Experian Reviews

Updated 20 September 2014
Updated 20 September 2014
261 Reviews
2.9
261 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Brian Cassin
7 Ratings

Review Highlights

Pros
  • work life balance is typically OK but reflected in poor pay and benefits (in 18 reviews)

  • Good benefits, decent time off, plenty of telework opportunities (in 21 reviews)


Cons
  • Senior management does not take interest in mentoring subordinates (in 19 reviews)

  • Not enough work-life balance or work from home opportunities (they frown on it, it seems) (in 5 reviews)

More Highlights

57 Employee Reviews Back to all reviews

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  1.  

    A results oriented organisation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian full-time for more than 3 years

    Pros

    The benefits are good, health care, share save and pensions. It is a company that appreciates and rewards results. As with all corporates it is undergoing constant change and improvement.

    Cons

    A bit of an email and meetings for meetings sake culture.

    Advice to ManagementAdvice

    Dont be petty concentrate on the things that really matter

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Experian Marketing Executive

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian

    Pros

    Great place to start your career, amazing people, young environment and investment in employees.

    Cons

    Very red tape-y, things more very slowly, dated technology

  3.  

    Exceptional process, updated regularly and understood the next steps all the way through.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Business Partner/Manager  in  London, England
    Current Employee - Human Resources Business Partner/Manager in London, England

    I have been working at Experian full-time for less than a year

    Pros

    Excellent package, great extra's, that's the least of my pro's, the atmosphere and general supportive culture is outstanding. Great place to work. The interview and the process that followed was excellent.

    Cons

    The overall recruitment process was excellent, however a little slow, the upside is that I was kept informed all the way through.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Global Technology Services: Good people, skills, opportunities and re-numeration

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time for more than a year

    Pros

    People - feels like you're working with like minded adults!
    Pay - if you work hard then there is ample opportunity for extra income and advancement
    Travel - plenty of opportunity to travel if in the right role
    Trust - My experience is that employees are given a high level of autonomy

    Cons

    American Centric - sometimes it feels as if the U.S. comes first
    Letting good staff go - too many talented people in lower positions have been let go in cost cutting exercises

    Advice to ManagementAdvice

    Do what most management should do, be more: accountable; approachable; reflexive; employee focused; adaptable. Team building should feature more, as should subsidisation for staff events (nights out etc).

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Product Manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian

    Pros

    International environment and Career path/opportunities

    Cons

    Strategy driven by stock exchange

  7.  

    Experian-DA review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Nottingham, England
    Former Employee - Intern in Nottingham, England

    I worked at Experian as an intern for more than a year

    Pros

    Respected work-life balance.
    Long-term career opportunities.
    Great company culture.

    Cons

    Lower than average salaries and bonuses.

    Advice to ManagementAdvice

    n.a.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    A fast growing global business that continues to grow and has great prospects in the BRIC economies. Very stable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - HRBP  in  Nottingham, England
    Current Employee - HRBP in Nottingham, England

    I have been working at Experian full-time for more than 8 years

    Pros

    Clear strategy, great CEO, has grown up alot since floated in 2006 and for anyone who wants to get diverse experience in a fast growth business, it still has plenty to offer. People are very friendly and want to help, there is a good team ethic through the business, which has grown alot over last few years. Benefits package is generally good overall, but base pay is no more than market average.

    Cons

    Snr HR leadership team is OK, but by no means world beating and the organisation has outgrown current HRD. The rewards for Snr people seem at odds with other people lower in the organisation, so it would be nice for some of the great growth and results to trickle down. For people who perform, there is great experience to gain, albeit this doesn't always follow with promotions and reward, which can/will frustrate the ambitious There is a frustrating tendency to recruit externally for Snr roles, rather than use talent internally, which is far cheaper and much lower risk of failure.

    Advice to ManagementAdvice

    Look inside the organisation to promote to more snr roles and be prepared to take a risk, there are lots of talented people looking for that next step

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Money grabbing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Nottingham, England
    Current Employee - Anonymous Employee in Nottingham, England

    I have been working at Experian

    Pros

    The pay is good and the people who work there are mostly nice however it is call centre based so employees lack empathy

    Cons

    Their terms and conditions are misleading

    Advice to ManagementAdvice

    Employ better managers who listen to employees for the need for change

    Recommends
  10.  

    complex

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Experian

    Pros

    Bright, intelligent people who are very capable

    Cons

    Too many layers and a relutance to be bold

    Advice to ManagementAdvice

    Empoer people

    Recommends
    Approves of CEO
  11.  

    Experian

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center Supervisor  in  Allen, TX (US)
    Current Employee - Call Center Supervisor in Allen, TX (US)

    I have been working at Experian full-time for more than 3 years

    Pros

    Their facilities are awesome in Texas! Probably the best work environment to be in. I think at one point it was voted the best office in DFW. You're asked to work overtime a lot, but if you're not on salary who cares. The company places a lot of value in providing the best to its customers.

    Cons

    Personal growth is pretty amazing at times, but it's easy to get stuck in one place after the first promotion. Training is pretty extensive, but lacks in a lot of areas.

    Advice to ManagementAdvice

    Reward your employees better. You told us how much we made one year and decided to cut our bonuses...

    Recommends
    Negative Outlook
    Approves of CEO

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