Echo Global Logistics

  www.echo.com
  www.echo.com

Echo Global Logistics Reviews

Updated 5 November 2014
Updated 5 November 2014
142 Reviews
3.2
142 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Echo Global Logistics CEO and Director Doug Waggoner
Doug Waggoner
100 Ratings

Review Highlights

Pros
  • Echo Dallas has a great work environment for someone who wants to work hard and play hard (in 20 reviews)

  • kickball team on thursdays, softball team on tuesdays, beer fridays and happy hours regularly (in 17 reviews)


Cons
  • Sweeping changes in benefits and commission structure were made without warning (in 13 reviews)

  • I wasn't 100% prepared when I hit the floor after training (in 4 reviews)

More Highlights

32 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    COMPLETELY OVERSTAFFED POSITION

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Echo Global Logistics

    Pros

    Made some good friends there.

    Cons

    The Carrier sales side is completely overstaffed and really lacks organization.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    What seemed like a great opportunity wasn't what I thought it would be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative in Atlanta, GA (US)
    Current Employee - Inside Sales Representative in Atlanta, GA (US)

    I have been working at Echo Global Logistics full-time (more than an year)

    Pros

    Young, laid back environment. Relaxed dress code, beer Fridays, company outings.

    Cons

    Training is long, however I still felt unprepared when I hit the sales floor. Mindless job, calls calls and more calls. The commission structure is highly unattainable, never once in my time at Echo did I break through. Management has somewhat unrealistic goals for reps. Reps are selling Echo's third party logistics services in a highly saturated market. Echo's pricing is not nearly competitive enough in a market where pricing is everything to customers. Echo is nationally traded as a technology company, yet reps find themselves on the phone with IT just about everyday to get issues resolved. You will find yourself working 9+ hour workdays and managers will guilt you into staying late. If you choose to leave at 5 you will find yourself feeling being pressured into staying late in the future or working on your weekends.

    Advice to ManagementAdvice

    Severe favoritism ought to be avoided. Some reps are handed golden accounts and opportunities that they didn't deserve that turn into huge money making deals.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Churn and burn factory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL (US)
    Current Employee - Anonymous Employee in Chicago, IL (US)

    I have been working at Echo Global Logistics full-time (more than 3 years)

    Pros

    Echo has a very young atmosphere. It is also very casual as far as dress which I prefer. It is nice not having to dress up every day like I work in a bank or something.

    Cons

    Echo is basically a churn and burn factory. 70% of the people they employ are straight out of college seeking to move to Chicago from various places in the Midwest. Mostly Michigan, Ohio and Wisconsin. These kids know to apply at Echo because it's fast and easy to get a job. Echo never gives raises and has horrible retirement benefits so it's in no one's interest to stay long term.

    Advice to ManagementAdvice

    Pay people what they are worth. Have your salaries more in line with the other 3PLs (i.e. CH, Coyote, etc) and maybe you wouldn't have the turn over that you do.

    If you want to see people have careers and not just jobs you need to up your retirement contributions. .5% is a joke.

    Also your insurance plans are too expensive. I can't imagine having to cover a family under it. It would literally be my whole paycheck.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 2 people found this helpful  

    Dissatisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Sales Executive in Chicago, IL (US)
    Current Employee - Client Sales Executive in Chicago, IL (US)

    I have been working at Echo Global Logistics full-time (more than an year)

    Pros

    Fun Work environment
    Central location
    Young office atmosphere

    Cons

    terrible commission structure, favoritism, unprofessionalism, competitive price driven market, difficult customer base to work with.

    Advice to ManagementAdvice

    Management needs to set a better base with the expectations they have on employees. This is a stressful job in an unreliable industry. We are expected to close accounts, manage accounts, track our shipments, do all of our accounting and service our customers like they are our only ones all while making 35,000 a yr. The work environment is fun but the blatant favoritism of certain reps whom have not worked hard enough to earn the accounts that have been handed to them without anything to do with the sell-close process is so flagrant; all of your employees know who deserves to be rewarded for their hard work and who are given accounts they did not earn nor deserve

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Favoritism is prevalent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Chicago, IL (US)
    Current Employee - Senior Software Engineer in Chicago, IL (US)

    I have been working at Echo Global Logistics full-time (more than an year)

    Pros

    Casual
    Some co-workers are decent
    Good benefits
    Remodeled office space

    Cons

    River North Location is not great.

    A lot of egos.

    Work pace is so fast it's hard to focus on quality. Some managers are all about # of releases and don't care about real added value or quality.

    A lot of favoritism. Recognition is a problem if you are not part of the club. Some peoole get praised for doing way less than others.

    Managers are mostly young and inexperienced andvthat leads to the cons above.

    Advice to ManagementAdvice

    Pay attention to hiring competent experienced managers. It's about technical abilities only. Leadership is about managing motivating, mentoring and nurturing employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    moving too fast to do things right

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Chicago, IL (US)
    Current Employee - Senior Software Engineer in Chicago, IL (US)

    I have been working at Echo Global Logistics full-time (more than an year)

    Pros

    Laid back work environment
    Casual
    Fun people to work with
    Decent benefits
    Great gym in building

    Cons

    poorly organized
    can't fix obvious problems
    "good enough" ethic is firmly entrenched
    hidebound
    completely unsustainable pacing of work.
    Everything is urgent and important.

    Advice to ManagementAdvice

    Take technology more seriously. You can't do your business without it.

    Slow down and do things right instead of rushing through them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Not Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Sales Representative in Chicago, IL (US)
    Current Employee - Client Sales Representative in Chicago, IL (US)

    I have been working at Echo Global Logistics full-time

    Pros

    Great people, office culture is very outgoing and fun. Beer on fridays, you are basically left alone after training to do what you need to do

    Cons

    TERRIBLE tier one managers. No patience, don't answer questions, don't care about you and are downright unprofessional and inappropriate. There is so much office gossip and little support when you first start out.

    You are cold calling/emailing all day every day until you are able to convince someone to pay their ridiculous rates (good luck) or have accounts handed down to you. It gets old very quick and you have to find all of your leads outside of office hours (basically you're forced to work overtime if you want to be remotely successful). I was constantly stressed and hated my job within the first month. You really have to take a lot of crap for months so you can do well. Salary is too low for what they ask of you

    Advice to ManagementAdvice

    get new managers who can actually handle the responsibilities

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Good place to launch a career but not to stay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at Echo Global Logistics full-time (more than an year)

    Pros

    Stable industry and company
    Complete benefit and retirement package
    Casual work environment

    Cons

    Lack of upward mobility
    Little motivation to excel
    All day long on the phone and emailing
    Gets old fast
    Limited opportunities for relocation
    HQ and regional offices very different cultures

    Advice to ManagementAdvice

    Work-life balance and wages need to improve.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Bad pay and no opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Sales Representative in Atlanta, GA (US)
    Current Employee - Client Sales Representative in Atlanta, GA (US)

    I have been working at Echo Global Logistics full-time (more than an year)

    Pros

    Young/ fun culture. Relaxed work environment.

    Cons

    Compensation is terrible compared to other sales jobs. There isn't much internal opportunity here. Good stepping tone to leave and get a better job which most people end up doing. Huge turnover here.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Below Average Career Opportunity

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Echo Global Logistics

    Pros

    Young and fun work environment.

    Cons

    Poor pay, management doesn't stick to their word.

    Advice to ManagementAdvice

    Have more consistency

Echo Global Logistics Photos

Work at Echo Global Logistics? Share Your Experiences

Echo Global Logistics

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.