Education Management Reviews

I have been working at Education Management full-time for more than a year

Pros – After two years, I haven't been laid off, but that could be good or bad. It's a great place to work, if you don't want to think or work for people who do.

Cons – No cost of living raise since 2011, Corporate leadership has no clue what they're doing, No accountability for leadership, No interest in innovation or change, Systemic politics that stifle any creative thought whatsoever, No inter (or even intra sometimes) departmental communication.

Advice to Senior Management – Stop admitting every person with a pulse that can get federal student aid and raise the educational standards of the Ed Systems! What good is a degree if you're afraid the interviewer will know the school you got it from?

Stop wasting literally hundreds of thousands of dollars a year in tech support so that agents can reset passwords for students, staff, and faculty. The leadership of this department describes all these necessary calls as "job security".

No, I would not recommend this company to a friend

I worked at Education Management full-time for more than a year

Pros – Had decent benefits, 401k match. culture was young, great way to make friends, students who genuinely wanted to attend classes were driven and motivated to complete degree.

Cons – No managers taught properly how to manage or hold others accountable
Upper management not held accountable for anything
Used fear-based tactics and micromanaging to drive short term results which hurts business in long run, creates a terrible opinion of online for-profit education in the media and business sector.
Managers blatatly tell staff level that students = money, enroll and start students to meet company goals with absolutely no regard for students and debt.
Employee handbook totes morals and ethics yet drugs are sold at work, upper management fraternizes with corporate HR, and leaders are sheep that do what VP of company says.

Advice to Senior Management – Stop micromanaging
Build up employees rather than tear them down
Enforce code of conduct
Train newly-hired managers
Come up with a uniform business model and stick to it
New "initiatives" every quarter fail repeatedly because there is absolutely no follow through.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I worked at Education Management as a contractor

Pros – I was hired for a contract position after a brief interview and offered a decent hourly rate. Position was vaguely described but sounded good. Hiring process took about 2 weeks but seemed ok. Start date was delayed so they can get all the logins, etc. setup. This was a "professional" position, not call center or admin.

Cons – On first day, I was greeted by a peer who had a completely different idea about the scope of my work, and since the manager was located elsewhere I was to report to co-workers. Nothing was set up as far as log-ins, phone, there was endless red tape in trying to get this done. I was told the phone setup would take 5 business days. Co-workers micro-managed and began "training" me as if I just fell off the turnip truck and assigned me to do their grunt work. By the second day, they were openly hostile and did not answer any work-related questions or provide information I needed to do my work. I actually overheard them conspiring when they didn't know I was nearby. After the third day, I did not come back, and emailed the manager to let him know and give him my hours for the 3 days. The paycheck took 10 days, and they deducted 2 hours! really. well good luck ya'll.

Advice to Senior Management – Make sure you long-term employees are providing accurate information and not just yessing you on the phone, it seemed the manager had no idea of what the situation in the office was. Its convenient to assume everything is fine, but clearly it is not if you have an experienced contractor walking out after three days. Don't you wonder why? And deducting pay is illegal last time I checked.

No, I would not recommend this company to a friend

I have been working at Education Management full-time for more than 10 years

Pros – Benefits are great, but that's it.
Students are amazing and talented!

Cons – No management support.
No incentives.
Do not care about students!!
Micromanagers abound.
Too many admissions staff.
Treat admissions staff poorly, while maintaining upper management for high dollars.
Re-hiring male staff that has been previously dismissed for improper conduct

Advice to Senior Management – Stop opening new schools! The ones you have are suffering!

– I'm optimistic about the outlook for this company

I worked at Education Management full-time for more than 7 years

Pros – Some nice co-workers, that all quit about the same time I did. Those employees that tried to actually help the students were told not to be of any assistance.

Cons – They are corrupt, unethical, immoral, no concern for students' welfare. Their main concern was always the stock price. Upper management was give shares of stock during the IPO at $18 per share value, which has now fallen to $3.

Advice to Senior Management – How do you look in the mirror each day? Oh yea, it's your paychecks. Too bad you can't say the same for your stock price.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I worked at Education Management full-time for less than a year

Pros – Great pay, great benefit with free degree for employees. If you're someone who is good at sales at any cost this may be a good fit for you.

Cons – High pressure sales environment with strict metrics that forces expensive colleges upon people better suited for community college or other more budget friendly options.

Advice to Senior Management – Back of the high pressure sales idea and run as a smaller firm to help soften some the the harsh stigma of for profit schools

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I have been working at Education Management full-time for more than a year

Pros – Benefits, nice AR's, experience that helped me transtion to another University, nice opportunity for someone right out of college. Other than that you can forget about stability

Cons – Management uses scare tactics, they have a tiering system (top, middle, bottom) If your on bottom tier it is almost impossible to get out. You will be making 300+ dials a day, harassing students 3 times a day, chasing them to get into school, using tactics such as "Oh I thought you didn't want to stay at McDonalds the rest of your life" Hours are the worst. The employee morale is down especially at South, it is like a black hole. 95% of employees are unhappy

Advice to Senior Management – Get rid of upper management. I literally could not stand working there because of the way they ran the business. You get held accountable if a student doesn't want to go to class. Upper management needs to be held accountable for high turnover!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I worked at Education Management full-time for less than a year

Pros – Decent coworkers. Salary is okay for pix area.

Cons – Full of backstabbers who would do anything to get ahead.

Advice to Senior Management – Document and standardize environment.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I have been working at Education Management full-time for more than 8 years

Pros – Full time benefits, educated co-workers, flexible schedule for faculty

Cons – Recruitment practices that accept un prepared students. Constant changes in policies and procedures that become confusing. Low office morale steeped by lay-offs and lack of transparency. Lack of leadership. Industry instability with gainful employment. Centralization practices that thwart decision making at the local level. Emphasis on profit not education.

Advice to Senior Management – Hire competent leaders not "yes" men and women. Place accountability on leaders in the organization. Place accountability on ethical practices within the company. Be more interested in education than profit. Actions speak louder than words.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

I have been working at Education Management full-time for more than 3 years

Pros – The money, because I got in before they got rid of the matrix. What they pay now is not worth it unless you are DESPERATE!

Cons – Where to begin? The management team has 2 plans for success, potlucks or layoffs. I have been here 4 years and have seen about an equal number of both. Not surprisingly, neither are effective against a imploding for-profit education market. Goals are unrealistic and unattainable ( I say this having hit the goals before through little more than sheer luck and circumstance) the punishments far out weigh the rewards. Did I mention they cut rasies for 2 years and the stock is below 4$ as of this posting? Not exatly what i had imagined during my 4 years of business school.

Advice to Senior Management – Find a cliff....then jump off it.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company