E*TRADE Financial

  www.etrade.com
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E*TRADE Financial Reviews

Updated Jun 09, 2014
All Employees Current Employees Only

2.9 281 reviews

52% Approve of the CEO

(no image)

Paul T. Idzik

(52 ratings)

41% of employees recommend this company to a friend

Review Highlights

Pros
  • Etrade values work life balance and offers opportunities to advance in your career path(in 16 reviews)

  • The Series 7 and 63 training is free and useful in other jobs(in 13 reviews)


Cons
  • could improve in employee work life balance(in 8 reviews)

  • Call center work can eventually wear on an individual(in 14 reviews)

66 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    It all depends who you work for

    Senior Product Manager (Former Employee) Jersey City, NJ (US)

    ProsThe pay was decent initially however after working with another manager but total compensation went down due to lack of bonus.

    Make sure to interview them because this went from being the greatest place to work to my worst nightmare in a matter of months.

    ConsLack of management training for the long term Etrade employees. Try to work for some who is newer to Etrade.

    Advice to Senior ManagementI hear you are doing a great job since I left and that makes me happy to hear. Try to pay more attention to middle management training.

    • Culture & Values
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    • Career Opportunities
    • Disapproves of CEO

     

    Tough to move up and get noticed

    Anonymous Employee (Current Employee)

    ProsThere are good people to work with

    ConsManagement does not value the workers

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

    1 person found this helpful  

    It's Dilbert's world brought to life.

    Anonymous Employee (Current Employee) Jersey City, NJ (US)

    ProsUpper management is trying to turn the tech side around and have introduced a number of process improvements to help make things more transparent. There is a move to upgrade the technology and its infrastructure. Considering the all new executive suite, it will be some time before the success of this undertaking can be evaluated.

    ConsMediocre salary. High stress levels. Not much room for advancement unless you are more into game playing than actual innovation and accomplishment. Technology dating back to the 90's and unlikely to change very quickly. Working level leadership is more interested in empire building than building the company. At present, the process that has been implemented is all show and no substance.

    Advice to Senior ManagementIt would help to translate the advertised company values into something real instead of relying on an obsolete management style based on bullying. Good upper management intentions are usually frustrated by a lack of follow through. The middle-management bureaucracy somehow manages to protect it's domain, and give the appearance of acting without really taking the process improvements to heart.

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    A nice place to start in financial services, dont plan on a long career. Employee retention is poor

    Financial Services Representative (Former Employee) Sandy, UT (US)

    ProsEtrade is a good company if you can climb out of the front line trading and customer service level and get into stock plans, corporate services, etc.. Benefits are excellent. Raises are performance based and generally fairly small percentage increases. the best way to earn more is to take advantage of overtime hours when offered.

    ConsEmployees are micro managed for call handle times. Customer service can often be sacrificed for efficiency. Financial advisors are not really advisors and are not trained to be such. The company just wants to get as many assets under management as they can and charge management fees for not managing the accounts.

    No, I would not recommend this company to a friend

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    2 people found this helpful  

    Terrible

    Financial Service Representative (Current Employee) Sandy, UT (US)

    ProsOkay benefits and good hourly pay for what you were doing.
    Get to look at the stock market all day and see a lot of fox news, if that's your sort of thing.

    ConsCondescending middle management, little autonomy, Absolutely no one on my floor woke up and wanted to go to work in the morning.

    Advice to Senior ManagementGive an accurate description of position in the interview and maybe you won't have a 50% turnover every 6 months

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • No Opinion of CEO

     

    FSR

    Anonymous Employee (Former Employee)

    ProsGreat for someone out of college or looking to get there entry level license without out of pocket cost

    ConsLow pay for the constant barrage of calls and high responsibilities and no room for error. constantly pushes advancement from within but makes you feel bad if you dont want to move in there time frame or at your own pace. and they act like your getting some huge raise with the promotion. Managers do squat with the majority of work falling on shoulders of the leads.

    Advice to Senior Managementread the reviews of past employees

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Forever a start-up financial company

    Financial Consultant (Former Employee) San Francisco, CA (US)

    ProsGood place to get your securities license

    ConsC-level management constantly changing (3 new CEOs for the past 5 years). Leads are given to favor reps/fc. Poor training, compensation, protocols and customer service.

    Advice to Senior ManagementThey need to get their act together.

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    • No Opinion of CEO

     

    high turnover, they treat you like a commodity, not a team member

    Financial Consultant (Former Employee) Sandy, UT (US)

    Prosgood pay potential, quarterly bonuses

    Conshigh turnover and they can let you go without a warning or doing anything unethical and still meet business results

    Advice to Senior Managementhave an action plan to help improve employees rather than without any warning/coaching let the employee go

    No, I would not recommend this company to a friend

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    • Career Opportunities
    • Disapproves of CEO

     

    Financial Consultant

    Financial Consultant (Current Employee) Alpharetta, GA (US)

    ProsPositive team environment and colleagues are great!

    ConsVolatile work environment (job and compensation policy changes are slow) environment is a bit stressful (with call volume), and not necessarily family friendly work environment.

    Advice to Senior ManagementE*TRADE Management is in survival mode, its important for them to appreciate the impact that production brings to the bottom line and encourage this growth. Something the last regime and this regime struggle with in its vision or game plan moving forward.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Not an Encouraging Place to Work

    (Former Employee)

    ProsFlexibility concerning Telecommuting, the Location was ideal, and the Work/Life Balance was pleasant.

    ConsCompensation Package (low pay compared to competition and/or industry standards) Management (as they were horrible to work with, complete condescending people), In addition they micro-managed and the funny part is that the employees knew more than what they knew. High-Turnover, and outsourcing.

    Advice to Senior ManagementWhen depleting the work force in order to save a buck. Try trimming off the people fielded in the managerial positions because in my opinion and based on experience, the lower level employees actually get the work done, while management takes the credit. I guess that's the culture of working in a corporate environment.

    No, I would not recommend this company to a friend

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