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Barclays Reviews

Updated 15 February 2015
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Barclays Group CEO Antony Jenkins
Antony Jenkins
230 Ratings

73 Employee Reviews

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  1. 1 person found this helpful

    AVP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Barclays

    Pros

    good compensation, good reputation, smart ppl

    Cons

    really bad culture. too corporate and insecure approach from employees. not an ideal environment to learn

    Advice to ManagementAdvice

    focus on employee satisfaction and promote a better team environment

    Doesn't Recommend
    Neutral Outlook
  2. Nice colleagues, dreadful management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier
    Current Employee - Cashier

    I have been working at Barclays

    Pros

    Barclays definitely hire a 'type' for the branches- bubbly, friendly etc so you always find someone you can get along with

    Cons

    The self service machines have made a cashier's life hell. One till for ALL business customers and transactions over 750.00 is a joke. I worked in a self service bench for 5 days before handing in my notice. Customers (rightly) hate the new style and therefore set about making a cashiers life hell because they're miserable.
    Also- giving cashiers a 4% max pay rise for this is laughable. I'm going to a job which will increase my salary by 20%, better hours and paid overtime.
    Overtime-a paid working day in Barclays is 9-5 with 1 hour lunch.Fine on paper but you are required to be at branch by 8.30am latest and are never paid overtime despite rarely leaving before 5.30PM.

    Advice to ManagementAdvice

    Pay your cashiers a living wage and don't patronise them by using a fancy job title. Try spending a 9 hour day on a till in a self service branch and smiling at closing time. Please reconsider the 1 till per branch rule, it is beyond realistic!

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. An environment that is stuck to convention - junior Director level utterly resistant to change and improvement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - B6 (Senior Manager) in London, England
    Former Employee - B6 (Senior Manager) in London, England

    I worked at Barclays full-time (less than a year)

    Pros

    Compensation is ok and some of the senior management are extremely good.

    Cons

    What senior executives want to achieve and change, is halted by a bureaucratic layer of institutional lethargy and denial. The junior Director level is overpopulated with individuals who are simply hanging on for a pension. The Bank is constantly trying to change and evolve, but is continually dragged back by dinosaurs who don't like to be held to account - the culture remains: 'bowler hats and typewriters'.

    Advice to ManagementAdvice

    Clear out the middle (B7) level and nurture talent. Create an environment where ideas and initiative are embraced rather than actively suppressed. Regional capability needs to be brought into the centre with more collaboration - its no wonder certain BUs are so militant and separatist! I had the opportunity to progress in the bank but left as my spirit was being crushed. The RBB cluster's reputation for churn is well known, and people who have conformed in that environment struggle when they leave..

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful

    Rubbish

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Services Officer in London, England
    Current Employee - Customer Services Officer in London, England

    I have been working at Barclays full-time (more than 3 years)

    Pros

    No Pros at all as everything is Cons

    Cons

    Everything is Cons and no pros at all

    Advice to ManagementAdvice

    Look out for some other jobs as Barclays' ship is sinking.

    Doesn't Recommend
    Negative Outlook
  6. 2 people found this helpful

    Low Morale, Very below average meritocracy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Barclays

    Pros

    Great work life balance and easy environment.

    Cons

    Unintelligent people, many without university degrees. No interest in financial markets, no ambition to grow. Lots of politics.

    Advice to ManagementAdvice

    Work on talent retention, upskill graduates instead of rusting them and their careers. Get rid of 10-3pm, lazy, unintelligent, unamibitious, unenthusiastic oldies....please.....they are probably the biggest drag on your equity. take employee opinion seriously!

  7. 2 people found this helpful

    Barclays Woolwich Branch Work/Life ratio and working environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Moment Banker in Ashford, Kent, South East England, England
    Current Employee - Moment Banker in Ashford, Kent, South East England, England

    I have been working at Barclays

    Pros

    Only reason I chose to work for with them was as it was easy to get job with them and the transport commuting is easy as it is near a station and bus. Also parkiing permit given.

