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FedEx Office Reviews

Updated 27 April 2015
184 reviews filtered by
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4.0
184 Reviews
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FedEx Office President and CEO Brian D. Philips
Brian D. Philips
97 Ratings

184 Employee Reviews

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  1. Good company, but could be better to employees

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx Office full-time

    Pros

    Fast pace environment with many opportunities for advancement. The pay is compatible with the industry. Every day is slightly different. Paid vacation and sick time and holidays.

    Cons

    The company no longer offers bonuses to the lower level employees even though those are the individuals who are usually responsible for how their store is doing compared to others in the same bracket. Only assistants and managers get those bonuses. The company does not like to give out overtime.

    Advice to Management

    Allow busy stores to hire the appropriate number of employees needed so that when someone needs to take time off, it is does not make the other employees have to suffer being short one person.

  2. Everyday were full of new and exciting challenges

    Former Employee - Production Coordinator in Round Lake, IL (US)
    Former Employee - Production Coordinator in Round Lake, IL (US)

    I worked at FedEx Office (More than 10 years)

    Pros

    new skils to learn, creative skills necessary

    Cons

    some customers can be difficult, turnover is average

  3. Helpful (1)

    FedEx Office is a great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx Office full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Benefits, environment and the people are awesome. The work/life balance is great and you have the option to work remotely if you need to. My manager is very flexible with us and understanding when it comes to family.

    Cons

    Advancement in my field is non-existent.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good place to work, really nice team and good leadership.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Center Manager in San Clemente, CA (US)
    Former Employee - Center Manager in San Clemente, CA (US)

    I worked at FedEx Office

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Easy company to move up the ranks, you can go from a production assistant to a manager quickly.
    Decent incentives and good pay for the work you do.
    They have lots of opportunities to grow.
    Training and support is provided and encouraged at all levels.
    Well established company with a good reputation.

    Cons

    Fast paste and demanding for those that think it is an easy job, it is not.
    Can be stressful at time, not for the easily discouraged.
    Experience may vary from City to City.

    Advice to Management

    Try to listen to team members advice, not every city is the same so them same rules sometimes don't apply. Each center should be treated individually. Less team meeting and better communication methods should be provided.

  6. Senior Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager, Construction and Facility Services in Dallas, TX (US)
    Former Employee - Senior Manager, Construction and Facility Services in Dallas, TX (US)

    I worked at FedEx Office full-time (More than 5 years)

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO

    Pros

    Great team culture with open door leadership.

    Cons

    Lack of opportunity to advance

  7. Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Consultant in Indianapolis, IN (US)
    Current Employee - Center Consultant in Indianapolis, IN (US)

    I have been working at FedEx Office part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    pay, hours for part time is good, work environment

    Cons

    winter can be slow, long hours if you close

  8. Outside sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant in Tallahassee, FL (US)
    Former Employee - Sales Consultant in Tallahassee, FL (US)

    I worked at FedEx Office

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great team atmosphere, good people.

    Cons

    Micromanagement from management outside of territory not useful.

  9. Conflict or interest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FedEx Office

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Growth opportunities however after District Manager there is a ceiling no more upward move

    Cons

    District manager is highest position attained for any hourly employee no team member has survived past that position

  10. 2 Plus Years FedEx Office Center Consulatant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Consultant in Aurora, IL (US)
    Current Employee - Center Consultant in Aurora, IL (US)

    I have been working at FedEx Office full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexibility, Location and Nice Team to work with. Easy Transfers

    Cons

    My Stress levels are though the roof when poor scheduling is done. Also the pay is not great. Raises are minimal and should yout get an higher raise the DM will give an excuse for your CM to change that review so I get a lower raise.

    High Turnaround for employees

    Advice to Management

    Better Compensation.

  11. worked as Marketing intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FedEx Office

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    lot of opportunities to learn and great culture. very flexible

    Cons

    slow growth in the company.

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