Molina Healthcare

  www.molinahealthcare.com
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Molina Healthcare Reviews

Updated Jul 14, 2014

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All Employees Current Employees Only

2.5 151 reviews

61% Approve of the CEO

Molina Healthcare Chairman, President, and CEO; Chairman, Molina Healthcare of California J. Mario Molina

J. Mario Molina

(89 ratings)

38% of employees recommend this company to a friend

Review Highlights

Pros
  • Pay is decent and benefits aren't bad (in 8 reviews)

  • job security, average pay package, good benefits, just like working in DMV or public sector company (in 11 reviews)


Cons
  • Promises are made for advancement and not kept by upper management (in 10 reviews)

  • Mid- and senior management are complete morons (in 8 reviews)

More Highlights
30 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    Do NOT Work For This Employer

    Anonymous Employee (Former Employee) Long Beach, CA (US)

    ProsI worked for this employer in two locations: Washington and California. I can't say enough good things about the WASHINGTON locations. I felt valued and respected as a team member and I felt the management was really trying to better the culture of the company and respect their employees.

    ConsHowever, the experience I had working for this company in CALIFORNIA was the exact opposite. The corporate culture was oppressive and inflexible. I was illegally fired when I was 7 months pregnant after over a year of being shifted around to various positions that were well below my skill level because the company couldn't get it together enough to finally start the position I was transferred to this location for. I was repeatedly treated like I was an inexperienced and low-level employee, despite having education and experience higher than many of the management staff. I feel that this company, in general, does NOT respect its employees and I would not at all suggest that anybody take a job here if you want to feel like you're a valued member of a team.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Good stated intentions, haven't figured out how to follow through

    Anonymous Employee (Current Employee) Long Beach, CA (US)

    ProsHelping the under-served with healthcare is a rewarding feeling.

    ConsPoor compensation for long work hours. Lack of flexibility in middle/upper management, and lack of regard for work-life balance. Communication is lacking between management and employees.

    Advice to Senior ManagementCommunication, please. Don't try to snow the employees, we realize that things are not going well. Trying to put a spin on it is coming off as disingenuous. Also, when you have a manager at a high level who has consistently shown that they cannot retain good employees - take note and do something about it. This company comes across to employees as a small-family owned company that hasn't figured out how to grow up.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Owners are clueless (and seem to be uncaring) about what's really happening within the workforce.

    Anonymous Employee (Former Employee) Long Beach, CA (US)

    ProsFast growing, multi-state company; decent benefits. Good work location; close to the beach. Pretty good weather most of the year.

    ConsExecutive and management "team" very disjointed; very political atmosphere. Cutthroats on the inside and very judgemental. The company has lost its soul and the very reason the founders started the business. Owners no longer care or are so out of touch with reality about their employees; continues to lose employees as quickly as they're trying to get them in.

    Advice to Senior ManagementGet involved and get to know your worker bees. Get ALL the facts before placing final judgements. Hire competent people that are knowledgeable in their respective fields. Hiring people simply because you know them, especially in key management positions, is doing more harm then good; simply getting a bunch of "yes" men. Owners really needs to get to know which of their people in management are trustworthy.

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Nightmare

    Case Manager (Current Employee)

    Prosgood pay and benefits if your single

    Conspeople are rude unprofessional, no stability no one follows dress code, to many bosses, work is unreal not enough training for job

    Advice to Senior ManagementBe more supportive, recognize everyone not just certain indiivduals.Get more training on being a supervisior or people skills

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Molina Medicaid Positions

    Anonymous Employee (Former Employee)

    ProsDepending on location, employees were pleasant to be around. There was a lot of community type activities being done in my location which made a person feel like a part of group.
    Pay was okay. Benefits were expensive.

    ConsMolina Medicaid management were dishonest with employees.

    Advice to Senior ManagementHONESTY.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Not Inspiring company to work as an employee

    Desktop Support (Former Employee) Doral, FL (US)

    ProsGetting better in IT.
    Adding new employees that will promote their niche.

