MasterCard
3.6 of 5 224 reviews
www.mastercard.com Purchase, NY 5000+ Employees

MasterCard Reviews

Updated Mar 20, 2014
All Employees Current Employees Only

3.6 224 reviews

                             

87% Approve of the CEO

MasterCard President and CEO Ajay Banga

Ajay Banga

(135 ratings)

74% of employees recommend this company to a friend
6 Employee Reviews Back to all reviews
in
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  • Disapproves of CEO

 

It was a great brand but wasn't great for me

Relationship Manager (Former Employee)
London, England

I worked at MasterCard full-time for more than a year

ProsGreat Brand global reach, lots of international scope

ConsThings changing very fast that you have to keep up!

Advice to Senior ManagementLook at training and development plans from day one.

No, I would not recommend this company to a friend

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There is no company that treats its employees worse

Business Leader (Current Employee)
Purchase, NY (US)

I have been working at MasterCard full-time for more than 8 years

ProsGreat brand, good to have on your resume

ConsI have been with this company for years. This company changed from the best place to work at to the worse place within last 10 years, especially withing last 3 years.

Facts about working environment:
1. "Clear desk policy" You supposed to lock all of your papers in drawers before you leave. If you leave something on the table that you get warning, after 3 warnings your are fired
2. Health insurance is very expensive with very low coverage and huge deductible that you need to pay before anything will be covered. Company covers only 50% of price vs 70-80% as other companies do.
3. There is no free coffee/tea stations in main building. If you need a drink you had to buy from the stations that sell drinks.
4. Cafeteria is very expensive and you can only use MasterCard to purchase anything, no cash or other cards accepted. Guests or interviewed people who come for the entire day often are unable to eat.
5. Business attire policy. If you want to wear jeans on Fridays, than you have to pay $40 for a month ( 4 -5 Fridays).
6. Company no more has any holiday’s parties, including Christmas because it is expensive.
7. All printers said on double side printing in b/w. Its very annoying to change setting each time toy need to have one side printing.
8. Everybody needs to work in the office regardless of weather conditions. HR send out a letter saying that if you want to stay at work while bad snowfall that you have to take a day off.
9. You cannot buy any expansive office supplies or working tools because everything should be cheap. If you really need something, you should buy it yourself.
10. There is a company gym facilities, you have to pay $25 a month.
11. Lost badge- $25
11. Everybody works on old heavy Dell computers.
12. There are very strict subordination policies in terms of what you can do and cannot depending on your level

Recently MC moved all US employees in a different building across the street.
Half of the floor is now occupied while another half is under heavy construction. People who sit next to construction should every day smell dust, chemicals and work while hearing drilling, sawing and screwing. People complained about working conditions, health issuers and destructive noise.
No HR or higher management tried to resolve the issue. None of the top managers sit next to construction at this moment.

Advice to Senior ManagementAsk MC President Ajay Banga to sit next to construction area.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Stagnant

Business Analyst (Current Employee)
O'Fallon, MO (US)

I have been working at MasterCard full-time for more than a year

ProsCompany is well positioned to succeed in the future. Good branding and well known.

ConsCompensation is below other firms in the financial services field. Not a lot of opportunity to move up or get promoted. Most of middle management are fairly old and unambitious who are content doing the minimum amount of work required to keep their 9-5 job. Management's attempt to make the workplace more "fun" and lively" is adding a pool table that almost no one uses. Many of the younger and more creative employees seem to be snatched up by competitors such as Visa.

No, I would not recommend this company to a friend

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business analyst

Business Analyst (Former Employee)
Saint Louis, MO (US)

I worked at MasterCard as a contractor

Prosnice people, work life balance, lots of various aspects to be familiar with but no real learning .

Conshell lot of crappy work and they fire you with no notice.

Advice to Senior Managementworst experience in term of work culture and ethics.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Management direction over the last year is drastically declining the morale and fairness of work given by employees

Anonymous Employee (Current Employee)

I have been working at MasterCard

ProsBenefits, location, friendly co-workers and occasional ability to work from home

ConsSenior and Business Leader Management - worse seen
Disrespectful to employees
Not enough recognition when giving 150% instead blame employees for things even when not in the employees control and continue to expect even more from them
No matter how hard you work, not rewarded for it
Management does not take ownership of company problems but rather pushes off on to the employees
Management treats people like dictatorship with no partnership
Once in, give up any further financial growth - raises are next to 0 compared to what the companies earnings.

Advice to Senior ManagementNeed to start taking in to consideration your employees and their value to getting the company their earnings instead of pushing the problems on to them, not rewarding them and not respecting them. After all they are what got the company the earnings to begin with and the employees are following the direction of the management team.

No, I would not recommend this company to a friend

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Stay Away

Anonymous Employee (Current Employee)
Saint Louis, MO (US)

I have been working at MasterCard

ProsFair salary
Well known company and brand
Profitable company, but at a cost

ConsHeavy outsourcing
Prefer mediocrity at cheaper cost
Decline in benefits since going public on the stock market
Very conservative with innovation
For a small company, the bureaucracy of a very large company

Advice to Senior ManagementLose the over-accounting that prevents innovation due to unrealistic goals that force tracking to estimates instead of tracking to realistic numbers.

Still very much a buddy system in management, tough job market plus fewer opportunities in the St. Louis, MO market tend to breed favoritism

No, I would not recommend this company to a friend

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MasterCard – Why Work for Us?

NOT JUST SHAPING THE FUTURE. CHANGING IT. Here at MasterCard, we work at the heart of commerce. While our people around the world may be engaged in any number of interesting and exciting projects at any given time, we… Full Overview

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Glassdoor is your free inside look at MasterCard reviews and ratings - including employee satisfaction and approval ratings for MasterCard CEO Ajay Banga. All 6 reviews are posted anonymously by MasterCard employees.