Echo Global Logistics Reviews

Updated 24 September 2014
Updated 24 September 2014
136 Reviews
3.3
136 Reviews
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Echo Global Logistics CEO and Director Doug Waggoner
Doug Waggoner
97 Ratings

Review Highlights

Pros
  • Echo Dallas has a great work environment for someone who wants to work hard and play hard (in 20 reviews)

  • kickball team on thursdays, softball team on tuesdays, beer fridays and happy hours regularly (in 16 reviews)


Cons
  • Terrible commission structure, low salary (in 12 reviews)

  • Base Salary sucks and it takes a while to build business (in 5 reviews)

More Highlights

19 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Favoritism and Very Bad Management Style, Don't Care about employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Echo Global Logistics

    Pros

    Located Downtown. But no close to a lot of things. A little too west.

    Cons

    Bad Management Style, A lot of Amateur Managers. Company don't really care about it's employees only when you belong to the club, then you are ok. This place sucks.

    Advice to ManagementAdvice

    Get new Managers, most of the are fully incompetent.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 7 people found this helpful  

    Inside Sales (Carrier Sales Rep)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Carrier Sales Representative in Chicago, IL (US)
    Former Employee - Carrier Sales Representative in Chicago, IL (US)

    I worked at Echo Global Logistics full-time (more than an year)

    Pros

    Great for right out of College, or if you are absolutely desperate. Base is $35k across the board, which comes out to minimum wage after the hours they force you to work. There are a few bright stars among the regional leaders. Young and funish for a minute, until you have to pay rent.

    Cons

    The company seems to value production, above all else. You will be forced to work 12+ hrs every day, plus a Saturday shift, which you won't be compensated for. They'll tell you that it's an "opportunity" to sell more. But we all know it's just to squeeze you. Soon that $35k is minimum wage and it takes most 8-12 months to "break through" to actual commission earnings. You will see a few examples of people that have broken through on the teams, but they typically make $50k for 12+hr days.

    If you'd like to advance, there's a long line, expect 3+ years before you get promoted. If you ask to transfer to another department, HR will remind you that is the job you signed up for etc. Lots of bullying and shoddy people in the company that make trust an issue at all levels.

    It's tough when people steal your sales, but when it happens multiple times weekly and the managers defend the people doing the stealing, it's a concern. If you confront the person, they cry foul to the manager which will only earn you a bad mark. Whiny, complainy, young, and entitled. It's scary.

    Advice to ManagementAdvice

    People in charge of training have no leadership qualities, but are really great at being boss'. Hopefully things change, the long hours and conditions are pretty terrible and the constant mistrust among the peons that make the money happen towards "leadership" is unsettling. There was a kind of mass exodus when I left. Lots of grumblings of poor management being the issue. Worth looking into to avoid lawsuits and bad reviews such as this one. Good Luck.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Growing and Grew out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Echo Global Logistics full-time

    Pros

    Non Public Company - and was fun place to work. Company used to provide small bonus. It used to be a really good environment.

    Cons

    Went Public. No longer a good balance. No good work life balance.

    Advice to ManagementAdvice

    Value peopls

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    I learned what I didn't want to do with my life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA (US)
    Former Employee - Anonymous Employee in Atlanta, GA (US)

    I worked at Echo Global Logistics full-time (more than 3 years)

    Pros

    The best reason to work here is you are able to quickly bond with co-workers over how miserable you both are.
    Great for learning the art of the cold call

    Cons

    besides the general lack of care they seem to have for their employees, it was just a depressing place to work

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Doesn't care about employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Echo Global Logistics

    Pros

    Loacation is great. Downtown but that's it.

    Cons

    Management was terrible. No one knows what they're doing as far as managers go.

    Doesn't Recommend
    No opinion of CEO
  7. 1 person found this helpful  

    Little career potential

    Former Employee - Anonymous Employee in Chicago, IL (US)
    Former Employee - Anonymous Employee in Chicago, IL (US)

    I worked at Echo Global Logistics full-time

    Pros

    Young fun environment (softball, flag football, and bowling leagues). Casual dress code. Friendly coworkers and management.

