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Avis Budget Group Reviews

Updated 22 April 2015
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2.0
109 Reviews
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Avis Budget Group CEO Ron Nelson
Ron Nelson
31 Ratings

109 Employee Reviews

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  1. Unrealistic & no appreciation of the right people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Duty Manager
    Current Employee - Duty Manager

    I have been working at Avis Budget Group full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good selection of fleet and the least rewarded staff work the hardest.

    Cons

    Long hours, not enough operators for customers. Top level managers are where all the focus is not mid or front line. Staff just expected to work on locations extra hours without pay if its busy because they can't provide staff. Customers get frustrated because you can't give good service.

    Advice to Management

    Show some loyalty and respect to your existing employees

  2. Management need to respect the people more

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Bracknell, England
    Former Employee - Manager in Bracknell, England

    I worked at Avis Budget Group full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good people
    never a dull moment

    Cons

    Management detached from reality of life in rental station.
    Too much focus on middle management
    Poor benefits for low grade employees
    poor facilities

    Advice to Management

    Respect your people, or lose the good ones

  3. Rental sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rental Sales Agent in New Haven, CT (US)
    Former Employee - Rental Sales Agent in New Haven, CT (US)

    I worked at Avis Budget Group full-time (Less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Get to drive many cars, paid training

    Cons

    Unfair commission structure, unrealistic expectations , discrimination, and horrible management

    Advice to Management

    Take discrimination complaints seriously to avoid lawsuit

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  5. Promote from within? Only if you're management, and that's a maybe.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Chicago, IL (US)
    Current Employee - Customer Service Representative in Chicago, IL (US)

    I have been working at Avis Budget Group full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Meeting new people, building bonds with fellow employees and customers, car discounts (better discounts than employee discounts when you learn codes), car knowledgeability

    Cons

    Schedule based on seniority so work nights and horrible choice off days, inconsistent management, lying upper management, work outside even during a polar vortex, favoritism, no room for growth in company if you aren't management (and sometimes there isn't growth there either), miscommunication/under or no communication between management

    Advice to Management

    To the senior leadership team, when you come to town, like you have been for the last couple of years to say "thank you", find someone who isn't afraid to tell you how it really is for the employees. Your regional, city, and district manners LOVE to put up a facade as if it is such a wonderful, family oriented company, when it is not. I've seen great managers leave due to a horrible work life balance while the district mgr received the promotion off the back of another's work ethic. I've seen great managers promoted then demoted over pettiness and something that they walked into through their promotion. I've seen employees demoted because they refused to be held accountable for a manager's mistake and miscommunication. I've seen an employee offered an internal position, then given a crappy expatiation why they had to take it back from them. I've seen an employee who was fully capable with management qualities held back for 3 yrs because they choose not to take the exact path that the city manager took in order to get promoted. They even already had a college degree, and the same degree as some of the managers hired externally, yet still held back. The management team loves to push on the employees what needs to be improved, and they always try a random idea, but they never fallow through. They also try to hold the employees accountable, when they can't even be accountable for themselves. And when the employees try to present the issues at hand, the upper management continues to turn a blind eye to holding their management teams accountable. ABG will always fall short of being a better company with practices like this and I hope that they someday address it. Otherwise you are going to be stuck with OK employees, employees that have been there so long that they aren't leaving until they retire, great employees who leave and get better jobs who actually pay and treat them according to their worth, or bad untrainable employees who continue to work against what it trying to be accomplished for a pay check.

  6. CSR position was outside

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Detroit, MI (US)
    Former Employee - Customer Service Representative in Detroit, MI (US)

    I worked at Avis Budget Group full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Frequent pay raises, and good healthcare

    Cons

    Unfair treatment. Management plays favoritism

  7. Rental Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rental Sales Associate in Santa Ana, CA (US)
    Former Employee - Rental Sales Associate in Santa Ana, CA (US)

    I worked at Avis Budget Group

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You have the ability to make good money. You have freedom to do whatever you want. Unionized company that gives good benefits.

    Cons

    The pros are because they don't care how you sell to customers as long as you sell. Including lying to them and ripping them off. They encourage a work environment that promotes bad business practice behavior. If you aren't cheating you aren't trying.

  8. Helpful (1)

    Leadership does not walk their talk. Promotions are more often political than based on merit.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Manager in Northeast, NY (US)
    Former Employee - Operations Manager in Northeast, NY (US)

    I worked at Avis Budget Group

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Benefits are very good.
    Lots of very experienced associates
    Well maintained vehicles
    If you don't mind moving every 2-3 years your growth potential is much better

    Cons

    Middle management manages by fear,
    Primary feedback is negative making you feel like every day may be your last
    Bonus while generous is based on a plan that is not shared by upper and middle management
    Pay is much lower than equivalent positions and responsibilities
    Management seems more concerned with stock price than quality of service

    Advice to Management

    Pay your people what they are worth
    Focus on the customer rather than the stockholder
    If you take care of the customer then the frontline employees your stock price will take care of itself

  9. Helpful (3)

    You will never get anywhere no matter how hard you try.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Car Servicer in Scranton, PA (US)
    Current Employee - Car Servicer in Scranton, PA (US)

    I have been working at Avis Budget Group

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    some days are slow so you will get some down time to recharge. Hard to find many pros for this job and or company.

    Cons

    Work as hard as you can but you will never be further along in this job. pay stinks

    Advice to Management

    Look into who is doing what at each and every position and location. I bet you find some are carrying the place much more then others. My boss just got elite boss status...lol what a joke

  10. Helpful (1)

    Finance manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Avis Budget Group full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Free company car with paid gas and insurance. Free company cellphone with paid services. Some management are genuine and care the employees. Good exposure to upper management. Able to learn a lot about car rental industry.

    Cons

    Condescending upper management, unnecessary face time, long hours (11hours per day), high turnover in some teams, manger being micro management, inefficient HR, no exit interview.

    Advice to Management

    Stop calling your employees stupid.

  11. Helpful (1)

    So far eh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avis Budget Group

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Location and hours. Good manager so far.

    Cons

    Too many coworkers that have attitudes, sales sabotage environment from coworkers, pay eh, training inconsistent.

    Advice to Management

    Expand opportunities that are corporate to areas other than VA.

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