Marsh

  usa.marsh.com
  usa.marsh.com

Marsh Reviews

Updated 15 December 2014
Updated 15 December 2014
145 Reviews
3.1
145 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Peter Zaffino
36 Ratings

Review Highlights

Pros
  • Nice people, flexible schedules allowing for work life balance (in 10 reviews)

  • Good benefits, colleagues and collaboration across departments (in 11 reviews)


Cons
  • Very heavy workload, no work life balance (in 5 reviews)

  • Upper management was changed without warning and layoffs came out of the blue (in 6 reviews)

More Highlights

86 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good place to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Marsh

    Pros

    Good group of people and good knowledge sharing.

    Cons

    Have to be 'team player' and act overly enthusiastic about everything to be considered for promotions.

    Advice to ManagementAdvice

    Chillax.

    Approves of CEO
  2.  

    Good Firm with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in London, England
    Current Employee - Sales in London, England

    I have been working at Marsh full-time (more than 5 years)

    Pros

    Great resources and lots of knowledgeable people. A Who's Who of clients. Very strong and leading with large global/complex accounts. Specialty side of business is awesome with great brokers who really give it their all. Some managers (specialty) are tireless and give their life to the business and their team.

    Cons

    Extremely expense reduction focused. At least annual reductions in staff (sometimes 2x a year)... tend to stay around 70-80 so not published and these are not just low performers... often these are masked as position elimination but they craft a 'new' position and adjust responsibilities to get by. Also, extremely internally focused despite great external efforts of many colleagues moving ahead. Several senior managers are self-preservation experts and promoters, at the expense of others.

    Advice to ManagementAdvice

    Listen without retribution and respect different views, not just people saying what they think you want to hear. Employees are not disposable resources.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Dog Eat Dog

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Marsh full-time (more than an year)

    Pros

    Fair compensation. Quite a few knowledgeable and friendly colleagues. Nice, modern offices in Tower Place, London.

    Cons

    Very political environment. Few career development opportunities. Need to constantly fight for yourself / what you believe in. Poor team spirit.

    Advice to ManagementAdvice

    Assess and reward people based on their actual performance, not solely what their manager thinks. Do not allow / support bullying practices in the workplace.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Political and backstabbing environment; lacks direction or strategic thought

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Assistant Vice-President in City of London, England
    Current Employee - Assistant Vice-President in City of London, England

    I have been working at Marsh

    Pros

    Location and size allows leverage for deals with underwriters

    Cons

    Politics affects and permeates the organisation

    Advice to ManagementAdvice

    Enhance morale and staff motivation

    Doesn't Recommend
    Disapproves of CEO
  6.  

    Firm is headed in the right direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh

    Pros

    Resources and expertise within the firm.

    Cons

    Typical drawbacks of working for an large publically traded company.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    LIfe can be good or bad depending which department you are in

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh

    Pros

    People are generally friendly and nice, work is generally interesting, system is yet to be desired, lots of duplicate effort of work done.

    Cons

    Your life can be heaven or hell depending who you worked for. Pay is discretionary determined by your superior, so if you are not on their good side, chances are you won't get a pay raise.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Director in Stockholm, Stockholm (Sweden)
    Current Employee - Human Resources Director in Stockholm, Stockholm (Sweden)

    I have been working at Marsh full-time (more than 8 years)

    Pros

    sustainable strategy, invest in people, derisk the firm

    Cons

    bureaucratic, not enough empowerment to lower levels

    Advice to ManagementAdvice

    increase empowerment

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Uncompetitive Pay &Dysfunctional HR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY (US)
    Current Employee - Anonymous Employee in New York, NY (US)

    I have been working at Marsh full-time (more than 3 years)

    Pros

    Great Business/Company
    Good Work/Life Balance
    Good Benefits

    Cons

    Poor Management - political & bureaucratic
    Unable to source / attract / recognize true talent
    Lack of quality control
    Low pay

    Advice to ManagementAdvice

    Need to focus on quality of the work not the scorecard
    Engage 360 review at larger scale.

    Doesn't Recommend
    Positive Outlook
  10. 1 person found this helpful  

    Big Girilla/Cheap

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Los Angeles, CA (US)
    Current Employee - Consultant in Los Angeles, CA (US)

    I have been working at Marsh full-time (more than 5 years)

    Pros

    Very Professional Organization, Great reputation, room to grow if you are a super producer, must be able to sell

    Cons

    Can be cheap in allocating resources, uses substandard tech, such as blackberry, laptops. Expense policies are a hindrance and confining. Consulting practice of the business has to deal with policies meant for brokers.

    Advice to ManagementAdvice

    Separate the Consulting Practice from the Brokerage Practice in the organization. The revenue flow and effect of policies are different for each type of business. Many opportunities have been lost by the consulting practice because of policies designed for the Brokerage practice. The employees should physically stay in the same place.
    Look for way to improve technology and not go after the cheapest source. Do an overhaul off the expense reimbursement system so it's more user friendly and the policies are more flexible.

    Recommends
    Positive Outlook
  11. 1 person found this helpful  

    Benefits declining, no room for advancement, overworked client advisors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Advisor in Las Vegas, NV (US)
    Current Employee - Client Advisor in Las Vegas, NV (US)

    I have been working at Marsh full-time (more than 3 years)

    Pros

    Largest insurance broker. Specialized knowledge.

    Cons

    Benefits were once one of the best in the industry but becoming very expensive as of Jan 2015 and with little or no pay raises, pay is actually declining. Parking rates increasing. Huge push for more sales and asked to do more than ever. Client advisors are micromanaged even though they are exempt. Lots of recent turnover. Dinosaur technology.

    Advice to ManagementAdvice

    Take care of your employees. Give advisors the help they need to get the job done. Too many manager meetings with no real results. Be truthful, it goes a long way.

    Doesn't Recommend
    Neutral Outlook

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