Glassdoor is your free inside look at MassMutual reviews and ratings - including employee satisfaction and approval ratings for MassMutual CEO Roger W. Crandall. All 30 reviews are posted anonymously by MassMutual employees.
71% of the CEO
Roger W. Crandall
Current Employee – been working at MassMutual full-time for less than a year
Pros – This is a fun place to work at. Don't get me wrong, it's a lot of hard work. However, the people are good here. If you've looked at other Financial Advisor firms, they have a very cut throat culture. Here, people help each other out and like to hang out together. Work hard and play hard. Management does a good job in helping people who need help. When I interviewed I read negative reviews before, but went for it anyways. Based on what I think, is that for people who complained about the training is probably because they weren't working hard. Management would go out of their way to help you if you're willing to put the work in it. I've seen it myself, because I get all the support I need. I strongly stand behind that. I do seem some guys here that don't work that hard, and they probably won't make it. Those will probably be the guys that complain. The guys that I see who make it are very driven and systematic. There's a good chunk of guys that do well. There's guys here who started out of college and struggled the first couple years making little money. And now they make anywhere from over $200k-$1m. These guys motivate me because they told me the key to it is to just stick in through the hard times. I think training is really good here. Their classes are really informative. Their mentorship is a really good learning experience for me. I sucked when I first did it, but got helped out with the coaching. My advice to people who are interviewing for this is that you got to want to make a lot of money to make it in this business. The guys that are structured themselves and are willing to put in the work are the ones that do well. After that you can be like someone here in this office who makes $500k and works 3 days a week. That's what I'm going for.
Cons – This is a tough one to figure out, but I think that because the office is a very entrepreneurial environment, some people take advantage of that. I think with the flexible schedule, some guys here get lazy in putting in what you're doing. I know the culture is set up with this environment. For me, I just stick with what I'm doing and follow the strong players. Don't get me wrong, some of these guys that struggle are really great guys. Nice and helpful. But I think they don't do what they say they'll do. We'll see if they can turn it around.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-23 05:49 PDT
Current Employee – been working at MassMutual full-time for more than 3 years
Pros – The training program here was great. They taught me not only all the technical training, but how to build an overall plan. My coworkers here were very friendly and helpful. It's really good to be in a place where people hang out with each other and like to help each other out. I feel like it is a great support structure.
Cons – Hardest part about this job is to prospect for clients. I've got a lot better with the training they have here so there is a learning curve to become really good at what you do. It feels good when you get it.
Advice to Senior Management – I'd like to see management share this training with more people so that there's more brand awareness.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-29 09:51 PDT
1 person found this helpful
Current Employee – been working at MassMutual full-time for more than a year
Pros – A great corporate culture. My coworkers and manager are bright, kind and work hard for their customers. We share our experiences, and build on our reosurces to have fun, work hard and get the job done right. The company is on the right track, both in IT and in Finance and the Finanacial advisors are really on the ball.
Cons – None I can honestly think of
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-03 20:35 PDT
Current Employee – been working at MassMutual full-time for more than a year
Pros – Great working environment and benefits
Cons – Lack of guidance during training
Advice to Senior Management – Better training process
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-02-15 11:20 PST
Former Employee – worked at MassMutual as an intern for less than a year
Pros – -good people
-really cares about employees and clients
-teaches the value of creating real relationships with clients
-stipend when beginning career
Cons – -not many people make it in the business because it can be tough at times
-success depends on how much work you put into the job
2013-01-02 14:58 PST
Current Employee – been working at MassMutual full-time for more than 8 years
Pros – If you live in the Springfield area, MassMutual is one of the largest employers offering an excellent work environment with several opportunities for career growth and advancement for motivated employees.
Cons – If you don't live in the Springfield area, MassMutual has very limited options.
Advice to Senior Management – Encourage and motivate employees with recognition and advancement opportunities. Reward employees for taking risks and be aware of complacency.
Yes, I would recommend this company to a friend
2013-01-02 16:23 PST
Current Employee – been working at MassMutual full-time for more than 7 years
Pros – The people you work with care about the work and each other.
Cons – Agents come and go ... there's a high turnover rate.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-10-25 11:32 PDT
Current Employee – been working at MassMutual full-time
Pros – HR identifies future talent and works to develop them
Cons – Generally a slow-moving company with a relatively conservative culture for the area
Advice to Senior Management – Senior level management is extremely talented but does not work well together and either lacks or fails to communicate a meaningful long-term version for the enterprise.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-10-13 11:28 PDT
Former Employee – worked at MassMutual as an intern for less than a year
Pros – Every body is extremely nice and always willing to help. There are plenty of resource groups that fit whatever you are looking for.
Cons – Takes a little bit to find your way around.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-09-17 08:36 PDT
Current Employee – been working at MassMutual full-time for more than a year
Pros – Leading Insurance provider in Massachusetts. They have a lot of experienced people formally and currently working. They love to help people achieve their retirement goals for the future.
Cons – It's a very big company, which comes with more risk and responsibility. Very limited locations of workplace throughtout massachusetts/conneticut. Very intense competition to go up against for same position.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-08-04 17:30 PDT
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