Echo Global Logistics
3.1 of 5 103 reviews
www.echo.com Chicago, IL 1000 to 5000 Employees

Echo Global Logistics Reviews

Updated Dec 22, 2013
All Employees Current Employees Only

3.1 103 reviews

                             

78% Approve of the CEO

Echo Global Logistics CEO and Director Doug Waggoner

Doug Waggoner

(72 ratings)

52% of employees recommend this company to a friend
14 Employee Reviews Back to all reviews
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Where Careers Go to Die

Senior Account Executive (Former Employee)
Chicago, IL (US)

I worked at Echo Global Logistics full-time for more than 5 years

ProsYou will generally work 8AM-5PM, but longer hours will come depending on the amount of clients you have and what time zone they are in. Echo requires their employees (namely sales employees) to wear many hats so, while it may be annoying to manage all your shipments from entering in the database to invoice payment, all of your clients' payment collections, and deal with inevitable freight claims, it is useful experience that will increase your business savvy if you continue to work in logistics.

ConsEcho has a 'churn and burn' type of atmosphere, in that sales reps and account executives will work like crazy to see little or nothing in return, aside from their base salary check. You are not valued until you produce, but most employees get too worn out before they can do so.

There is virtually zero respect between employees and the lack of professionalism is imminent. No one holds themselves accountable for getting their job done and there are blurred lines with policies and procedures. Additionally, the culture of the company is similar to that of a high school clique. Regardless of your work ethic, education, work accomplishments, etc., it is impossible to move up from an entry-level position in the company unless you are in the in-crowd. It is no wonder that a good portion of management is actually pretty incompetent.

The pay at Echo is severely low. The base salary is generally in the 25-50% compared to average industry rates and because your compensation plan can change at any time. It is not uncommon to see your pay drop from year to year.

Advice to Senior ManagementThe screen when you walk into the office says "Echo Values Its Employees." This is a colossal lie and is evidenced by the amount of untapped potential at the company. HR, managers, etc. should be working with employees within the first three months to determine their strengths, weaknesses, and goals, and help them to realize their potential. 360 feedback would be beneficial because a large portion of management is pretty awful and incompetent.

No, I would not recommend this company to a friend

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Terrible

Carrier Sales Representative (Current Employee)
Scottsdale, AZ (US)

I have been working at Echo Global Logistics full-time for more than a year

Prosabsolutely zero, there are no cons to this job. It is like high school except they pay you the bare minimum to get people in the door

ConsI dont even know where to start, there are so many that I could never even begin to start to put them on here

Advice to Senior Managementjust quit

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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National Account Manager

National Account Manager (Former Employee)
Scottsdale, AZ (US)

I worked at Echo Global Logistics full-time for more than a year

ProsLearn about the logistics industry, get a handed a beer on Friday. (Their way of bribing you not to quit.)

ConsThey pay you on a "draw", which means you are not valued, very high turnover. Commission structure is a joke.

Advice to Senior ManagementChange the commission structure to something remotely obtainable. All we're told is how much money the company is worth because of our hard work yet at the end of the day we have nothing to show for it. The company owns zero assets...Except it's bottom level employees.

No, I would not recommend this company to a friend

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Company with no employee morale

Middle Management (Current Employee)
Chicago, IL (US)

I have been working at Echo Global Logistics full-time for more than 5 years

ProsThe company offers some flexibility in hours and work-life balance. Participates in charity events. Provides social events for employees during major holidays and the summer.

ConsLeadership treats employees with no dignity. Company-wide quarterly meetings to address rapid company growth and impressive revenue, but cuts employee's pay and gives little to no raises year over year. Employees are treated as robots expected to do more with less with less pay.

Advice to Senior ManagementTreat the employees that make your revenue as valueable people. People who have families and dignity. The politics in the workplace are the worse I've ever seen. If you are not in the "clique" of executives, management and middle management white employees, you do not excel in this company. Its internal promotions are based on if you know someone in upper managment and nothing to do with hard work, dedication and knowledge. There is an "us" against "them" mentality displayed each day.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Terrible work life balance

Carrier Sales Representative (Current Employee)
Chicago, IL (US)

I have been working at Echo Global Logistics full-time for more than a year

ProsThey pay you. Beer on Fridays to distract you from the fact you are finishing off a 55-60 hour week talking to truck drivers.

