Alaska Airlines

www.alaskaair.com
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Alaska Airlines Reviews

Updated 25 February 2015
Updated 25 February 2015
16 Reviews
2.0
16 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Alaska Airlines President & CEO Bradley D. Tilden
Bradley D. Tilden
16 Ratings

Review Highlights

Pros
  • The flight benefits was the best part of the job (in 14 reviews)

  • Supportive of work/life balance I wasn't there for very long so I can't say much more (in 6 reviews)


Cons
  • Very odd shift work and starting pay is low (in 6 reviews)

  • Poor pay and horrible schedules all based on seniority (in 3 reviews)

More Highlights

16 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Being a Flight attendant isn't what it seems

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Boise, ID (US)
    Current Employee - Flight Attendant in Boise, ID (US)

    I have been working at Alaska Airlines full-time (less than a year)

    Pros

    Get to travel for free and get to meet a lot of great people.

    Cons

    Only paid for the time you are in the air. 5-6 legs a day, sometimes with out a break in between. 12-14 hour days. Gone from home 4-5 days in a row. You don't get paid enough to be able to travel even if your flights are free. Negative work environment because all the flight attendants are over worked and under paid. A mindless job

    Advice to ManagementAdvice

    Overworking your staff results in a constant overturn of employees, then resulting in always being short staffed.

    Doesn't Recommend
    Neutral Outlook
  2. 1 person found this helpful  

    Flight attendant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant in Anchorage, AK (US)
    Former Employee - Flight Attendant in Anchorage, AK (US)

    I worked at Alaska Airlines full-time (more than 8 years)

    Pros

    Good benefits, flexible schedule, benefits within 30 days on successful completion of training

    Cons

    Chaotic hours, low starting pay, unpaid 4 week training, you're Union so management takes more of a role of being there to just discipline as needed.

    Advice to ManagementAdvice

    @Alaska Air Group HR department has a history of not hiring Flight Attendants for Alaska Airlines from Horizon Air. Experienced one awful HR rep when reapplying.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    IT division is scattered and dysfunctional.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer
    Current Employee - Software Developer

    I have been working at Alaska Airlines full-time

    Pros

    Decent flight benefits, flexible scheduling, and some employees are allowed to work from home one day a week.

    Cons

    With multiple architectures and no standards, it is difficult to maintain quality working software at a reasonable cost. Salaries are generally lower than average.

    Advice to ManagementAdvice

    Streamline IT, set standards, and invest and train in rapid development software products to help your developers create and maintain high-quality software.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 3 people found this helpful  

    Airlines used to be fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Communications Specialist in Seattle, WA (US)
    Former Employee - Marketing Communications Specialist in Seattle, WA (US)

    I worked at Alaska Airlines

    Pros

    Good travel benefits - good benefit package all around.

    Cons

    too many managers and Directors that have been there too long. It's a great environment if you have a family - you can use them for any excuse not to come to work or to leave work. Those people that didn't have dependants paid higher premiums for insurance and had to pick up the slack for those that spend most of their time tending to family issues. Not much room for internal promotion unless you know someone on the fast track. the HR department is unprofessional and non-responsive to any issues, regardless if you're inside or outside the company.

    Advice to ManagementAdvice

    walk the walk and talk the talk. They like to put out a good press release and thump inclusiveness, diversity, every employee is important, but they don't really practice what they preach.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 13 people found this helpful  

    Political circus!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Alaska Airlines full-time (more than 10 years)

    Pros

    All full time employees received the usual; medical, dental, vision, 401k, profit sharing (when profitable). However, the flight benefits were a nice perk- unlimited standby travel free on Alaska, and the ability to purchase cheap standby passes on other carriers.

    Cons

    The company is notorious for extremely LOW salaries. As a 15 year manager (with a college degree), I was barely making $60k. The company tries to sell you on the idea that your compensation includes very generous flight benefits. That's nice, but it doesn't pay the bills. Money talks!

    The management division is also chock full of political back-stabbing, and regardless of your title/ seniority, you never know when your time is up. The company has a reputation for taking senior employees 'out to pasture' even if they're highly effective in their roles. Routinely, these higher salaried/ senior/ experienced employees are replaced with younger, less skilled employees who will agree to work for half of what you made.

    Advice to ManagementAdvice

    Loosen up the purse strings, pay your employees what they're worth, treat them with respect, and perhaps you'll have happier passengers.

    Remember: take care of the employees who take care of the passengers, who in turn, will reward you with repeat business = happy shareholders!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    Work, work, work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in SeaTac, WA (US)
    Current Employee - Anonymous Employee in SeaTac, WA (US)

    I have been working at Alaska Airlines full-time (more than 3 years)

    Pros

    The flight benefits was the best part of the job. It was nice to go visit family every month.

    Cons

    Flying standby is not what it's cracked up to be. I like to call it "the lottery"... I still get stressed out whenever I'm at the airport from years of anxiety! For the position, the salary was horrible. The don't feel like I had a good work/life balance while working there.

    Advice to ManagementAdvice

    You're employees are playing too many hats and working far too much. Salaries need to be re-evaluated to match competitors.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Hero to zero

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alaska Airlines full-time

    Pros

    Good flight benefits. Some nice people in many customer faced departments. The company is really customer friendly, but what really counts (safety) is lacking.

    Cons

    Middle /Upper Management are stupid and have no credibility with their employees or the FAA. Have many fines and investigations for non-conformance. Safety and reporting problems is smoothed over with a huge turnover in the department with replacement by unskilled engineers. The VP of maintenance is expecting a major accident and is critical of engineering for good reason.

    Advice to ManagementAdvice

    I would clean house in engineering managers ( and many lame engineers) and believe the maintenance management/mechanics are very good. Keep up the smily face in the rest of the company.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 6 people found this helpful  

    This company values length of employment more than actual work done.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software QA Engineer II in Seattle, WA (US)
    Current Employee - Software QA Engineer II in Seattle, WA (US)

    I have been working at Alaska Airlines full-time (more than 8 years)

    Pros

    Most employees are very nice.

    Cons

    It's very hard to move around in the company because there's so much favoritism. It's emphasized internal candidates will be treated differently, but their application process filters out internal candidates. So it's very hard to move forward without knowing the right people.

    Advice to ManagementAdvice

    Upper management needs to start recognizing current employees. The lack of attention has been causing many current employees to start looking for advancement elsewhere.

    Doesn't Recommend
  10.  

    Ramp Service agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ramp Service Agent in Fairbanks, AK (US)
    Former Employee - Ramp Service Agent in Fairbanks, AK (US)

    I worked at Alaska Airlines full-time (less than a year)

    Pros

    Free flight benefits. Medical benefits.

    Cons

    high stress and low pay.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Fun but not worth it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant in SeaTac, WA (US)
    Former Employee - Flight Attendant in SeaTac, WA (US)

    I worked at Alaska Airlines full-time (more than a year)

    Pros

    The flight benefits... but even then traveling non-rev is a headache

    Cons

    Not being home for any and every holiday, long hours, strange hours

    Advice to ManagementAdvice

    Support your new flight attendants, it should be a time to learn and grow with the company.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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