Molina Healthcare

  www.molinahealthcare.com
  www.molinahealthcare.com
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Molina Healthcare Reviews

Updated 9 September 2014
Updated 9 September 2014
165 Reviews
2.7
165 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Molina Healthcare Chairman, President, and CEO; Chairman, Molina Healthcare of California J. Mario Molina
J. Mario Molina
99 Ratings

Review Highlights

Pros
  • Pay is decent and benefits aren't bad (in 8 reviews)

  • job security, average pay package, good benefits, just like working in DMV or public sector company (in 11 reviews)


Cons
  • Promises are made for advancement and not kept by upper management (in 10 reviews)

  • Mid- and senior management are complete morons (in 8 reviews)

More Highlights

53 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Worst company I have ever worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Oakbrook Ter, IL (US)
    Former Employee - Anonymous Employee in Oakbrook Ter, IL (US)

    I worked at Molina Healthcare full-time for more than a year

    Pros

    Many employees truly believe in the mission that Molina pretends to portray, that of helping the poor, underserved community.

    Cons

    Behind the scenes in the management and corporate environment, it was apparent that the "Molina Family" cares nothing about the underserved population or it's altruistic, hard working employees. Unfortunately, it is all about making a buck for the CEOS and corporate team. Molina is at least 20 years behind the times in data and technology which makes it impossible to manage healthcare effectively in today's environment. The corporate team is all about blaming of employees instead of support and getting the job done.

    Advice to ManagementAdvice

    Get out of the business of caring for poor people and go live on Wall Street.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Not recommended for the long haul

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Molina Healthcare full-time for more than 8 years

    Pros

    I don't know where all the people writing positive reviews worked, but they're not describing the place where I worked for eight years. Working here is like being an intern. You don't get paid much, but hopefully you'll learn enough to go somewhere else and make a living wage.

    Cons

    The pay starts off bad and it only gets worse. Don't bother applying for internal promotions, because you won't be paid what outside applicants would be paid for the same job. I know several people making below the minimum of their positions salary range. Also, HR has a policy where they max you out at 10% of your current salary for a promotion. So if you get a significant promotion, chances are you will NOT be paid what the position is worth. And with annual raises between 1-3%, you will fall further and further behind the market trends. I know, because when I finally wised up and left, I was offered the same position at another insurance making $28,000 per year more. That is not a typo. I had three internal promotions in eight years, and they screwed me over every time.

    Advice to ManagementAdvice

    Treat internal candidates by the same rules as external candidates.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 4 people found this helpful  

    Trouble in Tampa upper management Urealistic and Uncaring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Health Manager  in  Tampa Palms, FL (US)
    Former Employee - Health Manager in Tampa Palms, FL (US)

    I worked at Molina Healthcare full-time for more than a year

    Pros

    Great benefits and CEO is a doctor

    Cons

    Large caseloads, unrealistic expectations. If you do a good job they recognize you by giving you more work. No life work balance. Time off is a joke if you are on salary. If you take time off then you still have your work facing you when you return. There are lots of people leaving because they are overworked and unappreciated.

    Advice to ManagementAdvice

    Look at how many people have left in the last 6 months. Treat your employees with respect and give realistic expectations for work assignments. Stop adding more requirements and streamline the documentation process. Upper management makes the job impossible to do. They just put everything on the supervisors and in turn gets added to Health Managers already full plate. There are no plans to try to keep good employees. They are blind that so many have left and more will continue to leave under this type of leadership. There is a real problem and no one is trying to fix it.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    If you like babysitting then you will love Molina

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Healthcare Data Analyst II  in  Long Beach, CA (US)
    Former Employee - Healthcare Data Analyst II in Long Beach, CA (US)

    I worked at Molina Healthcare full-time for less than a year

    Pros

    As a contractor I make exceptionally good money. Great place to work as a contractor. I made double what the preferment employees made for doing the same work.

    Diverse environment. Many women, Hispanics and blacks. Many of them are in management. Very innovative in a few areas. Generally good technology.

    Cons

    After my contract ended I decided not to take a permanent position with the company even though I loved my boss. The company is dysfunctional and it directly impacts the work environment.

    The term babysitting is often used at Molina. It means two things. Employees that you depend on to get work done are not self-starters and you must follow up with them. HUGE problem is that management makes you responsible for babysitting and will hold you accountable for other employee mistakes.

    There are also many employees with behavioral problems. One of the biggest issues when I worked there was the noise level at the Hughes Way office. Many employees noticed this issue. Many employees were very loud to the point where it disrupted other workers. Corporate culture in at this building was insane.

    Management does not address issues, such as babysitting and noise level. The refuse to work as a group to make solve problems and improve the work environment.

    These and other factors severely undermine morale. Specific issues:

    Took three weeks after I started to get my laptop and turn in my loaner
    Once I received my laptop the software I needed was not installed and IT had trouble completing this task
    Too three weeks to deliver my monitors so I had to work on the laptop screen for weeks
    Took almost a week to get my badge so employees did not have to buzz me in

    My suggestion is to avoid this company unless you are taking a management position.

    Advice to ManagementAdvice

    Pay very close attention to employee morale. Little things like turning down the lights and turning up the air conditioning send a message that employees are not worth it. Trust me when I tell you that many employees feel that management does not care about non-management employees.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Member Services, Esclation, Provider Services Terrible Service to Molina Members

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Supervisor  in  Long Beach, CA (US)
    Current Employee - Customer Service Supervisor in Long Beach, CA (US)

    I have been working at Molina Healthcare full-time for less than a year

    Pros

    Ok Pay, Ok benefits. Good office facilities. Great company if you are Spanish speaker with very little skills.

