DISH Reviews

Updated 27 September 2014
Updated 27 September 2014
1,765 Reviews
2.8
1,765 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
DISH Director, President and CEO Joseph Clayton
Joseph Clayton
1,133 Ratings

Review Highlights

Pros
  • Pay is good for these parts, especially if you stick with it for a few years (in 77 reviews)

  • Good work life balance: people in our office arrive around 10am and leave by 7pm (in 36 reviews)


Cons
  • Management uses strong arm tactics while telling you about work/life balance (in 44 reviews)

  • Upper management don't keep to their word, will Lie thru their teeth in your face (in 107 reviews)

More Highlights

270 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Not bad for low requirements

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Manager  in  Houston, TX (US)
    Current Employee - Field Service Manager in Houston, TX (US)

    I have been working at DISH full-time for more than 5 years

    Pros

    3 day weekend, other than health insurance, the benefits are good, take advantage of the tuition reimbursement program, especially if you are young.

    Cons

    Pressure, lots of pressure, hope you are good at saving money, the $5000 deductible is steep if you need medical help. Insurance doesn't cover a penny until after you meet your deductible.

    Advice to ManagementAdvice

    Change the insurance to something that we can afford to use, it is a joke currently. If you are worried about cost, I'd pay twice the amount for regular insurance where if I go to the doctor I pay $20 and for the hospital $100, I would provably go to the doctor more often and this would lead to healthier employees.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Test Engineer Intern

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DISH

    Pros

    Lots of hands on experience, the people are great, great moving forward mentality

    Cons

    Company gossip, nothing else to say for a con

  3.  

    Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative Ll  in  Thornton, CO (US)
    Current Employee - Customer Service Representative Ll in Thornton, CO (US)

    I have been working at DISH full-time for more than a year

    Pros

    Dish hires several times throughout the year. They have a good starting wage. If you are not an attendance issue and have a good attitude you can advance to various depts. They also have tuition reimbursement for most courses. I've been at dish more that a year and can honestly say that for a call center environment it one of the better ones.

    Cons

    You dont always have a say as to what training you get picked for. The goal is to be upwardly mobile and not everyone has this objective. There are round tables to get info on procedure but rarely do we see changes implemented from the round table suggestions. However, this may be Web because I have not been there long enough.

    Advice to ManagementAdvice

    Sometimes training op's are used as interview tools and perhaps a probationary period might be a more effective way of evaluating.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Positive Change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Contributor  in  Englewood, CO (US)
    Current Employee - Contributor in Englewood, CO (US)

    I have been working at DISH full-time for more than a year

    Pros

    Management here is intent on redeveloping the employee experience and showing the value that each employee brings to the company. This is a fast paced and every changing environment, where people with curiosity, knowledge and experience truley do succeed in positive growth and movement.

    Cons

    I don't think they are cons, but many do. If you are not willing to work hard and be dedicated to what you are doing, you will not fit in well in this company. We do spend long hours developing and managing IT and Business products so that in the end, the consumer has the greatest experience possible. This is across the board, from customer service, to installation services and the manufacturing portion of the company. All employees are challenged to bring the greatest skills to the table and assist with the growth and development of the company.

    Advice to ManagementAdvice

    Company values are in serious consideration these days and it is nice to see them being openly discussed with teams and other management. Don't lose this focus, we can only become better.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Very work intense

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Satellite Technician  in  Augusta, GA (US)
    Current Employee - Satellite Technician in Augusta, GA (US)

    I have been working at DISH full-time for less than a year

    Pros

    Above average pay a lot of overtine and it's pretty much you do what you feel situation calls for good

    Cons

    Physically demanding torrent health insurance sucks mandatory over time long hours

    Advice to ManagementAdvice

    Fix the insurance its pretty bad

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Capacity for internal customer service will NEVER be met!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Hilliard, OH (US)
    Current Employee - Anonymous Employee in Hilliard, OH (US)

    I have been working at DISH full-time for more than 3 years

    Pros

    Great pay, feedback constantly solicited for improvement, amazing performance incentives for frontline agents, positive atmosphere!!!

    Cons

    Employees are given so much that appreciation is replaced with a sense of entitlement a need for more.. MORE...MORE. Impossible to satisfy your internal customer.

    Advice to ManagementAdvice

    Continue the path of soliciting feedback to ensure all concerns are addressed. Continue to recap improvements that you have made.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    I had an amazing team.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst
    Current Employee - Business Analyst

    I have been working at DISH full-time for more than a year

    Pros

    I worked at Dish for one year and had an enjoyable experience. My team was okay but my managers and VP were amazing! They were very supportive, the work was challenging and I found most departments to be helpful. The pay was decent but nothing to brag about and the benefits were about what you expect anywhere.

    Cons

    Many other teams were absolutely miserable and just sticking with the job until something better came along. One huge negative, they do not trust their employees. They used to run a badge report checking your hours. For those that need to be monitored fine but for those of us that work hard don't appreciate the distrust.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Has improved greatly since I first started

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst/Developer II  in  Denver, CO (US)
    Current Employee - Analyst/Developer II in Denver, CO (US)

    I have been working at DISH full-time for more than 3 years

    Pros

    The team I work for is awesome! We are like a family and all get along really well. Our manager rocks and I couldn't ask for a better situation.

    Cons

    Medical benefits are not the greatest and within my specific expertise/role, there isn't much room to move up.

    Advice to ManagementAdvice

    N/A

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great company, dull job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Christiansburg, VA (US)
    Former Employee - Customer Service Representative in Christiansburg, VA (US)

    I worked at DISH full-time for more than a year

    Pros

    benefits are great
    401k with matching contributions
    stock purchase program
    upward mobility
    generous bonus system

    Cons

    boring job
    customers are rude, but thats life

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Decent pay good bit of overtime but terrible health insurance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DISH full-time

    Pros

    Decent pay for my area. All the overtime you can handle

    Cons

    Health insurance is absolutely terrible

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    No opinion of CEO

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