Huntington National Bank

  www.huntington.com
  www.huntington.com
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Huntington National Bank Reviews

Updated 7 August 2014
Updated 7 August 2014
228 Reviews
2.8
228 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Huntington National Bank Chairman, President, and CEO Steve Steinour
Steve Steinour
127 Ratings

Review Highlights

Pros
  • great work/life balance for my family (in 6 reviews)

  • Management was very personable, everyone was a team player, good benefits and perks (in 9 reviews)


Cons
  • Work long hours sometimes 6-10 days in a row (in 16 reviews)

  • Work/Life balance is a huge issue at HNB - IT employees normally work 60 (in 7 reviews)

More Highlights

35 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Huntington had the potential to be a great employer, but they fell short.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Universal Banker  in  Columbus, OH (US)
    Current Employee - Universal Banker in Columbus, OH (US)

    I have been working at Huntington National Bank full-time for more than 3 years

    Pros

    The people I worked with were amazing and I formed many close relationships. They offer great benefits and there are many opportunities for advancement.

    Cons

    Policies and expectations change almost constantly. I was fired from my position for violating a policy that they had never informed me of. I filed for unemployment and they denied it for weeks saying that I was aware of the policy that I had violated. In the end, they had no proof that they had ever informed me of the policy change. I have heard of many similar cases from other people who have been fired from Huntington. Their expectations of their employees is inconsistent and makes for a very unstable work environment.

    Advice to ManagementAdvice

    Please be clear with your employees what their expectations are and work with them when they don't line up with what previous managers have expected, because there will be huge discrepancies.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Huntington National Bank full-time for more than 10 years

    Pros

    If you know upper management you have it made when it comes to promotions and raises.

    Cons

    No pension plan it was frozen December 2013. benefits changed to where the employee is spending more out of pocket expenses to save the company money

    Advice to ManagementAdvice

    It is the little people who is the back bone of the company. You need to make benefits more affordable.

    Disapproves of CEO
  3.  

    As a collector, our goals were completely unrealistic and were not granted the support of management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Columbus, OH (US)
    Former Employee - Customer Service Representative in Columbus, OH (US)

    I worked at Huntington National Bank full-time for less than a year

    Pros

    Decent hours and paid holidays off, which was a good thing.

    Cons

    COMPLETELY stressful and no support from management. The managers and team leaders were VERy disconnected with the team members

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Working in a Huntington Bank branch as a personal banker was the most stressful job I have ever had due to their focus o

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Personal Banker  in  Toledo, OH (US)
    Former Employee - Senior Personal Banker in Toledo, OH (US)

    I worked at Huntington National Bank full-time for more than 3 years

    Pros

    They invest time and money in getting their staff licensed for security and insurance sales. Branch offices are bright, modern and appealing. I enjoyed making friends and establishing relationships with my customers. They were the best part of my job. Of course, there were a few stinkers!

    Cons

    Their focus on sales goals not customer service & needs made every month end a nightmare. Wearing company, polyester "career apparell" diminishes professionalism except at the teller level. I was fearful of taking time off because of the monthly push to make numbers in all areas...a week vacation would mess up your pipeline.

    Advice to ManagementAdvice

    Find out who is doing the work at the branch level and staff these branches adequately. Tellers get the raw end of the stick. Most have no benefits and are ill equipped to make intelligent referrals for investment and lending products. Turn over is a big problem.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    It all depends on the management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker
    Current Employee - Personal Banker

    I have been working at Huntington National Bank full-time for more than 8 years

    Pros

    Coworkers, 401k, time off allowances

    Cons

    Management, expectations, changing sales goals to a point where you can't reach them, 10 cent raises if you are lucky, terrible medical benefits and cost, always fearful of getting written up.

    Advice to ManagementAdvice

    Inspect what you expect, look over the compensation and ask yourselves "can our loyal, talented employees survive on this?" Concern yourself with the everyday struggles and anxieties that the middle and lower management causes the little people.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Losing the culture, quickly turning into Chase.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Banker  in  Columbus, OH (US)
    Current Employee - Banker in Columbus, OH (US)

    I have been working at Huntington National Bank for more than a year

    Pros

    Benefits are amazing. 401k, great health benefits, great cause Paletonia

    Cons

    Every time you turn around they are asking for donations, they place less emphasis on the customer and more on numbers, managers are stretched so thin that promises are always broken. Short staffing is causing call volume to spike out of control.

    Advice to ManagementAdvice

    We are turning into chase and that is NOT our culture. Value your employees, stop making excuses and set an expectation for customer behavior when they call in. We have been taking a beating lately

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    bank teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Huntington National Bank part-time for less than a year

    Pros

    clean working environment
    some nice people

    Cons

    low pay, high cost of opt in health plan, having to push banking products on customers to reach sales goals- customers were often not looking to be sold anything when coming to a bank but you were still held accountable for making your quota

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Would not apply again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller  in  Cleveland, OH (US)
    Current Employee - Teller in Cleveland, OH (US)

    I have been working at Huntington National Bank part-time for more than a year

    Pros

    Quite a few parts of the job itself are bearable and good learning experience in banking and customer service.

    Cons

    Where do i begin? Centralized training and then you get to the branch and everything is different. Its a "boys club" and most branches have employees that have been there since the dawn of time. Every branch is run along corporate guidelines but as the manager feels fit. Hr and upper management won't back you up if you have a legitimate complaint and much more.

    Advice to ManagementAdvice

    Reevaluate management at the branch level.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Overall a negative experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Cincinnati, OH (US)
    Former Employee - Manager in Cincinnati, OH (US)

    I worked at Huntington National Bank full-time for more than 10 years

    Pros

    Excellent Base and had excellent benefits.

    Cons

    Management has changed culture to a very "dog eat dog" and fear of job culture.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Horrible management structure with no way to report inept managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - In Store Banking Specialist  in  Okemos, MI (US)
    Current Employee - In Store Banking Specialist in Okemos, MI (US)

    I have been working at Huntington National Bank full-time for more than a year

    Pros

    People from corporate seem to actually care about the customers

    Base Pay and benefits are competitive.

    Cons

    Disctrict and Store Managers insist on a strict chain of command so you must complain about an inept Store manager directly to him. If you try to go higher up they just refer the matter back to the Store manager to take care of.

    Incredibly high turnover rate (mostly due to horrible management)

    Greatly reduced incentive plans while making them impossible to hit (it is rare for more than 1 banker out of the entire district to get a monthly incentive check).

    Advice to ManagementAdvice

    Listen to you customer facing employees and realize with low sales results and high turnover the manager is usually the problem.

    Doesn't Recommend
    Approves of CEO

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