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CouchSurfing Reviews

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2.0
4 Reviews
Recommend to a friend
Approve of CEO
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Tony Espinoza
2 Ratings

4 Employee Reviews

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  1. Helpful (4)

    Amazing company, idea and office. But poorly managed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - DevOps Eng in San Francisco, CA (US)
    Former Employee - DevOps Eng in San Francisco, CA (US)

    I worked at CouchSurfing full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Amazing company culture, people, love, team.
    Work is really interesting, and there was a lot to improve, and build why was really exciting!
    The office is really cozy, feels like a huge living room with couches everywhere
    Company retreat every year

    Cons

    Really poorly managed by people that did NOT understand what CouchSurfing culture and idea really is.
    They're managing it heartlessly and kept firing and hiring all the time.

    Advice to Management

    Good benefits package, dental health vision
    Lunch & dinner every weekday
    Unlimited paid time off (based on agreement with manager)

  2. Helpful (4)

    Lack of certainty and direction.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA (US)
    Former Employee - Anonymous Employee in San Francisco, CA (US)

    I worked at CouchSurfing full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The food is phenomenal

    The office is open and airy, with swings, ping pong table, and plants/trees

    A really cool platform that creates a great community

    Cons

    More than one mass layoff and several other firings made for a company culture where employees wonder whether they would also suddenly find themselves unemployed one day

    Revenue model ideas that changed on a weekly basis made for uncertainty

  3. Helpful (4)

    Future not looking good for this company.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CouchSurfing part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    - Great food
    - Friendly people
    - Didn't feel like you were a slave to the man
    - Chill, open vibe

    Cons

    All of the pros were remnants of the previous regime. Capital ruined this place.

    Advice to Management

    Transparency rules all.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (18)

    Management is cold & clueless. The food is good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineer in San Francisco, CA (US)
    Former Employee - Engineer in San Francisco, CA (US)

    I worked at CouchSurfing full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    1) The office furniture is nice
    2) Ping-pong table
    3) The chef is a very good chef.
    4) Good health benefits to balance the stress and hostility from Management.
    5) Mediocre severance

    Cons

    1) Co-workers disappear from the office and you don't know until weeks later that they were not on vacation. This happens monthly!

    2) Company relies heavily on a media façade to spin the negative comments of the Community regarding the Corporate take-over of the company and the deletion of website features.

    3) Product & Management has background in games and doesn't understand the CouchSurfing community or why the product (which they inherit) was successful in the past. This leads to poor design decisions, wasted engineering hours, and lots of last-minute pressure to deliver last-minute changes.

    4) "Unlimited vacation" is NOT good like it may sound. Unlimited vacation mean you only take vacation if your manager lets you (even if you earned the vacation). State of California requires employer to pay you untaken vacation hours when you are terminated but unlimited vacation avoids this because you do not earn any vacation hours. Basically it is a trick to avoid having to pay for unused vacation hours when they fire you.

    Note: They are writing 5-star reviews on Glassdoor to balance out the negative reviews. Read the positive and negative ones and make decision yourself. It is the media propaganda game like all the internet is! My recommendation: Don't work too hard, don't work overtime, and be prepared for termination regardless of how good your performance is.

    Advice to Management

    Treat people with respect. Don't rely on media to pretend that you are a respectful & cultural company. You clearly doesn't care about employees or about the people in the Community. Don't see the Community and your employees as data points.

    Also, Stop lying.

    In another review a person wrote "Couchsurfing has (finally) completed planned lay-offs of low-performing staff" which is just trying to create a scapegoat for the management's poor performance and mistakes. For example, the latest website updates which took much longer than anticipated, and look & perform poorly.

CouchSurfing Photos

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Couchsurfing office swings and couches
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