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H&M Part-time Sales Advisor Interview Questions

Updated 11 Apr 2015
80 Interview Reviews

Interview Experience

Interview Experience

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80 Candidate Interview Reviews Back to all Interviews

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Helpful (1)  

Part Time Sales Advisor Interview

Anonymous Interview Candidate in Romford, England
Accepted Offer
Positive Experience
Easy Interview
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. The process took 2 weeksinterviewed at H&M (Romford, England) in January 2015.

Interview

I applied online on the 19/1/15 and heard back on 28/1/15 so very quick. The interview over the phone was very quick and simple. I have now been asked to come I to the store for a 1-1 interview.

Interview Questions

  • Tell me more about your experience. And about your self.   1 Answer
  • Who is my role model   1 Answer
  • they asked about my availability.   1 Answer
  • What I know about hm   1 Answer
  • Why h&m   1 Answer

Other Interview Reviews for H&M

  1.  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online – interviewed at H&M.

    Interview

    Applied online to UK store and didn't hear anything back for maybe 2 weeks. Got phone call from the store manager and had a short interview asking questions like why h&m, my availability, what do you know about company, previous work experience. Was asked to come in for store interview. Pretty standard questions again why would i be a good fit, experience, availability, what do you know about company how many hours would you work. I was then invited back for a trial shift which included doing delivery, fitting rooms and some sales floor work. Offered job on spot after this.

    Interview Questions

    • Describe yourself in two words, why should we hire you   Answer Question

    Negotiation

    None

  2.  

    Part-time Sales Advisor Interview

    Anonymous Employee in Edinburgh, Scotland
    No Offer
    Negative Experience
    Average Interview
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at H&M (Edinburgh, Scotland) in November 2014.

    Interview

    It was a phone interview asking the usual what does great customer service mean to you? Do you shop in h and m? Who is your role model? Why did you apply for h and m?

    Interview Questions

  3.  

    Part-time Sales Advisor Interview

    Anonymous Employee in London, England
    No Offer
    Neutral Experience
    Easy Interview
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at H&M (London, England) in September 2014.

    Interview

    I applied online.I was called to come in for an interview at Oxford Street.the interview was kinda relaxed.I know I did my best,at the end I asked if I would get a feedback if successful or not?I was told I would.it's about 3weeks now and still no reply.

    Interview Questions

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  5.  

    Part Time Sales Advisor Interview

    Anonymous Employee in London, England
    No Offer
    Neutral Experience
    Average Interview
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 5 daysinterviewed at H&M (London, England) in July 2014.

    Interview

    I applied online with my CV and covering letter. I then received a phone call and was asked to attend a short interview. I had applied to H&M 36 times with no success. They asked the typical questions that revolves around retail. Why H&M? What are your preferable hours? How long can you take to get here? What skills do you have?

    Interview Questions

    • If you were to take control of the store, how would you do it?   Answer Question
  6.  

    Sales Advisor Part Time Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a weekinterviewed at H&M in November 2013.

    Interview

    Applied online, got a call back inviting me for an interview a week later. Interview with a floor manager, not too formal or daunting. Prepared by learning about the company, campaigns and values etc. Wasn't asked any impossible questions. Helps to be bubbly and chatty with interviewer, think that's what got me the job more than anything as I had barely any experience. Focus completely on importance of customer service.

    Interview Questions

    • Examples of when you experienced bad/good customer service.... and give a time you gave excellent customer service.   1 Answer
  7. Helpful (1)  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online – interviewed at H&M.

    Interview

    After many online applications (and rejections) I finally got a phone call and arranged an interview. The interview selection process is kind of ridiculous, they just chose people at random for the interview so if you get a rejection email, keep applying.

    The interview was approximately 20 minutes and easy. One of the women asked the questions and the other one wrote down your answers. We started off going through my CV, flexibility and they asked me to talk about my past work experience. After that, they started asking me questions like

    1. Why did you chose to apply at H&M (mention their collaborations with different designers, they will love that)
    2. Did you apply at other jobs and why would you pick H&M if you get other offers?
    3. Describe the best customer service (they want you to tell them how you will treat customers from the moment they walk in until they walk out)

    They gave me different scenarios that could happen at the store and how would I deal with them.

