Blue Cross and Blue Shield of Texas

www.bcbstx.com
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Blue Cross and Blue Shield of Texas Reviews

Updated 20 February 2015
Updated 20 February 2015
11 Reviews
4.0
11 Reviews
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Bert Marshall
11 Ratings

11 Employee Reviews Back to all Reviews

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  1.  

    Great people and facilities. Need better planning, moving too fast to be truly effective.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Richardson, TX (US)
    Former Employee - Anonymous Employee in Richardson, TX (US)

    I worked at Blue Cross and Blue Shield of Texas full-time

    Pros

    Great place to work. Richardson location has cafeteria and credit union on sight making it covenant for the employees. There is also an on sight work out facility as well as a running track near the building.

    Cons

    The healthcare industry is constantly changing with new rules and regulations and the companies need to make their changes to remain in compliance. Definitely a company of who you know to get anything done. If they don't like you, I have seen them ignore you/your request.

    Advice to ManagementAdvice

    Better planning of time and resources needs to happen to make these annual transitions smoother. Stop procrastinating and waiting to the last minute causing everything to be a fire drill. Leave the politics out of the office and do the right thing.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Great environment to learn many skill sets

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Processor I in Abilene, TX (US)
    Former Employee - Claims Processor I in Abilene, TX (US)

    I worked at Blue Cross and Blue Shield of Texas

    Pros

    The people are one of the best reasons to be employed here. There company values diversity which helps create a positive environment. If you easily adapt to change this will be a great employer for you.

    Cons

    The pay is considerably low. You may consider the benefits from the company as a plus though. There is also a lot of competition for advancement when a position becomes available.

    Advice to ManagementAdvice

    More focus in raising compensation and lowering the overt competitive nature of the company.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    It has been a good learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Case Manager in Richardson, TX (US)
    Current Employee - Case Manager in Richardson, TX (US)

    I have been working at Blue Cross and Blue Shield of Texas full-time (more than a year)

    Pros

    Opportunities to work from home.

    Cons

    Office culture is not great

    Advice to ManagementAdvice

    Be nicer and more understanding

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Great place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross and Blue Shield of Texas

    Pros

    You get to meet alot of great prople here the hours are very flexable very good health benefits good working conditions

    Cons

    Sometimes some of the deadlines ate just impossible to meet but you must meet them no excuses just meet the deadlines

  6.  

    Claims Processor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Processor in Wichita Falls, TX (US)
    Former Employee - Claims Processor in Wichita Falls, TX (US)

    I worked at Blue Cross and Blue Shield of Texas full-time (more than 3 years)

    Pros

    Benefits, flexible schedule, casual dress

    Cons

    Pay. Sitting at the computer all day. Job was pretty boring.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross and Blue Shield of Texas

    Pros

    Great pay, Great People to work with. Fun and family environment

    Cons

    Constant change within the company

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Great company for laid back work load and opportunity to learn and grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Developer Analyst in Richardson, TX (US)
    Current Employee - Applications Developer Analyst in Richardson, TX (US)

    I have been working at Blue Cross and Blue Shield of Texas full-time (more than 3 years)

    Pros

    Good management support. Relaxed work environment. Very professional and diverse employees with amazing training and learning opportunities and resources. Good benefits for higher education pursuing employees as they provide education assistance and excellent reference online materials.

    Cons

    Very slow promotion and low pay rate. Its better to get experience somewhere else, then apply and bargain for a good starting salary rather than waiting for raise and annual salary increase. So apparently new fresh graduates getting in will end up working in extreme low salary than comparable market companies possibly causing tendency to find jobs elsewhere.

    Advice to ManagementAdvice

    Pay for IT professionals better or at least competitive as compared to other companies in market. Presumably targeting a low pay rate doesn't ultimately morally boost the employees to stay within the company for a long time.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Strict but fair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Advocate
    Former Employee - Customer Advocate

    I worked at Blue Cross and Blue Shield of Texas full-time (more than a year)

    Pros

    Decent pay and lots of opportunities for overtime. Very good at training you and preparing you as much as possible.

    Cons

    Upper management makes a lot of changes for the "good of the company" without much regard to the employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    One of the best jobs for Abilene

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Quality Auditor in Abilene, TX (US)
    Current Employee - Quality Auditor in Abilene, TX (US)

    I have been working at Blue Cross and Blue Shield of Texas

    Pros

    Great flexiblity with your work schedule, and good performance can lead to the oppurtunity to work from home. The benefits are excellent, medical, dental, vision, 401(k), pension, 18+ days of paid time off plus holidays, and tutiton assistance of up to $5400 a year. The company puts a lot of money into training so they give you as many resources as they can to help you suceed. I haven't heard of any non-salaried employees being laid off.

    Cons

    I'm not going to lie, the work is boring and very tedious, but you are well compensated for it. Salary and management positions do not come open often in the Abilene location, so the competetion is high for a promotion in that area. If you put in the time and effort you can easily move into some higher paying hourly positions though. Also, there is a lot of promotion oppurtunity if you are willing to move to another location. There can be quite a bit of required overtime in peak months.

    Recommends
    Approves of CEO
  11.  

    BCBS of TX Job experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross and Blue Shield of Texas

    Pros

    Great Benefits and pension plan, competetive salary, good team atmosphere.
    Employee bonuses given yearly.

    Cons

    Work is very redundant, excessive time spent on phone with customers, environment is in production mode which is somewhat restrictive.

    Advice to ManagementAdvice

    Managers are ok, some probably required more training, as sometimes staff had to problem solve among themselves. Managers also appeared to be overworked and overwhelmed most of the time.

    Recommends
    Approves of CEO

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