Cerner

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Cerner Reviews

Updated 10 February 2015
Updated 10 February 2015
112 Reviews
2.0
112 Reviews
Rating Trends

Recommend to a friend
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Cerner Chairman, CEO & President Neal L. Patterson
Neal L. Patterson
112 Ratings

Review Highlights

Pros
  • They will make you work at least 65 hours a week, no work life balance at all (in 21 reviews)

  • Cerner is a great place to learn something about anything you maybe interested in (in 41 reviews)


Cons
  • Work/life balance for the benefit of associate wellness needs addressed from top/down (in 75 reviews)

  • Long hours, some employees fresh out of college and need guidance in corporate settings (in 67 reviews)

More Highlights

112 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Good experience, no work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England

    I worked at Cerner

    Pros

    Good first job but dont stay too long
    Good client exposure

    Cons

    As SDC you are a data monkey
    No work life balance

    Advice to ManagementAdvice

    Treat employees as people

    Doesn't Recommend
    No opinion of CEO
  2.  

    Working at Cerner

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Cerner

    Pros

    Nice offices
    Multi cultural environment
    Access to the latest technologies

    Cons

    The use of pay by performance "culture" which is misleading as after getting excellent reviews most people gets dissapointed when they received their compensation reviews which result in poor levels of attrition of talented people.
    Expectations to work ulimited overtime with no or very little compensation for that work effort.

    Advice to ManagementAdvice

    To review the pay by performace approach including objectives criteria to allow people to know exactly what will be the rewards once expected performance is delivered.

    No opinion of CEO
  3.  

    Support Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support Analyst in Kansas City, MO (US)
    Current Employee - Support Analyst in Kansas City, MO (US)

    I have been working at Cerner

    Pros

    The company provides great benefits and many perks (many as support analyst do not get to enjoy). Most associates are friendly. Great place to make new friends.

    Cons

    Managers do not care about you at all. Most support analysts are there hoping to move to a different position after 18 months. Many of them leave before then. Most support analyst positions are call centers. They only give it an fancy name. The opportunity to grow is minimal before the 18 month, no matter how hard someone works.

    Advice to ManagementAdvice

    Care more about everyone's career.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Horrible pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cerner

    Pros

    Strong-performing company, industry leader, constantly surpassing the competition

    Cons

    You are expected to work no less than 45 hours per week, pay is as low as they can possibly give you, raises are so low they feel like punishment. Work/life balance is not taken into consideration, and they still pay you less than you're worth!

    Doesn't Recommend
    Positive Outlook
  6.  

    Job security but little satisfaction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cerner full-time (more than 3 years)

    Pros

    -job security, once you are hired you are there to stay.
    -gym on campus with great classes and instructors
    -if your manager supports you, lots of training opportunities online, in person, and at conferences

    Cons

    -"business need" trumps all. People are transferred to new jobs (to new locations 20 miles away) with only a day of notice. regardless of what job you're hired for, you will be assigned somewhere based on what they need that particular day.The experience very much depends on what team you're on. Some teams were very satisfied with job quality, while others really suffered from lack of leadership
    -long hours are required, regardless of quality of work. Management would rather see you work 60 hours a week and be unproductive than 40 hours and get stuff done. Leadership rewarded us for a summer of 80 hour weeks with $5 gift cards
    - managers are promoted based on tenure alone, and not by quality. as a result, several of the managers I had weren't qualified for the role, which impacted my job satisfaction.
    - limited opportunities for career advancement. strict 18 month no-transfer policy, and even then, hiring/transfer freezes left you in your role for as long as they need.

    Advice to ManagementAdvice

    Management knows that between KU, K-State, and Mizzou, they can get an endless flow of new grads. But that's not an excuse to treat people without respect and consideration to a work-life balance or career development.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  7.  

    Churn and Burn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sales Executive in Kansas City, MO (US)
    Current Employee - Senior Sales Executive in Kansas City, MO (US)

    I have been working at Cerner full-time (more than 3 years)

    Pros

    Stable and growing company, good experience for a resume, good benefits, range of opportunities, good place for college grads to get experience

    Cons

    Cerner is operated by-the-rule-book and is corporate to the extreme. Your promotions, salary, and raises are severely limited and dictated by a specific HR rule structure, resulting in very minimal raises and often poor pay. Being such a large company, you are truly just a number and treated as replaceable. Most employees only gain respect and long-term benefits after being at the company for 10+ years. Moving up this tall ladder is political and a very slow process, based on the structure and corporate BS. It has a high turnover rate and a strong (and true) reputation for being a company that works you hard and underpays. Their tremendous growth and revenue is not spread amongst the hard-working employees. Obviously, your day-to-day experience varies based on your manager and division, since it is so large.

