Barclays
3.1 of 5 427 reviews
www.barclays.com London, United Kingdom 5000+ Employees

Barclays Reviews

Updated Mar 24, 2014
All Employees Current Employees Only

3.1 427 reviews

                             

75% Approve of the CEO

Barclays Group CEO Antony Jenkins

Antony Jenkins

(111 ratings)

60% of employees recommend this company to a friend
44 Employee Reviews Back to all reviews
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Pathetic

Collector (Current Employee)
Manchester, England

I have been working at Barclays part-time for less than a year

ProsSome great people.
Good pay initially but limited opportunities for bonus.
Some excellent managers and colleagues, overshadowed by incompetence elsewhere.

ConsDisorganised, disintegrated, disempowered...
Treated as just another payroll number.
Supposedly cost-conscious but hugely wasteful organisation.
Continual communication about 'business change, values' etc with lack of input and ownership by all levels of management.
Top down approach results in demotivated colleagues.

Advice to Senior ManagementFocus on getting the basics right.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Initially it was excellent but you soon realise you are just a number and their 'values' count for nothing. T

Director (Current Employee)
London, England

I have been working at Barclays full-time for more than 8 years

ProsGreat people in the Branches and they really want to help customers. They are trying hard under extremely difficult circumstances. They are being replaced by machine's and having to work harder each day. It was a great environment but slowly that is eroding.

ConsSenior Management have no concern for the actual people and they think they can do whatever they like. They consistently want staff to work longer and longer under extreme circumstances. Retail Banking is a dying industry and Branches will be closing even though they have denied it to the media.

Advice to Senior ManagementYou need to really look at your 'Values' and decide whether you are living by them. To often if you have an option they definitely goes against you. You need to a be a 'yes' person and do as you are told.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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A horrendous place to work, both professionally and personally

Anonymous Employee (Former Employee)

I worked at Barclays full-time for more than 3 years

Pros[Depending on your role] you can be reasonably well-paid (caveat: if your management chain wants you to be - see cons)

Cons1. Total absence of senior-level leadership, none.
2. Seemingly no collaboration between senior managers - often blatant hostility. As a result more junior team members have to force cooperation and results from other teams without senior management buy-in and often will be openly blocked.
3. The culture at Barclays is driven by job retention, earnings, and fear of exposure among the senior executives, meaning that cronyism, patronage, and bias is rampant.
4. Ability, impact, and quality of work is irrelevant. All that matters is how your management decides your face fits during the notorious consistency meetings.
5. If your face doesn't fit you can expect to be managed out (by lack of patronage, zero career development support, slashed bonus).
6. Bullying is pandemic and brutal - and can be shockingly open. Instances of whistleblowing being openly discouraged and warned against by senior managers. HR not trusted.
7. Staff dissatisfaction and turnover is massive - everyone in my team, and many others who I worked closely with, were looking for jobs elsewhere all the time. We celebrated those who succeeded.
8. Air of total depression among middle management (B5-B7).
9. Everyone acknowledges the total stagnation which has come about through the impenetrable defensiveness and politics within the business - so many good ideas and beneficial strategic decisions are blocked due to senior politics and personalities, along with constant 'playing with the numbers' to twist reports to meet the desired conclusion, even if factually untrue.

Advice to Senior Management1. Lead. Do some work - actually engage with each other professionally, agree on strategic issues and create conditions where your respective teams can then collaborate and execute, without having to spend months arguing over what each other's managers want.
2. Have a look at the cons and decide firstly whether you think they can be fixed - then whether you want them fixed.

No, I would not recommend this company to a friend

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Hierarchy, bureaucracy and psychopathic leaders

Vice President (Current Employee)
London, England

I have been working at Barclays full-time for more than 5 years

ProsIt could be great if they deal with the cons and issues outlined in the advice to senior management.

ConsPrepared to be burnt out. "There are more people out there to stoke the fires!" Get a sponsor - being great at your job is not enough! Watch out for bad managers - grievances and staff turnover is high!

Advice to Senior ManagementYou have to deal dictatorial style of leadership. There is no point having experts if they can be be constantly overruled by senior leaders. You have been burnt by this before. Look at B7's and SX's who have been in role a while and move them around the business. Poor managers will do anything to stay in a comfortable position. You must have anonymous 360 feedback at PD, which directly affects leaders pay. You also need to destroy the blame culture and career death by opinion. I rarely hear anyone say anything positive about another colleague! The PD system is a joke - consistency checks reward cronyism! The values are a great policy, however you to shake things up now. Also, beware of the race to the bottom and growthism.

No, I would not recommend this company to a friend

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As shakespare would say " Work or not work for Barclays, that is the question!"

IT Perm (Any IT Possition Will Suffer the Same Issues) (Current Employee)
London, England

I have been working at Barclays full-time for more than 8 years

ProsThere are still decent and nice people around to work with in that place.

