Amdocs Reviews

Updated 12 August 2014
Updated 12 August 2014
1,060 Reviews

3.3
1,060 Reviews
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Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
321 Ratings

Review Highlights

Pros
  • Work-life balance can easily be maintained in a company like Amdocs (in 66 reviews)

  • The work culture here is awesome, I never felt any type of pressure (in 97 reviews)


Cons
  • work life balance; employees are encouraged to work many extra hours and weekends (in 137 reviews)

  • Management seems proud that there is no work life balance (in 37 reviews)

More Highlights

69 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Avoid Like the Plague

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Subject Matter Expert  in  London, England
    Current Employee - Senior Subject Matter Expert in London, England

    I have been working at Amdocs full-time for more than 5 years

    Pros

    I honestly cant think of any

    Cons

    Company has a hard working culture just don't expect overtime or standby payments for all your hard work. The yearly bonus is derisory and apparently arbitrarily allotted.
    You won't get any thanks, or training, or career progression or indeed any interest in your well being; work/life balance is non existent.
    Management style is, stereotypically, about what you'd expect for an Israeli company and largely involves being shouted at.
    Staff scuttlebutt has is that you need to be Jewish to get on at Amdocs; sadly this really does appear to be true.
    You'll be working on an outdated, proprietary software stack so even if you can convince someone to teach it too you (harder than it sounds), then it's absolutely no use anywhere but Amdocs.
    Based on previous examples redundancy is going to be statutory minimum so it's not worth waiting for that either.
    I'd have rated them lower than 1 if this site allowed.

    Advice to ManagementAdvice

    Perhaps try treating the goy as human beings?

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Boring uninspiring place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  London, England
    Current Employee - Director in London, England

    I have been working at Amdocs full-time for more than a year

    Pros

    Very little but some of the people are okay

    Cons

    Amdocs is a boring uninspiring place to work that takes management of paralysis by analysis to a new level. Innovation is non existent and it's difficult to get anyone to make a decision on anything. Everyone is an expert on everything and are quick to give their oppinion but never contribute when any real work needs to be done..

    Advice to ManagementAdvice

    None!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    One of the worst companies I worked for

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs as a contractor

    Pros

    The work is high-tech and fascinating. Some great colleagues too. Fascinating locations worldwide.

    Cons

    I found the management arrogant and aloof. This resulted in a poor relationship with the customer as well as with suppliers.

    Advice to ManagementAdvice

    Bring in managers who show respect to people.

    Doesn't Recommend
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  5.  

    Worse company i have worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SSME  in  Gurgaon, Haryana (India)
    Current Employee - SSME in Gurgaon, Haryana (India)

    I have been working at Amdocs full-time for more than 3 years

    Pros

    onsite on the cost of technical expertise

    Cons

    bad bad management, worst culture, worst managers, worst HR, politics everywhere, lack of knowledgeable people, no learning, zero technical expertise, good performance is never appreciated, low salaries, worse industry hikes, buttering is the only criteria for anything good that will happen to you.

    Advice to ManagementAdvice

    remove old managers who gives no good input, take high salary and do politics.
    follow policies and not politics.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    Horrible, worst period of my life

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs

    Pros

    If you want the company to hire you and forget you exist

    Cons

    Benefits does not worth working for, management with ego, sucks life out of you

    Advice to ManagementAdvice

    Invest in employees then invest more

  7.  

    Don't walk, run away from this place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Storage-software Development Expert  in  Champaign, IL (US)
    Former Employee - Storage-software Development Expert in Champaign, IL (US)

    I worked at Amdocs full-time for more than 5 years

    Pros

    The only thing going for this place is the salary. They pay high salary for the area, which traps you if you live accordingly.