    ConsThe hiring of managers and staff personnel was terrible. The managers hired persons that have no clue what a laptop is or does. Employee's who worked their would be out the door at exactly 5PM.
    Certain departments were way understaffed. Employees had to work nights and weekends just to get caught up on the amount of work that was coming into the office.

    Advice to Senior ManagementHire, Hire, and Hire more employees.
    Install a back-up generator for the building instead of using waver strips that do nothing for power surges.
    Allow the DTS or now called FTS pesonnel to do there job. Allow them to upgrade or replace computers.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    4 people found this helpful  

    If you want to be treated like an adult, keep looking

    Case Manager (Current Employee) Pomona, CA (US)

    ProsGood benefits. Compensation is OK.

    ConsWork hours totally inflexible. You can not change your hours no matter if you take a half hour lunch or not. Period. And breaks are to be on schedule. Talking is highly discouraged. You will be reminded a thousand times of your "work hours". You can't listen to a radio, or even have your cell phone on your desk. Unless you're one of the favored ones. Then you can do what you like. Not enough or no providers to send members to. Referrals take forever. Members should not have to wait so long to get service. Which is why they don't choose Molina.

    Advice to Senior ManagementYour line workers line your pockets. Treat them with a little more respect. They can manage their time. They don't need to be so regimented. They can turn a radio off when a call comes in. They probably have more education than most managers. They can manage the simple things. Give them something to tell them they do a good job. You just got rid of "Above the Branches". Which lets them know you seriously don't care. The work place in Pomona is awful. Try to do something to make this building at least a little better. When the air goes out in the summer and its over 90 degrees inside, they should be able to go home to work. Without your line workers, you have no company.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    6 people found this helpful  

    Dissatisfied, they don't care about their employees

    Project Manager (Former Employee) Augusta, ME (US)

    ProsOffer good benefits. Do offer training and promote from within. If you conform to 'their' way, you can go far.

    ConsLeadership is ineffective. There is blatant discrimination throughout the company. The morale of Maine employees is at an all time low, rather than trying to improve it, they just ignore it. Good employees are leaving. HR representation is a joke. Molina does not care about its employees, their only focus is on money. They literally drove me out with a bully boss and created a hostile environment for everyone in my department.

    Advice to Senior ManagementSpend more time listening to your employees and follow through with their complaints.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    I am hoping I will like the company better if/when I can be promoted out of the call center.

    Member Services Representative (Current Employee) Bothell, WA (US)

    ProsLow cost personal health insurance. The history of how the company came to be. The Molina family. I was impressed with their ideals when visiting the corporate office.

    ConsPerformance being graded solely on numerous stats/matrix. If you don't meet their extremely high goals they are very quick to write you up. Being monitored every minute of every day. Constant reminders. Half hour lunches. Not enough time to go out for lunch. Very rigid schedules. Difficult to develop comrodery with co workers because all breaks and lunches are scheduled for you each day. No time to blow off steam after a crappy phone call, the next one comes whether you are ready for it or not. And there are many crappy phone calls when you are administering Medicaid. Very stressful job with low pay and perfection being expected of you every minute.

    Advice to Senior ManagementStop treating call center employees like they are children. Trust your employees more and treat them like the intelligent adults they are. I understand phone coverage is priority in a call center. However, the entire staff is not going to just get up and take their lunch and breaks at the same time. The schedule could at least be to take lunch during a particular hour but not down to the exact minute. Recognize an employee's worth based on experience and pay them a living wage. Recognize that some of your requirements just don't make sense. Required statements/scripts during phone calls that do not follow the natural flow of conversation.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    2 people found this helpful  

    Proceed with caution

    Anonymous Employee (Current Employee)

    ProsCo-workers and middle management care about the quality of the work - their own and the mission of the company.

    ConsCorporate is out of touch with the state health plans. Genuine and compentent executives are few and far between. Decisions are made based on personal agendas and nepotism rather than on sound business.

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