Cerner
3.2 of 5 506 reviews
www.cerner.com Kansas City, MO 5000+ Employees

Cerner Reviews

Updated Mar 31, 2014
All Employees Current Employees Only

3.2 506 reviews

                             

69% Approve of the CEO

Cerner Chairman, CEO & President Neal L. Patterson

Neal L. Patterson

(352 ratings)

65% of employees recommend this company to a friend
77 Employee Reviews Back to all reviews
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Good experience, no work life balance

Anonymous Employee (Former Employee)
London, England

I worked at Cerner

ProsGood first job but dont stay too long
Good client exposure

ConsAs SDC you are a data monkey
No work life balance

Advice to Senior ManagementTreat employees as people

No, I would not recommend this company to a friend

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Working at Cerner

Anonymous Employee (Current Employee)
London, England

I have been working at Cerner

ProsNice offices
Multi cultural environment
Access to the latest technologies

ConsThe use of pay by performance "culture" which is misleading as after getting excellent reviews most people gets dissapointed when they received their compensation reviews which result in poor levels of attrition of talented people.
Expectations to work ulimited overtime with no or very little compensation for that work effort.

Advice to Senior ManagementTo review the pay by performace approach including objectives criteria to allow people to know exactly what will be the rewards once expected performance is delivered.

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Decent place to start, not a place to stick around

Systems Engineer (Former Employee)
Kansas City, MO (US)

I worked at Cerner full-time for more than a year

Pros- They will hire you with no experience
- There are some good people who work there
- You will learn a fair amount, mostly about Cerner products

Cons- Underpaid
- Overworked
- Undervalued

Basically, you are sacrificed for the good of the company. They invest relatively little in their knowledge infrastructure, training, or general business policies and procedures. The result is an unpleasant work experience that leads to their extremely poor employee retention.

Advice to Senior ManagementManagers are also victims of larger policies within the company, so I would tell managers to hold out for something better. Now, if I were talking to executives or those who can actually make decisions, I would tell them to adopt a longer view. Employees are assets, but more to the point, they are a liability. Devaluing and hemorrhaging your employees will erode your company more than losing that extra few million saved by not investing in training, better knowledge repositories, maybe a couple more employees to balance workload. You have a self-identified retention problem. Do something about it.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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The change of jobs every 18 months means often leadership lack experience in the space they lead.

Anonymous Employee (Current Employee)

I have been working at Cerner full-time

ProsSome great high energy co-workers. If you are a young professional good opportunities, just be prepared to work very long hours and often being treated less than respectfully.

ConsMy experience is that while the organization feels they are the best they over promise to clients. Leadership don't like to address or often admit when there are problems. There are mixed messages to teams regularly leaving them without clarity in direction. I am certain there are exceptions to this.

Advice to Senior ManagementThe best thing the leadership team could do is to provide stable Execs so the teams have mature, experienced leaders to consult with and address problems in leaders promptly.

– I'm optimistic about the outlook for this company

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Could be Worse

Software Engineer (Former Employee)
Kansas City, MO (US)

I worked at Cerner full-time for more than 5 years

ProsConvenient onsite clinic & gym
Decent starting salary
There are opportunities to use some bleeding edge technologies
Lots of really smart people

For prospective engineers:

Cerner is a good place to start a career. It's pretty easy to get a job here and you'll learn a lot pretty quickly.

If you are really into computer science, Cerner might be a good choice for you. There are teams working some bleeding edge technologies.

If you are really into red tape and processes then Cerner is a good choice for you.

If you like strict adherence to style guides and love linters and crave pedantic rants about how said style guides supersede said linters then you'll be in for a treat.

If you are an experienced developer with the skills, knowledge, and drive that could land you a job with the Google's and Amazon's of the world but prefer a good old fashion midwest winter then Cerner is a good choice.

ConsThe health insurance is pretty bad, if you have a family your gonna have a 3 or 4 thousand dollar deductible so be ready to max out that FSA

You only get 8 paid holiday days... they don't even give you Mr. Luther King Jr. Day off!

Parking sucks, if you accept a position then you better try and negotiate a parking spot on campus.

For engineers:

If you are even remotely business minded, this is probably not the place for you. Cerner is ripe with waste. During my tenure I don't think I worked on a single product that ever turned a profit and most of them I knew would be complete wastes of time from the get go. I've watched a sizable group of engineers sit idle for months working on busy work as the business was trying to figure out what the product they were assembled to work on was suppose to do.

If you are really into software engineering then this is probably not the best place for you. I've encountered some pretty atrocious code during my employment. I've seen things like single classes over 5,000 lines with no automated tests, Blocks of code so nested you'd have to scroll horizontally in the IDE to be able to see some of the statements, the use if/then/else statements with instanceOf's instead of polymorphism... I'm partially convinced that Robert Martin must have worked here at one point in time and his experiences were the inspiration for "Clean Code".