    Advice to ManagementAdvice

    Advice on Glassdoor will never reach the powers-to-be, who are motivated by their own interests and gains.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    It's okay ... not great ... not horrible ... just okay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cerner full-time (less than a year)

    Pros

    Good pay, opportunities to learn, and health benefits are okay especially if you are able to go to their world headquarters with their doctor's office in-house.

    Cons

    So much red tape to get basic equipment you need for your job. On that same note, they have horrible internal IT for their employees. I have been in my career for over 15 years and never have I had to wait months upon months for basic equipment that I've had at every other company on day 1 for someone in my position. Also, when I have had a problem with my equipment I've had to troubleshoot it myself as again their IT is of no help. This is what will hinder productivity.

    Benefits are not great ... a few paid holidays (the major standard ones), minimum standard vacation you get at most companies, a few paid sick days. 401K is less than a 2% match and it's a 5 year wait to be vested. I've had better and I've had worse.

    Work/Life Balance so far is okay, not great, but okay.

    Advice to ManagementAdvice

    I'd be a lot happier if I didn't have to deal with so many equipment issues that are basic at every other place of employment I've had. Also, working with their internal IT department has been a horrible experience. Cut the red tape. Beyond that, so far I think management has been alright.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Completely depends on what team you get stuck with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Kansas City, KS (US)
    Current Employee - Software Engineer in Kansas City, KS (US)

    I have been working at Cerner full-time (less than a year)

    Pros

    -Decent starting pay for entry level positions
    -Good benefits
    -Solid company with lots of room for advancement

    Cons

    -Teams are completely unbalanced and you may end up with no work or work that is far too much for a single person to handle.
    -Training is a joke, almost none of it is actually relevant.
    -Lots of teams are expected to put in 70-80 hours a week to keep up with the massive amounts of work
    -Have a bad habit of not telling you the truth about your job position when hiring you
    -Most in the company will see you as expendable
    -People are jerks. Seriously, almost everywhere you go the teams are run by people who are just plain rude. Not sure why but Cerner attracts those types it seems.

    Advice to ManagementAdvice

    You're growing too fast and you need to pay attention to your foundations. Completely tear apart and rework your training programs, balance work loads across teams to prevent some teams from being completely overwhelmed while others have no work, and treat people like actual human beings instead of numbers.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Application Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cerner

    Pros

    Competitive salary, great coworkers, good benefits

    Cons

    Mandatory and routine overtime was imposed after my hiring. If I had known it was a regular thing with Cerner then I would have not agreed to the salary that I agreed to. They seem to have their people work a lot of free overtime.

    Doesn't Recommend
    Disapproves of CEO
  11.  

    Get in and out while you can

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Engineer in Kansas City, KS (US)
    Current Employee - Systems Engineer in Kansas City, KS (US)

    I have been working at Cerner full-time (more than 3 years)

    Pros

    Easy to get hired (they hire in anticipation of business needs)
    Healthcare IT is a good industry
    Benefits are OK
    Relaxed environment. Most managers are OK with arriving later/leaving early to handle personal matters.

    Cons

    Salary is mediocre and raises are hit/miss (first year over 10%, second 3%).
    Job titles are catchalls and not indicative of the work you'll do, such as software engineers doing mostly non-development work.
    Many people are shoehorned into a position based on need, resulting in uninteresting work
    Limited career potential
    Inconsistent managers. There have been periods of weeks where it was unclear what I was to be working on.
    Little employee recognition and perks. They know this and have made attempts to improve but they are laughable.
    Lack of strategic vision
    Few opportunities for training or learning
    After the first year you'll be ready to move on

    Advice to ManagementAdvice

    Assign job titles appropriately. Establish a vision and stop the fragmentation of the company's different organizations - there are too many cooks in the kitchen. Value & reward employees. Hire actual managers instead of just allowing tech people to transition into them. Employees aren't sticking around for a reason.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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