked to come in for store interview. Pretty standard questions again why would i be a good fit, experience, availability, what do you know about company how many hours would you work. I was then invited back for a trial shift which included doing delivery, fitting rooms and some sales floor work. Offered job on spot after this.

Interview Questions
  • Describe yourself in two words, why should we hire you   Answer Question
Negotiation Details
None
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for H&M

  1.  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate in Edinburgh, Scotland
    Anonymous Interview Candidate in Edinburgh, Scotland
    Application Details

    I applied online. The process took 2 weeksinterviewed at H&M in November 2014.

    Interview Details

    It was a phone interview asking the usual what does great customer service mean to you? Do you shop in h and m? Who is your role model? Why did you apply for h and m?

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
  2.  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate in London, England
    Anonymous Interview Candidate in London, England
    Application Details

    I applied online. The process took 2 weeksinterviewed at H&M in September 2014.

    Interview Details

    I applied online.I was called to come in for an interview at Oxford Street.the interview was kinda relaxed.I know I did my best,at the end I asked if I would get a feedback if successful or not?I was told I would.it's about 3weeks now and still no reply.

    Interview Questions
    No Offer
    Neutral Experience
    Easy Interview
  3.  

    Part Time Sales Advisor Interview

    Anonymous Interview Candidate in London, England
    Anonymous Interview Candidate in London, England
    Application Details

    I applied online. The process took 5 daysinterviewed at H&M in July 2014.

    Interview Details

    I applied online with my CV and covering letter. I then received a phone call and was asked to attend a short interview. I had applied to H&M 36 times with no success. They asked the typical questions that revolves around retail. Why H&M? What are your preferable hours? How long can you take to get here? What skills do you have?

    Interview Questions
    • If you were to take control of the store, how would you do it?   Answer Question
    No Offer
    Neutral Experience
    Average Interview
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  5.  

    Sales Advisor Part Time Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at H&M in November 2013.

    Interview Details

    Applied online, got a call back inviting me for an interview a week later. Interview with a floor manager, not too formal or daunting. Prepared by learning about the company, campaigns and values etc. Wasn't asked any impossible questions. Helps to be bubbly and chatty with interviewer, think that's what got me the job more than anything as I had barely any experience. Focus completely on importance of customer service.

    Interview Questions
    • Examples of when you experienced bad/good customer service.... and give a time you gave excellent customer service.   View Answer
    Accepted Offer
    Positive Experience
    Easy Interview
  6. 1 person found this helpful  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at H&M.

    Interview Details

    After many online applications (and rejections) I finally got a phone call and arranged an interview. The interview selection process is kind of ridiculous, they just chose people at random for the interview so if you get a rejection email, keep applying.

    The interview was approximately 20 minutes and easy. One of the women asked the questions and the other one wrote down your answers. We started off going through my CV, flexibility and they asked me to talk about my past work experience. After that, they started asking me questions like

    1. Why did you chose to apply at H&M (mention their collaborations with different designers, they will love that)
    2. Did you apply at other jobs and why would you pick H&M if you get other offers?
    3. Describe the best customer service (they want you to tell them how you will treat customers from the moment they walk in until they walk out)

    They gave me different scenarios that could happen at the store and how would I deal with them.

    Interview Questions
    Negotiation Details
    Got a phone call saying that I was offered a job.
    Accepted Offer
    Positive Experience
    Easy Interview
  7. 1 person found this helpful  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate in Coventry, England
    Anonymous Interview Candidate in Coventry, England
    Application Details

    I applied online. The process took a dayinterviewed at H&M in June 2010.

    Interview Details

    Completed an online application form which was fairly simple and attached a CV. I was then invited to interview by email. 1 face to face interview which lasted around about 30 minutes. Two people were present a store manager who was asking the questions and department manager who just took notes.

    Interview Questions
    Negotiation Details
    I did not negotiate, I accepted the job offer when offered over the phone
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at H&M.

    Interview Details

    Interview process consisted of 3 sessions (3 days).

    Questions:
    -what are your strength and weaknesses?
    -what would you bring to the company?
    -how to deal with in work drama (with customers and coworkers)
    -how will your past employment experience would assist you with this position? (examples)
    -what were task you had to do at your past place of employment?
    -why do you want to work at H&M?

    Interview Questions
    • how to deal with in work drama (with customers and coworkers)   View Answer
    Accepted Offer
    Positive Experience
    Average Interview
  9. 1 person found this helpful  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ weeksinterviewed at H&M.

    Interview Details

    I applied online and got a call 2 days later to schedule a one-on-one interview with one of the managers, which was the next day. I went in for the interview, which lasted about 20-25. She talked to me about what working there is gonna be like and asked me a few questions about my experiences in my previous job. After the interview was over she had me fill out a sheet for a background check. She said they will call me when it cleared.
          After a couple weeks they called me back to meet for a second time. This actually turned out to be a job offer and we discussed how much my wage is going to be (way better than my last job). The next day I just had to come in to fill out paperwork and i am now officially an H&M employee!

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate in Washington, DC (US)
    Anonymous Interview Candidate in Washington, DC (US)
    Application Details

    I applied online. The process took 5 daysinterviewed at H&M in November 2014.

    Interview Details

    I filled out an application online and received a phone interview about an hour later, i was asked to explain my role at previous jobs and my availability. I was then invited to come in for a in person interview the next day (Friday). When I got there I was interviewed by two managers they both asked questions such as: Why H&M?, What do you expect from H&M? Name a time you presented good customer service? What didn't you like about your previous job? and my availability,(kinda similar to the phone interview) they also took notes. After the interview I signed a background check form and was told that I would receive a call within one week once my background check came back. To my surprise they called me on Monday and asked me to come in for a second interview that Wednesday where I was offered the job. They started me with $11.50. The process took less than a week!

    Interview Questions
    • Name a time you made a positive change at your job?   View Answer
    Negotiation Details
    No negotiation, 11.50 was already breathtaking for me.
    Accepted Offer
    Positive Experience
    Easy Interview

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