Marriott
3.6 of 5 994 reviews
www.marriott.com Bethesda, MD 5000+ Employees

Marriott Reviews

Updated Apr 13, 2014
All Employees Current Employees Only

3.6 994 reviews

                             

88% Approve of the CEO

Marriott President & CEO Arne Sorenson

Arne Sorenson

(302 ratings)

75% of employees recommend this company to a friend
376 Employee Reviews Back to all reviews
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Great for a university student who wants an easy job but have to work lots of hours!

Navigator (Former Employee)
Manchester, England

I worked at Marriott part-time for more than 3 years

ProsGood pay for a student job. Management very helpful and understanding of other commitments.

Conscan include long hours. early mornings/ late evenings etc

Advice to Senior Managementneed a better system on handling cash. Till systems needs updating too

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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It has been more than exceptional

Bar Associate (Current Employee)
Manchester, England

I have been working at Marriott as a contractor for less than a year

ProsI especially all the systematic work culture

ConsThere is a communication gap between the management and associates

Advice to Senior ManagementShare with associates

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Culture

Manager (Current Employee)
London, England

I have been working at Marriott full-time for more than a year

ProsAn abundant of resources and experience to draw from

ConsTight knit, channeled perspective, not many organic growth opportunities

Advice to Senior ManagementDo more to inspire younger associates, create more opportunities for growth, loosen up as a company

Yes, I would recommend this company to a friend

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Great company, appreciated experience in cv

Waitress (Former Employee)
London, England

I worked at Marriott

ProsFair treatment, great trainings on a monthly basis, cross training possibilities, respectful colleagues. Their recruitment is on a high level, it is not easy to get in.

ConsProbably the salary could be better, and sometimes you have to wait long years to get promoted as it is not easy

Advice to Senior ManagementThe salary could be better as the wages of food and beverage associates mostly depends on the occupancy and you can do nothing about it.

Yes, I would recommend this company to a friend

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1 person found this helpful  

Good

Revenue Manager (Current Employee)
City of London, England

I have been working at Marriott

Pros- competitive salaries
- good opportunities for senior leaders
- good benefits such as pension plan, private medical insurance, new bonus plan, etc.

Cons- slow in change management
- unbalanced work -life balance (labour shortage, etc. )
- new system improvements currently in progess

Advice to Senior Management- Focus on training and development of entry-level position up to senior manager positions
- review processes to implement efficiencies and therewith enabel work-life balance

Yes, I would recommend this company to a friend

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This was an unpaid internship in Sales and Marketing.

Intern (Current Employee)
London, England

I have been working at Marriott

ProsManagers and supervisors went out of their way to see that I was learning and treated me with respect.

ConsI'm not too familiar with job advancement at the Marriott but it seems that it is difficult to get promoted and some of the associates work very hard for what they are paid while the upper management seems to get great benefits.

Yes, I would recommend this company to a friend

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Marriott GRS&CC is Ranked #1 in San Antonio, TX

Administrative (Current Employee)
San Antonio, TX (US)

I have been working at Marriott full-time for more than 5 years

ProsMarriott gives you the skills that you are going to need when you are ready to start a career outside of hospitality. The benefits package that you receive is awesome. The people are some of the closest to family that you will ever have.

ConsThey push career progression but only a select few can handle to responsibility. The problem is that most of the people that are put into these roles are highly over qualified and the rest are severely under qualified. Becoming a manager requires nothing other than waiting for your turn rather than merit.

Advice to Senior ManagementInvest more capital into your associates rather than your guests and you will see major differences!

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Great

Bistro Server (Current Employee)
Denton, TX (US)

I have been working at Marriott part-time for more than a year

ProsRegular wage plus tips. The hours are easy and management works with your schedule

ConsSometimes slow in the evenings.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great company - worked when other people weren't working.

Front Desk Manager (Former Employee)

I worked at Marriott full-time for more than a year

ProsGreat benefits, strong management team, motivated co-workers. I loved the perks of the employee discounts for friends and family. Overall, I really liked working there.

ConsThe main reason I left was because I found myself working the most when my friends and family weren't working (nights and weekends) - it's the nature of working for a business where they never close the doors!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good place to work in

Sales Executive (Former Employee)
Heredia (Costa Rica)

I worked at Marriott full-time for more than 3 years

ProsGreat atmosphere to work, great coworkers, very focussed on clients and service. Hospitality jobs are usually stressful, but you are supported by a great team

ConsSalaries aren´t great, and schedules could be crazy. You know when are you coming to work, but you don´t know when are you leaving.

Advice to Senior ManagementMore Open doors management. At first, the Director of area was a very oppened and educated person. As Marriott offer a lot of opportunities, he was transfered to Hotel General Manager. His place was taken by a completely diferent person who create a terrible atmosphere, where the team didn´t fell comfortable.

Yes, I would recommend this company to a friend

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