Barclays

  www.barclays.com
  www.barclays.com

Barclays Reviews

Updated 9 December 2014
Updated 9 December 2014
620 Reviews
3.1
620 Reviews
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Barclays Group CEO Antony Jenkins
Antony Jenkins
203 Ratings

Review Highlights

Pros
  • Some good people amidst a sea of people who've checked out; good work life balance (in 60 reviews)

  • Work environment is average, it's comparable to other large banks (in 23 reviews)


Cons
  • We had to do overtime everyday so work/life balance was no so good (in 20 reviews)

  • There have been increased senior management changes in recent years (in 28 reviews)

More Highlights

67 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Barclays Woolwich Branch Work/Life ratio and working environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Moment Banker in Ashford, Kent, South East England, England
    Current Employee - Moment Banker in Ashford, Kent, South East England, England

    I have been working at Barclays

    Pros

    Only reason I chose to work for with them was as it was easy to get job with them and the transport commuting is easy as it is near a station and bus. Also parkiing permit given.

    Cons

    Managements spying on staff to the extent that they will come into the TOILET to tell you to hurry up as the customer queue is getting big!!! Even when ones just gone in, is this not bullying in the work place?. Management has a habit of picking on selected certain staff also. When it comes to emergency childcare management tells staff "get your finances in order so that you can afford a proper child career or get a bigger mortgage from Barclays to help you. Others get away with more than simple wrong doings and attitudes. When a complaint is made about this the management hide their favourites by making statements similar to "each person is dealt with on individual circumstances", "confidentiality" or "they will be spoken to". They still continue to do the wrongs. Management get transfers as "They find it too busy a branch from my old one....I can't take this." Other staff can't get transfers as "there's too much going on" as being the answer. Well if they find things "too much going on" then they are not worthy of being managers. Managers stick up for each other even when they are wrong. When challenged to many things the reply is "It's down to managers discretion", this even applies to getting time off for child sickness and doctors appointments etc.. Even cash differance are taken likely when made by certain staff and management come down hard on others who don't even make often or great value errors- favouritism. This is then paraded between themselves as an example setter...just to get marks and say "I have done my jobs" but they have done more wrong by NOT doing their job where it counts, both to company and colleagues. Customers are persuaded to take insurance and package account even when it is obviously not suitable for them. Management encourage this for the income for the branch.
    No work life understanding by management, they just want to look at company. There attitude an behaviour is having a negative effect on staff and moral and also work productivity.

    Advice to ManagementAdvice

    Open your eyes and be fair to all.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Low Morale, Very below average meritocracy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Barclays

    Pros

    Great work life balance and easy environment.

    Cons

    Unintelligent people, many without university degrees. No interest in financial markets, no ambition to grow. Lots of politics.

    Advice to ManagementAdvice

    Work on talent retention, upskill graduates instead of rusting them and their careers. Get rid of 10-3pm, lazy, unintelligent, unamibitious, unenthusiastic oldies....please.....they are probably the biggest drag on your equity. take employee opinion seriously!

  3.  

    Respect the person and not the job role

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst, Information Technology in Knutsford, England
    Current Employee - Analyst, Information Technology in Knutsford, England

    I have been working at Barclays full-time (more than an year)

    Pros

    Working with a global workforce
    Potential for training
    Potential for progression
    Lots to learn

    Cons

    Too much politics
    Issues (widespread) take too long to get resolved due to the amount of teams normally needed to be involved.
    Unable to accommodate flexible working
    Inconsistent following of policies
    Get fobbed off when you actually have an issue
    Inability to commit to long term plans.
    Very over managed within the role
    Push back on following processes correctly.
    Too much to learn about - makes it difficult to easily share knowledge in team and external to team

    Advice to ManagementAdvice

    Remember that a colleague doesn't need to be subjected to

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Absolutely terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Advisor in Middlesbrough, England
    Former Employee - Customer Advisor in Middlesbrough, England

    I worked at Barclays full-time (more than 10 years)

    Pros

    It's nice to say you work for a top bank

    Cons

    They almost seem to target Managers for sacking people. Terrible environment. Charge people for a cup of tea. No flexibility regarding sickness - 3 strikes and you're out. Use of poor recruitment agencies, so people coming onboard were useless.... where should I end this list - I could keep going for hours?

    Advice to ManagementAdvice

    Get rid of Firstsource - your customers are your income stream, and they are mismanaging their accounts. Your Managers leave confidential documents lying around the building. Your employees live under constant threat of redundancy.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Awful, do not come here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in London, England
    Current Employee - Senior Business Analyst in London, England

    I have been working at Barclays full-time (more than 5 years)

    Pros

    Money is good, Canary Wharf is pleasant, there are some good individuals

    Cons

    The worst kind of investment bankers, especially in IT... Team work is unheard of

    Advice to ManagementAdvice

    Shut down... The place is toxic

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    The worst experience I have ever had in my life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker in Liverpool, England
    Former Employee - Personal Banker in Liverpool, England

    I worked at Barclays full-time (more than 3 years)

    Pros

    The paid me on time and sometimes early if it was a weekend but the staff incentives for having accounts had been lowered over the years.