ConsBad pay, bad hours, and very little chance to advance. There is a social circle similar to high school in the Chicago office. Those who kiss up to their managers or are part of the "cool" crowd advance. The only problem is that being part of that crowd is actually kind of pathetic. Carrier sales is like working in a call center. Everyone sits in front of their computer screens all day with their head sets on, and your calls are counted. Very little human interaction leads to a toxic atmosphere, especially after the company laid off a large percentage of its employees, most of them new hires.

Advice to Senior ManagementDon't go on a hiring spree just to lay off a bunch of kids after a few months. Especially when your advertising both externally and internally about how much "growth" the company is experiencing. Stock price is the only thing that matters to this company, typical of a Lefkosky start up. Take a look at another one of his companies, Groupon if you want to see what the future holds for this company.

No, I would not recommend this company to a friend

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24/7 job

Anonymous Employee (Current Employee)
Scottsdale, AZ (US)

I have been working at Echo Global Logistics full-time for more than a year

ProsThey hire you with no experience. They have decent events.

ConsHorrible compensation. 24/7 job. Even worse management. Things change at the drop of the hat, and you are expected to deal or upper management threatens your job. Something happens that is out of your control. Upper management threatens to write you up.

Trust me its not worth it.. Especially since other logistics companies are actively recruiting.

Advice to Senior ManagementStop changing things, and actually pay people for their hard work

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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awful

Anonymous Employee (Current Employee)

I have been working at Echo Global Logistics

Prosit will pay your bills

Cons12 hour days with no extra pay. very hard to get commision, management pretends to listen but they don't care

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So much unrealized potential

Carrier Sales Representative (Current Employee)
Chicago, IL (US)

I have been working at Echo Global Logistics full-time for more than a year

ProsCasual dress code. Fun company events (softball and flag football leagues, summer parties, etc). Young company and built in friends. Decent benefits package. Company is rapidly growing. Awards trip to Vegas every year for top performers. Accessible location with ample free parking very close by.

ConsNo career potential. Commission structure changes frequently (for the worse). Your boss will probably have no idea what they are doing. You are just a number and completely disposable. Long hours (until the work is done, which can sometimes mean 8pm or 9pm).

Advice to Senior ManagementExplain the why behind changes and don't just do thing with no explanation. Realize that the majority of your department is looking elsewhere because you aren't listening to the feedback that employees are telling you, both directly and indirectly, everyday.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Worst job on the planet

Carrier Sales (Current Employee)
Scottsdale, AZ (US)

I have been working at Echo Global Logistics full-time for less than a year

ProsWell there are no pros. First of all working in freight, or transportation is one step above being a car salesmen. The only people dumber than the management at Echo, are the dirty truck drivers, and shady immigrant "owners" of small trucking companies. The have no concept of leadership, especially in the Arizona Office. They bought out Advantage transportation, and those are the worst people on the planet.

ConsMid level management is clueless. They think they are so much better than the employees. Especially in the "carrier sales" department. These managers were the kiss ass type, and barely booked loads. I worked there 11 months, did not have 1 review, or goal setting session. The AZ office is run by all Advantage transportation employees, and they are clueless how to run a business. I have been in the indusrty for years, the AZ office has maybey one more year before they close it.

Advice to Senior ManagementYelling at people is not managment. In the AZ office they just yell, literally all day. The employees work in fear daily, not to take lunch, and working 7am to 530-600 pm is "manditorty" with no overtime pay. The business they are practicing is illigal. The AZ managers spend all day hiding info from the Chicago office, so they dont get yelled at. They are miserable people in a miserable job. DONT EVER WORK THERE.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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No Respect

Inside Sales (Current Employee)
Chicago, IL (US)

I have been working at Echo Global Logistics

ProsVery young energetic environment
Good Location

ConsNo respect for work done
Micro-Management by all managers
Horrible compensation

Advice to Senior ManagementRespect those who run the daily operations of your company

No, I would not recommend this company to a friend

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Echo Global Logistics – Why Work for Us?

Take a look at the future of logistics... take a look at Echo. Driven, energetic and motivated – the Echo team is made of like minded individuals with one common thread, an opportunity to jumpstart a career at a… Full Overview

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