If you are a firm believer in agile development then this is not a good place for you. They claim they are agile, but the only thing they do that is agile is hold the ceremonies. If you've worked at an agile shop and really enjoyed it then you'll be thoroughly disappointed. At Cerner I often heard the expression "there are no agile police", but if there were they'd have no trouble meeting their quotas here.

Advice to Senior ManagementIt's time for some accountability

Yes, I would recommend this company to a friend

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Easy to get hired but not worth sticking around.

Withheld (Current Employee)
Kansas City, MO (US)

I have been working at Cerner full-time for more than a year

ProsHigh turnover of employees makes it easy to get a job as they are always hiring. Salaries and compensation can be competitive initially. Many amenities such as a gym, good cafeteria and other services at the Kansas City HQ location.

ConsIronically the health insurance isn't very good (high deductible) and salaries and raises in recent years have decreased and are less competitive now. Very high workload with little to no encouragement or praise for hard work. Google Cerner and you will find the email from the CEO years ago blasting employees for not working 12-15 hours a day. The culture has not changed, they are just better about hiding it or wording it more carefully now. Very much a company that exists to exploit a young work force and happily turn them out when they get burned out.

The managers I worked under and encountered were completely clueless about IT and healthcare in general and I can only surmise they got to their position by sucking up and playing politics. It is fairly likely you will end up with a boss who never did your job and doesn't know the first thing about it and only exists to drive and punish you without offering any sort of positive guidance or help. The result is that with no idea about their subordinates skills or job-roles managers have no working knowledge of what constitutes a good or bad performance and only reward those pay them lip service (because that's how they got to where they are).

Advice to Senior ManagementNone as the do-nothing know-nothing management is the problem. I will however try to leave a small summary:
If you got through high school and college by finding some "nerd" to do your homework or copy off of then this is the company for you. If you were said "nerd" who was cajoled or bullied into letting others copy off you or put their name on your homework then FYI, this company was founded by and is run by those exact same people.

No, I would not recommend this company to a friend

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Strong company, unhealthy work culture

Senior Systems Engineer (Current Employee)
Kansas City, KS (US)

I have been working at Cerner full-time for more than 5 years

ProsJob security as long as your mistakes are below customer radar. Some great talented folks to work with. 401k has done well over the years

ConsComplete disconnect between direct manager and team members. Negative management style goes unchecked. Fear used as a primary motivator and sincere acknowledgement of work contributions are minimal. Toxic work environment. No annual bonus despite high marks on annual reviews.

Advice to Senior ManagementHold managers accountable for poor management practices. Work toward a better balance between hard work and positive work culture.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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stifling corporate culture

Anonymous Employee (Former Employee)

I worked at Cerner part-time

Prosnice gym, cafeteria, flex time, and fair compensation

ConsThe mostly male execs and board members create a "boys club" environment.

Advice to Senior Managementstrive for more diversity, listen to your employees, and practice what you preach.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Got changed from one role to another with false dreams

Anonymous Employee (Current Employee)

I have been working at Cerner

ProsThe pay, the people and the food.

ConsThe training was so bad and didn't really help much when they just throw you into work.

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Blinded by all of the perks

Delivery Consultant (Former Employee)
Kansas City, MO (US)

I worked at Cerner full-time for more than a year

ProsGreat insurance, starting salary is good

ConsNo input as to where you'll be placed. I was asked if I wanted to travel or not. I said no because I was a newlywed and new to the area. I didn't want to be gone all of the time and leave him home alone. That was the only input I got. I graduated with a Bachelors in Management Information Systems. They put me on a patient accounting team. I thought initially that I could learn the software and be successful. What they didn't tell me is that our team would be responsible for balancing hospitals books. I took my 2 required accounting courses in college. This wasn't enough to know how to keep a hospitals books in balance. I spoke to my mentor and manager repeatedly about my struggles. Everyone on my team had the attitude that they had it harder than I did and that it was almost a right of passage to be completely overwhelmed, lost and 100% confused for the first 18 months or so. I'm a hard worker and I take a lot of pride in doing a job well, so this ended up causing severe depression and even health problems. After a year at Cerner, I decided that my salary wasn't worth risking my health. I quit. I took a job with a pay cut and it's amazing how much happier I am and healthier I am.

Taking a lunch hour was looked down on. Leaving campus to go to the doctor was also a mess. We had "unlimited sick leave" but that wasn't the truth. I had to make up hours when I left campus to go to the doctor.

Parking was a disaster. When I started they told us we would have to be shuttled from another site onto campus for the first month. When I left the company a year later, I was still taking the shuttle.

I read reviews on here when I was going to KC to interview but I just thought the few negative comments were disgruntled employees. I wish now that I would have taken them into consideration.

Advice to Senior ManagementManagement doesn't need to be based on tenure. Just because someone has been with the company doesn't mean they are good management material. Maybe you should consider going for people with some background in management or just someone that cares about people. My manager was cold. She didn't care about us as people. It was an unfortunate experience.

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Cerner reviews and ratings - including employee satisfaction and approval ratings for Cerner CEO Neal L. Patterson. All 77 reviews are posted anonymously by Cerner employees.