ConsIf you work in IT and are a professional, Barclays is not the place to go.

Barclays is the kind of place that the important thing is “deploy at any cost and if it is wrong someone will pick up down the line...”

You can not trust the managers and yes you will get mentally ill with stress and depression.
HR seems to be with the Managers and playing the political game – all is political and disregards people as persons – dont forget you are not even a head count any more you are a “desk” and how much this desk costs to be around the world.

So forget about career, stability or planning for anything you can get sacked any time because your “desk cost” is cheaper elsewhere or one of the High Managers has family in a another country and decides that “this is the strategy now, lets move roles in that place”.

Barclays is the type of environment for the following type of people:

If you are unemployed and need a Job asap;
If you are have no experience (apprenticeship);
If you are a contractor;
If you are a “shark” type of person and will do anything to get into the ladder (ANYTHING);
If you would like to experience in real life the show “The Apprentice” ;
If you are crazy or a masochist or would like to pay all your sins and go straight to heaven ( just 5 years will do working in there) or the combination of all then options.

The reality maybe not be different in other big corporations , however Barclays “takes the biscuit”.

Advice to Senior ManagementNo advice will change Barclays Management Style – it is an embedded culture that even the current CEO program will not be able to tackle – if he is really serious about it and not just a PR exercise he will be sacked at no time.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Rude and unapproriate behaviour is not handle

Anonymous Employee (Current Employee)

I have been working at Barclays as a contractor for less than a year

ProsGood rate
interesting products
options to personally develop

ConsHad some issues with one of the employee who constanstly send rude emails, agressive and violent behaviour, clear descrimination of woman.It was obvious to other member of staff but no one said anything. made number of complaints, no action has been taking.person still work there like nothing happend.First time in my career I meet so agresive and obvious descrimination behaviour that is not hundle.

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Chaotic and poorly managed

Web Content Manager (Current Employee)
London, England

I have been working at Barclays full-time for more than a year

ProsThe salary/bonus was pretty good, although not exactly stand-out from companies outside the financial sector.

My immediate colleagues in the team were a pleasure to work with.

ConsSenior management are pretty much wholly disengaged from the staff who actually do the work, which leads to very poor choices when it comes to systems, processes and restructures. Few such developments had a positive impact on an individual or team basis, as they were imposed from above with little to know dialogue or engagement beforehand.

Communication was generally really bad. It tended to improve for a short while after this was highlighted, but then returned to what it was like before.

Key things such as external training in new skills, which were vaunted in the interview, failed to materialise (budget constraints were often cited, despite the bank making billions in profit each quarter). Instead, what was offered was the absolute bare minimum – largely focussed around 'internal training'. This boiled down to overworked staff being leaned on to share their skills with others. Hardly ideal.

Resourcing and hiring were very problematic – the demands being placed upon the team were increasing significantly, and group-wide headcount freezes meant that no new additional permanent staff could be hired. Instead, they ended up spending significantly more on short-term contractors to bridge the gap.

Even for a bank, the amount of bureaucracy and time involved to progress things was staggering.

There was a general obsession with regard to which 'grade' you are – the extent of this is something I've only ever encountered at Barclays. These are, rather obliquely, B5, B6, B7 and SX (senior exec). You quickly get to know your place.

Restructures within the wider business happened with surprising regularity – almost as if the senior execs need to justify their existence. Often, they had little very impact. We just shifted from being under one overarching division to another.

Advice to Senior ManagementEngage with your staff, first and foremost. Significant increases in resourcing and attention to staff welfare would be required if you want to stem the haemorrhaging of dedicated and capable employees.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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terrible leadership

Anonymous Employee (Former Employee)

I worked at Barclays full-time for more than a year

Prossome very good people trying to do good things

ConsMicro managing leadership from CEO down. Narrow roles with little autonomy and scope. They make dozens of 'status hires' paying big people to do tiny jobs. Unsurprisingly these people leave in under 12 months. Appalling HR department.

Advice to Senior ManagementJenkins should clear out the CEO and HRD and refresh the leadership team.

No, I would not recommend this company to a friend

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Backstabbing

Anonymous Employee (Former Employee)
London, England

I worked at Barclays full-time

ProsNice offices, looks good on your CV.

ConsIt is possible to have a really great career at Barclays if you are prepared to climb over others to get to where you want to be.
However having worked in various departments, you cannot trust your colleagues, as the culture is very dog-eat-dog. I have seen many people bullied out of the business.
This is not typical of large corporates in my experience.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Barclaycard new business manager don't do it very high staff turnover

New Business Manager Barclaycard (Former Employee)
London, England

I worked at Barclays full-time for more than a year

ProsNot much to say here at all

ConsTargets very high to make any money and products too expensive they will rid of you like that if you dont do what they want and will waste your time HR no help at all a hole of a place. Line managers weak and spiteful.

No, I would not recommend this company to a friend

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