Education Management Corporation

  www.edmc.edu
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Education Management Corporation Reviews

Updated 29 August 2014
Updated 29 August 2014
291 Reviews

2.4
291 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Edward H. West
60 Ratings

Review Highlights

Pros
  • Great people to work with and there are opportunities to move up here and there (in 13 reviews)

  • They compensate you fairly and have good benefits for employees, 401K match, insurance, wellness programs (in 13 reviews)


Cons
  • The work life balance for this company is not ideal for people with a family (in 14 reviews)

  • There is no job security there and you would be stupid to take a job there at this point in time (in 13 reviews)

More Highlights

86 Employee Reviews Back to all reviews

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  1.  

    Telemarketing

    Former Employee - Admissions Representative  in  Pittsburgh, PA (US)
    Former Employee - Admissions Representative in Pittsburgh, PA (US)

    I worked at Education Management Corporation full-time

    Pros

    Bonded with many of my co-workers.

    Cons

    Felt like I was selling insurance half the time.

  2.  

    I would not recommend this work environment to my Worst Enemy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Admissions Representative  in  Phoenix, AZ (US)
    Current Employee - Admissions Representative in Phoenix, AZ (US)

    I have been working at Education Management Corporation full-time for more than 3 years

    Pros

    This company Used to have great benefits then started reducing them with higher cost out of the employee pocket with less coverage overall.

    Cons

    Team Managers play favorites and do more playing and horsing around than work. Look out!! Company consistently cutting back costs on everything,,, Stay away High Stress

    Advice to ManagementAdvice

    More extensive and clarification of training on changes and time to adjust before penalizing the employee.. Team managers need to be more professional and stop acting like children. They should be an example and be more willing to assist . Be flexible if lifestyle changes for the employee if needs changed to different shifts and hours to work.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    A difficult place to work and be happy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Education Management Corporation full-time

    Pros

    Challenging environment lends itself to employees that are constantly learning and evolving; 401K match; ok time off benefits.

    Cons

    Incredibly unhappy workforce; no raises; thankless work environment;

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Not a great working environment or experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Director of Admissions  in  Pittsburgh, PA (US)
    Former Employee - Assistant Director of Admissions in Pittsburgh, PA (US)

    I worked at Education Management Corporation full-time for more than a year

    Pros

    There were some people that were lovely to work with. Compensation could be very good, depending on your performance. Decent benefits as well, including health, vacation, etc. They did make an effort to train you prior to working in a fairly extensive training program.

    Cons

    No vision at all by leadership, which changed constantly. Not really the most professional environment I've been exposed to either; it was basically like being in college (most employees were right out of college and fraternized a lot).

    Advice to ManagementAdvice

    A work environment like this needs supportive, consistent leadership. I would consider working on that.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Good experience just the company is doing awful right now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Representative  in  Pittsburgh, PA (US)
    Former Employee - Admissions Representative in Pittsburgh, PA (US)

    I worked at Education Management Corporation full-time for more than a year

    Pros

    Decent pay, use to be better before they got rid of the matrix that gave you commission, fun people to work with, solid benefits like 6% company match and health insurance.

    Cons

    Mandatory overtime if you are stuck on the phone with a student, 300 dial days, mass layoffs. There is no job security there and you would be stupid to take a job there at this point in time. The school just sold its Art Institute of Pittsburgh building for extra money and is leasing it out, not to mention its stock price has dropped a ton because of the recent government regulations. Also lots of lying to students to get them to enroll. I remember my manager once talking to a student and told him he understands the students situation because he himself has 2 kids, even though he had none. When I confronted him on it he called it "relating to the student."

    Advice to ManagementAdvice

    Get better people to run your company at the higher up level

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Going downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee  in  Ventura, CA (US)
    Former Employee - Anonymous Employee in Ventura, CA (US)

    I worked at Education Management Corporation full-time for more than a year

    Pros

    All operations under one roof, good materials, competent workshop instructors

    Cons

    Outdated inefficient IT department, lack of Senior Management and HR, inability to change and adapt to new technologies

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    A Student of AI

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Student Tutor  in  Costa Mesa, CA (US)
    Former Employee - Student Tutor in Costa Mesa, CA (US)

    I worked at Education Management Corporation part-time for more than a year

    Pros

    Education was mediocre. Only stayed because of some esteemed teachers and how interested they PERSONALLY were with their students. If it wasn't for them-- there is no reason I would have stayed.

    Cons

    I was a tutor at this place. Work was alright but I think the reflection upon my own financial state is of more importance here.

    Education Management Corporation is exactly as others have said: completely unethical.

    Advice to ManagementAdvice

    Definitely add a portfolio requirement and accept only students who have a CHANCE of doing something with the education they receive at the Art Institutes.

    Doesn't Recommend
    Disapproves of CEO
  9.  

    EDMC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Pittsburgh, PA (US)
    Former Employee - Anonymous Employee in Pittsburgh, PA (US)

    I worked at Education Management Corporation full-time for more than 10 years

    Pros

    Potential to return to the values the company was founded on.

    Cons

    Executive Management has not taken the time to personally know the greatest assets EDMC is divesting itself of; the many employees who have worked so hard to keep the company afloat.

    When Rif's happen, HR and management say it's just business, not personal. Perhaps this is the larger problem EDMC needs to address, it should be as personal to management as it is to that employee that their decision has just affected.

    Advice to ManagementAdvice

    Step out of your office, get to know the people who are working to ensure the company's success - your lack of visibility contributes negatively to the gossip and environment. Try hiring Executive Management that actually have an Education background.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    A perfect combination of fear and futility.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Representative  in  Pittsburgh, PA (US)
    Former Employee - Admissions Representative in Pittsburgh, PA (US)

    I worked at Education Management Corporation full-time for more than 5 years

    Pros

    A great service for students by providing a flexible and convenient opportunity to pursue their degree. The online classroom is very user-friendly and can be effectively operated by even a novice computer user.

    The benefits provided to employees were very good.

    Cons

    The focus is said to be on the students. The focus is instead on the number of students. Admissions staff is encouraged to harass new applicants with outreach attempts to obtain students. If a potential student says "No" that is just for that individual moment in time as they will be called for the rest of their lives trying to find that exact moment in time when, for some magical reason, they will say "Yes" and want to enroll.

    Advice to ManagementAdvice

    I doubt they can read this. Senior Management was promoted through the ranks from their previous results as staff when the operations first started, not for their ability to lead, create change, vision, and or strategy.

    Leads need to be targeted to actual potential students. Degree programs need to be focused to students that can actually use the degree programs instead of magically twisting the coursework to somehow find a small way that it can be used for the students. Case in point: we have students that click on banner ads to become an EMT online. Really? Really! This is not possibly. Also, one does not need a degree to become an EMT, they need to be certified by the state. EDMC will badger this person for the rest of their life trying to cram this student into a degree program that will not get them to be what their stated intentions were.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Not a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - National Admissions Representative  in  Pittsburgh, PA (US)
    Current Employee - National Admissions Representative in Pittsburgh, PA (US)

    I have been working at Education Management Corporation full-time for more than a year

    Pros

    EDMC does pay well and offers a fair benefits package in most cases.

    Cons

    The industry is facing enormous issues, coming under scrutiny from the federal government. EDMC's priorities are profits, not students which can be a difficult moral dilemma for employees. In most cases, there is not room for growth or personal contribution to the company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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