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BT Reviews

Updated 23 April 2015
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3.0
122 Reviews
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BT CEO Gavin Patterson
Gavin Patterson
9 Ratings

122 Employee Reviews

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  1. Client Relation Manager

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BT

    Pros

    Good company to work for but be prepared for the long hours. Training is well balance. Always need a team morale build up as some days can get you down

    Cons

    The top management need to step up in terms of training

  2. Good company to work for, couldn't knock it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Engineer in Edinburgh, Scotland
    Former Employee - Network Engineer in Edinburgh, Scotland

    I worked at BT full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    All the basics for a large company, salary, holidays, pension etc. good people.

    Cons

    process driven, compartmentalized. work gets very repetitive.

    Advice to Management

    Pay the engineers well

  3. Strong brand in the telecoms sector and you can get good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Manager in London, England
    Current Employee - Senior Product Manager in London, England

    I have been working at BT full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Big company involved in many areas hence you can learn a lot if you move around. Company is flexible allowing you to move around

    Cons

    Slow pace environment to deal with

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. A company driving forward at the cost of its staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Leeds, England
    Former Employee - General Manager in Leeds, England

    I worked at BT full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Opportunities for self driven go getters
    Training and accreditations available
    Lots of variety to gain experience from
    Dedicated staff

    Cons

    No appetite for risk
    Pretends to be at the forefront of technology but is way back
    Directors believe all issues sit below them
    Staff bonuses and pay rises affected negatively by cash investments in TV

    Advice to Management

    Is there any point? Its an old boys club
    You should really know that your top talent is leaving your business but I bet you don't

  6. working at BT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BT full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    company value, work life balance,

    Cons

    career progression opportunity is scarce

    Advice to Management

    reduce opex, consider faster time to market

  7. Helpful (1)

    Huge pressure on staffing levels at the moment, although through voluntary means

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Head of Strategy in London, England
    Current Employee - Head of Strategy in London, England

    I have been working at BT full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Good dynamic working, collaborative and interesting work in a company with an ever evolving business model

    Cons

    Too many Director and Managing Director, too few manager level staff, particularly in HQ functions. Very difficult to accelerate careers to Director level at the moment and MD level promotions almost unheard of.

    Advice to Management

    Cut more MDs quickly and give space for other promotions otherwise you risk losing a whole segment of talent over the next 5 years. Mediocre senior managers will stay, the best will all leave.

  8. Is okay too corperoate rthough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Summer Student in London, England
    Current Intern - Summer Student in London, England

    I have been working at BT as an intern (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    good job with fun co-owkrers doing stuff i like. good job with fun co-owkrers doing stuff i like. good job with fun co-owkrers doing stuff i like.

    Cons

    bad red tape which u have to do boring.... SOOOO boring boring boring boring boring boring boring boring

    Advice to Management

    less corperate bullcrap please

  9. Helpful (3)

    Clunky processes and systems, ok work life balance and pay

    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at BT full-time (More than 5 years)

    Pros

    - Generous annual leave and other benefits
    - Some flexible working though this will significantly decrease in the near future.
    - Pay is ok

    Cons

    - Dreadful blame attitude
    - Over-excitement at the launch of new initiatives, but lack of execution
    - Clunky and outdated internal systems and processes
    - Lack of development and career progression
    - Too many cling-ons who have been with the company for 25+ years and are useless but somehow impossible to get rid of
    - UK centric attitude despite harping on about being global
    - Dire performance management
    - Some low-level bullying and weak management

  10. Good company to start your career with. Excellent training.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Analyst Programmer in London, England
    Former Employee - IT Analyst Programmer in London, England

    I worked at BT full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good Training. Good starting salary. Friendly work environment. Good work life balance. I don't know what it would be like for Managers. Excellent canteen. I would recommend this company for a new graduate as it has a good reputation in the telecoms industry both nationally and globally.

    Cons

    Limited prospects for a successful career. Few opportunities for promotion.

    Advice to Management

    Fast track the high performers into good management positions.

  11. Helpful (4)

    Good points and bad points: Solutions Designer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solutions Designer in London, England
    Current Employee - Solutions Designer in London, England

    I have been working at BT full-time (More than 8 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The major pro is job security as BT have never made people forcefully redundant. They pay is OK and I have done some interesting work in my time. Employes get free perks such as free broadband, BT vision, cheap calls from their company mobiles and I am one of the lucky ones that is registered as a flexible worker.

    I know individuals that are still working in BT for the past 44 years.

    ALP: Accredited Learning Pathways: These let individuals pick a professional training pathway and do include professional courses. They cover anything from visualization to project management.

    Share save scheme: This is great as it allows individuals to save money before take and buy shares at the price they were 3 to 5 years ago. Some many BT employees invested in this when it was 60p and now the shares are worth around £3.60, so the people that invested £250 for fives can basically pay off there mortgage now. Even if the shares didn't go up in value they still could have take the money back, with interest, and wouldn't had to pay any tax on it..

    I have always been paid on-time and engineers are paid well

    Cons

    * Home and Flexible working: - Over the past two years BT has changed people from home workers to office based workers as they say it improves communication from the staff. I do work from home some days, but I'm still based from an office.
    * T&S: - BT's policy on travel is now pretty much non-existent. Cheapest hotel, cheapest way of getting there, small allowance that doesn't even cover the cost of the night time meal. When I travel I'm basically paying for part of it, however I do have a few beers when I do.
    * Free broadband but no free line rental: You just feel that although you get free broadband there making money out of you as you have to buy the telephone line from them.
    * Work conditions: Where I work there are 6 desks, but there can be up to 12 people wanting one. H&S goes out the window with boxes and equipment left on the floor in this un-airconditioned office that sometimes reaches 31 degrees.
    * BT Vans: You either get one without air conditioning or a restricted vehicle. BT still buys vehicles today without air conditioning, which means those hard working engineers have to boil.
    * Career Progression: - This can be good if you know Juniper or Cisco as BT is a telecommunication company, but even though my skills are sort after outside, progression for me has been very difficult.
    * APR's and 1-2-1: The very worst thing about working for BT is the APR, DPR, & 1-2-1 process. You basically have to write war a piece to get an Achieving Standards grade to get your bonus. It is the most long winded, pointless thing I. Even if I have saved or made BT loads of money or done something special for your customer you are very hard pushed to be recognised and most times you get a graded depending on internal politics or internal budgets.

    Advice to Management

    Change the following:
    Allow people to become home based workers again
    Simplify or remove the APR/DPR process. It's a waste of time!!!!
    Don't keep pushing to reduce T&S to a point that now body will travel.
    Put air con in the vans for the hard working engineers
    Give your workers free line rental or at least discounted line rental.

    Keep up the good work with the following:
    ALP's
    Sharesave

BT Photos

Headquarters of BT Group, housed in BT Centre, located in London (Photo attributed to Martin Addison - licensed under the CCL Attribution-ShareAlike 2.0)
Inside the office
IP West

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