AmerisourceBergen Reviews

Updated 18 August 2014
Updated 18 August 2014
198 Reviews

2.9
198 Reviews
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AmerisourceBergen President & CEO Steven Collis
Steven Collis
66 Ratings

Review Highlights

Pros
  • Attractive enviornment; good benefits; tools provided to be successful in job (in 19 reviews)

  • Great benefits - you accrue 20 days of PTO per year in your first year (in 13 reviews)


Cons
  • No work life balance and pay is average for the market place (in 7 reviews)

  • It seems that upper management is truly out of touch with the need of their independent business (in 8 reviews)

More Highlights

33 Employee Reviews Back to all reviews

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  1.  

    Office in Montreal, Quebec Canada very badly run with too many people thinking they are supervisors.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Representative II  in  Montreal, QC (Canada)
    Current Employee - Customer Care Representative II in Montreal, QC (Canada)

    I have been working at AmerisourceBergen full-time for less than a year

    Pros

    Pay was good, nice building. Central Industrial part of Ville Saint Laurent in Montreal.

    Cons

    Work atmosphere toxic with old employees trying to poison the new hires and succeeding most of the time. One old employee told she had been there of almost 15 years and hated it

    Advice to ManagementAdvice

    Survey what the older hires are telling the new hires and make a clean out of all the old guard, with negative attitudes.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Ccrnaperville

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Naperville, IL (US)
    Current Employee - Anonymous Employee in Naperville, IL (US)

    I have been working at AmerisourceBergen part-time

    Pros

    A building with a parking deck is nice that you do no have to pay for like the city of Chicago parking

    Cons

    Hired to be in bound call center and that you were hired to only take calls for Walgen. Only and the pay was was for that it was inbound call center only ( not so), mandatory weekend( for training)'if a co worker ask you how you feel--- you better be Pro company---- or you are wrote up or even fired for letting a co worker know weekend work is hard on your family (especially when you are a single mom and it will cost you even if you can find a sitter.....The pay does not match the work you must do"......you are micro managed.. To the point of having to put a caller on hold.. To answer IM,High ,why is the call take longer than is on the list of time..we'll looking up credits, taking orders and seeing why the supervisor did not call them back ....But please keep in mind if you share with management team or anyone else( survey you are sent) you Better say the company is great!!!!
    To JUST be thankful you have a job

    Doesn't Recommend
    No opinion of CEO
  3. 2 people found this helpful  

    Employees not valued and overworked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AmerisourceBergen full-time

    Pros

    the pros are that I have a job and a paycheck

    Cons

    Extremely negative environment, no positive feedback, no celebrations, barely any socialization or team spirit. Unprofessional behavior is accepted and even rewarded at times. Managers avoid responsibility of supporting their direct reports. It's every man for themselves type of atmosphere.

    Advice to ManagementAdvice

    Hire the number of employees to support the business, this may help with the current low morale.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    If you want a job that pays little and works you all hours without notice this is your company. Dont be single w/kids

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse Associate II  in  Kansas City, MO (US)
    Former Employee - Warehouse Associate II in Kansas City, MO (US)

    I worked at AmerisourceBergen full-time for more than a year

    Pros

    The health care packages if your single with no kids

    Cons

    Too many hours
    Not enough employees
    Change your hours of employment at will. Started at 7-3:30, then 6-2:30, then 5-1:30. but never ever just work 8 hrs. a light day is 10 hrs. mostly 12-14 hrs. Now the force mandatory weekends.
    They fire you based on another employee word.
    Basically no way to advance. They pride themselves on running "lean"
    Incentive pay makes everyone selfish and disrespectful
    All these 3 stars seem to be corporate, office or management.

    Advice to ManagementAdvice

    Stop hiring not enough people then fire them for basically no reason. Offer better raises. pay them more. 12.26 for what we had to do is not enough. also how could i work just one day and make more than someone who has been there 5+ years? Your shipping and receiving teams keeps this company #1 pay them accordingly. Also 3% pay raises are nothing. Get rid of incentive pay which makes everyone sloppy and careless, which creates a unorganized and messy warehouse with poor inventory accountability, and give your warehouse employees at least a 3 dollar raise.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Growing company, but not my paycheck!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Chesterbrook, PA (US)
    Current Employee - Anonymous Employee in Chesterbrook, PA (US)

    I have been working at AmerisourceBergen full-time for more than 5 years

    Pros

    Well lit parking. The office space is adequate; not indicative of a Fortune 30 company but still adequate. The cleaning crew does a great job keeping the place clean. Benefits are OK, but not the best that money can buy. You can tell that our benefits were picked amongst the low hanging fruit.

