MasterCard

  www.mastercard.com
Work in HR? Unlock Free Profile

MasterCard Reviews

Updated 15 July 2014
Updated 15 July 2014
276 Reviews

3.8
276 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
180 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 39 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 19 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 9 reviews)

  • There is a barrier with middle management - the top is visible and engaged but info stops in the middle (in 9 reviews)

More Highlights

70 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    A lot of good ideas but not much when it comes to action

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Specialist  in  London, England
    Current Employee - Product Specialist in London, England

    Pros

    Great work life balance, no one at the office after 7pm

    Cons

    Moves very slowly, HR not very reactive

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jun 30, 2014VP, Employer Brand Marketing

    Thanks for sharing your thoughts and experience!

  2.  

    Relaxed culture, not many opportunities for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    decent work life balance
    possibility to work from home
    friendly people

    Cons

    no coaching
    "old" company
    no upward mobility
    bonuses are a joke

    Advice to ManagementAdvice

    fire half the people and establish a real performance driven culture with clear performance goals and significant bonuses

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Challenging but positive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Leader  in  Singapore (Singapore)
    Former Employee - Senior Business Leader in Singapore (Singapore)

    Pros

    Profitable. Good salary. Interesting mix of Financial Services Sector and Technology Sector issues. Growing business / sector.

    Cons

    Too many pre-IPO legacy issues which permeate the company's DNA. Brand suffers against Visa's dominant position (a similar comparison is Pepsi versus Coke's dominance). Payments is a very 'quirky' sector which retains a seemingly large proportion of quirky behaviours / styles. Very US-centric management.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    MasterCard is in a great industry and has some brilliant potential.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Relations  in  Mumbai (India)
    Current Employee - Customer Relations in Mumbai (India)

    Pros

    Potential to make a difference to the way value gets exchanged

    Cons

    MasterCard is a pretty slow company as far as decision making is concerned. People do not necessarily perform, and leaders do not necessarily seek performance.

    Advice to ManagementAdvice

    A great CEO by himself cannot hope to change the company. It's important to have leaders who share similar vision and passion to execute.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    Jun 30, 2014VP, Employer Brand Marketing

    Great to hear from our colleagues in AP! Thanks for your review.

  6.  

    Great benefits!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The company has very good benefits. With the new CEO, the culture within the organization has been changing for the good.

    Cons

    Any ideas suggested usually goes through all levels for approval which could be hindrance at times. Incompetent leadership in some roles are stagnating the growth in their areas.

    Advice to ManagementAdvice

    Continue to embrace an open culture by giving opportunities to high performers.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    MC Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Saint Louis, MO (US)
    Current Employee - Project Manager in Saint Louis, MO (US)

    Pros

    Pay and benefits are amazing but it comes at a cost. The culture isn't for everyone.

    Cons

    Culture can be extremely fast paced & cut-throat. Also a very cold place to work focused on results only.

    Advice to ManagementAdvice

    Take care of your people

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Wierd

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Nice office location at Purchase, great cafeteria. Offices could use updating - its like a step back into the 70's

    Cons

    Like most large firms it doesnt live what it preaches. Poor management skills are tolerated if the person is senior because it would cost to much to fire them but people further down the food chain are expendable. If you have tenure you are less likely to be fired for poor performance but instead shuffled around the company into a new role

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  Purchase, NY (US)
    Former Employee - Director in Purchase, NY (US)

    Pros

    good benefits, nice profit sharing plan

    Cons

    ineffective managers, requires face time

    Advice to ManagementAdvice

    listen

    Recommends
    Disapproves of CEO
  10. 1 person found this helpful  

    Challenging Work; Crazy Environment; No Management Support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer  in  O'Fallon, MO (US)
    Former Employee - Senior Software Engineer in O'Fallon, MO (US)

    Pros

    The work was challenging; I was never bored. The on-site facilities (fitness center, cafeteria, company store) are new and well maintained. The 401(k) plan is 100% matched up to 6% of the employee salary: that's unheard of! The recent annual bonus and profit sharing amounts have been generous.

    Cons

    Never got a chance to be proactive. The project was based on 2 third-party software applications that were over-customized to perform tasks it was never originally intended to perform. The original installation was held together with Unix shell scripts and manual efforts assigned to the off-shore development team. Further enhancements continue to strain these delicately-balanced fixes. Immediate project management only got involved during a system incident (which occurred nearly monthly); otherwise, they were nowhere to be seen or heard from. Promotions did not appear to be merit-based, but whether you were a part of the good old boy network. Newer cubicles are now smaller: in my area, an aisle of 15 cubicles were resized to 19 cubicles.

    Advice to ManagementAdvice

    Upper level managers are very intelligent and have well defined goals. Unfortunately, the lower level managers have no idea how to implement these goals within their fiefdoms. They continue to rule with their heads in the sand until someone comes along and kicks them in their butt or they are forced to leave.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Software Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  Dublin, Dublin (Ireland)
    Current Employee - Senior Software Engineer in Dublin, Dublin (Ireland)

    Pros

    - Lovely office
    - very friendly and helpful colleagues
    - flexibility to work from home is great
    - decent enough salary and benefits
    - lots of scope for learning

    Cons

    - long hours
    - antiquated and dysfunctional release process
    - not developer friendly e.g. machines are sub-standard, no admin access on own laptop
    - lack of recognition for extra work

    Advice to ManagementAdvice

    Start recognizing employees for their extra work
    Make the promotion process more transparent

    Positive Outlook
    Approves of CEO

Worked for MasterCard? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.