Barclays Reviews

Updated 13 August 2014
Updated 13 August 2014
553 Reviews

3.0
553 Reviews
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Barclays Group CEO Antony Jenkins
Antony Jenkins
169 Ratings

Review Highlights

Pros
  • Some good people amidst a sea of people who've checked out; good work life balance (in 50 reviews)

  • Flexible work from home, multiple network of mentors (in 11 reviews)


Cons
  • Transfers are very rarely given to help staff in work/life balance unless you are management (in 18 reviews)

  • There have been increased senior management changes in recent years (in 24 reviews)

More Highlights

62 Employee Reviews Back to all reviews

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  1.  

    Respect the person and not the job role

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst, Information Technology  in  Knutsford, England
    Current Employee - Analyst, Information Technology in Knutsford, England

    I have been working at Barclays full-time for more than a year

    Pros

    Working with a global workforce
    Potential for training
    Potential for progression
    Lots to learn

    Cons

    Too much politics
    Issues (widespread) take too long to get resolved due to the amount of teams normally needed to be involved.
    Unable to accommodate flexible working
    Inconsistent following of policies
    Get fobbed off when you actually have an issue
    Inability to commit to long term plans.
    Very over managed within the role
    Push back on following processes correctly.
    Too much to learn about - makes it difficult to easily share knowledge in team and external to team

    Advice to ManagementAdvice

    Remember that a colleague doesn't need to be subjected to

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Absolutely terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Advisor  in  Middlesbrough, England
    Former Employee - Customer Advisor in Middlesbrough, England

    I worked at Barclays full-time for more than 10 years

    Pros

    It's nice to say you work for a top bank

    Cons

    They almost seem to target Managers for sacking people. Terrible environment. Charge people for a cup of tea. No flexibility regarding sickness - 3 strikes and you're out. Use of poor recruitment agencies, so people coming onboard were useless.... where should I end this list - I could keep going for hours?

    Advice to ManagementAdvice

    Get rid of Firstsource - your customers are your income stream, and they are mismanaging their accounts. Your Managers leave confidential documents lying around the building. Your employees live under constant threat of redundancy.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Awful, do not come here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst  in  London, England
    Current Employee - Senior Business Analyst in London, England

    I have been working at Barclays full-time for more than 5 years

    Pros

    Money is good, Canary Wharf is pleasant, there are some good individuals

    Cons

    The worst kind of investment bankers, especially in IT... Team work is unheard of

    Advice to ManagementAdvice

    Shut down... The place is toxic

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    The worst experience I have ever had in my life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker  in  Liverpool, England
    Former Employee - Personal Banker in Liverpool, England

    I worked at Barclays full-time for more than 3 years

    Pros

    The paid me on time and sometimes early if it was a weekend but the staff incentives for having accounts had been lowered over the years.

    Cons

    Bullying managers at branch level.I almost had a breakdown due to the pressure put on me.Targets and profits is all they are interested in.Even when it was raised as high as I could go nothing changed.I met some great people who had suffered at the hand of this this "go to bank."variation management" is another word for measuring your sales targets. The new moral high ground which was supposed to change the whole bank has not changed a thing.My friends who still work there are the people I feel really bad for.

    Advice to ManagementAdvice

    Call sales targets what they are, consider rooting out the bad sales type mangers who have little or no management skills other then threatening to put you on an improvement plan if you don't sell more, Treat your staff better and the staff would be more productive.There is an underlying culture of fear and the behinds the scenes back patting is evident to everybody who works there.You tend to hire people based on who you like and the politics involved.The new moral code you have will be useless if you don't root out the large percentage of the management who seek to protect themselves.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    A truly awful culture; political, blame, "jobs for the boys/girls" - avoid at all costs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director, Operations  in  London, England
    Former Employee - Director, Operations in London, England

    I worked at Barclays full-time for more than 5 years

    Pros

    Money - they have to pay high end to get anyone to work there
    Benefits - the pension, insurance and stock options are pretty good
    mmmm that's it

    Cons

    Senior Management know they are fighting a losing cause so surround themselves with "yes" people and pull up the drawbridge.
    Presentee-ism culture - and backward looking - they block the use of Social media in this day and age!!!
    Execution driven and cant stick to a plan, strategy...analysis and forward thinking are non existent
    Huge distrust between Management and middle ranks
    There own self defined definition of "Talent" is "The top 200" or "SLG" - nothing else matters and forget the notion of talent rising through the ranks - they just buy in at the top. Even supported by what is well known to be the worst HR Management in FTSE.
    CEO is slowly smothering the cash cow Investment Bank rather that re-structure the company properly.
    The "culture change" programme has been a flop - C suite think by "sheep dipping" 100,000 employees through a 2 hour culture session it will change the company's culture!!!
    Have a look at the Salz Review and see how Barclays has missed nearly every target set for sustainable change

    Advice to ManagementAdvice

    Create a vision that isn't just about appeasing regulators and stick to it!
    Value and understand your people - you just don't and the current HR are incapable of this.
    Change your HRLT; they are a laughing stock in the City and climbing over each other to curry favour with C suite rather than attract, retain, develop and reward Talent.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Dissapointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Credit Manager  in  London, England
    Former Employee - Corporate Credit Manager in London, England

    I worked at Barclays full-time for more than a year

    Pros

    I worked with a fantastic team, in a nice office. As we were far enough away from 1CP (global HQ) we had the freedom to enjoy a good work/life balance, and were monitored on the quality of our work rather than the amount of face time we put in (which is what colleagues at bigger offices tell me is the main thing they're judged on)

    Cons

    Lack of opportunities for progression.
    Inept management and leadership by MOST on all levels of the organisation.
    Uncompetitive compensation cf. elsewhere in the industry - no rewards for loyalty (several of my colleagues left the bank, then returned in the same job for much higher wages as an external candidate).
    Complete global ban on travel hinders business.

