Insight

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Insight Reviews

Updated 12 August 2014
Updated 12 August 2014
182 Reviews

2.7
182 Reviews
Rating Trends

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Insight President and Chief Executive Officer Kenneth T. Lamneck
Kenneth T. Lamneck
105 Ratings

Review Highlights

Pros
  • Good people for the most part, challenging work (in 10 reviews)

  • Good place to start for entry-level IT sales (in 5 reviews)


Cons
  • terrible hostile work environment, terrible home work balance terrible upper management team (in 10 reviews)

  • There is such a lack of discipline from sales reps who do not care very much (in 5 reviews)

More Highlights

41 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Its a matter of time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Sheffield, England
    Former Employee - Account Executive in Sheffield, England

    Pros

    Wonderful people (non management)
    compensation plan was ok got worse over the years
    Very good tech team

    Cons

    micro management
    lack of training
    HR policies are very questionable
    Core values are not followed

    Advice to ManagementAdvice

    The company seriously needs to look after their employees, after 10 years at Insight i was dismissed because they found a loop hole in the HR policies. If a manager doesnt like you then they will find anything to pin on you to get you out of the business. Quote from a director "if we want someone out we will get them out" clearly worked in my case. I think the SLT need to look a little deeper into the business and realise the reps are the ones keeping the business afloat.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Poor Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Executive  in  London, England
    Current Employee - Senior Account Executive in London, England

    Pros

    Training around sales and that is the ONLY positive thing.

    Cons

    Poor management with no direction what so ever. They keep handing out promo leaflets to call from. One day you are calling to sell HP printer and tell the client why HP is better than other, the next day you have to call the same client again and sell Epson or Dell and advise that why it is better than others.

    They have hard time paying commission to their sales guys. You dont get any support from management. Within the last 2 years (2012-2014), more than 100 people have resigned due to poor management from their UK office. They micro-manage and do not let you sell your own way. You know your clients better, but they treat you like a kid.

    If you pickup recent data about the growth of tech companies, Insight graph is going down. Its a shame to see a good company being mis-managed. They have let very good people go and have changed their way of operation from solution selling to call centre.

    Advice to ManagementAdvice

    You need to treat adults like adults. You can guide them, but do not push them towards what your vendors want to sell

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    They never fail to disappoint...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager  in  Tempe, AZ (US)
    Current Employee - Sales Manager in Tempe, AZ (US)

    Pros

    Good people to work with. I enjoy my coworkers.

    Cons

    Management has no clue due to promoting within the good old boys club. Poor benefits. They talk about wanting to retain employees but do the opposite through their actions.
    The "fun commitee" tries REALLY hard but has no company sponsorship and support. Unfortunately EVERYTHING is about the bottom line. They don't consider employees as an asset.

    Advice to ManagementAdvice

    You have talent and experience within the company. Utilize it.
    If you'd invest in your employees it will come back to you.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Stay away, they lure you in and steal your soul.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Montreal, QC (Canada)
    Former Employee - Account Executive in Montreal, QC (Canada)

    Pros

    Good Cafeteria. Some good managers (but they are often sacked).

    Cons

    Everything else. Mafia style management.

    Advice to ManagementAdvice

    Get off your high horses and listen to your AE's. Remember, the one's who don't get their noses brown are the one's you should respect.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Misleading Company!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Company talked a good game however once employed failed to live up to it.One they charge you 50.00 dollars every pay check for use of there truck to work for there company also you have to refill containers with your own water from home everyday.No money back for use of your water.Oh and they encourage sales but you have to police them for your commission if you get it at all.Also no one explains anything improper training and when it comes to your pay break down based on the jobs you did no ones knows nothing.They pay you what they want to pay you.This is just my experience. Basicly no pros. Morrisville NC

    Cons

    Everything that was said up top and more!!!!Sorry company starting with management on down.You work mon thru sat from 8 to 6 sometimes 7pm and still bring home 700.00 each pay period with no benefits or 401k nothing.SMH

    Advice to ManagementAdvice

    Close the company down.He that cant follow cant lead!!

  7.  

    Boastful, cocky, uptight, and uncaring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Tempe, AZ (US)
    Former Employee - Account Executive in Tempe, AZ (US)

    Pros

    Fun environment. Insight likes to have fun at work. They do pretty creative fun (free) activities to keep you motivated to sell, sell, sell.

    Cons

    Shaky leadership, bad management, horrible HR policies. Horrible medical benefits.

    Advice to ManagementAdvice

    Give better direction for your employees. Do not put your employees in debt for medical bills. You should be able to provide better insurance for your employees since you're a Fortune 500 company and make more that $5b in revenues per year. Work with your employees so you won't have such a high turnover. Senior management was shifted around before I left. I really think this company should utilize some type of internal affairs department to ensure their employees are being treated fairly. Implement policies that would encourage your employees to stay motivated to work hard for your company. Do not penalize people because they do not fit the mold or perfect in every way. You're only as good as the investment that you put into your talent and your clients can see that and there is no sales script that can disguise that.

    This company only had a high deductible plan with a $3,000 deductible plan at the time I was employed there. Lets be honest if your start your employee with $30-$40K starting salary how do you expect to pay an insurance premium and $3000 before it pays anything? Also if you say that benefits start in 30 days please stop using that misleading statement because it could get you in trouble. For example, we waited 30 days to select benefits, pay premiums for another 30 days, then was able to utilize the benefits after another 30 days. People, that's waiting 90 days for benefits.

    I believe there is opportunity to move around and acquire other skills to move in other areas of the company. There are certification programs available to you while you are there. Please take advantage of this training as I believe this is very helpful to your sales career there.

     Insight does a fair amount of fun activities that will keep you energized for the short term.

    Please make your sales managers support your new hires better rather than sell or drown tactics. I cannot tell you how many times I had to depend on a veteran sales rep on critical issues for my clients.

     However I like the CEO of the company and I believe he will take this company in the right direction over the long haul.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Don't do it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Secretary  in  Tempe, AZ (US)
    Former Employee - Secretary in Tempe, AZ (US)

    Pros

    Sick time was not regulated -- Could take a good bit off if needed. Was located in a beautiful city and great shopping nearby.

    Cons

    Everything -- No growth or promotion opportunities. Depressing culture and workplace; Benefits were not good.

    Advice to ManagementAdvice

    Strive to put employees first.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Great people. Horrible management

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great people to work with. Management says all the right things.

    Cons

    Management is so clueless and disconnected as to what is happening in the company and what needs to be done. They keep talking about fixing it to prevent the turnover.

    Advice to ManagementAdvice

    Stop taking away benefits. Start listening to your employees.

  10.  

    Runaway

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Montreal, QC (Canada)
    Current Employee - Account Executive in Montreal, QC (Canada)

    Pros

    Great Benefits, some good people work there. Good training too.

    Cons

    Most has already been said. Runaway. we started the training and after a couple of weeks, they started firing people. all they tell you is you are not a fit for the company, please take your belonging.
    you ve been warned.
    I would stay away from the company.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Montreal, QC (Canada)
    Former Employee - Account Executive in Montreal, QC (Canada)

    Pros

    no over time, motivation to look for other jobs

    Cons

    High pressure, no compensation, lack of leadership,

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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