Experian Reviews

Former Employee – worked at Experian full-time for more than 7 years

Pros – It was a lot more employer firendly, still has canteens.

Cons – Employees are worth less than printers or desks. It really is a shame, but now profit and statistics are the only things of importance. Employees are just eliminated in one country to make way for cheaper hires in another. There is no sense of loyalty. There are no longer mass redundancies as now they get rid of people in trickles here and there.

Advice to Senior Management – I think management know what upsets people but they don't care. So there is no point in saying anything. It's just very sad to see so many people morally destroyed.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Experian

Pros – Some good people who work hard, fairly good facilities, light and spacious office.

Cons – Too much politics, decisions taken behind closed doors, things get more complicated every time senior management says they will get simpler, great emphasis on employee monitoring, too much emphasis given to sharesholders. Whether the area goes well or not this makes little difference to the employees, except for redundancies when it doesn't go well. Loyalty is a one way ticket.

Advice to Senior Management – Listen to your employees, use common sense in decisions not just the endless data compiled on databases that doesn't always reflext reality. Appreciate the value of experience in employees rather than substituting with cheaper new workers, preferably abroad.

No, I would not recommend this company to a friend

Current Employee – been working at Experian

Pros – Some really good enthusiastic people.
Passion for the company

Cons – Targets in the UK are far too high in certain parts of the business, relative to market growth

Advice to Senior Management – Change the culture in Nottingham, good people in the company who talk common sense need to be listened to.

Current Employee – been working at Experian

Pros – Breadth of product and service offerings in relation to those required in the market are comprehensive and wide reaching.
Things are improving internally - but its a slow process in a large organsiation.
There are some (actually many) really bright and passionate people in Experian.
Restructures are often done with the right motives and ideas in mind in response to market and business challenges.
Experian are very mindful of their reputation and the needs of a listed business.
The company has launched a number of internal initiatives relating to centralised services and development programmes that will in time add great value to the organsiation and its employees.
Variety of clients, divisions and international opportunity for those that want to take the chances that regularly emerge.

Cons – Organisation could join product and service offerings together for greater impact in the marketplace.
Poor reward and recognition model that doesn't deal with cross over between divisions with clients with different propositions for the same problem.
Heaviliy centralised internal support teams leading to poor Executive decision making and local team support who see numbers but not reality of business.
Things are improving but, as with all large organsiations, its moving very slowly which can be very frustrating for employees.
Annual restructures.
There are a number of long termers who live in the past but do what is required to get by and pay the bills - their passion for the business they work in has long since gone.

Advice to Senior Management – Consider the employees and communicate more appropriately to avoid issues with second guessing and rumours that destabilise good people who move on before rumours and non-issues are clarified.

Current Employee – been working at Experian

Pros – Lots of potential in terms of data and resources, it's a big company and quite secure, so that's good.

Cons – Numbingly stupid bureaucrats dog any attempt at innovation, self-expression or fun. Everything moves very slowly and the incentives to work with other parts of the business are not in place, so no-one even tries to.

Advice to Senior Management – Integrate the various bits of the business better - no-one knows what anyone else is up to, nor indeed what other bits of the business do. Sack the whole HR department.

No, I would not recommend this company to a friend

Current Employee – been working at Experian full-time for more than a year

Pros – Work at home flexibility, training/development, pay

Cons – Company culture, lack of commitment to employee wellbeing

Advice to Senior Management – Focus on the talent pool you have--current practices are driving many good people away

No, I would not recommend this company to a friend

Current Employee – been working at Experian

Pros – Good work life balance and good salary

Cons – Poor strategy especialy in Japan

Former Employee – worked at Experian full-time for less than a year

Pros – Customer facing sellers get leased cars

Cons – Layoffs are a common management tool

Advice to Senior Management – Man or (wo)man up! If you have an employee that needs feedback - give it to them and allow them the time to restore confidence rather than lay them off! I never saw such disfunctional behavior from senior executives in my life!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Experian full-time for more than a year

Pros – Good people, decent pay, great benefits

Cons – Lack of clear leadership and vision. Have too many traditional executives whom don't understand digital marketing running the show. Every year your quota doubles and your territory get cut in half. Lack of clear direction of the future. Bad morale and lack of communication from management.

Advice to Senior Management – Find outside executives who understand the digital landscape and can create a vision for the future.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Experian full-time for more than a year

Pros – benefits OK. plenty of food options near by

Cons – Low employee morale. if you are good you get overloaded. nid-management lie to employees

Advice to Senior Management – Evaluate all employees honestly. Never lie to employees

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company