    Cons

    Bullying managers at branch level.I almost had a breakdown due to the pressure put on me.Targets and profits is all they are interested in.Even when it was raised as high as I could go nothing changed.I met some great people who had suffered at the hand of this this "go to bank."variation management" is another word for measuring your sales targets. The new moral high ground which was supposed to change the whole bank has not changed a thing.My friends who still work there are the people I feel really bad for.

    Advice to ManagementAdvice

    Call sales targets what they are, consider rooting out the bad sales type mangers who have little or no management skills other then threatening to put you on an improvement plan if you don't sell more, Treat your staff better and the staff would be more productive.There is an underlying culture of fear and the behinds the scenes back patting is evident to everybody who works there.You tend to hire people based on who you like and the politics involved.The new moral code you have will be useless if you don't root out the large percentage of the management who seek to protect themselves.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    A truly awful culture; political, blame, "jobs for the boys/girls" - avoid at all costs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director, Operations in London, England
    Former Employee - Director, Operations in London, England

    I worked at Barclays full-time (more than 5 years)

    Pros

    Money - they have to pay high end to get anyone to work there
    Benefits - the pension, insurance and stock options are pretty good
    mmmm that's it

    Cons

    Senior Management know they are fighting a losing cause so surround themselves with "yes" people and pull up the drawbridge.
    Presentee-ism culture - and backward looking - they block the use of Social media in this day and age!!!
    Execution driven and cant stick to a plan, strategy...analysis and forward thinking are non existent
    Huge distrust between Management and middle ranks
    There own self defined definition of "Talent" is "The top 200" or "SLG" - nothing else matters and forget the notion of talent rising through the ranks - they just buy in at the top. Even supported by what is well known to be the worst HR Management in FTSE.
    CEO is slowly smothering the cash cow Investment Bank rather that re-structure the company properly.
    The "culture change" programme has been a flop - C suite think by "sheep dipping" 100,000 employees through a 2 hour culture session it will change the company's culture!!!
    Have a look at the Salz Review and see how Barclays has missed nearly every target set for sustainable change

    Advice to ManagementAdvice

    Create a vision that isn't just about appeasing regulators and stick to it!
    Value and understand your people - you just don't and the current HR are incapable of this.
    Change your HRLT; they are a laughing stock in the City and climbing over each other to curry favour with C suite rather than attract, retain, develop and reward Talent.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Dissapointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Credit Manager in London, England
    Former Employee - Corporate Credit Manager in London, England

    I worked at Barclays full-time (more than an year)

    Pros

    I worked with a fantastic team, in a nice office. As we were far enough away from 1CP (global HQ) we had the freedom to enjoy a good work/life balance, and were monitored on the quality of our work rather than the amount of face time we put in (which is what colleagues at bigger offices tell me is the main thing they're judged on)

    Cons

    Lack of opportunities for progression.
    Inept management and leadership by MOST on all levels of the organisation.
    Uncompetitive compensation cf. elsewhere in the industry - no rewards for loyalty (several of my colleagues left the bank, then returned in the same job for much higher wages as an external candidate).
    Complete global ban on travel hinders business.

    Advice to ManagementAdvice

    Start treating your staff with more Respect - RISES needs to be top down.
    Make compensation compared to income derived for the bank more consistent across the business units. The Investment bank gets far too much compared to colleagues elsewhere.
    Don't be so tied to the vertical silos that exist in the organisation - I think it's ridiculous that HR denied a job transfer I was offered to a different department.
    If you're going to bring in blanket measures like the travel ban, make sure there is infrastructure in place (VC etc.) to allow colleagues to continue to do their jobs.
    End the unending, unflinching assault on cost - Barclays used to be about offering a good service at a reasonable price, now you just seem to be chasing for the lowest cost, and then offering terrible service levels.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Barclay's The Grave Yard of Ambition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker in Birmingham, England
    Current Employee - Personal Banker in Birmingham, England

    I have been working at Barclays full-time (more than 5 years)

    Pros

    Overall a solid company which is built on long term stability

    Cons

    Barclay's idea of training is sticking something on a computer screen, they do not sign up to any form of extra qualifications for you to take. They do not give you any time or structured training other then your job title. Finally progression is based on "sound bites" its not how good you are.. its if you say the right things. The Pay structure needs to go up by 5k per grade.

    Advice to ManagementAdvice

    Sort out training, get involved with outside companies to offer your staff skills they can use both in and outside Barclay's. Stretch your staff, many of them are becoming brain dead because you do not push them

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    Barclays whats going on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Barclays full-time (more than 3 years)

    Pros

    Free wi fi excellent team feel satisfied you have earned your pay.

    Cons

    promotion within the team SUCKS. The management team are unfeeling robots. pay not that great environment to P C. very stressful

    Advice to ManagementAdvice

    Need to improve chain of command. A fare promotion structure within the team. After 4 years am seriously considering leaving Barclays.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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