Cerner Reviews

Updated 16 October 2014
Updated 16 October 2014
707 Reviews
3.5
707 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cerner Chairman, CEO & President Neal L. Patterson
Neal L. Patterson
443 Ratings

Review Highlights

Pros
  • They will make you work at least 65 hours a week, no work life balance at all (in 20 reviews)

  • Cerner is a great place to learn something about anything you maybe interested in (in 39 reviews)


Cons
  • In many positions there is no such thing as work-life balance (in 71 reviews)

  • In hand is less than expected, some times high workload you have to work for long hours, (in 65 reviews)

More Highlights

92 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good experience, no work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England

    I worked at Cerner

    Pros

    Good first job but dont stay too long
    Good client exposure

    Cons

    As SDC you are a data monkey
    No work life balance

    Advice to ManagementAdvice

    Treat employees as people

    Doesn't Recommend
    No opinion of CEO
  2.  

    Working at Cerner

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Cerner

    Pros

    Nice offices
    Multi cultural environment
    Access to the latest technologies

    Cons

    The use of pay by performance "culture" which is misleading as after getting excellent reviews most people gets dissapointed when they received their compensation reviews which result in poor levels of attrition of talented people.
    Expectations to work ulimited overtime with no or very little compensation for that work effort.

    Advice to ManagementAdvice

    To review the pay by performace approach including objectives criteria to allow people to know exactly what will be the rewards once expected performance is delivered.

    No opinion of CEO
  3.  

    Growth for the Mindless

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Engineer in Kansas City, MO (US)
    Former Employee - Systems Engineer in Kansas City, MO (US)

    I worked at Cerner full-time (more than an year)

    Pros

    Great place to develop skills early in your carrer. They accomodate college grads with 'high' paying jobs after graduation. Will pemote a lot with in. Only have to be on a team for about 18 months to get other opportunities.

    Cons

    Poor training. Team dynamics vary between groups a lot. No work life balance. Raises plateau and your work can change into something very diffrent over the course of the life in a role.

    Recommends
    Positive Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Good Benefits, Support over Development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seaainal in Bangalore (India)
    Former Employee - Seaainal in Bangalore (India)

    I worked at Cerner as an intern (less than an year)

    Pros

    Approachable and Helpful people
    Treated as equal despite the titles different people hold. Quick promotions and hikes if you're performing well.

    Cons

    Restricted Domain
    Limited Personal Growth in a Restricted Domain
    Lots of Documentation
    Bug Fixing
    Hierarchy/office structure unclear

    Recommends
    Disapproves of CEO
  6.  

    good for starter

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cerner

    Pros

    good for starter to rump up

    Cons

    office culture not good at all, overtime make life not good

  7. 1 person found this helpful  

    Very frustrating place for experienced people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer in Kansas City, MO (US)
    Former Employee - Software Developer in Kansas City, MO (US)

    I worked at Cerner full-time (more than 3 years)

    Pros

    Not a very bad place to work in for the first couple of years right out of college.

    Cons

    Very bureaucratic.

    Very rigid and inflexible in their thinking.

    Entirely devoted to the idea, "work *harder*, not smarter."

    Their concept of work-life balance is : life is work and work is life, balance is meaningless.

    There is a personality cult of the CEO within the company.

    Frequent mandatory meetings lasting up to 3 hours where hundreds of employees are packed into a small auditorium and made to listen and applaud to managers and executives drone on and on, supposedly to build morale.

    Management not only tells you what to do but also tells you what to think and what views and opinions to have in your mind.

    The overall experience at this company felt like being in some sort of a cult.

    Very frustrating to work here for people with prior experience, as this company believes wholeheartedly in making the mistakes you would have already learned to avoid.

    Advice to ManagementAdvice

    It is pointless to give any advice to the management as they are very set in their ways.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Theres 2 sides to the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production Owner in Kansas City, KS (US)
    Current Employee - Production Owner in Kansas City, KS (US)

    I have been working at Cerner full-time (more than 3 years)

    Pros

    Great experiance, great place to learn. Amazing place to work right out of college. They will train you very well, you will know how do to a million things.

    Health benefits, and Stock purchase plan, are amazing.

    Cons

    First day you will get told about the REQUIRED 10% overtime.

    "Here's the thing <NAME>, you arent required to work the over time, unless you want to make raises. Sure you can work only 40 hours we allow it. However you wont get raises and you will get poor reviews" I was told this my first day, during a tour of the building by my then manager. The "parking lot metric" is essentially still in effect. Google 'parking lot letter Cerner' and read the letter. You will understand what I mean.

