Press Ganey

  www.pressganey.com
  www.pressganey.com

Press Ganey Reviews

Updated 11 December 2014
Updated 11 December 2014
106 Reviews
3.4
106 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Press Ganey CEO Patrick T. Ryan
Patrick T. Ryan
83 Ratings

Review Highlights

Pros
  • Get the opportunity to work from home and the company offers terrific benefits (vacation/insurance) (in 6 reviews)

  • Press Ganey has a strong history of improving the patient experience (in 7 reviews)


Cons
  • Every position does require a lot of work but you do get recognized for your hard work (in 6 reviews)

  • New management has come in and destroyed what was a great company (in 5 reviews)

More Highlights

21 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Really is a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Press Ganey full-time (more than 10 years)

    Pros

    I have been with Press Ganey over 10 years, through the ups and downs that all companies have, and I have always been impressed with how our staff bands together and always comes out on top. I feel that Press Ganey has become my second family. I know that people here care about me, and want me to succeed. In my time with PG I have been promoted 5 times, and have been able to grow in my career, and I see I have many more opportunities ahead. Along with being able to grow I am constantly challenged. Every day is different, and I find the change and the challenges thrown my way exciting and makes me look forward to coming to work every day.

    Cons

    Like any growing company, we have hurdles to over come and our ups and downs. It is how we handle and get through the hard times that make us successful. I know leadership would like to promote everyone and give everyone an opportunity to grow in their careers, but that takes time.

    Advice to ManagementAdvice

    It is important for front line managers and leaders to promote the culture of PG with their staff. It seems like there are times we are waiting on the CEO, COO to own the culture of PG, and that is not always possible.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Great people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Press Ganey

    Pros

    Supportive team. Driven and motivated individuals.

    Cons

    Limited upward movement. Lots of remote employees

    Advice to ManagementAdvice

    Career growth. Creating a sense of company culture through engaging remote employees

    Recommends
    Positive Outlook
  3.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Decision Analytics and Research in Chicago, IL (US)
    Current Employee - Decision Analytics and Research in Chicago, IL (US)

    I have been working at Press Ganey as an intern (less than an year)

    Pros

    Great place for interns. Interns get really project practice and guidance. Team work driven. Open office and people are really nice each other.

    Cons

    Nothing here! Because I'm just an intern and stayed for like less than 5 months, I don't have much opportunity to get in touch with higher management team.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    • Managed risk, monitored and controlled project work packages totaling over $3.1 million with a 97% on time success rt.

    Current Employee - Account Manager in Nashville, TN (US)
    Current Employee - Account Manager in Nashville, TN (US)

    I have been working at Press Ganey full-time

    Pros

    Great people to work with.

    Cons

    Too much turn over from senior leadership.

  6. 2 people found this helpful  

    Changing the future of healthcare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Ops in Wakefield, MA (US)
    Current Employee - Sales Ops in Wakefield, MA (US)

    I have been working at Press Ganey as an intern (less than an year)

    Pros

    Press Ganey does a very good job of making every employee feel welcomed and comfortable. Since joining Press Ganey, I have been able to meet all levels of management to directors all the way to the CEO. Everyone that works at Press Ganey work hard each day in order to help shape the future of the healthcare industry.

    Cons

    Most people that work at Press Ganey do not spend every day in the office and most employees will work from home, which can give a very empty feeling in the office space.

    Advice to ManagementAdvice

    In order to create a better office atmosphere weekly office meetings might be helpful. Meetings could have each person in the office share what they are working on. It can be a good way to get people more comfortable with each rather then separated.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Great people to work with and wonderful clients

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Baltimore, MD (US)
    Current Employee - Sales in Baltimore, MD (US)

    I have been working at Press Ganey full-time (more than 5 years)

    Pros

    Get the opportunity to work from home and the company offers terrific benefits (vacation/insurance). The people I work with are support and we have a great team.

    Cons

    Every position does require a lot of work but you do get recognized for your hard work.

    Advice to ManagementAdvice

    I am very pleased to see quite a few females in the Executive Management Positions and they have all done an amazing job and have been wonderful mentors.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Overall, satisfied with my experience here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Press Ganey full-time (more than 3 years)

    Pros

    Great Benefits. Tuition Reimbursement. Some what of Flexible schedule.

    Cons

    Lack of communication between lower and upper level employees. Favoritism towards other employees.

    Advice to ManagementAdvice

    Communicate and recognize your employees hard work!

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Rewarding, hard work

    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Press Ganey as an intern

    Pros

    Everyone is very dedicated to their work and this leads to very accomplished workers who will do all they can to achieve success

    Cons

    It is a very corporate environment and can sometimes be very hectic and chaotic, not very laid back despite people being able to work from home

    Advice to ManagementAdvice

    Emphasize communication between teams and offices -- lots of people are remote workers or are on the road a lot so it makes it that much more important that everyone communicates with each other

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Making a difference in healthcare by leveraging the unique strengths of really great people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Manager in Chicago, IL (US)
    Current Employee - Service Manager in Chicago, IL (US)

    I have been working at Press Ganey full-time (more than 10 years)

    Pros

    The greatest satisfaction comes from knowing you can make a difference. If you have a great idea, you can run with it with blessings and support!

    Cons

    There are lots of moving parts and it's tough sometimes to see all the inter-related issues and impact of decisions.

    Advice to ManagementAdvice

    Please continue to push the envelope and innovate to better support our clients. Listen to them, respond to them, remember that we all work for them.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Flexible and forward thinking - constantly changing and challenging employees to go above and beyond.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Press Ganey full-time (more than 5 years)

    Pros

    Career development, opportunities for professional growth, teamwork, flexibility, good leadership, thought provoking

    Cons

    Sometimes the amount of work surpasses the amount of resources that we have.

    Advice to ManagementAdvice

    Appreciate employees at all levels as much as possible.

    Recommends
    Positive Outlook
    Approves of CEO

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