Cookies help us deliver our services. By using our services, you agree to our use of cookies. Click here to learn more

Reynolds American Reviews

Updated 31 March 2015
70 reviews filtered by
  • Any Location
  • Any Job Title
3.0
70 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Susan M. Cameron
1 Rating

70 Employee Reviews

Sort: Popular Rating Date
  1. Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Division Manager
    Former Employee - Senior Division Manager

    I worked at Reynolds American

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Sustainable company, long term potential

    Cons

    Limited bonus, hard for promotion

    Advice to Management

    listen to employees

  2. Started out as a great experience but recent changes have caused an increased work load and increased demands.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager III
    Current Employee - Territory Manager III

    I have been working at Reynolds American full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Pretty good pay, great benefits, great freedom and flexibility.

    Cons

    Increased work load and demands. With recent acquisitions it appears it is only going to get worse.

    Advice to Management

    Our plates are running over. Let's focus solely on the most important business building activities.

  3. Great Benefits, over worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager I in Fresno, CA (US)
    Current Employee - Territory Manager I in Fresno, CA (US)

    I have been working at Reynolds American

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits offered at this job, company car, reimbursement on cell phone, internet and car wash. Your given a computer and printer. Medical and dental and vision.

    Cons

    over worked, it does not stop at 5 and the pay is not that good compared to what the hours you put in. Its hard to advance in this company unless you constantly want to be moving around to wherever they place you.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Good compensation and benefits but superficial cultural values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Management in Winston-Salem, NC (US)
    Former Employee - Senior Management in Winston-Salem, NC (US)

    I worked at Reynolds American full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    • Good compensation and benefits package especially for Winston-Salem, NC area
    • Generous vacation allowances, even at entry level
    • Good breadth and depth of experiences in most job positions
    • Lots of interesting travel opportunities
    • Ample training support and resources
    • Big budgets and well-funded programs

    Cons

    • Old school, small-town culture with only token diversity that is highly skewed to a few departments
    • Shrinking corporate pyramid in a declining industry, impedes career progression
    • Repressive employment arbitration agreement highly favoring the company is a prerequisite for bonuses, make sure you fully understand the content and potential implications
    • Lots of out-sourcing for Human Resources functions, be sure to regularly verify and keep written documentation of all compensation, benefits and retirement related information

    Advice to Management

    Great potential but invest in a more progressive and results-driven culture, truly "walk the talk"

  6. Great company to start career with, but keep your options open.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager II
    Current Employee - Territory Manager II

    I have been working at Reynolds American

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Benefits are good, but declining. Having a company/personal car is nice, but not enough to keep people around.

    Cons

    Lack of promotions. Management being disconnected with what is going on in the field.

    Advice to Management

    Spend more time in the field and listen to your foot soldiers.

  7. It all depends on who your manager is:)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager II in San Francisco, NM (US)
    Current Employee - Territory Manager II in San Francisco, NM (US)

    I have been working at Reynolds American full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Flexible work schedule, good benefits, room for advancement

    Cons

    often end up working 60hrs/week, management demonstrates strong favoritism

  8. Territory manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Reynolds American full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    good pay and benefits. work on your own for the most part which could be good or bad depending you your personality

    Cons

    its a cigarette company.....advancement is not as fast as they make it out to be.

  9. Helpful (1)

    Senior Financial Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Reynolds American full-time

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great Culture
    Great Benefits
    Good Work Environment

    Cons

    Promotions are slow to come in Finance

  10. Helpful (3)

    Good Company for young people, not a long term career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Territory Manager III in Richmond, VA (US)
    Former Employee - Territory Manager III in Richmond, VA (US)

    I worked at Reynolds American full-time (More than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Company Car, good pay and benefits, no weekends, great company meetings.

    Cons

    Very aggressive and competitive people. If you are over 35 years old, you will be pushed to the side and never promoted. It is based on education, and self promotion, experience and customer service are no longer rewarded.

    Advice to Management

    Stop trying to make the company younger, education is not always as important as experience in every situation.

  11. Helpful (1)

    The salary is great, the job is dirty.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Territory Manager III in Fresno, CA (US)
    Former Employee - Territory Manager III in Fresno, CA (US)

    I worked at Reynolds American full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great pay, nice vehicles, plenty of vacation time.

    Cons

    Working in liquor stores, in bad neighborhoods gets old. You will earn every penny. There is a clear division between TM's and upper management. Some managers behave like high school cliques. If you report a problem with a manager to work place practices, you can be certain nothing will be done. Myself and 3 other team members reported a manager several times, with no results. Turn over is ridiculous. Work load is tremendous and difficult to keep up with if you are doing the job well.

    Advice to Management

    Step off of the "high horse" please.

Reynolds American Photos

Reynolds American
Sante Fe Natural Tobacco Company - Home Office
American Snuff Company - Home Office

+ Add Photo

Work at Reynolds American? Share Your Experiences

Reynolds American

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.