Experian

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Experian Reviews

Updated Jul 01, 2014
Experian – Nottingham – “Experian Landmark House”

All Employees Current Employees Only

2.8 235 reviews

55% Approve of the CEO

(no image)

Brian Cassin

(132 ratings)

41% of employees recommend this company to a friend

Review Highlights

Pros
  • work life balance is typically OK but reflected in poor pay and benefits(in 17 reviews)

  • Good benefits, decent time off, plenty of telework opportunities(in 21 reviews)


Cons
  • Senior management does not take interest in mentoring subordinates(in 19 reviews)

  • Not enough work-life balance or work from home opportunities (they frown on it, it seems)(in 5 reviews)

63 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Not a company I liked much

    Sales/Marketing Area (Former Employee) Nottingham, England

    ProsBig, global company with plenty of diversification, so there are opportunities to move and progress. The pay was quite good. I was based mainly in the UK but was able to travel when I needed to. They were flexible and not over-bureaucratic when I requested travel.

    ConsI found something oppressive about the way they handled people. I had a (not senior) management role but often felt that I was kept in the dark. It is a very political company and you are either one of the in-crowd or you are not.

    Advice to Senior ManagementIf I thought they would react in any way other than to throw back their collective head and guffaw, I might offer some advice.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Has potential to be great, let down by constant cost slashing and Senior Managers' performance & attitudes

    Anonymous Employee (Former Employee) Southport, England

    ProsWorked with a great team of people in the regional office.
    Projects I was involved with were generally interesting and challenging.
    Had a decent work/life balance
    Pension & ShareSave scheme actually quite decent.
    Free tea & coffee

    ConsLoyalty and ability count for nothing.
    Senior Managers' primary goal is saving money. End of.
    Bonus scheme is very mean. In the "improved" version of it, March 2013, out of the 3 examples given, under two of them the people were WORSE OFF, than the previous scheme. That's an improvement? And no-one noticed this. Or perhaps they just don't care.
    The sense in the office everyone is living on borrowed time.
    Senior Manager correspondence throughout the financial year proclaims how well the company is doing. However at the end of the year, when payrises, bonuses etc. are calculated, guess what? Turns out the company wasn't doing quite so well after all. Conclusion? Senior Managers deceive, inveigle and obfuscate.

    Advice to Senior ManagementFigure out how you can increase the share price by NOT making redundancies. How about selling products?

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Unfortunately now this company is just ALL profit

    Anonymous Employee (Former Employee)

    ProsIt was a lot more employer firendly, still has canteens.

    ConsEmployees are worth less than printers or desks. It really is a shame, but now profit and statistics are the only things of importance. Employees are just eliminated in one country to make way for cheaper hires in another. There is no sense of loyalty. There are no longer mass redundancies as now they get rid of people in trickles here and there.

    Advice to Senior ManagementI think management know what upsets people but they don't care. So there is no point in saying anything. It's just very sad to see so many people morally destroyed.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Interesting but challenged by politics and red tape

    Anonymous Employee (Current Employee) Nottingham, England

    ProsSome good people who work hard, fairly good facilities, light and spacious office.

    ConsToo much politics, decisions taken behind closed doors, things get more complicated every time senior management says they will get simpler, great emphasis on employee monitoring, too much emphasis given to sharesholders. Whether the area goes well or not this makes little difference to the employees, except for redundancies when it doesn't go well. Loyalty is a one way ticket.

    Advice to Senior ManagementListen to your employees, use common sense in decisions not just the endless data compiled on databases that doesn't always reflext reality. Appreciate the value of experience in employees rather than substituting with cheaper new workers, preferably abroad.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    STOP the Finance department from running everything !!

    Anonymous Employee (Current Employee) Nottingham, England

    ProsSome really good enthusiastic people.
    Passion for the company

    ConsTargets in the UK are far too high in certain parts of the business, relative to market growth

    Advice to Senior ManagementChange the culture in Nottingham, good people in the company who talk common sense need to be listened to.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    A huge organisation with typical issues for one of its size - but making positive strides on a daily basis.

    Director (Current Employee) London, England

    ProsBreadth of product and service offerings in relation to those required in the market are comprehensive and wide reaching.
    Things are improving internally - but its a slow process in a large organsiation.
    There are some (actually many) really bright and passionate people in Experian.
    Restructures are often done with the right motives and ideas in mind in response to market and business challenges.
    Experian are very mindful of their reputation and the needs of a listed business.
    The company has launched a number of internal initiatives relating to centralised services and development programmes that will in time add great value to the organsiation and its employees.
    Variety of clients, divisions and international opportunity for those that want to take the chances that regularly emerge.

    ConsOrganisation could join product and service offerings together for greater impact in the marketplace.
    Poor reward and recognition model that doesn't deal with cross over between divisions with clients with different propositions for the same problem.
    Heaviliy centralised internal support teams leading to poor Executive decision making and local team support who see numbers but not reality of business.
    Things are improving but, as with all large organsiations, its moving very slowly which can be very frustrating for employees.
    Annual restructures.
    There are a number of long termers who live in the past but do what is required to get by and pay the bills - their passion for the business they work in has long since gone.

    Advice to Senior ManagementConsider the employees and communicate more appropriately to avoid issues with second guessing and rumours that destabilise good people who move on before rumours and non-issues are clarified.

    • Work/Life Balance
    • Senior Management
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    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    So much potential, so little direction

    Consultant (Current Employee) London, England

    ProsLots of potential in terms of data and resources, it's a big company and quite secure, so that's good.

    ConsNumbingly stupid bureaucrats dog any attempt at innovation, self-expression or fun. Everything moves very slowly and the incentives to work with other parts of the business are not in place, so no-one even tries to.

    Advice to Senior ManagementIntegrate the various bits of the business better - no-one knows what anyone else is up to, nor indeed what other bits of the business do. Sack the whole HR department.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Formerly great company has gone downhill fast

    IT Staff (Former Employee)

    ProsLocation is close to home. Salaries are pretty good. Many long-time employees are wonderful co-workers with great knowledge and provide great service. Occasional telecommuting allowed by some managers, but not all.

    ConsTerrible management at all levels! Company goals are all very short-term. They only care about cost-cutting with no concern for quality or retaining knowledgeable, valuable employees. Example: in IT, approximately 80-90 percent of very experienced and knowledgeable staff were laid off and replaced with less experienced workers with lower salaries. Many jobs were shifted to other countries or states.

    Advice to Senior ManagementStart thinking long-term. Listen to employees who know the business and their jobs when making decisions. Stop lying to employees. Improve the technology at what should be a high-tech company.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Project Manager Analyst Expert

    Project Manager Manager (Current Employee) Allen, TX (US)

    ProsNice facility, decent benefits,

    ConsDirection of company is ever changing. Bonus structure not balanced. British culture - often feel that American staff are inferior. Little growth opportunities. No training opportunities in certain areas. Company allows staff to grow stagnant.

    Advice to Senior ManagementNothing I say will help.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Changing..

    Anonymous Employee (Current Employee)

    ProsVery promising industry, very good people to work with, still promising perspectives

    ConsRecent changes in Europe seem to prolifirate incompetence among employees and management alike. Not many career opportunities, loosing the turf to competitors at the moment, treat people as "resources"..

    Advice to Senior ManagementSeek professionalizm in whatever the company does, finally formulate a true strategy and stick to execution. Listen to and anticipate your clients needs, rather than feeding them what you have..

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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