Marriott Reviews

Updated 26 August 2014
Updated 26 August 2014
1,269 Reviews

3.7
1,269 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
417 Ratings

Review Highlights

Pros
  • Marriott really focuses on a good work-life balance (in 32 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 68 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 38 reviews)

  • Some times the demands to work long hours proves to be a burden to associates family members (in 63 reviews)

More Highlights

476 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great for a university student who wants an easy job but have to work lots of hours!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Navigator  in  Manchester, England
    Former Employee - Navigator in Manchester, England

    I worked at Marriott part-time for more than 3 years

    Pros

    Good pay for a student job. Management very helpful and understanding of other commitments.

    Cons

    can include long hours. early mornings/ late evenings etc

    Advice to ManagementAdvice

    need a better system on handling cash. Till systems needs updating too

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    It has been more than exceptional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bar Associate  in  Manchester, England
    Current Employee - Bar Associate in Manchester, England

    I have been working at Marriott as a contractor for less than a year

    Pros

    I especially all the systematic work culture

    Cons

    There is a communication gap between the management and associates

    Advice to ManagementAdvice

    Share with associates

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  London, England
    Current Employee - Manager in London, England

    I have been working at Marriott full-time for more than a year

    Pros

    An abundant of resources and experience to draw from

    Cons

    Tight knit, channeled perspective, not many organic growth opportunities

    Advice to ManagementAdvice

    Do more to inspire younger associates, create more opportunities for growth, loosen up as a company

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great company, appreciated experience in cv

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Waitress  in  London, England
    Former Employee - Waitress in London, England

    I worked at Marriott

    Pros

    Fair treatment, great trainings on a monthly basis, cross training possibilities, respectful colleagues. Their recruitment is on a high level, it is not easy to get in.

    Cons

    Probably the salary could be better, and sometimes you have to wait long years to get promoted as it is not easy

    Advice to ManagementAdvice

    The salary could be better as the wages of food and beverage associates mostly depends on the occupancy and you can do nothing about it.

    Recommends
    No opinion of CEO
  6. 1 person found this helpful  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Revenue Manager  in  City of London, England
    Current Employee - Revenue Manager in City of London, England

    I have been working at Marriott

    Pros

    - competitive salaries
    - good opportunities for senior leaders
    - good benefits such as pension plan, private medical insurance, new bonus plan, etc.

    Cons

    - slow in change management
    - unbalanced work -life balance (labour shortage, etc. )
    - new system improvements currently in progess

    Advice to ManagementAdvice

    - Focus on training and development of entry-level position up to senior manager positions
    - review processes to implement efficiencies and therewith enabel work-life balance

    Recommends
    Approves of CEO
  7.  

    This was an unpaid internship in Sales and Marketing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Intern  in  London, England
    Current Employee - Intern in London, England

    I have been working at Marriott

    Pros

    Managers and supervisors went out of their way to see that I was learning and treated me with respect.

    Cons

    I'm not too familiar with job advancement at the Marriott but it seems that it is difficult to get promoted and some of the associates work very hard for what they are paid while the upper management seems to get great benefits.

    Recommends
    No opinion of CEO
  8.  

    Great benefits, but..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Supervisor  in  Alpharetta, GA (US)
    Former Employee - Operations Supervisor in Alpharetta, GA (US)

    I worked at Marriott full-time for more than 3 years

    Pros

    Great benefits, good pay, lots of opportunity.

    Cons

    Long time to advance.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    A great place to work where you got to meet people from all over.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Room Preventive Maintenance  in  Atlanta, GA (US)
    Current Employee - Room Preventive Maintenance in Atlanta, GA (US)

    I have been working at Marriott full-time for more than a year

    Pros

    The company offers PTO (personal time off) which is accrued weekly 2 hrs per 40 hr shift
    401 k plan
    Health care
    Credit union
    Daily meeting to review occupancy and contingency
    Subsidized meals

    Cons

    Short lunch break 1/2 hr
    Leaves no time to take care of personal business
    Low pay, little OT

    Advice to ManagementAdvice

    Consider extending lunch break.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    It's a nice company to be apart of.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Marriott

    Pros

    Benefits, perks and discounts

    Cons

    Pay and advancement opportunities

    Recommends
    Negative Outlook
    Approves of CEO
  11.  

    Great internship.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager Intern  in  Plano, TX (US)
    Current Employee - Sales Manager Intern in Plano, TX (US)

    I have been working at Marriott as an intern for less than a year

    Pros

    Great experience with a big company. Internship is not Marriott specific so it gives you experience to apply across the industry.

    Cons

    I just thought the job was incredibly boring.

    Recommends
    Positive Outlook
    No opinion of CEO

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