Amazon.com

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Amazon.com Reviews

Updated Jul 25, 2014
All Employees Current Employees Only

3.3 3,276 reviews

85% Approve of the CEO

Amazon.com Chairman, President, and CEO Jeff Bezos

Jeff Bezos

(2,283 ratings)

64% of employees recommend this company to a friend

Review Highlights

Pros
  • Good opportunity to learn a lot in a particular area of software development(in 101 reviews)

  • Density of talent: Some really smart people spoiling their careers here(in 306 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel(in 540 reviews)

  • There is literally no work life balance inside this company(in 125 reviews)

789 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Senior Operations Manager

    Senior Operations Manager (Former Employee)

    ProsFast pace, leading company in the field. Fantastic focus on customers. Good opportunities for promotion due to company's rapid expansion.

    ConsNo training so you're expected to learn everything yourself as you go along. Expect you to dedicate your life to the company with total obsession. Most fulfilment centres are in the middle of nowhere.

    Advice to Senior ManagementIncrease your attention span - as soon as one project is announced and partially started the focus goes on to the next big thing without ever having finished the first.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    A lot of reporting, poor management, but great package.

    Anonymous Employee (Former Employee)

    Pros- Package: good salary, RSUs
    - I learned a lot
    - Looks good on your CV (very selective & successful)
    - Brand awareness (clients)

    Cons- Poor management: ex Boston Consulting Group mainly, they don't care about their staff nor HR
    - Extremely political: directors and category leaders use deep dives, financial reviews (operational plan), pricing reviews and backgrounds check (business school, consulting) to promote or to get rid off employees
    - Data centric / mental: analysing spikes or drops in base points even when it's not relevant (just a couple of units sold, or analysing sales over a couple of hours only on a very specific day: WoW and YoY!)
    - Workload: up to 60 hours per week, including Sundays (the data is processed on Saturdays so you receive business reports on Sunday morning and questions from the management on Sundays afternoon / evening)

    Advice to Senior ManagementIt works, so not sure why they should change anything. It's just horrible for most employees / high turnover the first 2 years.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Approves of CEO

     

    Can get lost in the company and heavily performance monitored

    Anonymous Employee (Current Employee) London, England

    ProsOk salary with shares. Nice colleagues.

    ConsCan get stuck in a rut with you career. Daily repetitive tasks with not much variation. Yearly performance is very taxing and difficult to get promotion.

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Global leader in their field

    Anonymous Employee (Current Employee)

    ProsGood technology, amazing brand for your CV

    ConsThey are all about politics...The management doesn't care about employees which is a big mistake

    Advice to Senior ManagementEmployees shouldn't just be puppets/robots to use.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Disapproves of CEO

    3 people found this helpful  

    They claim frugality is their main value - you'd better believe it.

    Project Lead (Current Employee) Slough, Berkshire, South East England, England

    ProsGreat learning opportunities. They prefer to recruit internally, so once you're in, it is possible to take your career to the next step. Virtually everyone you come across outside of work is an Amazon customer, usually a happy one - it is true that the level of customer service is something to feel proud of.

    ConsAbsolute lack of transparency from Management, and very, very corporate environment - you've got to be ready to say you've got 'Amazon DNA'. As mentioned in the title, frugality is one of their core values, and it is one that applies to employees at all level. Salaries aren't amazing, and there are very few perks. In the team I worked with the turnover was very high, which was worrying.

    Advice to Senior ManagementRetain your skilled staff! And be generous, at least a little.

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    Work hard and improve everyday

    Process Manager (Former Employee) London, England

    ProsGreat compensation and perks. great opportunities if you have the drive

    ConsLong hours and that's the big challenge for work life balance.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    management changes too often ;not always creating positive culture

    Warehouse Associate (Current Employee) Peterborough, England

    Prospromising,secure job,business trips, a huge variety of jobs.

    ConsNo bonuses for level 1 associates,management changes too often.

    Advice to Senior ManagementThreat all associates respectively and equally despite role within organization

    Yes, I would recommend this company to a friend

    • Culture & Values
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    Great company but work-life balance needs to be seriously looked at

    Cs MANAGER (Former Employee) Edinburgh, Scotland

    ProsGet to work with some real smart and focused people that you can learn from. Great opportunity if you work hard. Opportunity to travel if you work hard and are in a role where travel may be needed. Proud to work for such an innovative company.

    ConsToo political and management play favourites. If you are "in" with the "in crowd" then you will be looked after. Senior management don't know what is happening in the front line, they think they do but are too far away from what people think. Year over year AIS and/or Pulse survey bring up the same failings but work done to fix issues is never fully implemented, this becomes frustrating and demoralising. Lack of or insufficient training in all roles I was invovled in.

    Advice to Senior ManagementReach out to the leads and managers if you are looking to improve the CSA experience, engage them fully throughout processes and any change. Communicate everything better and be more transparent. Do not tolerate favouritism and cliques.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

    3 people found this helpful  

    Associate Vendor Manager

    Associate Vendor Manager (Former Employee) Slough, Berkshire, South East England, England

    ProsExposure to variety of different vendors and industry practices

    ConsAdmin role, very manual and repetitive.
    Lots of focus on metrics
    Not buying role.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • Approves of CEO

    2 people found this helpful  

    Hardworking, frugal and innovative company. More work hard than play hard.

    Senior Vendor Manager (Current Employee) Slough, Berkshire, South East England, England

    ProsOpportunity to be part of something that is growing and the pace can be very exciting. Work with very smart people daily.

    ConsHardworking, nit-picking culture. Some of the work practices are very 1980s. A lot of game playing and points scoring amongst senior leadership.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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