American Greetings

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American Greetings Reviews

Updated 2 January 2015
Updated 2 January 2015
216 Reviews
2.9
216 Reviews
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American Greetings CEO and Director Zev Weiss
Zev Weiss
102 Ratings

Review Highlights

Pros
  • Job Flexibility, Work Life balance, Lunches and organized events within the company (in 10 reviews)

  • Flexible schedule, strong company values, well maintained benefits (in 11 reviews)


Cons
  • The Chicago office has some of the worst senior management that I've ever worked with/for/under (in 9 reviews)

  • Most upper management positions are held by individuals who have been with the company 20 (in 9 reviews)

More Highlights

28 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Everyone just treading water

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Greetings full-time (more than 8 years)

    Pros

    It's a paycheck, and you get discounts at the in-building card shop.

    Cons

    So many things wrong with American Greetings, not sure where to start. Management in general is over bearing, micromanaging, and more often then not, gets in the way of you getting your job done. Meetings are excessive, endless, and accomplish next to nothing other than setting the stage for the next meeting. Then there is the antiquated American Greetings IT department. The Help Desk people are clueless, totally unhelpful, and talking to them is one of the most painful experiences one can have. The IT support people generally don't seem to be able to help much at all. You get transferred to a lot of different people that claim it's not their job to help you, and that's if they even respond to you at all. You are told to follow the process, yet the process doesn't work. You have to fill out forms, and submit emails to get what you need to do your job, yet they result in nothing but wasting your time. If you do get any help, it takes months to get that help. It almost seems as if the whole system is setup to discourage you from asking for\getting help. Exterior websites do not display properly because of the antiquated web browser that you are forced to use. Honestly, I'm not sure what the IT department at American Greetings is for as you generally can't get anything you need from them or any help from them.

    Advice to ManagementAdvice

    It's hard to say what could be said to senior management as they hide out in the "Pizza Hut". You almost never see any of them in person. Honestly, I don't think they care as long as their annual bonuses keep coming.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    It might have been an ok job if it wasn't for the supervisor................

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandiser in Springerville, AZ (US)
    Former Employee - Merchandiser in Springerville, AZ (US)

    I worked at American Greetings

    Pros

    Work on your own, on your own hours.

    Cons

    If you are so "blessed" to have a supervisor like mine, who stuffed work in a drawer out of sight, instead of processing a credit to the store, not putting cards back in stock and not having the reorder tickets up with the cards, instead of in a plastic bag. So much work needs to be done to get the card dept in order, a rep is doomed from the beginning.

    Advice to ManagementAdvice

    Check up on if the supervisors are earning their paychecks. The account that I was assigned to is so far behind in work that has not been done. There has not been a rep servicing this location for a very long time. The supervisor has put out the seasonal cards, but damaged cards, which should be credited to the store and cards that need to be put back into stock were just shoved into a drawer, for some other time, which never will come. If the store only knew how bad a service American Greetings is giving them! Why the supervisor thought this was fair to the next merchandiser and the store is beyond me!!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    don't apply

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Merchandiser
    Current Employee - Part Time Merchandiser

    I have been working at American Greetings

    Pros

    you have a bit of flexibility

    Cons

    not enough hours to buy one meal!

    Advice to ManagementAdvice

    keep changing supervisors, and get anonymous feedback on their work with employees

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  5.  

    Worst company ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Greetings

    Pros

    Would be if they did not force you to work specific times dates etc.

    Cons

    Low pay!!! Work all weekends,holidays.Work load impossible for the few hours a week give. Area Supervisor lacks knowledge of job. Takes create for sll your hard work.District manger state PTM have no future with the company. Need I go on.

    Advice to ManagementAdvice

    Respect all employees. Listen to them as they are your frint line. Pay better!!!! Give more hours. Teach Area Supervisors to treat PTM respectful !!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Don't do it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Greetings full-time (more than 3 years)

    Pros

    Broad company with multiple opportunities to get around and see new things. Making an attempt to improve company culture.

    Cons

    Not a good company for older people or younger people outside the company. Insane level of politics. Just don't do it. Not worth your time.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    I did not like if

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Merchandiser in Novi, MI (US)
    Former Employee - Part Time Merchandiser in Novi, MI (US)

    I worked at American Greetings part-time (less than a year)

    Pros

    Not many hours traing started out good

    Cons

    Terminated after asking for leave of absence for not checking email.transmitting system was outdated.very tough job

    Advice to ManagementAdvice

    More consistent systems and training

    Doesn't Recommend
    Negative Outlook
  8. 2 people found this helpful  

    minimum wage /no respect/shorted on pay

    Current Employee - Merchandzer in Seattle, WA (US)
    Current Employee - Merchandzer in Seattle, WA (US)

    I have been working at American Greetings part-time (more than 10 years)

    Pros

    the only real pro is that you get to set the times, days you work, except for required holiday service

    Cons

    low pay, will often not pay you for hours worked. treats employees with no respect, supervisors take credit for underlings ideas, no benefits of any kind for part timers, not even unpaid vacation

    Advice to ManagementAdvice

    be nice to employees and ay them for hors worked

    Negative Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    NO hours!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PT Merchandiser in Everett, WA (US)
    Current Employee - PT Merchandiser in Everett, WA (US)

    I have been working at American Greetings part-time (less than a year)

    Pros

    I found a few new friends on this job.

    Cons

    Pay sucks, hours suck.... as a merchandiser iv had weeks as low as 3 hours a week, on the flip side as also being a revision crew member i have been over worked start work at 6am get off work 19hrs later to then have to be back at work the next day all for the same crappie wage.

    Advice to ManagementAdvice

    hire supervisors that are competent, ones that care as much about the employees as they do them selves, someone who will take care of work hazards right away instead of 3 months later when they have been told by upper management to do something about it. all in all promotions should be given to someone deserving not just someone who is eager for more pay.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    No, do not do it!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Area Supervisor in Chicago, IL (US)
    Former Employee - Area Supervisor in Chicago, IL (US)

    I worked at American Greetings full-time (more than a year)

    Pros

    Flexible work environment to a certain extent. Good, hardworking part time merchandisers.

    Cons

    Terrible values in the personnel department, employees are just numbers. Field sales just puts more on the Area Supervisors territory w/o regard to work loads. Chicago DM is a "real winner". It pays to be friendly with..

    Advice to ManagementAdvice

    Run the company as a business, lose the paranoia. Stop building false sales numbers through revisions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 3 people found this helpful  

    Former creative developer for AG properties

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Creative Developer in Cleveland, OH (US)
    Current Employee - Creative Developer in Cleveland, OH (US)

    I have been working at American Greetings full-time (more than 5 years)

    Pros

    Former president (open sexual harassment, psychological bullying) left the company. Ability to work on a variety of projects. Ability to taken on many roles, being a small department. It may be considered a good place to start out to gain experience.

    Cons

    Nepotism. Little advancement opportunities, unless considered a favorite. Work can be tedious. Employees are often micromanaged. Changes to ideas and designs often based on subjective criteria, not what is the best idea. Not creator driven, more management driven. Revolving door of employees. Frequent layoffs. An entire AGP team was laid off, or chose to leave soon after, under current management. None of the laid off employees were brought back, and none of the people who left want to return (draw your own conclusions). Experience and talent here tends to be secondary to shallow criteria of wanting more youthful candidates with lower salaries (draw your own conclusions). If you are laid off or choose to leave, there is no other similar employment in the Cleveland Ohio.

    Advice to ManagementAdvice

    Less micromanagement. More trust. Value diverse opinions. Less favoritism. Value and keep talented, experienced, and dedicated employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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