Hotwire Reviews

Updated 2 July 2014
Updated 2 July 2014
107 Reviews

3.2
107 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hotwire President Henrik Kjellberg
Henrik Kjellberg
21 Ratings

Review Highlights

Pros
  • The company respects work-life balance, while still offering challenging opportunities (in 28 reviews)

  • Exciting industry (travel) discounts on travel products (in 6 reviews)


Cons
  • Work-life balance are non-existent depending on the group (in 4 reviews)

  • If you're looking for career growth, you need to make sure you are on your manager's radar at all times (in 5 reviews)

More Highlights

4 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 11 people found this helpful  

    Worse company to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  San Francisco, CA (US)
    Current Employee - Manager in San Francisco, CA (US)

    I have been working at Hotwire full-time for more than 3 years

    Pros

    Benefits are sub-par. There's really nothing good left to say about this place.

    Cons

    Morale is down due to staff reductions in 2013 & those left all want to leave, moreover no one wants to apply to work here anymore. Salary is low. An positive review written on here are either from HR or management who are trying to entice new candidates to join a sinking ship. Henrik has Napoleon's complex. I'm sure he'll get the boot next. Funny how he came in a laid off half the work force then the remaining half all quit! Because of that, HR has stopped hiring for the SF office and now recruiting for Bellevue where there's less of a turnover. What a shame how fast this company fell.

    Advice to ManagementAdvice

    Good luck trying to re-build.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 6 people found this helpful  

    This place is going down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hotwire full-time for more than a year

    Pros

    If you want a job with great work/life balance, look no further. It is also situated in a great location with plenty of lunch options.

    Cons

    Below average compensation; Lost office culture; Too much turnover and too many unhappy employees. It has been one full year since the new CEO/President joined and we are still seeing reorg happening every now and then. It is obvious that management doesn't know what to do and which direction to go.

    Advice to ManagementAdvice

    Too little too late. Culture has been lost despite management's effort to bring it back.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 3 people found this helpful  

    Terribly managed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Tigard, OR (US)
    Former Employee - Customer Service Representative in Tigard, OR (US)

    I worked at Hotwire full-time for more than a year

    Pros

    While the turn over rate for this place was insane, the few employees that stuck it out were generally good people. Connecting on a level of "I-hate-this-place" was our common ground. Some of the management team was tolerable.

    Cons

    No incentive or perks, minimum wage with no shift differential or opportunity for raises, ever-changing expectations and training, jumbled management and policy.

    Advice to ManagementAdvice

    There is no help for this place

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 3 people found this helpful  

    Poor management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Francisco, CA (US)
    Former Employee - Anonymous Employee in San Francisco, CA (US)

    I worked at Hotwire

    Pros

    Great location. Many fun company events.

    Cons

    Manager was clueless. Every small issue was a major fire. Manager/reports ratio too high.

    Advice to ManagementAdvice

    Weed out the incompetent managers without regard for seniority.

    Doesn't Recommend
    No opinion of CEO

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