    Cons

    Long hours, changing commission structures, and little opportunity for career growth.

    Doesn't Recommend
  8. 1 person found this helpful  

    Where Careers Go to Die

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Executive in Chicago, IL (US)
    Former Employee - Senior Account Executive in Chicago, IL (US)

    I worked at Echo Global Logistics full-time (more than 5 years)

    Pros

    You will generally work 8AM-5PM, but longer hours will come depending on the amount of clients you have and what time zone they are in. Echo requires their employees (namely sales employees) to wear many hats so, while it may be annoying to manage all your shipments from entering in the database to invoice payment, all of your clients' payment collections, and deal with inevitable freight claims, it is useful experience that will increase your business savvy if you continue to work in logistics.

    Cons

    Echo has a 'churn and burn' type of atmosphere, in that sales reps and account executives will work like crazy to see little or nothing in return, aside from their base salary check. You are not valued until you produce, but most employees get too worn out before they can do so.

    There is virtually zero respect between employees and the lack of professionalism is imminent. No one holds themselves accountable for getting their job done and there are blurred lines with policies and procedures. Additionally, the culture of the company is similar to that of a high school clique. Regardless of your work ethic, education, work accomplishments, etc., it is impossible to move up from an entry-level position in the company unless you are in the in-crowd. It is no wonder that a good portion of management is actually pretty incompetent.

    The pay at Echo is severely low. The base salary is generally in the 25-50% compared to average industry rates and because your compensation plan can change at any time. It is not uncommon to see your pay drop from year to year.

    Advice to ManagementAdvice

    The screen when you walk into the office says "Echo Values Its Employees." This is a colossal lie and is evidenced by the amount of untapped potential at the company. HR, managers, etc. should be working with employees within the first three months to determine their strengths, weaknesses, and goals, and help them to realize their potential. 360 feedback would be beneficial because a large portion of management is pretty awful and incompetent.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Carrier Sales Representative in Scottsdale, AZ (US)
    Current Employee - Carrier Sales Representative in Scottsdale, AZ (US)

    I have been working at Echo Global Logistics full-time (more than an year)

    Pros

    absolutely zero, there are no cons to this job. It is like high school except they pay you the bare minimum to get people in the door

    Cons

    I dont even know where to start, there are so many that I could never even begin to start to put them on here

    Advice to ManagementAdvice

    just quit

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    National Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - National Account Manager in Scottsdale, AZ (US)
    Former Employee - National Account Manager in Scottsdale, AZ (US)

    I worked at Echo Global Logistics full-time (more than an year)

    Pros

    Learn about the logistics industry, get a handed a beer on Friday. (Their way of bribing you not to quit.)

    Cons

    They pay you on a "draw", which means you are not valued, very high turnover. Commission structure is a joke.

    Advice to ManagementAdvice

    Change the commission structure to something remotely obtainable. All we're told is how much money the company is worth because of our hard work yet at the end of the day we have nothing to show for it. The company owns zero assets...Except it's bottom level employees.

    Doesn't Recommend
    Disapproves of CEO
  11.  

    Company with no employee morale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Middle Management in Chicago, IL (US)
    Current Employee - Middle Management in Chicago, IL (US)

    I have been working at Echo Global Logistics full-time (more than 5 years)

    Pros

    The company offers some flexibility in hours and work-life balance. Participates in charity events. Provides social events for employees during major holidays and the summer.

    Cons

    Leadership treats employees with no dignity. Company-wide quarterly meetings to address rapid company growth and impressive revenue, but cuts employee's pay and gives little to no raises year over year. Employees are treated as robots expected to do more with less with less pay.

    Advice to ManagementAdvice

    Treat the employees that make your revenue as valueable people. People who have families and dignity. The politics in the workplace are the worse I've ever seen. If you are not in the "clique" of executives, management and middle management white employees, you do not excel in this company. Its internal promotions are based on if you know someone in upper managment and nothing to do with hard work, dedication and knowledge. There is an "us" against "them" mentality displayed each day.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

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