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Marriott Reviews

Updated 26 April 2015
620 reviews filtered by
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4.0
620 Reviews
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Marriott President & CEO Arne Sorenson
Arne Sorenson
224 Ratings

620 Employee Reviews

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  1. Senior Reception Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Reception Supervisor in London, England
    Current Employee - Senior Reception Supervisor in London, England

    I have been working at Marriott full-time (More than 3 years)

    No opinion of CEO
    No opinion of CEO

    Pros

    Great place to learn and develop yourself. Lots of opportunities to work around the world through Global Recruitment option, task force and cross-training.

    Cons

    However, don't expect to be paid a lot - enough to pay the bills though.

  2. Helpful (1)

    Graduate program of Marriott Intl taken in the UK. Quite fast-paced and interesting. Spent there multiple months.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Graduate in Birmingham, England
    Former Employee - Graduate in Birmingham, England

    I worked at Marriott full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good networking opportunities, compensation average, perhaps lower calibre of graduate salaries but depends on which hotel you work in.

    Cons

    Long hours, stressful work, hospitality roles can be stellar or horrible, depends on team and hotel.

    Advice to Management

    Train everyone more, Marriott philosophy of putting employees first does not deliver across all properties and levels of management.

  3. Very good challenging but worthy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very attractive salary.
    Good management
    Good work ethics
    Good employee benefits
    Shift work
    Career progression
    Career location change
    Training ongoing

    Cons

    Loads work pressure
    Sometimes shift work hard
    Hard work
    Management work ethics sometimes doesn't go with the company
    Company changing location process too slow
    Changing department sometimes impossible
    Management sometimes don't listen to employee

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Brilliant 5 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Receptionist in London, England
    Current Employee - Receptionist in London, England

    I have been working at Marriott part-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Team work is encouraged, individuals are highly valued, fits in around lifestyle. Accommodating when employing students.

    Cons

    Long hours with early and late shifts expected. Few perks with a casual contract.

  6. Generally a good employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Marriott is a name which is associated with very high standards and expectations. The benefit package which the company offers for the employees is good. Good to have this name in your CV.

    Cons

    Salaries are low. Too many decisions are taken on a regional and higher management level and their mandatory implementation leads to inadequate results. Due to the low salaries many good line managers go to other companies.

    Advice to Management

    Make a real investment in your employees. Increase the salary on a loyalty and performance basis. "The window of opportunities" and all these "brilliant ideas" is pure waste of money, time and energy and everybody I know agrees with that.

  7. Overall good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food and Beverage Associate in London, England
    Former Employee - Food and Beverage Associate in London, England

    I worked at Marriott full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Strong culture, clear strategic targets, management team are supportive trying to improve the company's talent management. Benefits offered to employees can be graded with a 3 out of 5.

    Cons

    Not enough trainings offered to line employees. Due to high turnover 70% of management are not qualified for their position. The transition period to managerial role is too short for them.

  8. Great family culture, best hospitality company to work for by far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Large organisation, Great for career development and mobility. A culture of cooperation and teamwork means that associates are happy.

    Cons

    The pay is low, even for hospitality. Very process driven and traditional processes which make it difficult for the company to be open to innovation and changes.

  9. Helpful (1)

    Great for a university student who wants an easy job but have to work lots of hours!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Navigator in Manchester, England
    Former Employee - Navigator in Manchester, England

    I worked at Marriott part-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay for a student job. Management very helpful and understanding of other commitments.

    Cons

    can include long hours. early mornings/ late evenings etc

    Advice to Management

    need a better system on handling cash. Till systems needs updating too

  10. It has been more than exceptional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Bar Associate in Manchester, England
    Current Contractor - Bar Associate in Manchester, England

    I have been working at Marriott as a contractor (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I especially all the systematic work culture

    Cons

    There is a communication gap between the management and associates

    Advice to Management

    Share with associates

  11. Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in London, England
    Current Employee - Manager in London, England

    I have been working at Marriott full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    An abundant of resources and experience to draw from

    Cons

    Tight knit, channeled perspective, not many organic growth opportunities

    Advice to Management

    Do more to inspire younger associates, create more opportunities for growth, loosen up as a company

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