Press Ganey Reviews

Updated 22 August 2014
Updated 22 August 2014
94 Reviews
3.1
94 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Press Ganey CEO Patrick T. Ryan
Patrick T. Ryan
75 Ratings

Review Highlights

Pros
  • Get the opportunity to work from home and the company offers terrific benefits (vacation/insurance) (in 5 reviews)

  • Still has some great people doing some good things (in 6 reviews)


Cons
  • Every position does require a lot of work but you do get recognized for your hard work (in 5 reviews)

  • New management has come in and destroyed what was a great company (in 5 reviews)

More Highlights

18 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    • Managed risk, monitored and controlled project work packages totaling over $3.1 million with a 97% on time success rt.

    Current Employee - Account Manager in Nashville, TN (US)
    Current Employee - Account Manager in Nashville, TN (US)

    I have been working at Press Ganey full-time

    Pros

    Great people to work with.

    Cons

    Too much turn over from senior leadership.

  2. 2 people found this helpful  

    Changing the future of healthcare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Ops in Wakefield, MA (US)
    Current Employee - Sales Ops in Wakefield, MA (US)

    I have been working at Press Ganey as an intern (less than an year)

    Pros

    Press Ganey does a very good job of making every employee feel welcomed and comfortable. Since joining Press Ganey, I have been able to meet all levels of management to directors all the way to the CEO. Everyone that works at Press Ganey work hard each day in order to help shape the future of the healthcare industry.

    Cons

    Most people that work at Press Ganey do not spend every day in the office and most employees will work from home, which can give a very empty feeling in the office space.

    Advice to ManagementAdvice

    In order to create a better office atmosphere weekly office meetings might be helpful. Meetings could have each person in the office share what they are working on. It can be a good way to get people more comfortable with each rather then separated.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Great people to work with and wonderful clients

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Baltimore, MD (US)
    Current Employee - Sales in Baltimore, MD (US)

    I have been working at Press Ganey full-time (more than 5 years)

    Pros

    Get the opportunity to work from home and the company offers terrific benefits (vacation/insurance). The people I work with are support and we have a great team.

    Cons

    Every position does require a lot of work but you do get recognized for your hard work.

    Advice to ManagementAdvice

    I am very pleased to see quite a few females in the Executive Management Positions and they have all done an amazing job and have been wonderful mentors.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5. 1 person found this helpful  

    Overall, satisfied with my experience here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Press Ganey full-time (more than 3 years)

    Pros

    Great Benefits. Tuition Reimbursement. Some what of Flexible schedule.

    Cons

    Lack of communication between lower and upper level employees. Favoritism towards other employees.

    Advice to ManagementAdvice

    Communicate and recognize your employees hard work!

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Rewarding, hard work

    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Press Ganey as an intern

    Pros

    Everyone is very dedicated to their work and this leads to very accomplished workers who will do all they can to achieve success

    Cons

    It is a very corporate environment and can sometimes be very hectic and chaotic, not very laid back despite people being able to work from home

    Advice to ManagementAdvice

    Emphasize communication between teams and offices -- lots of people are remote workers or are on the road a lot so it makes it that much more important that everyone communicates with each other

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Making a difference in healthcare by leveraging the unique strengths of really great people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Manager in Chicago, IL (US)
    Current Employee - Service Manager in Chicago, IL (US)

    I have been working at Press Ganey full-time (more than 10 years)

    Pros

    The greatest satisfaction comes from knowing you can make a difference. If you have a great idea, you can run with it with blessings and support!

    Cons

    There are lots of moving parts and it's tough sometimes to see all the inter-related issues and impact of decisions.

    Advice to ManagementAdvice

    Please continue to push the envelope and innovate to better support our clients. Listen to them, respond to them, remember that we all work for them.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Flexible and forward thinking - constantly changing and challenging employees to go above and beyond.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Press Ganey full-time (more than 5 years)

    Pros

    Career development, opportunities for professional growth, teamwork, flexibility, good leadership, thought provoking

    Cons

    Sometimes the amount of work surpasses the amount of resources that we have.

    Advice to ManagementAdvice

    Appreciate employees at all levels as much as possible.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    My experience at Press Ganey has been rewarding and satisfying.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Press Ganey full-time

    Pros

    We generally work with people that want to have a positive influence on healthcare and peoples lives. The pay is good and we get to be creative in how we work with clients and prospects. Leadership communicates well encourages problem solving.

    Cons

    Integration of firms we've acquired into one cohesive organization seems to be challenge...not sure why.

    Advice to ManagementAdvice

    Continue to enhance online analytics platform without increased pricing.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Really Good Team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Press Ganey full-time (more than 3 years)

    Pros

    This team is very close knit and works hard. I can rely on my colleagues to get things done and we all have a lot of pride in what we do.

    The direction of the company is pretty compelling. No one else can do what Press Ganey can today, so I'm proud to work on something really different.

    Compensation is good - and there is still a 401k match! (which no one has anymore).

    Cons

    There's a lot of volume and you have to sort out how and where you are going to spend your time. It's constant prioritizing so you don't get overwhelmed. Not so balanced...

    Advice to ManagementAdvice

    I think it's the same everywhere. But we have a solid company, so it makes it worth the effort.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Mixed

    Former Employee - Comment Processor in South Bend, IN (US)
    Former Employee - Comment Processor in South Bend, IN (US)

    I worked at Press Ganey part-time (more than 10 years)

    Pros

    Used to be a great family atmosphere

    Cons

    No longer interested in employee retention or ideas

    Advice to ManagementAdvice

    Listen to those other than just Mgmt.

Press Ganey Photos

Wakefield Office Building
Wakefield Elevators
Wakefield Balcony to Lobby

+ Add Photo

Work at Press Ganey? Share Your Experiences

Press Ganey

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.