    Advice to ManagementAdvice

    Start treating your staff with more Respect - RISES needs to be top down.
    Make compensation compared to income derived for the bank more consistent across the business units. The Investment bank gets far too much compared to colleagues elsewhere.
    Don't be so tied to the vertical silos that exist in the organisation - I think it's ridiculous that HR denied a job transfer I was offered to a different department.
    If you're going to bring in blanket measures like the travel ban, make sure there is infrastructure in place (VC etc.) to allow colleagues to continue to do their jobs.
    End the unending, unflinching assault on cost - Barclays used to be about offering a good service at a reasonable price, now you just seem to be chasing for the lowest cost, and then offering terrible service levels.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Barclay's The Grave Yard of Ambition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker  in  Birmingham, England
    Current Employee - Personal Banker in Birmingham, England

    I have been working at Barclays full-time for more than 5 years

    Pros

    Overall a solid company which is built on long term stability

    Cons

    Barclay's idea of training is sticking something on a computer screen, they do not sign up to any form of extra qualifications for you to take. They do not give you any time or structured training other then your job title. Finally progression is based on "sound bites" its not how good you are.. its if you say the right things. The Pay structure needs to go up by 5k per grade.

    Advice to ManagementAdvice

    Sort out training, get involved with outside companies to offer your staff skills they can use both in and outside Barclay's. Stretch your staff, many of them are becoming brain dead because you do not push them

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9.  

    Barclays whats going on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Barclays full-time for more than 3 years

    Pros

    Free wi fi excellent team feel satisfied you have earned your pay.

    Cons

    promotion within the team SUCKS. The management team are unfeeling robots. pay not that great environment to P C. very stressful

    Advice to ManagementAdvice

    Need to improve chain of command. A fare promotion structure within the team. After 4 years am seriously considering leaving Barclays.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    radbroke hall - where software development goes to die

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer  in  Knutsford, England
    Former Employee - Software Developer in Knutsford, England

    I worked at Barclays as a contractor for less than a year

    Pros

    contractor pay is reasonable as expected in banking and their office block at 1 Churchill Place, London is an impressive building.

    Cons

    a software development process that is so broken, it is amazing anything gets released at all. there is hardly any connect between various departments and even the most simple of tasks are weighed down with endless meetings, red tape etc. the technical debt is eye watering.
    as a general work environment, there is a pervading culture of backstabbing and brown nosing that is no doubt the result of their all encompassing annual performance reviews and constant waves of redundancy. the main talking point around review time was who had stabbed who in the back to get their payrise/promotion/contract extension. the location (radbroke hall) too is pretty bad, a grim cluster of 70s buildings on a campus in the middle of rural cheshire, with no facilities for miles. also make sure your car is 4wd as you'll invariably have to park on a churned up mud bath of a field due to woeful lack of parking spaces.

    Advice to ManagementAdvice

    read some books on agile software development.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Forced to sell insurance and current accounts with fee paying packs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker  in  London, England
    Current Employee - Personal Banker in London, England

    I have been working at Barclays full-time for more than 5 years

    Pros

    Love to genuinely help general public meet their needs and requirements to make there life easy. Working and waiting for a gap to leave the branch or maybe even the company. Local job.

    Cons

    Rogue managers who want us to sell and reach targets (which are not supposed to exist under the Financial Conduct Authority) as prior to them being enforced. We ARE penalised on our PD and 1 to 1 interviews if we do not achieve our previous records. We can not use words like "Sale" or "Advice". We are encouraged to talk about the icaps on gateway even though customer does not start the conversation. we are also measured on these petty things. Anything to make life difficult so that we resign. Transfers are very rarely given to help staff in work/life balance unless you are management. They want you to leave so that Barclays don't have to give you redundancy in the near future. They have already tightened on paying of over time. DAILY we have to give them more than 40 minutes in overtime we can not claim - 20 minutes in the morning to attend daily meeting and can only claim overtime in the afternoon AFTER the first 20 minutes have been done free of charge. Too much pressure to "SELL". "SELL" and "SELL" even when this obviously does NOT meet the customers needs or requirement. Too much immoral money coming in. Now new overdraft charges have for the needy have actually increased. We have to lie to the most obviously losing out person that it's better for them. People are already leaving Barclays or now not using us as their main bank. Managers also too secret - don't trust us PB or other staff. Career opportunities and moves are NOT that easy really. The bad/trouble making staff tend to be able to move and even get promotions.

    Advice to ManagementAdvice

    Abide by the FCA guideline and ease off on the pressure to "SELL". Get the public (and staff) confidence back.
    We all know Barclays needs the money - but so do their staff. We are humans and have a need for work/life balance. We are not third world call centre workers. Our outgoings are higher. Be brave, handle your staff fairly and equally. Don't pick on soft target only to set them as an example - that's a form of bullying. People don't speak out against you because you gang up and make life more difficult for us.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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