Huntington National Bank
2.9 of 5 172 reviews
www.huntington.com Columbus, OH 5000+ Employees

Huntington National Bank Reviews

Updated Apr 09, 2014

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2.9 172 reviews

                             

75% Approve of the CEO

Huntington National Bank Chairman, President, and CEO Steve Steinour

Steve Steinour

(89 ratings)

50% of employees recommend this company to a friend
29 Employee Reviews Back to all reviews
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Bank Teller

Teller (Former Employee)
Macomb, MI (US)

I worked at Huntington National Bank part-time for more than a year

ProsSome Nice People
Clean environment to work in
It's a nice alternative to retail or fast food jobs for those still in school or just graduated

ConsExpect too much for too little pay
you are required to meet sales goals even as a bank teller
Part time you have to pay for your own insurance and it's not cheap

Advice to Senior ManagementWhile it makes sense that tellers should be well versed on banking products, they should not be required to meet sales goals for these products and should be encouraged to promote products people need, but there shouldn't be strict goals like there would be in retail

No, I would not recommend this company to a friend

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Overall a negative experience

Manager (Former Employee)
Cincinnati, OH (US)

I worked at Huntington National Bank full-time for more than 10 years

ProsExcellent Base and had excellent benefits.

ConsManagement has changed culture to a very "dog eat dog" and fear of job culture.

No, I would not recommend this company to a friend

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Would not apply again

Teller (Current Employee)
Cleveland, OH (US)

I have been working at Huntington National Bank part-time for more than a year

ProsQuite a few parts of the job itself are bearable and good learning experience in banking and customer service.

ConsWhere do i begin? Centralized training and then you get to the branch and everything is different. Its a "boys club" and most branches have employees that have been there since the dawn of time. Every branch is run along corporate guidelines but as the manager feels fit. Hr and upper management won't back you up if you have a legitimate complaint and much more.

Advice to Senior ManagementReevaluate management at the branch level.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Horrible management structure with no way to report inept managers

In Store Banking Specialist (Current Employee)
Okemos, MI (US)

I have been working at Huntington National Bank full-time for more than a year

ProsPeople from corporate seem to actually care about the customers

Base Pay and benefits are competitive.

ConsDisctrict and Store Managers insist on a strict chain of command so you must complain about an inept Store manager directly to him. If you try to go higher up they just refer the matter back to the Store manager to take care of.

Incredibly high turnover rate (mostly due to horrible management)

Greatly reduced incentive plans while making them impossible to hit (it is rare for more than 1 banker out of the entire district to get a monthly incentive check).

Advice to Senior ManagementListen to you customer facing employees and realize with low sales results and high turnover the manager is usually the problem.

No, I would not recommend this company to a friend

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2 people found this helpful  

Unfortunately the reviews are true...

Anonymous Employee (Former Employee)
Columbus, OH (US)

I worked at Huntington National Bank for more than 10 years

ProsI absolutely loved working with my peers; there are so many smart, resourceful and good people that work at Huntington. I have worked with Huntington through 3 leadership changes and have seen the very good to the very bad. Ultimately I'm embarassed that the leadership has let the perception of the company get to this point. This perception does a disservice to the talented workforce that is still there.

ConsSimilar to what many others have said, Huntington has bred a culture of dishonesty, backstabbing and at times even unethical behavior by its managers (I personally have seen this with mid-level and senior level management). As a whole, management is untrained in leadership philosophy and practices and learns from its peers who lack integrity and are untrained as well. With all this being said, there are some GREAT managers at Huntington but unfortunately the bad is outweighing the good.

Advice to Senior ManagementLike someone else said - you know what you need to do. Until this type of feedback is taken seriously and management truly wants to change the culture from within, it will not happen.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Not the job you think it will be. Read the real reviews (the 3 stars or less ones) and be cautious.

Anonymous Employee (Current Employee)

I have been working at Huntington National Bank

ProsMost of the staff (read: fellow grunts in the trenches) are good folks. Management can be iffy.

ConsHigher up couldn't care less about you unless you are a selling machine, and even if you are then you'll just get an "atta boy/girl" and told you need to sell some other meaningless product.

Good bank to belong to as a customer, awful to actually work for. Unless you like feeling like a cog, and being grossly underpaid.

Advice to Senior ManagementShow your staff that you see them more than just a sales number on a spreadsheet. Constantly bombing them about how they should sell more credit cards, and call customers to "upsell" them on more accounts is not the best strategy for keeping them around for the long haul, or making them want to stay - hence the insane turnover rate.

Most of the people in power have very little knowledge in terms of how to properly motivate people. It starts with making your staff feel valued. Some serious training in this regard is needed. If the company doesn't care about the employee why should the employee care about the job?

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In the beginning I loved it, but now I wish I'd never come

Escrow Process Administrative (Current Employee)
Columbus, OH (US)

I have been working at Huntington National Bank full-time for less than a year

ProsFlexible work schedules, the work was easy although I am not doing what I was hired to do.

ConsHR is not helpful, there is no room for advancement.

Advice to Senior ManagementI just wish that they were a little more caring and helpful. HR is supposed to be helpful and anonymous, but they report all confidential information back to management. The pay is not that well for all of the BS work they have us doing.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Low pay, shrinking workforce

Commercial Credit Analyst (Former Employee)

I worked at Huntington National Bank full-time for more than a year

ProsCredit Analyst position taught me alot and brought some reality to my finance degree.

ConsLowball pay, 1960's culture ("old boys club"), not much room for advancement.

Advice to Senior ManagementYou already know all of this and that's what makes you Huntington.

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Not what they lead you to believe.

Anonymous Employee (Former Employee)

I worked at Huntington National Bank full-time for more than 3 years

ProsPay is good - unless you are salary. Then it appears to be good until you realize what all is expected of you. No amount of pay is worth giving up your life.

ConsThey preach work life balance but there is only WORK! It is all sell, sell, sell and what you sell is NEVER good enough. Incentive used to be good then Huntington changed it and it became non-existent for the majority of employees. They expect you to do whatever has to be done to make a sale. They force you to call customers constantly, if they don't call you back call them again and again. You start to feel like a stalker. District managers are ridiculous. It seems that they love drama, start it then blame employees. DM should make the work conditions better not worse. Huntington should do more of the practice what they preach technique and treat employees respectfully.

Advice to Senior ManagementLook at why the turn over rate is so high. Give employees a chance to have a life outside of Huntington. Don't make employees who do the right thing feel like the outsiders and don't let DM's treat employees so poorly. Employees should not go to work feeling sick and then feel even worse because the DM will be in their office that day. If it wasn't for your employees their would be no Huntington bank.

No, I would not recommend this company to a friend

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Enter at your own risk

In Store Banking Specialist (Current Employee)
Hilliard, OH (US)

I have been working at Huntington National Bank part-time for less than a year

ProsGood benefits, and high starting pay than most entry level positions. Training Classes are very helpful

ConsMentor Program, mentors are still learning and are not helpful. Branch Mgmt is extremely Unorganized and ill prepared. Schedules change are non negotiable and happen often. Heavy task load and no time.

Advice to Senior ManagementMake sure your mentors have the time to PROPERLY mentor. And schedule your new hires with enough time to train in class AND meet all the deadlines for filing forms and completing Web based trainings. I will not work off the clock to complete these.

Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Huntington National Bank reviews and ratings - including employee satisfaction and approval ratings for Huntington National Bank CEO Steve Steinour. All 29 reviews are posted anonymously by Huntington National Bank employees.