Lidl

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Lidl Reviews

Updated May 21, 2014

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All Employees Current Employees Only

3.0 43 reviews

50% Approve of the CEO

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Dieter Schwarz

(6 ratings)

41% of employees recommend this company to a friend
8 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Treated like a robot, worked till you're on the scrap heap!

    Store Assistant (Current Employee)

    ProsFairly good rates of pay

    ConsExpected to work like a machine all day everyday.
    The harder you work, the more they expect from you.
    14.5 hour shifts are not uncommon.
    No bonus or overtime rates for bank holidays or even night shifts.
    Rotas often changed without notice.
    Often called in on your days off.
    Always short staffed.
    No staff discount scheme.
    Very unorganised management system from head office, resulting in no common sense in the way they do things.
    Unrealistic work targets - 6ft high euro pallet of stock is expected to be worked in 20 minutes!
    New starters are just stuck on till and given very little training.
    Company has no regard for the working time regulation laws.
    Very poor work/social life balance, leading to bad health/depression/stress

    Advice to Senior ManagementStop treating your employees like robots and start treating them like human beings!
    Stop being greedy with profits and allow stores to use more hours so they can have more staff on to handle the work load

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    First impressions = bad impressions

    Sales Assistant (Current Employee) Wexford (Ireland)

    ProsThe hourly wage is good.

    ConsJust started working here a few weeks ago. I dread everyday going in. You never finish in time yet you are nearly expected to start work 15 mins before your time and not get paid for it. You are nearly expected to be on call 24/7. Hours are always changing. Currently looking for other work right.now just couldn't work in this environment. Never properly trained but expected to know everything, it's just so unprofessional.

    Advice to Senior ManagementBetter train your new employees and having your manager make a show of you in front of customers for absolutely no reason is disgraceful and very embarrassing. Very unhappy in this store, hopefully can hand my notice in soon. I won't be recommending anyone to apply for work here...!!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    You sell your soul to the devil

    Deputy Store Manager (Current Employee)

    ProsThe company is trying to change the company culture, and changes seem to be very positive, but unfortunately it does not reach store level just yet. Stores are still "old school", no positive reinforcements, no recognition, no respect, only pushing, bullying and giving out. Never enough hours given for certain jobs, whoever is in the shop in under constant pressure. Safety in stores is also a huge problem.

    ConsNew core values, the company seems to try make things better.
    Management working hours under control, no 60 hours per week any more.
    Money is good, if you don't do overtime, because overtime is not paid.

    Advice to Senior ManagementMake sure your core values reach every level in organisation.
    More respect for shop workers, at the end of the day they are the ones generating the income.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    2 people found this helpful  

    Good for a few years to save up before you burn out

    Deputy Store Manager (Current Employee) Monaghan (Ireland)

    ProsThe money. Fast promotion if you're lucky.

    ConsLies, trust no one.

    "Everything you have heard is true."

    Advice to Senior ManagementRemember how you never said you would be this way? You were wrong.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Hard work

    Cashier (Current Employee)

    ProsYou gain the ability to perform many things in the same time; you learn how to manage stress and all the situations you find on your way working.

    ConsThere is no respect for employees, and a fake respect for clients. You are not treated well and fair as worker... they see you like "a machine".

    Advice to Senior ManagementLearn respect in order to grow...

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    waste of time

    Middle Manager (Current Employee) Neckarsulm (Germany)

    ProsIf you want to get into the world of retail as a newcomer it is fine, since processes are very simple.

    ConsSince the business model is quite successful, longer serving staff relate this success to themselves. New staff is treated not very well.

    Advice to Senior ManagementProvide that your middle management is actually working. Try to make sure that not 80 % of working time are burned by performing political games.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Be prepared to lose a lot of weight.

    Store Assistant (Former Employee)

    ProsExcellent remuneration for the retail industry at entry level.
    Few opportunities to get bored or become idle while working.
    Varied duties make things more interesting than a comparative role in other retail stores; you will in effect be doing ALL jobs all the time (receiving, stacking, cleaning [inc. deep cleans], cash handling, rotation, outdoor maintenance, complaints handling and more, as opposed to simply sitting at a till for a whole shift.)

    ConsGood starting pay doesn't translate to consistent or generous pay reviews.

    Confusing pay structure makes it difficult to keep track of what you should be paid; it is common for management to 'drop off' hours from your pay, often deliberately because of upper management pressure.

    No internal promotions.

    Extremely unprofessional rota-management. Shifts are frequently added or dropped without notice. Hours are frequently added-to or dropped-off, again without notice, sometimes even as you work the shift in question. You will have all the hours you can handle during seasonal periods, but find your hours cut in half during quiet times of the year.

    Management rarely communicates store strategies, or amendments to working practices; as a store assistant/cashier you will often encounter problems when trying to deal with customers or scanning products, and have to retroactively discover for yourself that practices or products have changed.

    Many of these problems arise because of pressure and threatening behaviour from upper management; threats of summary dismissal, or being summoned to HQ for a talking-to (a two hour drive away) from district or regional managers were common.

    On-the-job training often translated to simply being left on your own to figure things out. This was especially common with new duty managers, who rarely received training at all (even though our store was meant to be a 'training store'.)

    Long shifts with minimal (30 minutes), oddly placed break time. 10am-9pm or later are common. Sometimes you will work from 5am to 3 or 4pm, with NO break until an undetermined time AFTER 12. Simply exhausting. It is also common for managers to close store by 9pm or later, and then be expected in at 6 or even 5am next day, depending on the workload. Sometimes store assistants are expected to do this also, with accusations of 'not being a team player' or disciplinary action if you attempt to assert your rights.

    Just as there is little information flow downwards, so there is no upward flow at all. There is an ingrained company work ethic and expectation for all employees to complete all necessary work regardless of how long it takes or what your written shifts are. You stay until everything is done, or you find yourself getting disciplined and eventually dismissed if you assert your rights, complain, or are simply too exhausted to work effectively.

    Advice to Senior ManagementDue to company structuring as a discount retailer, with overheads reduced by aggressive management of human resources, the only worthwhile advice would have to go straight to the secretive, unreachable top, and includes a complete overhaul of the way the company is run in its entirety.
    A good place to start would be respect for the law and labour practices of the countries it trades in.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    A reasonable salary, but, 50 hours per week min, plus 10-15 hours unpaid overtime every week

    Deputy Store Manager (Current Employee)

    ProsThey have never made anyone redundant, so it's a great place to look for (or hold onto) a job during a recession.

    ConsHours are very poor, as a minimum managers will work 10am to 9.30pm one day, then be in at 6am the next day, working until at least 4.20pm. Typical hours are much longer.

    Communication in poor; years ago the company was so keen to expand, they were promoting staff from management into District Manager with no formal managerial training. The result is a team of weak and inexperienced regional managers. This has a negative ipact on motivation for the staff, and means that important issues are missed.

    Examples of managerial failings include a lack of understanding around Human Resourcing related legislation, no knowledge or training on Health and Safety and Risk assessment.

    Advice to Senior ManagementThe managers are all keen and work hard, at every level in the company. But training and resourcing needs to improve dramatically. Better management will bring in improved communication, clearer goals, and greater motivation.

    No, I would not recommend this company to a friend

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