    Cons

    Everything is a one-way conversation. They talk to you, not with you. Every single time that the company creates a mess and has to clean it up, they come up with a communication strategy that is a one way feed. They are so desperate to sell you on the message that covers up their incompetence that they've left no room for any type of discussion.

    Only friends of friends are acknowledged and rewarded. I just saved the company millions of dollars in litigation costs but I won't even be slapped on the back for doing that. However, if I was part of the click, I would be recognized during the annual ABC Vision and Values Awards. That's how things run at AmerisourceBergen.

    The company is growing but not growing our paychecks. We are severely underpaid. If you are on salary, you are basically working for free. Between the travel time and the hours that you have to waste in mindless meetings, you put in time equivalent to three employees.

    We are so underpaid that the majority of our employees have to work three hours to be able to afford the copay that they must pay when seeing their primary care physician. They would have to work nine hours to also afford the copay for most prescriptions covered under our drug plan benefit.

    The money that the company makes is returned to WallStreet because the powers that be receive millions in stock options. So they must do anything and everything to ensure that shares value is increased.

    Even our 401K contributions are a joke. The company claims that it matches up to 5% of your contributions but the formula that they use to calculate that match pretty much gives you roughly $300 a year in company matching contributions. The company provides some rather selective and questionable investment options for employee 401K plans that pretty much ensure that you invest in the company's stock no matter what.

    That's the reality of AmerisourceBergen.

    Advice to ManagementAdvice

    No advice because management does not care about listening and cares even less about employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Worse call center ever

    • Work/Life Balance
    Former Employee - Patient Care Coordinator  in  East Pittsburgh, PA (US)
    Former Employee - Patient Care Coordinator in East Pittsburgh, PA (US)

    I worked at AmerisourceBergen

    Pros

    OK place to start if u r new in town

    Cons

    U have 101 micro managers. They really don't care about their employees. U r just a number n a behind in a seat.

    Advice to ManagementAdvice

    Grow a heart n have compassion for great employees such as myself

    Negative Outlook
    No opinion of CEO
  8.  

    US Bioservices

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Frisco, TX (US)
    Former Employee - Anonymous Employee in Frisco, TX (US)

    I worked at AmerisourceBergen full-time

    Pros

    Benefits and cafeteria, friendly associates.

    Cons

    Terrrible management ethics, just terrible management. Abusive to employees psychologically and emotionally. BAD communications. Management has closed thought processes and the onboarding training does not represent the mentality of management. Very seductive and dishonest.

    Advice to ManagementAdvice

    Give it up and move on. They are incompetent, disloyal to employees and typical corporate manipulators. If anyone shows promise or a different aspect of thought, they fire them. Time to fire the management staff and get management that is constructive and not destructive to the workforce. It takes approximately three years to profit from an employee. How does this company leave the problem in charge and just keep paying for the turnover?

    Doesn't Recommend
    No opinion of CEO
  9. 1 person found this helpful  

    Company is going downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AmerisourceBergen full-time

    Pros

    decent pay, good vacation time offered

    Cons

    everything is being consolidated down to 1 or 2 places. Many Customer Service and System Support positions have lost their jobs yet the call volume is only going up. the departments that are left have no idea what they are doing. Customers are realizing this as well

    Advice to ManagementAdvice

    I would hire more people. Call wait times for Customer service are ridiculous

    Doesn't Recommend
    Negative Outlook
  10. 1 person found this helpful  

    Just another brick in the wall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AmerisourceBergen full-time for more than 3 years

    Pros

    Generally smart people and many are patient access focused. Good industry reputation. Financially strong. Exposure to most of industry. Opportunity to work remotely.

    Cons

    No work life balance. Management has a passive aggressive borderline personality disorder. HR is a joke. Compensation harmonization - pretty much a middle finger to everyone. Zero growth opportunity unless you are a cultural favorite. Benefits are awful. A new slogan or pep talk every month and it is not working. Constant communication breakdown. IT understaffed, under budgeted and under prioritized.

    Advice to ManagementAdvice

    Been there, done that and even when heard they are not listening. Style over substance.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Horrible...worked 6-7 days a week

    Former Employee - blister packaging operator  in  Groveport, OH (US)
    Former Employee - blister packaging operator in Groveport, OH (US)

    I worked at AmerisourceBergen full-time for more than 3 years

    Pros

    Health insurance, benefits....that is all I can say good about the company

    Cons

    Started at 12.00 and 3 years later was only making 13.30 and I was a blister packaging operator...they paid new people more...also they are very chauvanistic and show a lot of favoritism...management was horrible...upper management only spoke to certain people

    Positive Outlook
    No opinion of CEO

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