Netflix

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Netflix Reviews

Updated 12 December 2014
Updated 12 December 2014
427 Reviews
3.8
427 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Netflix Founder, Chairman and CEO Reed Hastings
Reed Hastings
328 Ratings

Review Highlights

Pros
  • Work atmosphere is awesome with lot of freedom and responsibility (in 31 reviews)

  • Good Pay & Fact paced work environment (in 18 reviews)


Cons
  • Netflix makes no secret about it's high performance culture, which results in a very high turnover (in 18 reviews)

  • IT IS LITERALLY TRUE THAT IT IS CULTURE OF FEAR, no matter how talented you are (in 17 reviews)

More Highlights

229 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Amazing culture, clear and transparent strategy, and an amazing staff.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Beverly Hills, CA (US)
    Current Employee - Anonymous Employee in Beverly Hills, CA (US)

    I have been working at Netflix full-time (less than an year)

    Pros

    - The company has amazing work culture. They encourage personal responsibility, so you're allowed to work the way you like to work as long as work is getting done.

    - All teams appear to be very clear and transparent with regards to strategy. I knew exactly what I was doing, why I was doing it and what the overall objective was. Lots of clear communication and collaboration. You think this would be a no brainer for all companies, but this is increasingly rare so it's great to see Netflix embrace communication.

    - Plenty of parking in the Beverly Hills office.

    - Catered lunch EVERYDAY.

    Cons

    -Lack of new employee onboarding for your particular role. When you're new, everyone is really busy so there is rarely time for you to sit down with someone and learn the processes for your role that are specific to Netflix. A lot of it is learning on the fly and asking questions as they come up. This is fine if you're a fast learner or have a lot of experience for your role, but for others this can be a very difficult roadblock that can affect campaigns early on and stifle rapport building within teams

    Advice to ManagementAdvice

    You have created an amazing product and an amazing place to work. Keep going!

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Best job I have ever had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Director of Engineering in Los Gatos, CA (US)
    Current Employee - Director of Engineering in Los Gatos, CA (US)

    I have been working at Netflix full-time (more than 5 years)

    Pros

    Excellent environment for smart and motivated SW devs. Very little politics. Technology leader. Very focused on streaming video on demand. Value smart devs, not 24-7 heros. Tremendous opportunity to influence video and entertainment industries.

    Cons

    If you are a task-oriented dev, if you need an architect or manager to give you a list of deliverables, you will not do well at Netflix. If you are a control-freak you will not do well.

  3. 1 person found this helpful  

    Smart people, challenging work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Marketing Manager in Los Gatos, CA (US)
    Current Employee - Senior Marketing Manager in Los Gatos, CA (US)

    I have been working at Netflix full-time (more than an year)

    Pros

    Everyone I work with at Netflix is incredibly smart, thoughtful and ready to challenge ideas. It's a great place to foster innovation and the culture of you setting your own hours and vacation time can't be beat.

    Cons

    There are times when changes are put in place by brute force (C-level said so) that is in such a clash with the rest of the culture that it is upsetting and derails the ideation process.

    Advice to ManagementAdvice

    Promote more from within, and have peers interview new candidates.

    Recommends
    Neutral Outlook
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  5. 1 person found this helpful  

    At Netflix the technology is the WHAT you do, providing great content for subscribers to enjoy is the WHY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Engineering Manager in Los Gatos, CA (US)
    Current Employee - Senior Engineering Manager in Los Gatos, CA (US)

    I have been working at Netflix full-time (more than an year)

    Pros

    Netflix is singularly focused. They want to provide great family content for their subscribers to enjoy. By doing that, people feel they are getting the most from their monthly subscription. They have a robust service that is well architected, and they have discipline that has been honed for over a decade to become the best at what they do. As so many leadership books say, you can tell way more about someone by what they say NO to, and how well they can say NO. Netflix doesn't do ads, pay-per-view, purchasable content, or porn. Just thoughtful, edgy, and family programming so you can enjoy your subscription. They're bigger than people perceive, around 3,000 at time of this writing, but still have that startup feel of "just get stuff done." They get rid of all unnecessary process, so even in management, I can spend most of my time focusing on adding value to our customers instead of administrivia.

    Cons

    Netflix prides themselves on hiring super senior people that are like a pro team. Everyone is treated like a professional. You won't find any interns at Netflix. You'll only be working with people that have been in the industry and are smart at what they're doing--but that doesn't mean they're smart at everything. So some coordination and challenging of each other is necessary for success. If you're more introverted and don't speak up much, and not much of a self-starter, this isn't a good company for you.

    Advice to ManagementAdvice

    The singular focus is fantastic, but a little bit of effort toward leadership development would help the company through the next growth spurt it needs and assure we can grow our next level of executive leaders from within.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Well treated, enjoyable environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Los Gatos, CA (US)
    Current Employee - Senior Software Engineer in Los Gatos, CA (US)

    I have been working at Netflix full-time (more than an year)

    Pros

    * Culture deck is very close to accurate. From my experience, few things have differed from the information available publicly. I was concerned that there would be a 'culture of fear' before I joined but it has not been so.
    * Exceptional senior management. They keep the company on course, share information freely, are incredibly knowledgable, and open to answering any employee questions. I have never been more impressed with a senior management team.
    * Comp and benefits are outstanding. I started about a year ago and since then the company has increased my salary by over 50%. Having had recent, competitive offers, it is truly top-of-market pay.
    * Good work-life balance and unlimited time off.

