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Experian Reviews

Updated 26 April 2015
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Experian Chief Executive Officer Brian Cassin
Brian Cassin
8 Ratings

100 Employee Reviews

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  1. 8 years of great "EXPERIIANce" at a FTSE100 company...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England

    I worked at Experian full-time

    Approves of CEO
    Approves of CEO

    Pros

    Team work, career & growth opportunities

    Cons

    Whilst having the qualifications to attain a management position, little attention was given to additional training in order to manage people.

  2. A confused place to work which still need alot of work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Nottingham, England
    Current Employee - Senior Software Engineer in Nottingham, England

    I have been working at Experian full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Opportunity to take control and make a difference.
    Decent base salary.
    Good practises being used.
    Some very good staff.

    Cons

    Waterfall methodology with changing requirements and arbitrary deadlines is not agile.
    Confusing form filling exercises to try achieve results.
    Poor benefits package.
    No regard for personal life.
    Multiple systems to record the same information, all of which must be filled in or monitored.
    More development of staff required for the not so strong.

    Advice to Management

    Get back to basics and unify your systems to streamline development.
    As mentioned on other posts you have a high turnaround in your IT dept. You might want to find out why.

  3. Great opportunities to progress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian

    Recommends
    Recommends

    Pros

    Great opportinities to progress, great big company benefits. Local management tend to do a good job and over a long period of time do produce decent products

    Cons

    In the end you are a number to them and if the numbers are not working for senior management there is only one outcome.

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  5. Good company to work for but fairly unexciting job opportunities benchmarked against a FTSE100

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing in London, England
    Current Employee - Marketing in London, England

    I have been working at Experian full-time (More than 3 years)

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    - Relaxed working environment (dress code, social events etc)
    - Good opportunities for job variation and personal growth (taking the lead of projects)
    - Feedback culture (however isn't always acted upon)
    - Great looking offices
    - Good work/life balance

    Cons

    - Poor salaries for a FTSE100 financial firm
    - Grinding bureaucracy and lack of ownership delegated by senior management, coupled with senior management wanting us to be 'agile' leads to inevitable conflict
    - Unflexible working hours etc
    - Management hiding things that don't really need to be hidden.
    - Some extremely poor immediate line managers (not mine, but observed)

    Advice to Management

    Lead by leading rather than micromanaging and meddling. Don't assume that you know.

    Sort out the structure - it's lopsided.

  6. Good peop

    • Senior Management
    Current Employee - Research Analyst in Manchester, England
    Current Employee - Research Analyst in Manchester, England

    I have been working at Experian full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Stress free work, job security, good benefits

    Cons

    Very head-office focused, relatively low wages (including wage increases), inorganic structure means left hand doesn't know what the right hand is doing sometimes.

    Advice to Management

    Make sure offices outside Nottingham don't get left out

  7. Summer Internship

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian

    Pros

    - very nice and relaxed office
    - sociable colleagues
    - significant degree of independence
    - work-life balance

    Cons

    - quality of management
    - repetitive work

  8. Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in London, England
    Current Employee - Software Developer in London, England

    I have been working at Experian full-time (More than a year)

    No opinion of CEO
    No opinion of CEO

    Pros

    Good culture, nice atmosphere to work.

    Cons

    Non competitive salary for London based area

  9. Helpful (1)

    A good start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing in London, England
    Current Employee - Marketing in London, England

    I have been working at Experian full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    - This company is a great start for someone early on in their career.
    - As it is a FTSE 100 company you are working for the industry leader.
    - Good work/life balance.
    - Young teams if you want a young atmosphere, not many people 40+

    Cons

    - Not so great for senior managers over 35! Some senior managers are 26 for example. We have one 40+ year old in our greater team and she is extremely insecure because of how young everyone is.
    - You need to play the corporate game to get anywhere. Most senior managers are very defensive of their roles as there are talented people who are younger and up and coming.
    - Some managers don't let their team members shine

    Advice to Management

    - Don't let manager and senior managers take all of the credit for their team. From what most employees say, their manager doesn't do much compared to them.
    - Give every employee a voice and a chance to show their INDIVIDUAL achievements - not managers taking TEAM credit!

  10. Helpful (2)

    Safe career option but could be so much better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Development in London, England
    Current Employee - Corporate Development in London, England

    I have been working at Experian full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    - in the main people are friendly although not the smartest or hardest working
    - work life balance is typically OK but reflected in poor pay and benefits

    Cons

    - pay is poor and below market rate for most roles except sales and senior management
    - poor talent retention and nurturing at junior level
    - company burdened by process and approvals - many missed opportunities due to slow decision making by committee
    - the company is full of people who get paid well and do nothing because they are friends with the right people. Removing the deadwood would help with morale of many

    Advice to Management

    - focus on developing talent within
    - pay to retain best junior staff (all the best are leaving within 2/3 years)
    - greater scrutiny of senior exec expenses (some are outrageous)
    - remove deadwood employees that are expensive and add zero value. Particularly in the central corporate function
    - your idea of bonus scheme is a joke, even for the global corporate teams

  11. Corporate juggernaut

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager in Nottingham, England
    Former Employee - Product Manager in Nottingham, England

    I worked at Experian full-time (More than 8 years)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Good working environment, conditions and facilities
    Good career opporunities
    Diverse and generally skilled workforce

    Cons

    Being a corporate juggernaut means it is slow to change and adapt
    Speed to market is a real issue
    Investment in one area is offset by a reduction on others - can be a lottery
    Thinks it is customer focused - it is the opposite

    Advice to Management

    If you want to be customer/client focussed then put your money where your mouth is. Put it in objectives, mission statements, forecasts and overall company ethos. Instead all it really boils down to is share price - so why retend otherwise?

    I left because of the is unertone of saying one thing and doing another.

    Business outlook will be good - because all it cares about is share price - if thats what interests you then you'll enjoy it.

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