    Cons

    Office politics run rampant, even to the detriment of the product they put out. Programming is shoddy, with clients having to be repaid thousands and thousands of dollars due to poor implementation, and then patches are applied that end up breaking other things. More work is piled on, and they do not hire appropriately. They have cycles where they have to let people go, and artificially select candidates to place at the bottom of the bell curve to get rid of, then five months later realize they need to replenish because they THINK they have a new client coming on. BEWARE - they will hire you then the contract will fall through because the account execs are IDIOTS - and they will just tell you to leave with no feelings. Corporate used to send out employee satisfaction surveys, and they were so bad that have meetings were started on how to approve morale, then they decided it was just easier to get rid of the people who complained the loudest. Upper management is incompetent, and tries to micro-manage because they think the problem is the people, when in fact the process structure in Champaign stinks. People are given work with little preparation, and as for training - you better be prepared to learn it yourself somehow, because there is none. I blame corporate centers in Israel and St. Louis for looking with a blind eye toward a group of overall miserable people.

    Advice to ManagementAdvice

    Stop letting people from India take all the leadership positions. They have no idea how to relate to White Americans, and have no management nor people skills. As to the senior management team, they all need to be replaced. Most rose to the level of their incompetence, as the old adage goes.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Worst Company if you want to work with Human Beings

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Subject Matter Expert  in  Gurgaon, Haryana (India)
    Former Employee - Senior Subject Matter Expert in Gurgaon, Haryana (India)

    I worked at Amdocs full-time for less than a year

    Pros

    I wish i had ONE...
    NOthing to brag abt worst management worst leads,worst HR.

    Cons

    Leads provide No Guidance(not their fault,THEY THEMSELF know nothing)
    You have to give interviews even after joining the company.
    Worst Company for freshers
    WOrk not at all challenging...
    HR people dont listen and JUST ARE THE PUPPETS OF MANAGERS.

    Advice to ManagementAdvice

    Please try to become a company before trying to become a wonderful company..
    HAD A NIGHT MARE THERE............

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    What a Joke

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Software Engineer  in  Omaha, NE (US)
    Former Employee - IT Software Engineer in Omaha, NE (US)

    I worked at Amdocs full-time for more than 10 years

    Pros

    If you're an American, you're good for maybe 3 months, then they move your job to India or Israel. This company got the IT contract of my past employer a couple of years ago and promised job safety. Instead, I got stuck training someone in Pumba, India in middle of the night for 6 weeks (didn't speak English). This company is a typical example of how our country is going downhill bigtime. I had a safe job with a telecommunications co. for years only to lose it to overseas. Unreal....

    Cons

    see above if you are even worried about where this country is going

    Advice to ManagementAdvice

    quit outsourcing......ruining Americans lives

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Very Bad Company now-a-days.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SSME  in  Pune (India)
    Former Employee - SSME in Pune (India)

    I worked at Amdocs full-time for more than a year

    Pros

    Flexible timings,WFH facilities,Free Snacks,Nice office decoration,Friendly team members

    Cons

    Heavy politics. If you dont have a project you are gone.No bench to accommodate resources till a new project comes.No process in anything be it technical or managerial processes.Manager's ratings are final,no facility to raise your concerns against ratings.A totally hypocrite company wherein they will do 1000 rounds of skip leveels,1-o-1 blabla but would never act on the concerns made.

    Advice to ManagementAdvice

    Improve the situation else you will be short of talents very soon.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11. 3 people found this helpful  

    In hindsight... horrible!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs full-time for more than 5 years

    Pros

    Still some of the most talented people I've ever worked with.

    Cons

    I have been able to overcome the years of brainwashing. The worst part involved the infamous lack of work/life balance. Many reviews revolved around the horrendous career paths, but when just about everyone is working 80 hour weeks, it's difficult to differentiate yourself unless you have an Israeli last name, which still does not guarantee a promotion. Also mentioned is the stagnant technology, which will hinder your chances of finding a position outside of the telco space.

    Advice to ManagementAdvice

    Upper management would not deem this site worthy to even acknowledge. To my former coworkers, I urge you to get out and really look for a company you won't be a slave to. To those considering accepting job offers, think twice unless you're desperate.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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