Marsh

usa.marsh.com
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Marsh Reviews

Updated 21 February 2015
Updated 21 February 2015
94 Reviews
3.0
94 Reviews
Rating Trends

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Peter Zaffino
94 Ratings

Review Highlights

Pros
  • Nice people, flexible schedules allowing for work life balance (in 10 reviews)

  • Good benefits, colleagues and collaboration across departments (in 11 reviews)


Cons
  • Very heavy workload, no work life balance (in 5 reviews)

  • Upper management was changed without warning and layoffs came out of the blue (in 6 reviews)

More Highlights

94 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Good place to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Marsh

    Pros

    Good group of people and good knowledge sharing.

    Cons

    Have to be 'team player' and act overly enthusiastic about everything to be considered for promotions.

    Advice to ManagementAdvice

    Chillax.

    Approves of CEO
  2.  

    Good Firm with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in London, England
    Current Employee - Sales in London, England

    I have been working at Marsh full-time (more than 5 years)

    Pros

    Great resources and lots of knowledgeable people. A Who's Who of clients. Very strong and leading with large global/complex accounts. Specialty side of business is awesome with great brokers who really give it their all. Some managers (specialty) are tireless and give their life to the business and their team.

    Cons

    Extremely expense reduction focused. At least annual reductions in staff (sometimes 2x a year)... tend to stay around 70-80 so not published and these are not just low performers... often these are masked as position elimination but they craft a 'new' position and adjust responsibilities to get by. Also, extremely internally focused despite great external efforts of many colleagues moving ahead. Several senior managers are self-preservation experts and promoters, at the expense of others.

    Advice to ManagementAdvice

    Listen without retribution and respect different views, not just people saying what they think you want to hear. Employees are not disposable resources.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Dog Eat Dog

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Marsh full-time (more than a year)

    Pros

    Fair compensation. Quite a few knowledgeable and friendly colleagues. Nice, modern offices in Tower Place, London.

    Cons

    Very political environment. Few career development opportunities. Need to constantly fight for yourself / what you believe in. Poor team spirit.

    Advice to ManagementAdvice

    Assess and reward people based on their actual performance, not solely what their manager thinks. Do not allow / support bullying practices in the workplace.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Political and backstabbing environment; lacks direction or strategic thought

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Assistant Vice-President in City of London, England
    Current Employee - Assistant Vice-President in City of London, England

    I have been working at Marsh

    Pros

    Location and size allows leverage for deals with underwriters

    Cons

    Politics affects and permeates the organisation

    Advice to ManagementAdvice

    Enhance morale and staff motivation

    Doesn't Recommend
    Disapproves of CEO
  6.  

    Marsh USA Inc.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh full-time (more than 5 years)

    Pros

    Loyal, Team-Centric Approach, Multi-lines of coverage, great technical expertise

    Cons

    Siloed structure, minimal on-boarding, comp is only OK

    Recommends
    Neutral Outlook
  7.  

    Great company, bad comp

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh

    Pros

    Great Work/Life balance
    Excellent training
    Relocation options

    Cons

    Compensation is the weak link of the company.

    Advice to ManagementAdvice

    You are aware that your compensation is not working. Talent is leaving you. That will cost you more in the long term. You are training employees for the competition.

    Positive Outlook
    Approves of CEO
  8.  

    Worn Out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Client Representative
    Current Employee - Senior Client Representative

    I have been working at Marsh (more than 10 years)

    Pros

    A lot of really great people and no other broker has the caliber of people that Marsh does.

    Cons

    I've been with Marsh for 25+ years. They have cut the staff to the bare minimum and the remaining employees have absorbed their work. Now they don't allow overtime any more so it's impossible to get the job done even though they expect it to get done. Bonus pools are set up for upper management only, so the worker bees aren't eligible. Annual raises, if you're lucky enough to get one, are between 1 and 3%, even though we are constantly being told how great the company is doing.

    Advice to ManagementAdvice

    Many good years, so share the wealth with the worker bees in the trenches for a change instead of just giving to the top tier management.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Decent Company with HR Issues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh full-time (more than 3 years)

    Pros

    - Knowledgeable peers
    - An industry leader
    - Direct management is strong
    - Good culture

    Cons

    - HR red tape to get promotion or recognition
    - Raises are minimal, despite the company having strong years
    - Senior Worldwide leadership does not have a strong understanding of the 'little man'

    Recommends
    Positive Outlook
  10. 1 person found this helpful  

    Less Talk More Walk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh full-time (more than 8 years)

    Pros

    Marsh really is an insurance industry leader and the employees do a great job on focusing on the clients and risk assessment. The Producers of the company are really second to none and they do an excellent job with all their work.

    Cons

    Being a brokerage firm the benefits and perks are really focused on the sales/ client facing colleagues while pay remains incredibly low for those in administration or support roles. Senior management and policy makers still struggle with connecting thier minds with their hearts.

    Advice to ManagementAdvice

    Offer better pay rates and opportunities for colleagues to grow. Taking on additional job duties/responsibilities should also translate into more pay/benefits. Also, work on connecting the head to the heart. Constantly being cerebral about our work hinders true innovation and excitement.

    Recommends
    Neutral Outlook
  11. 1 person found this helpful  

    Traditional, conservative, and defines what a corporate environment is

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh full-time (more than 3 years)

    Pros

    Great workplace flexibility and true 9-5 work environment which is unique for Fortune 250 companies. Culture is slowly changing and the Company is opening up to ideas, but red tape gets in the way to be efficient. Strong sales culture if you thrive in sales.

    Cons

    Pay and benefits are not competitive and should reflect beyond cost of living market rates.
    Non client facing roles do not have growth opportunities and lack any professional development and shows where interests and value of the company lies.
    Diversity is still an issue and not just in ethnic or gender diversity, but the diversity of experiences and voices. Very much a herd mentality and top down approach company which leaves little room to incentivize or celebrate top talent and fresh ideas.
    People are extremely nice and mean well, but are often content with status quo and mediocrity.

    Advice to ManagementAdvice

    Lead by example and encourage employees to be the owner of their careers and accountable.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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