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Dixons Retail Reviews

Updated 25 March 2015
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3.0
25 Reviews
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Approve of CEO
Dixons Retail Group CEO Sebastian James
Sebastian James
10 Ratings

25 Employee Reviews

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  1. A company going through a lot of changes, including a move to Acton, with very little grace.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Marketing in Hemel Hempstead, England
    Current Contractor - Marketing in Hemel Hempstead, England

    I have been working at Dixons Retail as a contractor (less than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Marketing department is full of good people and you are looked after in terms of career progression if you show promise and pull your weight. Many senior managers are switched on and fully realise the problems the company faces.

    Cons

    The building, IT facilities and attitude of the commercial department are stuck somewhere around 1985. The office environment is poor, albeit this will change radically in the next year.

    Advice to Management

    Modernise attitudes of the mid and lower level managers.

  2. Tough but fair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Buyer
    Former Employee - Buyer

    I worked at Dixons Retail full-time (more than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Exciting, rewarding, fast moving, creative

    Cons

    Long hours, too many meetings

  3. Helpful (1)

    Tech Support Nottingham

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tech Advisor in Nottingham, England
    Former Employee - Tech Advisor in Nottingham, England

    I worked at Dixons Retail full-time (more than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Big company, wages are generally poor so job is pretty secure

    Cons

    Managers are either really good and soon move on or hopelessly useless and ever present.

    Advice to Management

    Value your employees; you are running a company not a detention centre

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  5. Helpful (1)

    Decent opportunities to learn. Working culture ok but not overly friendly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Head Office in Hemel Hempstead, England
    Former Employee - Head Office in Hemel Hempstead, England

    I worked at Dixons Retail full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Opportunities to learn. Fast changing business.

    Cons

    Work culture not overly friendly and politics can get in way of getting stuff done.

    Advice to Management

    Improve working culture.

  6. fast moving pace. always busy help customer after customer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Watford, East of England, England
    Current Employee - Sales Representative in Watford, East of England, England

    I have been working at Dixons Retail part-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    some of the exclusive products and services on the market. Multiple channels to purchase product online or in-store see website. if you have the best people that care want you to grow as individual you can do

    Cons

    there always challenges in any business.

    Advice to Management

    room for improvement.

  7. Largest electrical company in Europe

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Sales Advisor in London, England
    Former Employee - Business Sales Advisor in London, England

    I worked at Dixons Retail full-time (more than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Various product training available within the company, Huge pool of knowledge for consumer products and electronic gadgets. Great for someone who loves to tinker with products and latest gadgets, as many manufactures gives you live demo

    Cons

    Could do better on wages, sales incentive and bonus structure is not very lucrative. Management can be more people friendly.

    Advice to Management

    Management should take the feedback from colleagues and forward it to policy makers.

  8. Decent job if you can sell and enjoy tech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Adviser in Stevenage, England
    Former Employee - Customer Adviser in Stevenage, England

    I worked at Dixons Retail part-time (more than a year)

    Positive Outlook
    Positive Outlook

    Pros

    Being around technology everyday
    Flexible shifts, usually long which is good if you have to travel
    Can be a friendly work environment

    Cons

    Targets are demanding and can be difficult to achieve
    Customers can be difficult
    Internal systems could be more efficient
    Training could be better

    Advice to Management

    Listen to shop floor staff more

  9. Run of the Mill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Logistics in Sheffield, England
    Former Employee - Logistics in Sheffield, England

    I worked at Dixons Retail full-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    You get paid on time.
    Nice people to work with.
    Since its an electronic retailer, an employee gets plenty of discounts on the in house products and have good local discounts.

    Cons

    Retail Dead End jobs. No real room for good promotions. Uninteresting management, the middle management seems stuck up and not flexible.

    They only look at processes and not the employee, in another words working there would just be like you're another employee number. Machines will start automating soon enough.

    Advice to Management

    Don't treat employees like numbers.

  10. Loads of tech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Sales Colleague in Edinburgh, Scotland
    Current Contractor - Sales Colleague in Edinburgh, Scotland

    I have been working at Dixons Retail as a contractor (less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Fast paced interesting good atmosphere

    Cons

    Low pay and non existant bonus

    Advice to Management

    0.1% is nothig to motivate anybody, 1% is not enough to make you want to missell

  11. Big box retail is a tough sector since Amazon changed the game

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Hemel Hempstead, England
    Current Employee - Project Manager in Hemel Hempstead, England

    I have been working at Dixons Retail full-time (more than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Heritage of the brand
    Some great senior people
    Rapidly changing industry
    Household name
    Technology sector is cutting edge

    Cons

    Public perception is that Dixons still make 40% margin on high tech, so the brand isn't loved.
    Everything is about operations or product pricing. Limited opportunity to build rapport with suppliers and/or an engaging customer experience.

    Advice to Management

    Keep going with the transformation. Work on brand image and ensuring there are good career opportunities for the workforce.

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