MoneyGram International Reviews

Former Employee – worked at MoneyGram International full-time for more than 7 years

Pros – It's OK for a few years if you can get several quick promotions.

Cons – It's frustrating working with a lot of incompetent people who are only there because they can't make it at better companies. The executive's hypocrisy, greed, and propaganda is unbearable.

Advice to Senior Management – Stop taking ridiculous bonuses and pay your employees competitive wages. Maybe you could retain the good ones, and increase the company's value.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at MoneyGram International

Pros – MGI is an industry leader and appears to be stabelizing. They claim to be growing and provide satisfactory benefits and competetive pay.

Cons – About 2 months after I was hired HR contacted me and informed me that my offer had contained an error in that my bonus should be 5% instead of the 10% I had accepted. Through some negotiation I was able to obtain a one-time bonus payment and the bonus percent was reduced to the pay grade standard of 5%.

MGI's compliace department is going through a major transition in that the vast majority of the compliance teams are being moved to Dallas, TX. This may make sense in an organizational structure type of way, but the transition and leadership plan is anything but smooth. It's as if the decision makers didn't realize how much of an undertaking it would be to transition over 100 positions to a new location where I would venture to guess less than 10% of the employees were offered or accepted relocation. Talk about reinventing the wheel. The communication throughout the process left a lot to be desired and the decision to move operations came as a shock to everyone, even some senior leaders.

Advice to Senior Management – I think training in empathy would be beneficial. Ending a meeting where dozens of people had just been informed that their jobs were no longer available with "but we are really excited in the direction MoneyGram is headed" is a little insensitive, to say the least. I think it displays a huge disconnect between senior leaders and the people who are truly running the compliance operations. Without is, your job would be insanely difficult, and I think you're beginning to see that as people leave and replacements are hard to come by. You made your bed, and I don't have a single ounce of sympathy for you.

No, I would not recommend this company to a friend

Current Employee – been working at MoneyGram International

Pros – Benefits, people, and pay is better than average.

Cons – Micromanagement, compensation, and lack of promotions.

Advice to Senior Management – Change what you are hiring in a supervisor/management role. Loose the micromanagement style, it NEVER works. Hire more people-everyone is overworked and underpaid. Stop taking away incentives to work there like vacation days. Who cares where we are compared to other companies. Ask where we can be for the current employees.

No, I would not recommend this company to a friend

Current Employee – been working at MoneyGram International

Pros – Some good, a few great, managers. Some really great co-workers. Some opportunity to move up, some really smart people found in odd corners of company.

Cons – Everything is a secret. Too many decisions made in vacuum without input from folks with useful information because of the secrecy. Rush decision. Favoritism not skill too often behind hiring in senior levels. Too many opportunities only in Dallas. So if you live in Dallas, great, but if not, many key jobs being moved there, and not as much interesting work left in Denver or Minn. The secrecy issues cannot be overstated. Communication between global divisions, is improving, but it's not enough yet

Advice to Senior Management – Be more open. More communication, not less, about decisions both made and in negotiations. Also, do we really need that many senior managers? We lay off the folks at the bottom of the totem pole, and hire at the top, but haven't seen any real improvements in strategy or performance that justify the huge upper management hires in Dallas.

No, I would not recommend this company to a friend

Current Employee – been working at MoneyGram International

Pros – Co-workers are a real plus. There are several teams with outstanding players.
End up on the right team, defined as working for the right sup/manager, and you are encouraged and protected.

Cons – Poor management isn't weeded out.
communication from the top down is all but non-existant. We spend more time reading between the lines than we ever do actually paying attention to what is said.
Long range planning is spotty
HR is awful.

Advice to Senior Management – Communicate more honestly. Believe me, we all know layoffs are coming. Employees here aren't mentally handicapped. The attempts at mis-direction, the secrecy, it is at best unnecessary and at worst offensive.

No, I would not recommend this company to a friend

Former Employee – worked at MoneyGram International

Pros – Employees are offered free parking in ramp or parking lot.

Cons – Senior Management does not care about employees.

Advice to Senior Management – Karma

No, I would not recommend this company to a friend

Current Employee – been working at MoneyGram International

Pros – Challenging, opportunity to try different things, fast paced, corporate education classes for free, fitness facility, scheduling flexibilty, work from home options

Cons – There is a lack of communication between managers, conflicting goals, lack of continuity, more focusing on placing blame than getting the job done.

Advice to Senior Management – Focus on getting the work done instead of trying to figure out who will take the blame if it doesn't get done. Everyone is too scared to do anything.

No, I would not recommend this company to a friend

Current Employee – been working at MoneyGram International

Pros – Good working enviornment and good people! Provide a very generous PTO program. They leave you and let you do your job.

Cons – Impossible sales quota and too many reports to complete takes you away from selling. Company never recognizes sales people because no one ever makes quota.

Advice to Senior Management – Provide more realistic goals and provide a recognition program for the sales people to shoot for. Low salary and limited commission and bonus opportunity.

No, I would not recommend this company to a friend

Former Employee – worked at MoneyGram International

Pros – No stress as no-one is held accountable for anything

Cons – Poor management and the "good old boy" network does not allow for any change. Still operating in the 80's

Advice to Senior Management – Tell people how that are doing and provide feedback/ Surprise firings with no warnings or course for correction are very bad for morale.

No, I would not recommend this company to a friend