Insight

  www.insight.com
  www.insight.com

Insight Reviews

Updated 10 December 2014
Updated 10 December 2014
203 Reviews
2.9
203 Reviews
Rating Trends

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Insight President and Chief Executive Officer Kenneth T. Lamneck
Kenneth T. Lamneck
114 Ratings

Review Highlights

Pros
  • Good people for the most part, challenging work (in 12 reviews)

  • Good place to start for entry-level IT sales (in 5 reviews)


Cons
  • terrible hostile work environment, terrible home work balance terrible upper management team (in 10 reviews)

  • Work/life balance is non-existent (in 4 reviews)

More Highlights

41 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Poorly Managed Organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Administrator in Uxbridge, England
    Former Employee - Technical Support Administrator in Uxbridge, England

    I worked at Insight full-time (more than 5 years)

    Pros

    Not a lot of pros with this company. There maybe opportunities for advancement and a raise, but it depends on who you know, not what you know.

    Cons

    A lot of cons, which explains the reason for such a high staff turnover. Bullying is the worst con in this organization; the problem is prevalent throughout all departments. The management are short-sighted and arrogant, from the team leaders all the way up to the senior vice-presidents.
    Customer and vendor complaints are frequent, and much of the incompetence in the company is due to poor management decisions that lead to staff lay-offs at the end of every financial quarter.

    Advice to ManagementAdvice

    Resign.

    Doesn't Recommend
    Neutral Outlook
  2. 1 person found this helpful  

    Don't expect too much and you won't be disappointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in Tempe, AZ (US)
    Former Employee - Senior Manager in Tempe, AZ (US)

    I worked at Insight full-time (more than 8 years)

    Pros

    Overall a great group of people to work with (at the contributor level). Several unique benefits (many free breakfasts if you work in the Harl office, tickets to sporting events, tchotchkes galore. Good time off once you have been there 3 years - but vacation time is use it or lose it so no carry-over and no payout when you leave.

    Cons

    You will be trapped in a cube that is as small as legally allowed. Management asks for the impossible and gives no thought into how you are expected to get it done. No career development. Minimal promotions (and those that are promoted are often done with no regard to actual skills).

    Advice to ManagementAdvice

    Invest in the resources that are needed to get the job done right. With all of the data issues that have plagued this company it is hard to believe that it can still do business.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    No career path, can't go anywhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Representative in Tempe, AZ (US)
    Current Employee - Financial Services Representative in Tempe, AZ (US)

    I have been working at Insight full-time (more than 3 years)

    Pros

    Looks good on resume, teammates are so unqualified it is easy to look good

    Cons

    There is no way to move up in the company and no type of career path, pay is below average and if anyone gets a yearly raise it might be $.10 an hour, there is absolutely no training and all the management is completely unaware of what they are doing and are only in their jobs because they have friends in upper management. Benefits are ridiculously expensive and it's literally joked about in staff meetings how underpaid the office workers are.

    Advice to ManagementAdvice

    Start hiring people that are actually qualified for their jobs, managers are literally hiring people that they know are unqualified and about to retire so that they know their jobs aren't at risk because they should clearly not have the position they do

    Doesn't Recommend
    Negative Outlook
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  5. 1 person found this helpful  

    No vision or long term focus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at Insight full-time (more than 3 years)

    Pros

    Strong product offering--combination of hardware, software, and services and enterprise expertise are hard to beat.

    Cons

    Leadership is not focused and doesn't have long term vision of success. Lack of empowerment. Values on paper are good but not embodied in the company.

    Advice to ManagementAdvice

    Have a long term vision of success and stick to it. Empower teammates, improve pay and benefits to attract higher caliber talent.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 4 people found this helpful  

    Partner Champion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Partner Champion in Tempe, AZ (US)
    Current Employee - Partner Champion in Tempe, AZ (US)

    I have been working at Insight full-time (more than an year)

    Pros

    It's big and so you get some of the natural benefits of that. Onsite healthcare clinic and dining facility for example.

    Cons

    What a disappointing adventure this has been. This is one of the cheapest and greediest companies I've ever been around. They frequently block career growth outside of the company and have terrible benefits, especially for a fortune 500 company. If it weren't for the partners spending money and schmoozing reps there would be little hope or positivity.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Delivery Manager in Melbourne (Australia)
    Current Employee - Service Delivery Manager in Melbourne (Australia)

    I have been working at Insight full-time (more than an year)

    Pros

    there is no pros within Insight Service Team

    Cons

    - No recognition for the hardwork
    - No communication from Top down

    Advice to ManagementAdvice

    Don't make the decision call without any communication to your team.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8. 1 person found this helpful  

    I'd reconsider heavily!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Insight full-time

    Pros

    When you clock out, you're done and can enjoy personal life.

    Cons

    At Plano, TX office culture changed after Insight bought Software Spectrum. "Merit increases" were a joke. No way to move up or out from desk job.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Good place to work until they decide you're expendable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Learning and Development Specialist
    Current Employee - Systems Learning and Development Specialist

    I have been working at Insight full-time (more than 5 years)

    Pros

    Good people for the most part, challenging work.

    Cons

    Regular layoffs for no apparent reason.

    Doesn't Recommend
    No opinion of CEO
  10.  

    Inside Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales in Plano, TX (US)
    Former Employee - Inside Sales in Plano, TX (US)

    I worked at Insight full-time (more than 8 years)

    Pros

    Vacation time, Peers, Holiday pay

    Cons

    management shifts, AE shifts, lack of company loyalty

    Advice to ManagementAdvice

    na

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Lack of vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Insight full-time (less than an year)

    Pros

    The salary was very good and the company has a strong history with good upper level management

    Cons

    In my experience the company lacked vision in my particular area. The pitch during the interview was intriguing but the reality was far from the pitch. My experience with Insight was unfortunate but led to me to an excellent opportunity.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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