Amazon.com

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Amazon.com Reviews

Updated 17 December 2014
Updated 17 December 2014
3,938 Reviews
3.4
3,938 Reviews
Rating Trends

Recommend to a friend
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Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,667 Ratings

Review Highlights

Pros
  • You can definitely learn a lot in short spam in Amazon as they make you work a lot (in 118 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 352 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 636 reviews)

  • There is literally no work life balance inside this company (in 145 reviews)

More Highlights

972 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Amazon UK!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Partner Manager in London, England
    Current Employee - Associate Partner Manager in London, England

    I have been working at Amazon.com full-time (more than an year)

    Pros

    - Expanding company, opportunities to see many sides of the business
    - There is a focus on ownership and bias for action, meaning you have the freedom to come up with an idea, build a business case and drive that idea to success
    - Great range of very smart people, great opportunity to learn and develop through them

    Cons

    - Not much formal training/ development offered
    - Slow promotion process. Have to be in the company for at least 18 months.

    Doesn't Recommend
    Positive Outlook
  2.  

    aaaaaaaaaaaaaaa

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst
    Current Employee - Business Analyst

    I have been working at Amazon.com full-time (more than an year)

    Pros

    great work environment, nice people

    Cons

    internal growth is little slow

    Advice to ManagementAdvice

    aaaaaaaaaaaaaaaaa

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Good for some, others not so lucky

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Support (Fulfilment Centre)
    Former Employee - IT Support (Fulfilment Centre)

    I worked at Amazon.com full-time

    Pros

    Pay is good if you're in the right roles - Higher technical and management roles at least, some opportunity for travel in key roles. Share options aren't too bad.

    Cons

    If you are good at what you do and can follow the company line then you will do well, unfortunately in terms of IT in the warehouse part of the company don't expect to get a lot of technical work or opportunities for growth - far too many operational meetings that will destroy your soul. The Operations team is GOD which is understandable but other departments always come second even if their work actually supports the day to day operations. Expect lots of last minute projects that have to be delivered yesterday only to find most aren't used by Operations for months - begging the question of why the rush.

    Advice to ManagementAdvice

    Give support departments more respect for the work and advice that they give, Customers are what is important but the staff are the ones that make your company work, they need love too.

    Doesn't Recommend
    Neutral Outlook
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  5.  

    ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FC Associate in Rugeley, England
    Current Employee - FC Associate in Rugeley, England

    I have been working at Amazon.com full-time (less than an year)

    Pros

    good pay. Lots of walking

    Cons

    strict on points and favouritsim

    Advice to ManagementAdvice

    listen more

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    huge machine, smart and hardworking people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - INSTOCK in London, England
    Current Employee - INSTOCK in London, England

    I have been working at Amazon.com as a contractor (less than an year)

    Pros

    people are lovely, willing to teach and bright.
    work is interesting, has a lot of systems that can be helpful, able to work with a lot of data
    work-life balance is quite good and flexible

    Cons

    disorganised, frantic. too busy fighting fires rather than thinking strategically. poor recruiting and onboarding process - little or no contact, very self service, kind of like a big start up still, perks are not great either.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Not all bad, however no career progression what so ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Amazon Warehouse Worker in Doncaster, England
    Former Employee - Amazon Warehouse Worker in Doncaster, England

    I worked at Amazon.com full-time (less than an year)

    Pros

    you get exercise. Also the pay isn't all bad

    Cons

    un social hours, lots of standing up, no respect etc.

    Advice to ManagementAdvice

    possibly add more incentives or more motivational ideas for people to work instead of just working towards the target

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Not like anywhere else

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Site Merchandiser in Slough, Berkshire, South East England, England
    Former Employee - Site Merchandiser in Slough, Berkshire, South East England, England

    I worked at Amazon.com full-time (more than 3 years)

    Pros

    If work is the most important thing to you right now, Amazon UK is a good place to do it. Incredibly fast pace of growth means a large amount of varied and interesting projects to take responsibility in with equally driven people. However you'll be expected to juggle this alongside your day-to-day role with no impact on your category deliverables, hence the need to be able to absolutely dedicate yourself to the job if you want to get anywhere and not have a breakdown. You will give up plenty of evenings and weekends if you intend to be there for a few years.

    Promotion can be achieved but you need to be political - identify tools or fixes that will improve most categories, figure out a scalable way to deliver them and start shouting about them. Peer reviews and cross-category influence are key to progression whatever level you're at. True of every company to an extent, but you'll quickly see how Amazon takes that and everything else to the nth degree.

    Cons

    The demanding environment combined with the relative rarity of promotions means that many level 6 and 7 managers are hired from outside the company rather than being promoted from within. The effect of this limits continuity planning and actually attracts some very average managers, because Amazon isn't like most workplaces. If you end up with a one of the poorer managers, you're going to struggle. Make sure you speak to/meet your prospective manager before agreeing to join a category.

    Advice to ManagementAdvice

    You seem to be doing fine so far.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    Very metric driven company, sometimes to the point where it becomes irrational. Many opportunities within the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com as a contractor (less than an year)

    Pros

    Good on the CV
    Become comfortable with data
    The experience is what you make of it, you can do as much work out of your remit as you want

    Cons

    Can be too metrics driven
    Can be overworked
    Very frugal company, will hire as little people as possible meaning workload can be unmanageable.

    Recommends
    Neutral Outlook
  10. 1 person found this helpful  

    Senior Operations Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Operations Manager
    Former Employee - Senior Operations Manager

    I worked at Amazon.com full-time (more than 3 years)

    Pros

    Fast pace, leading company in the field. Fantastic focus on customers. Good opportunities for promotion due to company's rapid expansion.

    Cons

    No training so you're expected to learn everything yourself as you go along. Expect you to dedicate your life to the company with total obsession. Most fulfilment centres are in the middle of nowhere.

    Advice to ManagementAdvice

    Increase your attention span - as soon as one project is announced and partially started the focus goes on to the next big thing without ever having finished the first.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    A lot of reporting, poor management, but great package.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amazon.com full-time (more than an year)

    Pros

    - Package: good salary, RSUs
    - I learned a lot
    - Looks good on your CV (very selective & successful)
    - Brand awareness (clients)

    Cons

    - Poor management: ex Boston Consulting Group mainly, they don't care about their staff nor HR
    - Extremely political: directors and category leaders use deep dives, financial reviews (operational plan), pricing reviews and backgrounds check (business school, consulting) to promote or to get rid off employees
    - Data centric / mental: analysing spikes or drops in base points even when it's not relevant (just a couple of units sold, or analysing sales over a couple of hours only on a very specific day: WoW and YoY!)
    - Workload: up to 60 hours per week, including Sundays (the data is processed on Saturdays so you receive business reports on Sunday morning and questions from the management on Sundays afternoon / evening)

    Advice to ManagementAdvice

    It works, so not sure why they should change anything. It's just horrible for most employees / high turnover the first 2 years.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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