    Cons

    Managements spying on staff to the extent that they will come into the TOILET to tell you to hurry up as the customer queue is getting big!!! Even when ones just gone in, is this not bullying in the work place?. Management has a habit of picking on selected certain staff also. When it comes to emergency childcare management tells staff "get your finances in order so that you can afford a proper child career or get a bigger mortgage from Barclays to help you. Others get away with more than simple wrong doings and attitudes. When a complaint is made about this the management hide their favourites by making statements similar to "each person is dealt with on individual circumstances", "confidentiality" or "they will be spoken to". They still continue to do the wrongs. Management get transfers as "They find it too busy a branch from my old one....I can't take this." Other staff can't get transfers as "there's too much going on" as being the answer. Well if they find things "too much going on" then they are not worthy of being managers. Managers stick up for each other even when they are wrong. When challenged to many things the reply is "It's down to managers discretion", this even applies to getting time off for child sickness and doctors appointments etc.. Even cash differance are taken likely when made by certain staff and management come down hard on others who don't even make often or great value errors- favouritism. This is then paraded between themselves as an example setter...just to get marks and say "I have done my jobs" but they have done more wrong by NOT doing their job where it counts, both to company and colleagues. Customers are persuaded to take insurance and package account even when it is obviously not suitable for them. Management encourage this for the income for the branch.
    No work life understanding by management, they just want to look at company. There attitude an behaviour is having a negative effect on staff and moral and also work productivity.

    Advice to ManagementAdvice

    Open your eyes and be fair to all.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful

    Respect the person and not the job role

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst, Information Technology in Knutsford, England
    Current Employee - Analyst, Information Technology in Knutsford, England

    I have been working at Barclays full-time (more than a year)

    Pros

    Working with a global workforce
    Potential for training
    Potential for progression
    Lots to learn

    Cons

    Too much politics
    Issues (widespread) take too long to get resolved due to the amount of teams normally needed to be involved.
    Unable to accommodate flexible working
    Inconsistent following of policies
    Get fobbed off when you actually have an issue
    Inability to commit to long term plans.
    Very over managed within the role
    Push back on following processes correctly.
    Too much to learn about - makes it difficult to easily share knowledge in team and external to team

    Advice to ManagementAdvice

    Remember that a colleague doesn't need to be subjected to

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9. 1 person found this helpful

    Awful, do not come here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in London, England
    Current Employee - Senior Business Analyst in London, England

    I have been working at Barclays full-time (more than 5 years)

    Pros

    Money is good, Canary Wharf is pleasant, there are some good individuals

    Cons

    The worst kind of investment bankers, especially in IT... Team work is unheard of

    Advice to ManagementAdvice

    Shut down... The place is toxic

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful

    Absolutely terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Advisor in Middlesbrough, England
    Former Employee - Customer Advisor in Middlesbrough, England

    I worked at Barclays full-time (more than 10 years)

    Pros

    It's nice to say you work for a top bank

    Cons

    They almost seem to target Managers for sacking people. Terrible environment. Charge people for a cup of tea. No flexibility regarding sickness - 3 strikes and you're out. Use of poor recruitment agencies, so people coming onboard were useless.... where should I end this list - I could keep going for hours?

    Advice to ManagementAdvice

    Get rid of Firstsource - your customers are your income stream, and they are mismanaging their accounts. Your Managers leave confidential documents lying around the building. Your employees live under constant threat of redundancy.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful

    The worst experience I have ever had in my life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker in Liverpool, England
    Former Employee - Personal Banker in Liverpool, England

    I worked at Barclays full-time (more than 3 years)

    Pros

    The paid me on time and sometimes early if it was a weekend but the staff incentives for having accounts had been lowered over the years.

    Cons

    Bullying managers at branch level.I almost had a breakdown due to the pressure put on me.Targets and profits is all they are interested in.Even when it was raised as high as I could go nothing changed.I met some great people who had suffered at the hand of this this "go to bank."variation management" is another word for measuring your sales targets. The new moral high ground which was supposed to change the whole bank has not changed a thing.My friends who still work there are the people I feel really bad for.

    Advice to ManagementAdvice

    Call sales targets what they are, consider rooting out the bad sales type mangers who have little or no management skills other then threatening to put you on an improvement plan if you don't sell more, Treat your staff better and the staff would be more productive.There is an underlying culture of fear and the behinds the scenes back patting is evident to everybody who works there.You tend to hire people based on who you like and the politics involved.The new moral code you have will be useless if you don't root out the large percentage of the management who seek to protect themselves.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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