Redbox

  www.redbox.com
  www.redbox.com

Redbox Reviews

Updated 10 November 2014
Updated 10 November 2014
115 Reviews
2.9
115 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Mark Horak
14 Ratings

Review Highlights

Pros
  • The company has good benefits, Expect the yearly bonus to go away next year (in 15 reviews)

  • The first place I worked at that allowed me to have a work/life balance (in 7 reviews)


Cons
  • Middle and Upper management unsure of how to execute and what new ideas to pursue (in 7 reviews)

  • This can cause serious wear and tear (in 3 reviews)

More Highlights

27 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Overall very positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Redbox full-time (more than 3 years)

    Pros

    Benefits are great, so is work/personal life balance. Excellent paid time off.

    Cons

    I often do not have enough work to do to get me to 40 hours per week so often cashing in time off on a normal check to fill in gaps.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    level 1 technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Level I Technician in Chicago, IL (US)
    Former Employee - Level I Technician in Chicago, IL (US)

    I worked at Redbox full-time (more than 5 years)

    Pros

    Good place to work. environment positive to be around. easy to lean procedures

    Cons

    advancement to hierarchical jobs is tough to get in to. Seems to be about who you know rather than what you can do

    Advice to ManagementAdvice

    Keep striving hard and thinking about employees and everything should balance out.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great organization to work for. Room to grow in the company if you so desire. Good pay and nice benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Manager in Billings, MT (US)
    Former Employee - Regional Manager in Billings, MT (US)

    I worked at Redbox full-time (more than 3 years)

    Pros

    Great leadership from the top down. If you get work done on time you never hear from corporate. I received 3 weeks vacation right from the start and two bonuses a year by achieving my metrics.

    Cons

    In my area (Montana) there was a lot of traveling because of servicing kiosks that were so far apart that you did put in some long days and even weeks. Especially during the winter months.

    Advice to ManagementAdvice

    Had a very good rapport with management, very approachable and helped to resolve any difficulties that you faced on the job.

    Recommends
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Really great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Representative I in Wichita, KS (US)
    Current Employee - Field Service Representative I in Wichita, KS (US)

    I have been working at Redbox full-time (more than an year)

    Pros

    Flexibility. Great benefits and charitable organization.

    Cons

    Experiencing growing pains, which has caused a lot of the great things about this company to be strangled.

    Advice to ManagementAdvice

    Happy employees make you money!

    Recommends
    Approves of CEO
  6.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Manager in Oakbrook Terrace, IL (US)
    Current Employee - Regional Manager in Oakbrook Terrace, IL (US)

    I have been working at Redbox full-time (more than 3 years)

    Pros

    Good Benefits, Good people who care about you and the job. Flex hours. Casual environment.

    Cons

    Long hours/ travel. Business outlook over the next 5 years is questionable without new lines being integrated to core operations.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Good Company but lost it's direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Chicago, IL (US)
    Former Employee - Manager in Chicago, IL (US)

    I worked at Redbox full-time (more than 3 years)

    Pros

    Good Benefits, balance lifestyle, great culture

    Cons

    Shrinking, out of new ideas

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Good place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Redbox as a contractor (more than 3 years)

    Pros

    smart developers(mostly contractors)explores new technologies,playing it safe now,modern office,good cafeteria,free snacks,coffe,hot choclate,fruits,breakfast,cereals,soda machine,candy,etc.

    Cons

    politics,doesn't absorb talented contractors,few managers only want to do repetitive support work so that his and his team keeps going on.Puts hurdles in automation and hides facts.Few managers are in-sure about there turfs.Few managers doesn't like his sub ordinates speaking up with better ideas than him and stops allowing them in meetings hence stopping innovation and better ideas.

    Recommends
    Negative Outlook
    No opinion of CEO
  9.  

    Good company overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Redbox full-time

    Pros

    Relaxed culture not a suit kind of organization. Good culture of open door policy.

    Cons

    Executive leadership is disengaged with most levels below them and little to no recognition that they make a lot of changes for this large of a company and they expect the teams to accept and implement changes with little to no planning time.

    Advice to ManagementAdvice

    Need to engage your field leadership better and utilize their knowledge in the planning stages for major change to better understand the timeframes to implement the needed changes.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Great until activist investors got in!!

    Current Employee - Senior Level in Oakbrook Terrace, IL (US)
    Current Employee - Senior Level in Oakbrook Terrace, IL (US)

    I have been working at Redbox full-time

    Pros

    The company used to have some great talent in the technology space around chicago land area and they still do. Great benefits and pays relatively well

    Cons

    Until about 2 years Redbox was operating as a standalone unit. Changes in the management, especially when the technology leaders from redbox left - they were filled in by the corporate outerwall personnel. From that point on they have transitioned over to an less creative, enterprise mode operational environment.
    Add insult to injury, activist investors got in and they started the cost-cutting initiatives.

    Advice to ManagementAdvice

    You have some great talent and please make sure they don't leave because of an increasingly less creative environment.

  11. 2 people found this helpful  

    Good place to pursue a great career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Middle Management in Oakbrook Terrace, IL (US)
    Current Employee - Middle Management in Oakbrook Terrace, IL (US)

    I have been working at Redbox full-time (more than 5 years)

    Pros

    There may be times you need to work more, but we value work life balance. Great benefits. smart and dedicated peers. offers new oppurtunities, internal career growth is immense.

    Cons

    work in all kinds of elements and time constraints, Middle and Upper management unsure of how to execute and what new ideas to pursue. No idea how to deflect Netflix and streaming offerings in general. Continually starting and stopping new business as if they never tested the idea in market.

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
    No opinion of CEO

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