MassMutual
3.2 of 5 253 reviews
www.massmutual.com Springfield, MA 5000+ Employees

MassMutual Reviews

Updated Apr 01, 2014
All Employees Current Employees Only

3.2 253 reviews

                             

75% Approve of the CEO

MassMutual Chairman, President, and CEO Roger W. Crandall

Roger W. Crandall

(108 ratings)

57% of employees recommend this company to a friend
40 Employee Reviews Back to all reviews
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I had an outstanding experience at MassMutual in Houston

Financial Advisor (Former Employee)
Houston, TX (US)

I worked at MassMutual as an intern for less than a year

ProsThe support system at the Houston office is second to none. The managers empower the employees to achieve great results through coaching sessions, online training and more.

ConsThe industry is a make or break, but if you make it, you want to do it with MassMutual in Houston.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great for Macro Financial Planning, Doesn't Pigeon-Hole Clients into Investments Only

Financial Advisor (Current Employee)
Walnut Creek, CA (US)

I have been working at MassMutual full-time for more than a year

ProsFrom the outset, I have been most impressed with the quality of people in this organization. The advisors here truly care about their clients and give advice freely. I've never seen that until I came to MassMutual.

ConsIf you aren't ready to run a business and the risks associated with it, don't join.

Advice to Senior ManagementKeep continuing with the mentorship programs. Have more bonding events for new hires.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great Company with unlimited opportunity

Recruiting Intern (Current Employee)
Chicago, IL (US)

I have been working at MassMutual as an intern for less than a year

ProsI started out as a Recruiting Intern and was offered a full time opportunity. My support team was amazing. I assisted the Executive Recruiting Director and Recruiting Director on human resource activities and daily recruiting duties. I learned strong and weak points about myself that have benefited my progress with the company. I have grown educationally as well as professionally working with Hoopis leadership team and partners.

ConsThe company is still in the development process so their is a lot of change to adapt to.

Advice to Senior ManagementContinue to assist your agents, interns, and staff in bettering themselves and you will always have a dedicated team of workers

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great culture of support and high performance

Anonymous Employee (Current Employee)

I have been working at MassMutual full-time for more than a year

ProsFrom the very second you walk into the office, there is a welcoming environment. You immediately feel that people are happy and that every single person matters in the organization. The core values of the company are growth, personal responsibility and work-life balance and it is clear that the company takes those seriously.

ConsOne thing to consider when working for the company as an advisor is there isn't a base pay. This can be very much seen as a pro or con. Pro being there is unlimited income potential with great benefits and for people that are high achievers, they will thrive in an environment like that. Con being you do need to have some savings when you first start to make sure you can survive the first couple months in the off-chance you don't get a commission check right away.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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They focus on ensuring your success.

Financial Professional (Current Employee)
Minneapolis, MN (US)

I have been working at MassMutual full-time for less than a year

ProsTraining is very comprehensive. The support team is willing and able to answer any questions you have, both while learning and when fully experienced. Everyone in each regional office seems to support one another in other offices if they are dealing with business there.

ConsNot a whole lot of guaranteed pay, if any, for some positions. There is a whole lot of information and techniques to learn to fully do job task, but to the motivated individuals, this is no problem.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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The possibility's are endless

Agent (Current Employee)
Buffalo, NY (US)

I have been working at MassMutual full-time for less than a year

ProsMake your own schedule
Great products to sell
unlimited income potential
The G.A. at my location is a class act and will do what ever he can to help.
No micro management.
A declining base salary provided.

ConsYou are left to your own devices and your poor work discipline may bite you.
Being a 1099 employee

Advice to Senior ManagementStudy your Buffalo Office and replicate it.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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solid company

Insurance Agent (Current Employee)
Seattle, WA (US)

I have been working at MassMutual full-time for less than a year

Prosability to manage your own business

ConsTraining is a little tough, but you get what you need to know

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Pleasant place to work

Administrative Assistant (Former Employee)
New York, NY (US)

I worked at MassMutual full-time for more than 3 years

ProsHelpful and friendly co-workers. Tuition reimbursement. Supportive network for admins.

ConsI did not work at the main facility.

Yes, I would recommend this company to a friend

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Top Notch Insurance Company

Manager (Former Employee)
Los Angeles, CA (US)

I worked at MassMutual full-time for more than 3 years

ProsExcellent products. High ethical standards. Excellent brand recognition. As with any sales position, you efforts will determine what you earn. No limit on what you can do.

ConsSince each office is operated by an independent General Agent, culture, training, staffing, etc can be very different from office to office. Administrative staff is paid by each GA, not the home office. GAs tend to be tight fisted with salaries and it can be reflected in quality.

Advice to Senior ManagementInvest in quality staff.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Rewarding

Financial Advisor (Former Employee)
San Francisco, CA (US)

I worked at MassMutual full-time for more than a year

ProsThis industry feels great. I've had the pleasure of experiencing grateful clients. When I interviewed, they told me about how great it feels to be able to help someone's financial life. When I was able to do it myself, I then understood what they meant. To be able to work at a place where I can help people makes my job much more meaningful. As for the company itself, great support and training. They have a really good structure that caters to a flexible lifestyle. The people are really great here too. I feel like I can trust those around me and enjoy ourselves after work too.

ConsGetting rejected when prospecting. I've gotten somewhat use to people saying no. I realized after several rejections that I should not take it personal. They just may not want me as their Advisor. However, I'm human, and it still stings to have someone say no to me. Unfortunately I had to leave because I had to move to New York

Advice to Senior ManagementDon't hire people who are looking to work at a big corporate company name like MassMutual. This isn't for people who just want to boost their resume. I think this is really a job for those who want to do this so that they can make a lot of money and own their own business. I really do want to own my own business one day.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at MassMutual reviews and ratings - including employee satisfaction and approval ratings for MassMutual CEO Roger W. Crandall. All 40 reviews are posted anonymously by MassMutual employees.