    Interview Questions

    Negotiation

    Got a phone call saying that I was offered a job.

  8. Helpful (1)  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate in Coventry, England
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a dayinterviewed at H&M (Coventry, England) in June 2010.

    Interview

    Completed an online application form which was fairly simple and attached a CV. I was then invited to interview by email. 1 face to face interview which lasted around about 30 minutes. Two people were present a store manager who was asking the questions and department manager who just took notes.

    Interview Questions

    Negotiation

    I did not negotiate, I accepted the job offer when offered over the phone

  9. Helpful (7)  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at H&M in March 2015.

    Interview

    Sorry if this is long, I just want to make sure this is as detailed as possible!

    I applied online at H&M and three weeks later got a call from the manager and had a phone interview asking basic questions about availability and previous job experience. He told me there were a lot of applicants and if they decide to let me go threw the next round, I would hear another call by next week.

    True to his word, I got a call the next week on a Friday and was asked to come in on Tuesday. To prepare I read interview reviews on here and checked the company's website to find their mission statement and other facts about H&M(I highly suggest doing this since they have all of their info on their website and would definitely help you answer H&M related Q's during the interview as well as help you relate your experience to the skills the company is looking for in future employees). Also I don't keep up with trends much so I checked online for the latest fashion trends for spring 2015 since a lot of fashion retailers want to know you have some type of knowledge about fashion. Also I wrote down questions I would ask at the end of the interview.

    On the first interview, I came in 15 min early, wearing a white button down shirt, a blazer, and a plaid skirt with tights and jewelry. I met with the assistant manager and was taken to the back of the store for a 1:1. The questions she asked were similar to the phone interview, once again asking about availability and previous work experience. Also asked questions like, "Name a time you worked well with a team." What do you plan on majoring in, in college?" "Where do you you see yourself in this company after a year?" The one question that caught me by surprise is when she said to role play and pretend she's a new employee and I'm helping her train since I told her I help train two new employees at my previous job. Towards the end one of the questions I asked was if I passed this interview how many other interviews I would have since a lot of people on here had between 2-4 interviews. She told me that she was actually going to approve me to go on one final interview the next week! At the of the interview I signed a background check.

    Today was my last interview and I went in wearing a beige sweater and a pleated skirt with tights with a necklace. Like many people on here who had the last interview with two managers, one of them didn't show up so I had another 1:1, but this time with store manager. The same questions were asked once again about my previous jobs, school, and availability. Other questions asked was a time you helped a difficult customer, what set H&M about from other clothing stores, can you work in a fast paced environment, etc. I asked questions about how the store was ran and duties and responsibilities. I was the offered the job on the spot and had to sign paperwork.

    I guess some tips I can offer that will hopefully help is to dress fashionably of course. If you can, dress wearing something that's on trend. If not dress professionally. The interview dress code is really laid back, they want to know your sense of style and individuality! For most question asked I made sure to relate it with previous experience like, "Can you handle feedback?" I said yes and use my experience at my last job were I wasn't trained and how I would always ask for feedback, ways I can improve, and always asked questions. Make sure to keep eye contact, try to smile, and show that you're determined and know about the company and you should do fine! H&M is all giving out opportunities as long as you're dedicated, determined, and work hard, so even if you have no job experience or not retail experience (like me) you can still have the chance to get hired! Good luck and hope this was helpful!!

    Interview Questions

    • Name a time you helped a difficult customer.   1 Answer
    • Name a time where you had bad and good customer service.   1 Answer
    • Name a time were showed leadership.   1 Answer
    • Can you handle feedback well?   Answer Question
  10.  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    telephone interview with a person from head office; first interview in store with the visual manager and department supervisor; second interview in store with the visual manager again and assistant manager

    Interview Questions

    • Tell me about yourself; What do you know about the company?   Answer Question

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