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MassMutual Reviews

Updated 23 April 2015
106 reviews filtered by
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4.0
106 Reviews
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Recommend to a friend
Approve of CEO
MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
49 Ratings

106 Employee Reviews

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  1. Financial Services Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MassMutual full-time

    Pros

    Great company, great life insurance products and great employee benefits

    Cons

    Very competitive and lone wolf type of work. Lacks team building

    Advice to Management

    More team building and working towards overall goals vs just personal goals

  2. Great management team, great sales training, incredibly difficult business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Advisor in San Francisco, CA (US)
    Former Employee - Financial Advisor in San Francisco, CA (US)

    I worked at MassMutual full-time (More than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Best of breed sales training.
    Gorgeous downtown office.
    Fantastic management team.
    Great upside financial potential.

    Cons

    Sink or swim mentality.
    All out-bounding / cold calling at first.
    No base salary, all commission based.
    Very easy to feel overwhelmed at first.

    Advice to Management

    Spend more time ramping your reps. Reduce turn-over by being more selective with who you hire, give them more runway (base salary), utilize other tools to help them build a pipeline from day one. The "friend and family" pipeline is inherently uncomfortable to most.

  3. MassMutual was a great milestone in my career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in New York, NY (US)
    Former Employee - Intern in New York, NY (US)

    I worked at MassMutual

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    You get to work with intelligent coworkers who are very professional and happy to teach you what they know. Working there was very fulfilling and it's a great atmosphere to work in.

    Cons

    I have no cons to mention.

    Advice to Management

    Management were great. There were a lot of leaders who are willing to mentor you.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    It depends on the agency but overall MassMutual is a great firm to work for. They have great products.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Advisor in Richmond, VA (US)
    Current Employee - Financial Advisor in Richmond, VA (US)

    I have been working at MassMutual full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Ability to have true control over your practice and focus on your desired areas whether it is investments, financial planning, insurance, or retirement services. Great culture and the best insurance products on the market. The richmond agency had great training.

    Cons

    Like most firms, you are completely responsible for generating leads and it is 100% commission after a financing period.

    Advice to Management

    have a more uniform training program nationwide and make it easier for agents to switch agencies.

  6. While working at Mass Mutual I was treated and respected with nothing more the top notch respect.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Health and Life Insurance in Scottsdale, AZ (US)
    Current Employee - Health and Life Insurance in Scottsdale, AZ (US)

    I have been working at MassMutual part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A couple of good reasons to work here is for success, professionalism and top tier work environment.

    Cons

    The biggest challenge of working here was not getting a lot of help prior to testing.

    Advice to Management

    Set up some way of getting help while preparing for the many exams one will have to take.

  7. Helpful (1)

    Insurance and Financial Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager
    Former Employee - Sales Manager

    I worked at MassMutual full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Worked in a captive office supervising and managing insurance agents. Good work-life balance with great relationship with General Manager. Family like atmosphere in office with good support.

    Cons

    To much freedom for agents. Difficult to get them to produce. High end expensive products. WL.

    Advice to Management

    Provide better lead generation for better qualified sales opportunity.

  8. Lots of smart FLAs, senior management is disconnected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Specialist in Springfield, MA (US)
    Current Employee - Systems Specialist in Springfield, MA (US)

    I have been working at MassMutual full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Large budget to use on many,many projects. Lots of assets at your disposal. Pay is good. Bonuses are good.

    Cons

    Constant reorganization a never address the root of a problem. MMWay is over burdening teams with work that does not benefit out customers.

    Advice to Management

    You ask for input from FLAs, then do not listen.

  9. Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Planner in Hong Kong (Hong Kong)
    Former Employee - Financial Planner in Hong Kong (Hong Kong)

    I worked at MassMutual

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    people are smart are patient to you

    Cons

    work load is too much, but it's because we are interns

  10. Managers make or break your experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Professional in Pasadena, CA (US)
    Current Employee - Financial Services Professional in Pasadena, CA (US)

    I have been working at MassMutual full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots of potential to make money
    Truly impact the life of others
    Good training (dependent on agency)
    Flexible schedule
    Mobility and Promotion outlook is also high

    Cons

    Commission only + training allowance

  11. Great company offering incredible products and services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MassMutual

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    great pay and commissions.

    Cons

    dealt with networking and referrals which was extremely difficult.

MassMutual Photos

MassMutual Headquarters
MassMutual Convention Center (Photo thanks to Flickr user informationgoddess29, available under by-nc-sa v2.0)
MassMutual Tokyo (Photo thanks to Flickr user teikan, available under by-nc-nd v2.0)

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