Amdocs Reviews

Updated 8 October 2014
Updated 8 October 2014
1,125 Reviews
3.3
1,125 Reviews
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Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
350 Ratings

Review Highlights

Pros
  • Work-life balance can easily be maintained in a company like Amdocs (in 85 reviews)

  • The work culture here is awesome, I never felt any type of pressure (in 109 reviews)


Cons
  • In some projects the work life balance is too bad while in others it is too good (in 148 reviews)

  • Management seems proud that there is no work life balance (in 39 reviews)

More Highlights

73 Employee Reviews Back to all reviews

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  1.  

    Avoid Like the Plague

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Subject Matter Expert in London, England
    Current Employee - Senior Subject Matter Expert in London, England

    I have been working at Amdocs full-time (more than 5 years)

    Pros

    I honestly cant think of any

    Cons

    Company has a hard working culture just don't expect overtime or standby payments for all your hard work. The yearly bonus is derisory and apparently arbitrarily allotted.
    You won't get any thanks, or training, or career progression or indeed any interest in your well being; work/life balance is non existent.
    Management style is, stereotypically, about what you'd expect for an Israeli company and largely involves being shouted at.
    Staff scuttlebutt has is that you need to be Jewish to get on at Amdocs; sadly this really does appear to be true.
    You'll be working on an outdated, proprietary software stack so even if you can convince someone to teach it too you (harder than it sounds), then it's absolutely no use anywhere but Amdocs.
    Based on previous examples redundancy is going to be statutory minimum so it's not worth waiting for that either.
    I'd have rated them lower than 1 if this site allowed.

    Advice to ManagementAdvice

    Perhaps try treating the goy as human beings?

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Boring uninspiring place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in London, England
    Current Employee - Director in London, England

    I have been working at Amdocs full-time (more than an year)

    Pros

    Very little but some of the people are okay

    Cons

    Amdocs is a boring uninspiring place to work that takes management of paralysis by analysis to a new level. Innovation is non existent and it's difficult to get anyone to make a decision on anything. Everyone is an expert on everything and are quick to give their oppinion but never contribute when any real work needs to be done..

    Advice to ManagementAdvice

    None!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Only one word: Worst!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Tokyo (Japan)
    Current Employee - Project Manager in Tokyo (Japan)

    I have been working at Amdocs full-time (more than 3 years)

    Pros

    If you want to become a zombie or slave, you are most welcome to work here!

    Cons

    Very poor management, ping-pong-ing issues and get used to only blame its workers for whatever reason, no matter how ridiculous it can be. For them, top management always right! No long term clear action to achieve a target, messy timeline for projects.

    Advice to ManagementAdvice

    Stop being arrogant and ignorant. Go down to the operation level and see for yourself what is happening, not depends solely on reports and statistics. Numbers always do not reflects actual situation.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Not a place for me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant in Melbourne (Australia)
    Former Employee - Consultant in Melbourne (Australia)

    I worked at Amdocs full-time (more than an year)

    Pros

    - Truly an international organisation with design in Israel, development and testing in India and client sites across the world.
    - Great place to learn about telecommunications industry and leading products used by the heavy weights in the industry
    - Great peers

    Cons

    - Low pay and long hours
    - Training was limited unless you were lucky and the client wanted someone with a specific skillset and no one was around and you happened to put your hand up to do it.
    - Dismal bonuses

    Advice to ManagementAdvice

    When you see an attrition rate so high, you should take note and wonder why...

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Very slow growth in company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs full-time (more than 3 years)

    Pros

    The company have really great culture to work in. They take care of your basic needs in office.

    Cons

    Manager are still in mode of being a developer . Due to which they end up performing technical stuff and lose on managing people and their expectation.
    Ultimately resulting poor performance by people.
    This is is no more a product base company

    Advice to ManagementAdvice

    We need need managers not micro managers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Very dissatisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programmer in Dallas, TX (US)
    Current Employee - Programmer in Dallas, TX (US)

    I have been working at Amdocs full-time (more than 8 years)

    Pros

    Stable company, many branches in the USA

    Cons

    You are a small screw
    Need to be from Russia to get promoted
    Appreciate employees who seems like working and not really working
    10 managers over 1 resource

    Advice to ManagementAdvice

    Look better who really contribute to the company

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    One of the worst companies I worked for

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs as a contractor

    Pros

    The work is high-tech and fascinating. Some great colleagues too. Fascinating locations worldwide.

    Cons

    I found the management arrogant and aloof. This resulted in a poor relationship with the customer as well as with suppliers.

    Advice to ManagementAdvice

    Bring in managers who show respect to people.

    Doesn't Recommend
  9.  

    Worse company i have worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SSME in Gurgaon, Haryana (India)
    Current Employee - SSME in Gurgaon, Haryana (India)

    I have been working at Amdocs full-time (more than 3 years)

    Pros

    onsite on the cost of technical expertise

    Cons

    bad bad management, worst culture, worst managers, worst HR, politics everywhere, lack of knowledgeable people, no learning, zero technical expertise, good performance is never appreciated, low salaries, worse industry hikes, buttering is the only criteria for anything good that will happen to you.

    Advice to ManagementAdvice

    remove old managers who gives no good input, take high salary and do politics.
    follow policies and not politics.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    Horrible, worst period of my life

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs

    Pros

    If you want the company to hire you and forget you exist

    Cons

    Benefits does not worth working for, management with ego, sucks life out of you

    Advice to ManagementAdvice

    Invest in employees then invest more

  11.  

    Don't walk, run away from this place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Storage-software Development Expert in Champaign, IL (US)
    Former Employee - Storage-software Development Expert in Champaign, IL (US)

    I worked at Amdocs full-time (more than 5 years)

    Pros

    The only thing going for this place is the salary. They pay high salary for the area, which traps you if you live accordingly.

    Cons

    Office politics run rampant, even to the detriment of the product they put out. Programming is shoddy, with clients having to be repaid thousands and thousands of dollars due to poor implementation, and then patches are applied that end up breaking other things. More work is piled on, and they do not hire appropriately. They have cycles where they have to let people go, and artificially select candidates to place at the bottom of the bell curve to get rid of, then five months later realize they need to replenish because they THINK they have a new client coming on. BEWARE - they will hire you then the contract will fall through because the account execs are IDIOTS - and they will just tell you to leave with no feelings. Corporate used to send out employee satisfaction surveys, and they were so bad that have meetings were started on how to approve morale, then they decided it was just easier to get rid of the people who complained the loudest. Upper management is incompetent, and tries to micro-manage because they think the problem is the people, when in fact the process structure in Champaign stinks. People are given work with little preparation, and as for training - you better be prepared to learn it yourself somehow, because there is none. I blame corporate centers in Israel and St. Louis for looking with a blind eye toward a group of overall miserable people.

    Advice to ManagementAdvice

    Stop letting people from India take all the leadership positions. They have no idea how to relate to White Americans, and have no management nor people skills. As to the senior management team, they all need to be replaced. Most rose to the level of their incompetence, as the old adage goes.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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