Netflix

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Netflix Reviews

Updated Jul 15, 2014
All Employees Current Employees Only

3.2 394 reviews

71% Approve of the CEO

Netflix Founder, Chairman and CEO Reed Hastings

Reed Hastings

(306 ratings)

52% of employees recommend this company to a friend

Review Highlights

Pros
  • Freedom and Responsibility" is their guiding phrase here and it is true(in 29 reviews)

  • Good Pay & Fact paced work environment(in 18 reviews)


Cons
  • Netflix makes no secret about it's high performance culture, which results in a very high turnover(in 18 reviews)

  • IT IS LITERALLY TRUE THAT IT IS CULTURE OF FEAR, no matter how talented you are(in 17 reviews)

100 Employee Reviews Back to all reviews
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    Not too bad

    Anonymous Employee (Former Employee)

    Prospay, seemingly lax supervisors. food karts

    ConsAll of the survey policies got to be overwhelming.

    Advice to Senior ManagementTreat folks better.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    2 people found this helpful  

    Supervisor

    Anonymous Employee (Current Employee)

    ProsGreat pay and employees
    Fun work environment
    Progressive product
    Excellent work/life balance

    ConsNo annual raises, bonuses or performance reviews
    Little opportunity for advancement

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    My experience at Netflix was very pleasant we all worked as a team to get the job done....

    Production Worker (Former Employee) Grove City, OH (US)

    ProsWe did get to work forty hour a week.

    ConsMaking sure the DVD where mailed out on time.

    Advice to Senior ManagementN/A

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
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    1 person found this helpful  

    Fast paced, intense environment

    Anonymous Employee (Former Employee) Los Gatos, CA (US)

    Pros-Really smart, motivated, and reliable team members
    -Great salary
    -You'll learn a lot from the people you work with
    -Fantastic product

    Cons-Senior management makes decisions without checking in with the SME's within the company.
    -People get fired much faster without much warning. If you have a good manager, you will be happy to have the people who aren't pulling their weight gone quickly without causing too many problems.
    -It's hard to leave the office during the day, if needed. There is a big focus on face time.

    Advice to Senior Management-Before implementing an idea, check with your highly compensated SME's.
    -Make sure you are listening to and keeping a pulse on your customers.
    -Give employees more trust so that the high performers don't constantly feel like they could be fired for any small mistake. This kind of fear leads to a nervous, management pleasing environment.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Great team, great perks, great pay

    Customer Service Representative (Current Employee) Hillsboro, OR (US)

    ProsGreat health coverage, great hours, great team building, great leadership

    ConsAnnoying as hell customers who don't know a thing about the technology they purchase

    Advice to Senior ManagementChat and email inquires please

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Empowering place to work - Little bureaucracy for size

    Anonymous Employee (Current Employee) Los Gatos, CA (US)

    ProsCompany culture strives to minimize process in favor of trusting employees and giving them room to run. This results in an organization powered by experienced self-starters who are incredible people to learn from. It provides the maturity of a larger company with talented people, while still enabling considerable creative freedom. (Applies to Los Gatos HQ)

    ConsCoordination can sometimes be weak due to "loosely coupled" culture. It is very easy to get out of sync on goals and expectations with teammates and managers unless one is very vigilant and communicates well. Most managers try to adhere to the culture, but each deviates in their own idiosyncratic way.

    Advice to Senior ManagementStronger cross-function consistency as regards to commitment to culture would be ideal. Product, Content, Marketing, and Finance have all substantially deviated in their own ways.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Sr. Software Engineer in Test

    Anonymous Employee (Current Employee)

    ProsYou will be working with the most talented ppl around.

    ConsLittle bit politics in some teams.

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    Awesome place to work!

    Anonymous Employee (Former Employee)

    ProsVery fast paced. Exciting projects!
    Exceptional pay.Work with exceptional talent every day.
    Freedom and Responsibility culture works the best.
    Have a challenge? Find the solution and move on to the next - is the core principle.

    ConsIt can be tough to adjust to the freedom and responsibility accountability approach but that is the best way employees are challenged to provide the best value add to the work.

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    Challenging and rewarding Customer Service Job

    CSR2 (Former Employee) Hillsboro, OR (US)

    ProsThe pay was extremely comparable to other call center jobs in the area. I found that success was completely individually based - essentially, if you wanted to do well you had to really focus your efforts on coming into work with a fresh attitude.

    ConsThe call center environment makes you feel like you are "just a number" often. It is also difficult to be gauged how successful you are at your work based off of each individual you talk to (via surveys).

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great job.. People were very nice

    CSR-1 (Current Employee) Denver, CO (US)

    ProsLearned a lot about myself and picked up great skills to use. Pay wasn't bad either

    ConsPay wasn't great either. Really numbers driven. Limited advacement.

    Advice to Senior ManagementIf you really care about the customer experience, it doesn't show.

    Yes, I would recommend this company to a friend

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