    Cons

    * No formalized training or advancement. If you want to try out different teams or roles this isn't the place.
    * No long-term career objectives. Nearly every single engineer has the same title so there are no career goals to work towards. This also means no promotions (unless you're in management).
    * All engineering positions are based out of Los Gatos. If you live elsewhere in the Bay, commuting is a requirement.

    Advice to ManagementAdvice

    Great place to work overall. My biggest request would be to provide the opportunity to work in other teams for the experience, learning, and novelty. Additionally, I personally feel that it would be beneficial to have long-term career goals and objectives to work towards.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 6 people found this helpful  

    An incredible environment that will definitely make you grow as a professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Program Manager in Los Gatos, CA (US)
    Current Employee - Senior Program Manager in Los Gatos, CA (US)

    I have been working at Netflix full-time (more than 3 years)

    Pros

    I have worked for Netflix for 3 years. As most of reviews say, it is incredible to see how open and honest the culture is. The company is still pretty flat for its size, and you can feel your impact on initiatives you work on. Development moves very fast and our cycles are short and iterative. Multiple 6-month long projects in other companies get out the door in a matter of a few weeks.

    I definitely feel like reviews on Glassdoor do not make justice to the Netflix environment. Yes, there is a lot of work, but I do not feel people get let go all the time, or that anyone would feel scared of being fired without reason. People do not get let go without fair warning. Everyone I know that has been let go so far saw it coming and recognizes it is the best for both them and the company. I find it hard to believe sometimes we have to overcome people's fears in that aspect. And newcomers realize very fast there is a myth and feel great to have joined.

    In short, it is a remarkable, fair and candid company and I am thrilled to have joined and I plan to go nowhere in the next 5 years.

    Cons

    I agree there is no career plan or defined development, but then again, this translates into a lot of freedom to forge your own path. Plus, people who are hired are usually senior, so I feel there is less of a need for a strict career plan. When you work at Netflix, you are exposed to so much that it is easy to explain why you grow so much in a short period of time.

    Advice to ManagementAdvice

    One of the biggest fears within the company is that our amazing culture gets diluted as we grow, so it is important to continue investing to keep the culture alive.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Culture Deck Is Real

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Content Operations Manager in Beverly Hills, CA (US)
    Current Employee - Content Operations Manager in Beverly Hills, CA (US)

    I have been working at Netflix full-time (more than 5 years)

    Pros

    Being part of an innovative and transparent company has kept me working here for several years. Not only do I love what I do, but what keeps me here is the environment. We live out the culture deck. Politics do not prohibit me from doing my job or speaking out when I have a recommendation on what could be better. Collaboration is encouraged, and it's easy to do when you have high-performing peers and understanding managers.

    Cons

    None to reference at this time.

    Advice to ManagementAdvice

    Keep up with the great transparency.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    A roller coaster ride of excitement and stress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Los Gatos, CA (US)
    Current Employee - Senior Software Engineer in Los Gatos, CA (US)

    I have been working at Netflix full-time (more than 3 years)

    Pros

    Excellent salary, smart people, great time flexibility, satisfying projects. The company values of freedom and responsibility are really like treating employees like adults and trusting them to execute the best overall decisions for the company, which is effective when enough context is given. Innovation and experimentation is rewarded well and many opportunities for ongoing education are offered.

    Cons

    Internal politics. Lots of blame game behavior played as subtly (yet transparently if you pay attention) as possible. Some managers spend too much time in the code instead of managing their team. I had the experience of offering many recommendations for improving team performance and not having them implemented because the culture here is to just do what you want and either get rewarded hugely or sacked. Management coaching appears to be improving, but inconsistently applied. I've seen people who need to be let go stay on for a long time with many opportunities to change and people who were very competent let go without much warning that they need to change something. I've also seen projects executed that solved the business problems presented but were dropped because management didn't like it rather than some other specific reasons.

    Advice to ManagementAdvice

    Management is not about process, I think Netflix has that correct. Excellent management is about getting problems out of the way of employees so that they can excel and about managing interpersonal conflicts so that a team can leverage one another's strengths to push the team higher than before. I think this element is missing on some teams at Netflix and that there is too much emphasis on daily high performance (important) and little building of loyalty or camaraderie.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Great culture, team, technology and innovation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Netflix full-time (more than an year)

    Pros

    Always innovating and moving forward.

    Cons

    I enjoy working here - no cons for me.

    Approves of CEO
  11. 1 person found this helpful  

    Solid Job, sad to see it's closing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSR2 in Hillsboro, OR (US)
    Current Employee - CSR2 in Hillsboro, OR (US)

    I have been working at Netflix full-time (more than 3 years)

    Pros

    Free Netflix, PTO, Good Vacation, Severance, Good Work-Life Balance

    Cons

    Talking to the general public, policies can be hard to deliver to customers, might close your Call Center

    Recommends
    Negative Outlook
    No opinion of CEO

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