FedEx Office Reviews

Updated 19 September 2014
Updated 19 September 2014
649 Reviews
2.9
649 Reviews
Rating Trends

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FedEx Office President and CEO Brian D. Philips
Brian D. Philips
392 Ratings

Review Highlights

Pros
  • Good benefits for the level of job it is (in 54 reviews)

  • Competitive pay, great training, and great benefits, including a 401K (in 28 reviews)


Cons
  • Small yearly raises, customer can be horrible, lazy team members never get fired (in 56 reviews)

  • Work - Life balance for Assistant Managers is non-existent, at least in my experience (in 16 reviews)

More Highlights

150 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great Start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Center Consultant  in  Lakewood, CO (US)
    Former Employee - Center Consultant in Lakewood, CO (US)

    I worked at FedEx Office full-time for less than a year

    Pros

    Great place to start when looking to go into business.

    Cons

    Hard to stick with it.

    Advice to ManagementAdvice

    Profit sharing.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Intern Programmer Analyst

    • Comp & Benefits
    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FedEx Office as an intern for less than a year

    Pros

    Great place to work.
    Some awesome people.
    They work all cool technologies used these days including cloud, big data, mobility etc
    They have good benefits for full-time employees.

    Cons

    Salary scale is not that great. It's just average.

    Recommends
    Approves of CEO
  3.  

    Great Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx Office full-time

    Pros

    Good benefits, they really do take care of their employees and tuition reimbursement,

    Cons

    Back when I use to work for Fedex. My manager was not a good leader and role model at all

    Advice to ManagementAdvice

    Hire good managers that are good leaders and role model to employees.

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  5.  

    Center PUD Courier (Driver)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Center PUD Courier
    Former Employee - Center PUD Courier

    I worked at FedEx Office full-time for more than 3 years

    Pros

    Great family of co-workers, everyone depends on each other and gets everything accomplished that needs to be done as a team. Driving isn't non-stop and can give you plenty of time to still be in the stores assisting other employees and customers.

    Cons

    A rather large disconnect between store employees and upper corporate management. I know it's standard for this to be the case, but it really feels like corporate has entirely different goals and aspirations of the company that more times than not are completely different than what's actually needed to succeed on a store level. The corporate side people-wise is great, but their focus always seems a bit "off".

    Driving is great, customers always enjoy seeing you, and you're usually delivering to repeat professionals. (not delivering packages to houses)

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Enjoyable

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx Office

    Pros

    It's a fun place to work. You learn a lot of valuable skills and meet a lot of interesting people. It teaches you to be good at multitasking and to learn how to deal with people.

    Cons

    You stand a lot. If the store isn't busy and there's nothing to do in production things can get a little boring. The job is stressful, but good if you like a challenge. Customers can be very picky and rude, but you have to know how to talk to them. Scheduling can be a little annoying because it isn't consistent.

    Advice to ManagementAdvice

    Make schedules more consistent.

  7.  

    FedEx Office offers the service of: printing/binding/ e-mailing/faxing and shipping. It is a one-stop-shop!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at FedEx Office full-time for more than 10 years

    Pros

    Large company / Known both domestically and internationally / Great Benefits / Fortune 500 company/ Customer Service Driven!

    Cons

    FedEx Office considers a 30 hour to 32 hour week full-time. This creates a hardship for an employee needing the commitment of a full 40 hour work week.

    Advice to ManagementAdvice

    Guarantee employees a full 40 hours per week with the opportunity of overtime.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Good job with great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Specialist
    Current Employee - Center Specialist

    I have been working at FedEx Office full-time for more than 10 years

    Pros

    I have learned many things in the printing industry. The job has allowed me to become very comfortable with computing technology (I didn't know much when I started).

    Cons

    To many forms to fill out to get the job done. I felt like I was being removed from the customer and more worried about what I didn't complete, form-wise, before starting or ending my day.

    Advice to ManagementAdvice

    Removing 1 form and adding 2 more isn't less paperwork.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Decent corporate retail job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Print Production Specialist  in  Burlington, VT (US)
    Former Employee - Print Production Specialist in Burlington, VT (US)

    I worked at FedEx Office full-time for more than 3 years

    Pros

    FedEx provides lots of free training in various aspects of the job, from graphic design to time management and sales strategies. Most of my co-workers were friendly and competent, and the benefits were great, although they were gradually being whittled back with changes in upper management.

    Cons

    It can be a very stressful and tedious job, especially considering how little entry-level employees are paid. In the time I was working there, many benefits were cut, including 401(k) matching and employee discounts.

    Recommends
    Disapproves of CEO
  10.  

    Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx Office

    Pros

    Great people to work with.

    Cons

    Long hours and changing demands

    Recommends
  11.  

    Good, not great, place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Coordinator  in  Brighton, MI (US)
    Current Employee - Customer Service Coordinator in Brighton, MI (US)

    I have been working at FedEx Office full-time for more than 5 years

    Pros

    The people you work with are great and the company is very dynamic so things move pretty quickly.

    Cons

    Considering the different number of hats we wear, we do not get the compensation that we deserve. The company spends a lot of time training their managers about logistical factors regarding the business but very little time training them hot to communicate and manage their "teams".

    Advice to ManagementAdvice

    Spend more time on making our customers and employees happy and less time on trying to standardize the business.

    Recommends
    Positive Outlook
    Approves of CEO

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