Express

  www.express.com
  www.express.com

Express Reviews

Updated 15 December 2014
Updated 15 December 2014
725 Reviews
3.2
725 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Express President & CEO Michael A. Weiss
Michael A. Weiss
297 Ratings

Review Highlights

Pros
  • Great discount, fun fast paced environment, diverse group, great rewards for top performers (in 55 reviews)

  • Semi-decent discount on product when there is an additional employee discount (in 49 reviews)


Cons
  • I don't like minimum wage and sometimes it can get really hectic with customers (in 79 reviews)

  • Work Life Balance: Don't expect to take lunch and dont expect to be home in time for dinner (in 28 reviews)

More Highlights

76 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Express

    Pros

    One of the best training programs in retail

    Cons

    Low wages and long hours

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Great Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Express

    Pros

    -Fast paced
    -Exciting
    -Great if co-workers are great
    -Awesome clothes
    -Great in-store communication
    -Brand loyal customers makes it easy to gel shop for
    -Easy to move up in the company

    Cons

    -Strict on standards
    -Long night closes

    Advice to ManagementAdvice

    Let us have a better associate discount

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Sales Associates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Fort Lauderdale, FL (US)
    Current Employee - Sales Associate in Fort Lauderdale, FL (US)

    I have been working at Express part-time (more than an year)

    Pros

    The best group of people I have ever worked with, and I have worked in various work industries...You have to be a team player; it all about going green on each segment. Great leadership--everyone wants you to succeed. They keep you in the loop. Great training that will help you to make those sales...

    Cons

    Flexible schedule, which can be expected when you work in retail...Overall, it wasn't as bad as it seems, because they try to accommodate my schedule (if you have school, etc...)

    Advice to ManagementAdvice

    Great management, who care about their employees!!!

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Only retailer I've ever loved working for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Full Time Sales Lead in Minneapolis, MN (US)
    Current Employee - Full Time Sales Lead in Minneapolis, MN (US)

    I have been working at Express full-time (more than an year)

    Pros

    Lots of real time communication between the stores and corporate

    People who want to see you succeed

    Internal promotion

    Cons

    On your feet all day

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in New York, NY (US)
    Current Employee - Senior Manager in New York, NY (US)

    I have been working at Express full-time (more than 3 years)

    Pros

    Great people. Fun workplace. Flexible hours. Clientele is friendly and easy to work with on a daily basis. Management cares about the development of associates. The skills learned here can be applied anywhere within the retail industry.

    Cons

    I have no personal experiences with this company that was negative. With the training and development I received from the team, I was able to progress and learn a lot about the business.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Express part-time

    Pros

    great college job, fun working with customers k

    Cons

    unstable hours, the store is huge which can take a toll on your knees

    Recommends
  8.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Atlanta, GA (US)
    Former Employee - Sales Associate in Atlanta, GA (US)

    I worked at Express part-time (less than an year)

    Pros

    The other employees and managers were fun to work with. The clothes are amazing. Customers were nice.

    Cons

    The pay starts out as min wage. And hours are part time

    Advice to ManagementAdvice

    Management was the best

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Love this company, and am most definitely in LOVE with my job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate- Stylist in Bloomington, MN (US)
    Current Employee - Sales Associate- Stylist in Bloomington, MN (US)

    I have been working at Express part-time (more than an year)

    Pros

    Express does a great job of taking time to train in associates. They schedule time to teach the new associates about the brand as well as time to go over the ins and outs all of the top selling merchandise in the store so they will be knowledgeable about the product they are going to be selling. At express, they really do make sure the new associates are confident before ever hitting the sales floor and starting to work with customers. Probably one of the biggest pros for me working at express has to be the work environment. My work environment at express is so positive and fun and energetic that unlike at any other of my past jobs I can honestly say I look forward to going into work and I love being at work. I have made sooo many friends working at express and whats better than working all week with people you love! Express is not the type of company where people are stepping on each others feet to get ahead. At Express, people are friendly and supportive. We work together to be successful and we know that the only way we are going to be successful is by working as a team. And of course there is the associate discount. You get 30% off and that is on top of sales as well, so if something is already 40% off you'd get 40% off and than additional 30% off which is definitely a plus. We also have double discount weekends where we receive a greater discount on our purchases. Another huge pro for me working for Express is the ability to grow and move up in the company. They allow and encourage you to try new things whether it be a floor set or styling customers in the fitting rooms. Within a year I promoted to working as an associate for small location to being moved to a top 100 store as a stylist! Along with the promotion if you are working hard and doing good things for the company and for the store it can lead to raises. I believe over my time at Express (about a year and a half) I've received 3 raises. The management team at express continued to invest into me while working at the top 100 store and I became part of their A.I.M program (Associates interested in management), where you meet once or twice a month and learn about how to become a stronger leader in the workplace and such. I have yet to feel bored or "stuck" at work. There is always room to grow and improve and I just love the support the management provided when it comes to growing and moving up in the company. I really could not say enough good things about this company.

    Cons

    It's retail. Like any other retail job you will be working some late nights especially when it comes to the holiday season. At my store we close at 9:30. It's only the start of november and I'm already having some closes where I'm staying there till midnight. Also, you will be working many holidays and weekends due to the fact that those are huge high traffic times for the stores. Another thing I've come across working at express that you are bound to come across working any type of retail is the angry and rude customers. You really need to be strong in customer service to work at express and be able to "keep your cool" while working with difficult customers which I admit can sometimes be very tricky. The starting pay at Express isn't exactly ideal, being pretty close to minimum wage, but as I was saying before there are raises for those who are working hard and doing good things within the store. Even after the raises, I believe I am a little underpaid or I should say I believe I could be making more elsewhere. However, I have chosen to stay with Express and not look elsewhere do to the fact that I do truly LOVE my job and love the people I work with and I feel very blessed and lucky to be able to say that. And to me personally I rather have a job I love going to everyday and make a little less, than make a little more and be stuck working at a job I don't enjoy or working for a company I am not as passionate about.

    Advice to ManagementAdvice

    One piece of advice to management would be to schedule time to sit down with associates and discuss their performance and growth. At express I know we do the associate performance reviews and what not but the results of those are usually a 2 minute discussion at the end of your shift and that's that. I believe during my year and a half at express, I've only had a review done on me probably 3 maybe 4 times and thats total for both stores I was working at. I would really like to be able to see where I am at, what management feels I could improve on and be given some direction on what I need to be striving for in order to be moved up.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    It has made me become more open to customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Baton Rouge, LA (US)
    Current Employee - Sales Associate in Baton Rouge, LA (US)

    I have been working at Express part-time (less than an year)

    Pros

    Never boring, laugh all the time, get to know different people.

    Cons

    Don't give me as much hours and treat me differently, because i'm the youngest one there.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Pretty Awesome Part Time Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Calgary, AB (Canada)
    Current Employee - Sales Associate in Calgary, AB (Canada)

    I have been working at Express part-time (less than an year)

    Pros

    Decent base pay, people are nice, clothing is cool, hours are low-stress and flexible for a student like me

    Cons

    More hours would be nice

    Recommends
    No opinion of CEO

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