Experian

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Experian Reviews

Updated Jul 23, 2014
Experian – Nottingham – “Experian Landmark House”

All Employees Current Employees Only

2.8 237 reviews

0% Approve of the CEO

(no image)

Brian Cassin

(1 ratings)

41% of employees recommend this company to a friend

Review Highlights

Pros
  • work life balance is typically OK but reflected in poor pay and benefits(in 18 reviews)

  • Good benefits, decent time off, plenty of telework opportunities(in 21 reviews)


Cons
  • Senior management does not take interest in mentoring subordinates(in 19 reviews)

  • Not enough work-life balance or work from home opportunities (they frown on it, it seems)(in 5 reviews)

70 Employee Reviews Back to all reviews
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    • Culture & Values
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    • Comp & Benefits
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    • Approves of CEO

    1 person found this helpful  

    Safe career option but could be so much better

    Corporate Development (Current Employee) London, England

    Pros- in the main people are friendly although not the smartest or hardest working
    - work life balance is typically OK but reflected in poor pay and benefits

    Cons- pay is poor and below market rate for most roles except sales and senior management
    - poor talent retention and nurturing at junior level
    - company burdened by process and approvals - many missed opportunities due to slow decision making by committee
    - the company is full of people who get paid well and do nothing because they are friends with the right people. Removing the deadwood would help with morale of many

    Advice to Senior Management- focus on developing talent within
    - pay to retain best junior staff (all the best are leaving within 2/3 years)
    - greater scrutiny of senior exec expenses (some are outrageous)
    - remove deadwood employees that are expensive and add zero value. Particularly in the central corporate function
    - your idea of bonus scheme is a joke, even for the global corporate teams

    Yes, I would recommend this company to a friend

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    • Disapproves of CEO

     

    Corporate juggernaut

    Product Manager (Former Employee) Nottingham, England

    ProsGood working environment, conditions and facilities
    Good career opporunities
    Diverse and generally skilled workforce

    ConsBeing a corporate juggernaut means it is slow to change and adapt
    Speed to market is a real issue
    Investment in one area is offset by a reduction on others - can be a lottery
    Thinks it is customer focused - it is the opposite

    Advice to Senior ManagementIf you want to be customer/client focussed then put your money where your mouth is. Put it in objectives, mission statements, forecasts and overall company ethos. Instead all it really boils down to is share price - so why retend otherwise?

    I left because of the is unertone of saying one thing and doing another.

    Business outlook will be good - because all it cares about is share price - if thats what interests you then you'll enjoy it.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • No Opinion of CEO

     

    Good work-life balance but reflected in mediocre pay

    Anonymous Employee (Current Employee)

    ProsWork life balance is good

    ConsLimited scope for promotion opportunities

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Approves of CEO

     

    Mixed - lacking Innovation and autonomy, great workforce, opportunities for travel

    Anonymous Employee (Current Employee) Nottingham, England

    ProsKnowledgeable, talented and determined workforce
    Great travel/relocation opportunities
    Unique market position
    Exciting and Interesting Data and Technology utilisation

    ConsNon competitive remuneration
    Some Middle Management should be cast in The Office
    Low level of autonomy
    High level of non job loss restructuring
    Roadmap/Strategy is rarely adhered to
    Reluctance to invest in basic systems/tools

    Advice to Senior ManagementFocus on building process and systems to support day to day life, rather than buzzwords and internal fighting.

    Yes, I would recommend this company to a friend

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    • Approves of CEO

     

    Good potential for long term career prospects in terms of experience but slow career progression and low pay.

    Analyst (Current Employee) Bradford, Yorkshire and the Humber, England

    ProsGood people and friendly place to work. Potential for good experience and to take on responsibility at an early stage in your career. Experience of the full project lifecycle and client facing work with the possibility of moving to other areas of such a large business.

    ConsRecent salaries low in comparison to similar jobs elsewhere, particularly in Analytics roles. No clear salary bands so secrecy surrounds the pay of colleagues and no clear idea of what you may be earning in 4 years time. Reluctance to promote in lean times with the focus on the individual proving they have earned an average review rating. Reliant on your line manager and relationship with them for prospects (as anywhere I guess!). Prospects likely to improve when the economy picks up and money isn't as tight.

    Advice to Senior ManagementAddress the above!

    • Culture & Values
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    • No Opinion of CEO

     

    Great culture but too much politics

    QA Tester (Current Employee) Costa Mesa, CA (US)

    ProsGood pay rate
    Good culture
    Good work/life balance

    ConsToo much politics
    Difficult to convert from contract to full time
    Employees are disposable

    Advice to Senior ManagementPlease back up your tenured and professional employees and keep them.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Comp & Benefits
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    • No Opinion of CEO

    1 person found this helpful  

    Good, challenging work environment... but now going down

    Software Developer Senior (Current Employee) Santiago (Chile)

    ProsGood HR benefits, thirteenth salary, annual bonus (when company results are as good as expected), technical challenges at work are very common, diversity is respected, sometimes you can telecommute, mostly nice people.

    ConsManagement is not doing good about employee career development. Due to last year results were not as expected, there was no bonus this year. In addition, several positions were lost and workload is highly increased for the remaining employees. Morals are low right now.

    Advice to Senior ManagementTry to plan on a long term basis and not only for the current Fiscal Year or even for each Quarter! Also you have to start taking more seriously about your employees' development. How do you expect to reach your goals with reduced teams and low morals employees overwhelmed with heavy workload?

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Senior Management
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    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    Good pay, sad and demining employee care

    Accounts Payable Administrator (Former Employee) Santiago (Chile)

    ProsGood pay good work enviroment

    ConsHuman resources does not take employees claims seriously
    work harassment
    working overtime for free

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Senior Management
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    • No Opinion of CEO

     

    Call Center Agent

    Customer Service Representative (Current Employee)

    ProsBeggining salary is good for an agent, 40 sick hours are part of the benefits starting on first pay check.

    ConsConstant changes and a day to day basis. Management is cutting back on employee bonuses for monthly achievements. Call Center QA always find minimum details to fail you on the calls.

    Yes, I would recommend this company to a friend

     

    Experian is good company to work for with great people. Technology can be mixed.

    Anonymous Employee (Current Employee)

    ProsReputed Company, Great friendly commited people.

    ConsTechnologies as old as 1.1

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