    Don't take promotions. You may not get the promised raise. Even if you do, it may be up to a year to get it. They only give raises once a year, no matter what happens. Get a promotion in January? You don't get a raise for it until September, October, or November. If you do at all. Ive take 2 promotions, (one level bump, and one title change) was promised a raise with both, received neither.

    Management will not hold the clients to the contracts. Clients know this and walk all over engineers and production owners. Management doesnt care what hours, associates have to work, or really what happens as long as the client is happy. There are "standards" and clients can choose when they apply.

    Advice to ManagementAdvice

    Don't promises raises for promotions and not give the raise.

    Get rid of the "required over time"

    Back up your production owners and system engineers. When a client starts requiring after hour work for non-production domains, that's crazy. When clients start insulting engineers, and belittling them, back up your employees. Don't ignore them for the sake of a happy client, that just undermines them, and makes the client respect them even less.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    If they tell you that you have wait for a raise, you won't see it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cerner full-time (more than 3 years)

    Pros

    Interesting work, you have a chance to influence how healthcare is delivered in the US, some coworkers are incredible, "work hard, play hard" culture is interesting. Stock has outperformed the market almost every year since it went public.

    Cons

    Too much reliance on rigid work plans are making the new crop of engineers unable to think outside the box for troubleshooting, too many in senior leadership aren't leaders, they just got promoted out of what they excelled at. Tend to get promised the world in a review for "next year", but those promises rarely get delivered upon. Always another "and" getting added to your job duties, but no additional resources are made available.

    Advice to ManagementAdvice

    Pay your production owners what they are worth. There's a reason there's so much turnover in that job...24/7/365 on call, tons more pressure and work, for a 3% raise? At best it's just a stop on the way to a higher paying job at a competitor, a client hospital, or anywhere else.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    All Work, No Play

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cerner

    Pros

    Great place to start out. Strong stock.

    Cons

    On-call 24/7. Training is useless.

    Advice to ManagementAdvice

    Have an understanding of what your team actually does. Most manager couldn't do or explain the most basic task of a system engineer.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Consider for a career start but don't plan to stay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Withheld in Kansas City, MO (US)
    Former Employee - Withheld in Kansas City, MO (US)

    I worked at Cerner full-time (more than an year)

    Pros

    Easy to get hired as they have huge volumes of turnover in the KC area and other sites. Can get hired with little to no experience. Salaries can potentially be competitive depending on the position and how much of a crunch the department with the position is in.

    Cons

    Work environment and general experience can vary based on where you get hired so I am speaking only from my own experience. I worked in one of their IT Works sites which was very poorly managed. Long hours due to lack of planning or poor structuring with no thanks, compensation or reward for getting things done. Word was that nearly all the IT Works sites were like this and are generally considered a joke by the rest of the company. The helpdesk is also a miserable place to work I've been told and also suffered from very high turnover.

    Compensation may start off respectable (emphasis on "may") but expect 0-3% raises if you decide to stay year after year even if you put in the 60+ hour work weeks that are expected or sprung on you at the last minute. It was not rare to be told at 4pm on a Friday that we would be expected to work through the weekend. Management would then be absent from the extra hours and it was common to come in only to stand around and not know what we were there to do.

    Most of the management level people I encountered were clueless about nearly everything. Most knew very little about technology and had zero in the way of technical understanding which resulted in ideas or initiatives that were either unreasonable or flat out impossible. I suspect they are also trained to not listen to their employees and treat communication as a one-way street based on the behavior I encountered. Additionally they knew nothing about company structure and policies. Questions about how to fix a submitted time sheet or where to find information about benefits or corporate related material was almost always met by being told to ask someone else or to look it up on your own.

    In all honestly this is not a company I would recommend if you have a decent amount of professional experience and the career potential to work some place else. To sum it up I would compare it to a McDonalds or Walmart in terms of how it operates: Mostly staffed and operated by young, underpaid kids where it's very likely to be their first corporate job or laid off refugees from other companies just happy to have a paycheck again overseen by barely literate overzealous types who don't know the first thing about IT or managing but can recite the company cheer forwards and backwards and wouldn't think twice about getting the company logo tattooed across their chest.

    Final note, they had surprisingly poor health insurance for a health care company.

    Advice to ManagementAdvice

    Lead by example. Understand that managing is a two way street not just what your employees do to make you look good. You have obligations to those below you as well. Try actually showing up to meetings and interacting with your team. It also probably helps to know what it is your department actually does and understand the work that your team does.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Work at Cerner? Share Your Experiences

Cerner

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.