Flagstar Bancorp

  www.flagstar.com
  www.flagstar.com
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Flagstar Bancorp Reviews

Updated 8 August 2014
Updated 8 August 2014
129 Reviews
2.4
129 Reviews
Rating Trends

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Approve of CEO
Flagstar Bancorp President & CEO Alessandro P. DiNello
Alessandro P. DiNello
38 Ratings

Review Highlights

Pros
  • Competitive pay, normal hours, good benefits, good PTO, opportunity to move up (in 5 reviews)

  • Some good people who mean well, but quality leadership is sorely lacking (in 5 reviews)


Cons
  • And often changes in upper management in the last 3 or 4 years (in 7 reviews)

  • Flagstar has little room for advancement (in 4 reviews)

More Highlights

19 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Mostly a good tenure here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Troy, MI (US)
    Former Employee - Anonymous Employee in Troy, MI (US)

    I worked at Flagstar Bancorp full-time for more than 5 years

    Pros

    Compensation is fair, benefits are very good, co workers are wonderful, nice cafe downstairs for breakfast lunch and snacks. Its a business casual atmosphere.

    Cons

    Management is reactive rather than proactive and when the try to be proactive it becomes alot of posturing and nothing really ever gets done effectively and gets put on the back burner. Managers take credit for your work but when there are short comings throw you under the bus to still look good in front of others

    Advice to ManagementAdvice

    Trim the fat. Too many managers hanging around are lame duck managers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Awesome environment and great corporate/professional environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Secondary Marketing - Lock Desk  in  Troy, MI (US)
    Current Employee - Secondary Marketing - Lock Desk in Troy, MI (US)

    I have been working at Flagstar Bancorp full-time for more than a year

    Pros

    Great environment, Culture is great and the age group has a large variance across the company.

    Cons

    None that I can think of. Possibilities are endless.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Pretty good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker
    Current Employee - Personal Banker

    I have been working at Flagstar Bancorp full-time for more than 8 years

    Pros

    Great benefits program. Work hours are extremely family friendly. Training available to those seeking it. Encouraged to handle customer complaints on your own.

    Cons

    Flagstar has little room for advancement. Management positions are held by longtime employees. The economy has resulted in layoffs in the company.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Full time employee over 5 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Troy, MI (US)
    Former Employee - Anonymous Employee in Troy, MI (US)

    I worked at Flagstar Bancorp full-time for more than 5 years

    Pros

    *Benefits
    *Co-workers are like family
    *Excellent lunch room with restaurant

    Cons

    *Little room for advancement
    *Many managers have been promoted only because of time there and not because of skill
    *Company is reactive rather than proactive
    *Pay is on the low side for your position unless you are a hold over from the old regime.

    Advice to ManagementAdvice

    Please trim the fat. There are too many people that are complacent in their roles just going through the motions. You've lost good people due to cuts in the wrong places

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great employer when the Hammonds were in charge!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at Flagstar Bancorp full-time for more than 10 years

    Pros

    Great culture when I was there.

    Cons

    Hardest job I've ever had, but most rewarding.

    No opinion of CEO
  7. 1 person found this helpful  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Service Representative  in  Sterling Heights, MI (US)
    Current Employee - Senior Financial Service Representative in Sterling Heights, MI (US)

    I have been working at Flagstar Bancorp part-time for more than 5 years

    Pros

    I work in the branch as a personal banker and enjoy working with my team on a daily basis. Management is great as long as you meet or exceed your goals. Work/school/life balance is great and they are really flexible.

    Cons

    Loan goals can be stressful at times. Very hard to get promoted within. A lot of ass kissing is necessary to get what you want.

    Advice to ManagementAdvice

    Start hiring within the company instead of outsiders.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Troy, MI (US)
    Former Employee - Anonymous Employee in Troy, MI (US)

    I worked at Flagstar Bancorp full-time for more than 5 years

    Pros

    Team building experiences encouraged
    Management wants ideas of ways to improve processes

    Cons

    Many changes in the last years leads to feelings of uncertainty in departments
    Low salary range for positions in comparison to market

    Recommends
    Negative Outlook
    Approves of CEO
  9.  

    Great People, Not So Great Internal Coordination/Communication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Flagstar Bancorp full-time

    Pros

    There are many good people that do a lot for their community and genuinely care for others, especially customers and coworkers.

    Cons

    Departments are like nuclear missile silos, especially the large generic departments like marketing. They either don't think to communicate and share info, or they don't want to. At times it is like 100 little companies, instead of 1. The officers club also exists like the military in the 1950's. Non-Officers don't communicate with officers outside their direct reports.

    Advice to ManagementAdvice

    Force your employees to share information across teams and titles. Job titles are just a function, not a symbol or culture of your status.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good place to work...not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Service Representative  in  Lansing, MI (US)
    Former Employee - Financial Service Representative in Lansing, MI (US)

    I worked at Flagstar Bancorp full-time for less than a year

    Pros

    Great hours...Sundays off and paid holidays. Easy to maintain life outside of work.
    Friendly environment. Enjoyed my coworkers.

    Cons

    Work is a bit redundant and dull at times

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Buissness Operations  in  Troy, MI (US)
    Former Employee - Buissness Operations in Troy, MI (US)

    I worked at Flagstar Bancorp full-time for more than 3 years

    Pros

    The staff at this banking institution are amazing individuals.

    Cons

    Middle Managment is non-exhisting and under appreciated by upper Managment.

    Advice to ManagementAdvice

    Start assigning tasks to groups and instill a degree of accountability across functional areas.

    Recommends
    Positive Outlook
    No opinion of CEO

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