E*TRADE Financial

  www.etrade.com
  www.etrade.com

E*TRADE Financial Reviews

Updated 15 December 2014
Updated 15 December 2014
323 Reviews
2.8
323 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Paul T. Idzik
66 Ratings

Review Highlights

Pros
  • Etrade values work life balance and offers opportunities to advance in your career path (in 16 reviews)

  • The Series 7 and 63 training is free and useful in other jobs (in 13 reviews)


Cons
  • could improve in employee work life balance (in 10 reviews)

  • Call center work can eventually wear on an individual (in 14 reviews)

More Highlights

72 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    somebody kill me please

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at E*TRADE Financial

    Pros

    They pay you on time.
    They pay for your security license as well.
    Sigmund is the best trainer in the world.

    Cons

    very exhausting atmosphere...treated like machines rather than people once you get on the floor.

    Advice to ManagementAdvice

    Hire Joel Osteen as ceo...maybe it'll be nicer around there.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at E*TRADE Financial

    Pros

    Easy to manage work life balance, which is generally difficult in Bay area companies. Freedom to express your view and implement the same.
    Top management keen to work with ground level employees

    Cons

    Management change has caused some anxiety among the employees. But off late that is settling down. I suppose it should change for good.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    FSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Representative in Alpharetta, GA (US)
    Current Employee - Financial Services Representative in Alpharetta, GA (US)

    I have been working at E*TRADE Financial full-time (less than an year)

    Pros

    Paid for Training that Translated Elsewhere

    Cons

    Micro Managed Environment (breaks, lunches, etc)

    Doesn't Recommend
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    E*TRADE - Not awful, not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Lead in Sandy, UT (US)
    Former Employee - Team Lead in Sandy, UT (US)

    I worked at E*TRADE Financial full-time (more than 5 years)

    Pros

    Decent, reasonably professional work environment. OK place to start out and get licensed. The UT office is located in a nice area.

    Cons

    Low operational standards frequently result in customer dissatisfaction, and force representatives to be in a near constant state of apology and appeasement. I would never recommend this employer to a friend.

    Advice to ManagementAdvice

    For the love of all that's holy, invest in some technology. It is not OK for you to still be stuck in the 90's.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 3 people found this helpful  

    Not as cool and innovative as they seem on their commericials

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY (US)
    Former Employee - Anonymous Employee in New York, NY (US)

    I worked at E*TRADE Financial full-time

    Pros

    Decent pay and some perks with E*TRADE products

    Cons

    1. From the moment you start, you get a sense of how petulant and self-involved Sr Management is. Their leadership for the past several years has been a revolving door.
    2. If you expect to be properly trained, told what you responsibilities are, given a bigger picture or purpose for projects, or are looking for your manager to be interested in your growth and development, this is the wrong place for you.
    3. Your ideas/input don't matter, your manager is going to do whatever he/she thinks is best to please his/her superiors
    3. Above all, this is a fear culture. There were plenty of nice people, but they were stressed out all of the time because of their managers' demands and aggressive management style
    4. Work life balance is abysmal. In some groups you are expected to stay outside of normal working hours every day, regardless if you've finished all your work for the day simply for "appearances".

    Advice to ManagementAdvice

    Start creating a different culture from the top down. Employees are not engaged, are not treated well, and need to see a change in the attitude of their leaders.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Low quality work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Consultant in San Francisco, CA (US)
    Former Employee - Financial Consultant in San Francisco, CA (US)

    I worked at E*TRADE Financial full-time (more than an year)

    Pros

    They have clients for you to develop your skills with.

    Cons

    To simplistic of a business model. It is E-Trade. Recall the phrase, "You get what you pay for."

    Advice to ManagementAdvice

    Stop micromanaging your employees, and treat them as adults.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    It's a good company , does not offer a long term home

    Former Employee - Consultant in New York, NY (US)
    Former Employee - Consultant in New York, NY (US)

    I worked at E*TRADE Financial full-time (more than an year)

    Pros

    The people there are great for the most part

    Cons

    Not building a long term home

    Advice to ManagementAdvice

    Give the consultants a risidual on building a book

  9.  

    Anonymous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at E*TRADE Financial full-time (more than 3 years)

    Pros

    The product they sell and service to clients itself is the best in our industry and the people you work with day to day. Pay is above average for now...

    Cons

    Senior Management, very little communication from mgmt & No work life balance. Mgmt doesn't have a clue what they are doing and keep trying to change thing to say they did something, but in the end makes it more difficult to do business at the day to day level for no reason. They are also trying to pay/bonus/comp money as well with adding more work. When I first joined the company it was MUCH better... now not a fun place to work anymore (since 2012)

    Advice to ManagementAdvice

    Value your people more and don't be cheap when it comes to existing clients. Please also ask your employees if a process will improve their work flow BEFORE implementing a complicated process. Think LONG TERM

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    It all depends who you work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Product Manager in Jersey City, NJ (US)
    Former Employee - Senior Product Manager in Jersey City, NJ (US)

    I worked at E*TRADE Financial full-time (more than 3 years)

    Pros

    The pay was decent initially however after working with another manager but total compensation went down due to lack of bonus.

    Make sure to interview them because this went from being the greatest place to work to my worst nightmare in a matter of months.

    Cons

    Lack of management training for the long term Etrade employees. Try to work for some who is newer to Etrade.

    Advice to ManagementAdvice

    I hear you are doing a great job since I left and that makes me happy to hear. Try to pay more attention to middle management training.

  11. 2 people found this helpful  

    It's Dilbert's world brought to life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Jersey City, NJ (US)
    Current Employee - Anonymous Employee in Jersey City, NJ (US)

    I have been working at E*TRADE Financial full-time (more than 3 years)

    Pros

    Upper management is trying to turn the tech side around and have introduced a number of process improvements to help make things more transparent. There is a move to upgrade the technology and its infrastructure. Considering the all new executive suite, it will be some time before the success of this undertaking can be evaluated.

    Cons

    Mediocre salary. High stress levels. Not much room for advancement unless you are more into game playing than actual innovation and accomplishment. Technology dating back to the 90's and unlikely to change very quickly. Working level leadership is more interested in empire building than building the company. At present, the process that has been implemented is all show and no substance.

    Advice to ManagementAdvice

    It would help to translate the advertised company values into something real instead of relying on an obsolete management style based on bullying. Good upper management intentions are usually frustrated by a lack of follow through. The middle-management bureaucracy somehow manages to protect it's domain, and give the appearance of acting without really taking the process improvements to heart.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

E*TRADE Financial Photos

Office Building top three floors are E*Trade
Sandy Call Center

+ Add Photo

Work at E*TRADE Financial? Share Your Experiences

E*TRADE Financial

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.