    Cons

    If you are Spanish this is the company to work for. They hire friends and family members who have no skills. They use the IM environment to help each other out. Everyone knows someone. Some of the supervisors have a hard time spelling simple words at high school level. Have no clue how to handle crisis. Very lazy people in management. Most are threatened by people who can speak good English and have some brains. If you are the type that like to dress like your going to a night well you will enjoy Molina dress code. They take business casual to a whole new level. They allow tattoos - you don't need to cover it up. Member service and outbound outreach has poor leadership. Most of the sups are just drones. I feel bad for the poor who are taken advantage of by the state and health care companies like Molina.

    Advice to ManagementAdvice

    You need to make sure there is cultural diversity. Hire people who can read, write , have basic grammar. Monitor the leadership. Leadership training for all supervisors and mangers. Get them to be accountable and not lazy.
    Hire decent people.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Molina Healthcare of Michigan - used to be a great place to work - STAY AWAY!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clerical  in  Troy, MI (US)
    Former Employee - Clerical in Troy, MI (US)

    I worked at Molina Healthcare full-time for more than 10 years

    Pros

    Office location good, benifits ok, work hours ok

    Cons

    Where do I start - Leadership is not "Leadership". HR is useless. Management does not hold people accountable for their workload, bad attitudes, insubordination to manager/supervisor, constant cell phone usage w/loud disruptive conversations. Department is losing dependable, long-term staff due to the lack of communication and what is being allowed to continue. The more non-productive, disrespectful, rude (to Providers/co-workers), non-team player you are - the better you are treated by Management. I do not understand why this is allowed. HR will do nothing, and they are allowed to continue creating a stressful work environment. Why is it, staff can come in (clock in) and go eat breakfast for 30 minutes, while others have to work? Complaints have been lodged with management, management is aware of these individuals - yet nothing has been, or will be done. I am not just speaking of recently, this has been evolving for some time. I would not recommend anyone to work there.

    Advice to ManagementAdvice

    Need to put in a "REAL" Human Resources Department. Also, Leadership/Management needs to change. Either send them to classes, or replace them. Have better communication with staff, and respond to their concerns and/or need for workload assistance. I never thought I would see Molina MI become such a stressful and awful place to work. 90% of staff - HATE coming in, it is truly becoming a "postal environment". You are losing too many good staff. Management staff in the past, were truly Management. CORPORATE MANAGEMENT - you need to get involved, before Molina Michigan sprials out of control!! I'm no longer there, so you can heed these words and make changes, or not -- I'm not affected and won't have to think about what I could have done.

    Doesn't Recommend
    Negative Outlook
  8. 3 people found this helpful  

    Worst plantation ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous  in  Albuquerque, NM (US)
    Current Employee - Anonymous in Albuquerque, NM (US)

    I have been working at Molina Healthcare full-time for more than a year

    Pros

    Pay is decent and benefits aren't bad

    Cons

    Mid- and senior management are complete morons. Employees are slaves expected to just nod their heads and say "Yes massuh" to every idiotic order. Employees are never consulted when processes are changed and do not feel valued. Employees at this health plan are leaving in droves. Office politics are not even thinly disguised, and your advancement is based on who you know. They keep the dysfunctional employees and run off the good ones. I will be gone as soon as I find another job.

    Advice to ManagementAdvice

    Advice to corporate: Clean house.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Awful workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Case Manager  in  Springfield, IL (US)
    Former Employee - Case Manager in Springfield, IL (US)

    I worked at Molina Healthcare full-time for less than a year

    Pros

    Pay, benefits, Co workers, members, volunteer opportunities.

    Cons

    Management, senior leadership, no training, all employees are referred, segregation amongst departments, no communication amongst departments

    Advice to ManagementAdvice

    Listen to your staff. Ask them questions better yet you should know the job better than your staff. Nothing is worse than asking your manager for assistance and being given the wrong information. You're not that busy, your job is to manage not 8hr meetings all day. Communicate with the staff what goes on in those meetings. Have your staff back. They know the job better than you. Stop talking behind all your staff back and gossiping with your referrals. It does get out when we're out on breaks. We know you aren't smart. We know the ones that's skating by. We won't cover for you and do your work for you while you take the credit. You should talk to the other department managers to find out what the others are responsible for. Know your workflow and other departments as well. At least know where you can find it. Lastly, learn how to comprehend. Don't just read understand what you're reading. Mayer fact take the time to read before you hit the reply button. We don't have time to continously train our new managers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales  in  Houston, TX (US)
    Former Employee - Sales in Houston, TX (US)

    I worked at Molina Healthcare full-time for more than a year

    Pros

    Good employee health benefits and PTO, good sales manager that tried hard to help.

    Cons

    Pay, commission is not what it should be for the same position at another carrier. Molina has no specialist and seemed to not worry about it. They had a scam provider directory that few doctors are actually accepting the MMOP members.. High stress due to lack of providers.

    Advice to ManagementAdvice

    Get specialist that out PCP's can refer to. It's pathetic. Get transition of care. Medicare requires these things and eventually it's going to catch up to Molina, it will not be good. Distribute a directory that is correct and not a sham!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Terrible experience working for this company,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Molina Healthcare

    Pros

    The friends that I have made here I know will be lifelong friends other than that the job is just a check

    Cons

    This company has terrible management, basically left to fend for yourself. Honestly the worst working experience I have had to date.

    Advice to ManagementAdvice

    Management needs to held accountable for the problems the department has. There is no team work at the management level.

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