Hotwire Reviews

Updated 7 August 2014
Updated 7 August 2014
107 Reviews
3.2
107 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hotwire President Henrik Kjellberg
Henrik Kjellberg
24 Ratings

Review Highlights

Pros
  • The company respects work-life balance, while still offering challenging opportunities (in 28 reviews)

  • Exciting industry (travel) discounts on travel products (in 6 reviews)


Cons
  • Work-life balance are non-existent depending on the group (in 4 reviews)

  • If you're looking for career growth, you need to make sure you are on your manager's radar at all times (in 5 reviews)

More Highlights

24 Employee Reviews Back to all reviews

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  1.  

    Great people to work with but poor leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Francisco, CA (US)
    Former Employee - Anonymous Employee in San Francisco, CA (US)

    I worked at Hotwire full-time for more than 3 years

    Pros

    All the people I worked with were outstanding, but lack of leadership led to the company's downfall and layoffs last Fall. I wasn't part of the layoffs but after so many people left I decided to leave to for a better opportunity. There is work/life balance though but that's because I don't think people want to stay any longer at work then they have to!

    Cons

    True creativity and innovation is not valued. It's an extremely analytical company to the point that those that rely on intuition are not valued. Everything has a cost and number which is fine, but not when it comes at the price of not understanding what customers actually want. Everyone gets lost pinching pennies and then doesn't understand what they can't see the forest for the trees. There's no investment in what will actually make customers happy.

    Advice to ManagementAdvice

    Give people more creative freedom to solve problems and invest in long-term solutions.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Many recent changes in leadership and focus for the company have made this a difficult place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Francisco, CA (US)
    Former Employee - Anonymous Employee in San Francisco, CA (US)

    I worked at Hotwire full-time for more than 8 years

    Pros

    Hotwire has a great product with many years of experience.

    Cons

    Reduction in staff in 2013 was not expected and hard for everyone in the company whether you are still there or not.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Big changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hotwire full-time for more than a year

    Pros

    Coworkers, development environment. Good engineers that collaborate well in an agile environment.

    Cons

    Big corporate restructure. After layoffs, emphasis is on saving money meaning not sure how work will be valued during performance reviews.

    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Sr. Software Engg

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  San Francisco, CA (US)
    Current Employee - Senior Software Engineer in San Francisco, CA (US)

    I have been working at Hotwire full-time for more than a year

    Pros

    Small and good company overall

    Cons

    Lots of management changes after new CEO took over

    Advice to ManagementAdvice

    Nothing

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    lost during transition period

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  San Francisco, CA (US)
    Current Employee - Senior Software Engineer in San Francisco, CA (US)

    I have been working at Hotwire full-time for more than 10 years

    Pros

    good life and work balance
    people are nice

    Cons

    business environment is deteriorating, upper management are changing, lots of change happening in the company

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    Hotwire.com - It's a sinking ship!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer  in  San Francisco, CA (US)
    Former Employee - Software Engineer in San Francisco, CA (US)

    I worked at Hotwire full-time for more than a year

    Pros

    1. Used to be a great place to work.
    2. Used to be good work-life balance, and flexible work timings.
    3. Excellent travel benefits like free $500 money.
    4. Free $600 for health-gym.
    5. If you are in the right team then you will enjoy the work. It all depends on the Manager and Lead. Our lead lacked everything apart from technical knowledge.
    6. Great location.
    7. Good and supportive people to work with.
    8. Scope for innovation but it all depends on your manager.
    9. You can learn new technologies.
    10. Everyone says Agile but it is not.
    11. Laid back attitude.
    12. Used to have fun parties.

    Cons

    1. Pathetic salary, below average what market pays.
    2. Recently fired 50+ people in the first round but CEO still thinks that HW is not lean.
    3. Open secret - CEO Clem Bason was asked to leave his position.
    4. New CEO wants to prove that he can turn around, and add a bullet point in his resume for the cost of employee careers.
    5. Forget about any promotion in future and join.
    6. Made a huge bet on International and paying the price now.
    7. All the good people left, only the dead water remaining.
    8. Not sure what middle management is doing.
    9. Made a huge mistake by not investing in Analytics.
    10. There will be no mentoring or encouragement for your work.

    Advice to ManagementAdvice

    Think why people go to priceline.com and seriously our commercials are lazy.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Good Overall Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hotwire full-time for more than a year

    Pros

    Great benefits - good location - flexible schedule

    Cons

    Low pay - Lack of communication - not stable

    Advice to ManagementAdvice

    Listen to your employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Used to be great, but times are changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Unix Systems Administrator  in  San Francisco, CA (US)
    Current Employee - Unix Systems Administrator in San Francisco, CA (US)

    I have been working at Hotwire full-time for more than 3 years

    Pros

    - The people are mostly great
    - Nice office
    - Great benefits
    - Passion for travel
    - Lots of opportunity to learn new technologies

    Cons

    - No more work from home
    - New president that doesn't seem to understand the bay area job market
    - Layoffs during a time of running extremely lean already
    - Lots of good people leaving
    - Average pay is below market rate
    - The "fun" environment of the past has become a much more stressful and negative environment

    Advice to ManagementAdvice

    Quit the "crack the whip" attitude now or we're going to lose all our best employees. Bring back the fun, flexibility, passion, and atmosphere that made the company so successful in the past.

    Recommends
    Negative Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    It's just ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA (US)
    Current Employee - Anonymous Employee in San Francisco, CA (US)

    I have been working at Hotwire full-time for more than a year

    Pros

    - Great work / life balance. Reasonable hours
    - Great benefits like commuter reimbursement, health and fitness allowance, extra floating holidays, free fancy drinks
    - The company has been around for awhile now so it's pretty stable and efficient

    Cons

    - Seems like getting ahead is difficult. It's very corporate in that way. There seems to be a lot of middle management positions. I don't know what all those people do.
    - The culture is pretty dull. Perhaps in the past it was more exciting and energetic, but now it seems cliquey and staid. As a new person, I didn't feel very welcomed. The pace seems slow to me. Not a very exciting place to work.
    - Pay is decent, but on the lower end
    - A lot of people have been there for a very long time. I wonder if that is a good thing or a bad thing. New blood, new ideas, new energy....
    - My manager doesn't really advocate for me or mentor me. I feel left on my own to navigate a relatively large and somewhat closed off culture.

    Advice to ManagementAdvice

    Clem made a habit of talking to and getting to know all employees. He made himself approachable. I don't get that feeling from most of the rest of the senior team. Be approachable and help ALL employees feel that their input is valuable, not just the people with seniority or in product and marketing. The next great idea could come from anyone.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Wants to be a leader in business, but pay sucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hotwire full-time

    Pros

    First of all, kudos to the management for making a wise decision to transition from Waterfall to Agile, very late though and probably the last company to adopt a methodology proven in the market 4 years back. It really gives a great feeling as if sitting on a hot seat everyday.. Work is very interesting and challenging and I see a lot more potential for growth and improvement coming on the way sooner..

    Cons

    Having said growth potential exists, definitely not in terms of pay / position. Don't expect any promotions.. Expect just few biscuits as increment or bonus.. No recognition for the achievers and your manager will not pat on your back for the job well done. Management aims to be a leader in business and wants to use state of the art technology and tools, but pays literally low compared to the industry standards.. Come on, give something to the real workers.. After all, management should not take all the pride & money at the end of the day.

    Advice to ManagementAdvice

    Fantastic show in the last 1 year and good luck for the future..

    Recommends
    Positive Outlook
    Approves of CEO

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