Marriott

  www.marriott.com
Work in HR? Unlock Free Profile

Marriott Reviews

Updated Jul 29, 2014
All Employees Current Employees Only

3.6 1,220 reviews

89% Approve of the CEO

Marriott President & CEO Arne Sorenson

Arne Sorenson

(394 ratings)

76% of employees recommend this company to a friend

Review Highlights

Pros
  • Marriott really focuses on a good work-life balance (in 32 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 68 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 38 reviews)

  • Some times the demands to work long hours proves to be a burden to associates family members (in 63 reviews)

More Highlights
462 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great for a university student who wants an easy job but have to work lots of hours!

    Navigator (Former Employee) Manchester, England

    ProsGood pay for a student job. Management very helpful and understanding of other commitments.

    Conscan include long hours. early mornings/ late evenings etc

    Advice to Senior Managementneed a better system on handling cash. Till systems needs updating too

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    It has been more than exceptional

    Bar Associate (Current Employee) Manchester, England

    ProsI especially all the systematic work culture

    ConsThere is a communication gap between the management and associates

    Advice to Senior ManagementShare with associates

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Culture

    Manager (Current Employee) London, England

    ProsAn abundant of resources and experience to draw from

    ConsTight knit, channeled perspective, not many organic growth opportunities

    Advice to Senior ManagementDo more to inspire younger associates, create more opportunities for growth, loosen up as a company

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great company, appreciated experience in cv

    Waitress (Former Employee) London, England

    ProsFair treatment, great trainings on a monthly basis, cross training possibilities, respectful colleagues. Their recruitment is on a high level, it is not easy to get in.

    ConsProbably the salary could be better, and sometimes you have to wait long years to get promoted as it is not easy

    Advice to Senior ManagementThe salary could be better as the wages of food and beverage associates mostly depends on the occupancy and you can do nothing about it.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Good

    Revenue Manager (Current Employee) City of London, England

    Pros- competitive salaries
    - good opportunities for senior leaders
    - good benefits such as pension plan, private medical insurance, new bonus plan, etc.

    Cons- slow in change management
    - unbalanced work -life balance (labour shortage, etc. )
    - new system improvements currently in progess

    Advice to Senior Management- Focus on training and development of entry-level position up to senior manager positions
    - review processes to implement efficiencies and therewith enabel work-life balance

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    This was an unpaid internship in Sales and Marketing.

    Intern (Current Employee) London, England

    ProsManagers and supervisors went out of their way to see that I was learning and treated me with respect.

    ConsI'm not too familiar with job advancement at the Marriott but it seems that it is difficult to get promoted and some of the associates work very hard for what they are paid while the upper management seems to get great benefits.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    Great Company for Career Growth

    Front Desk Associate (Current Employee) Bethesda, MD (US)

    ProsGood career growth opportunities
    Very Diverse

    ConsIf you want to move up, you have to network. But that's true just about anywhere, right?

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Great company and benefits!

    Front Desk Associate (Current Employee)

    ProsMy direct manager is the reason I love working for this company no matter what it is my manager is always there to help me get better. If you show interest in wanting to move forward with the company and get promoted they are there to give you the tools to do so. Marriott is a company that would like to see there employees move up the chain and if you have a great manager they will help you to succeed.

    ConsYou can be forced to cross training at the particular Marriott property I work at and yes it's fine to learn other departments but if that's not what I applied for then that me make the choice to not cross training right away.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Front desk in Newport Beach, CA

    Front Desk Associate (Current Employee) Newport Beach, CA (US)

    ProsGreat co-workers, fun work environment, but also high employee standards. If you like customer service you will love working for Marriott.

    ConsVery poor management. Terrible, long and sometimes back to back hours.

    Advice to Senior ManagementTRAIN. Train everyone thoroughly. They don't get enough training and that effects the guest experience and also the employees.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great experiences, great people!

    At Your Service Agent (Former Employee) San Antonio, TX (US)

    ProsWork-life balance was great! Several discounts with different affiliated companies. Great benefits. Endless amounts of opportunities to move up the ladder. Compensation was always the highest in comparison to the competitors.

    ConsFormer and some current people in leadership that bends the rules too often and not following policy guidelines. Too many people using FMLA as an EXCUSE for everything (i.e. used to get days off if they don't want to work) and not what it was intended for. Besides that, everything was great!

    Advice to Senior ManagementMore training may be very helpful for many of the employees that consistently make errors. Seniority shouldn't give someone an excuse to get away with something (i.e. constant tardies and/or call-offs).

    Yes, I would recommend this company to a friend

Worked for Marriott? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.