Royal Bank of Scotland Reviews

Updated 25 August 2014
Updated 25 August 2014
683 Reviews

3.0
683 Reviews
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Royal Bank of Scotland Group Chief Executive Ross McEwan
Ross McEwan
46 Ratings

Review Highlights

Pros
  • Work-life balance is fair and constant monitoring of your growth as an individual here (in 163 reviews)

  • Nice work environment at Stamford CT, state of the art building and work spaces (in 33 reviews)


Cons
  • Work life balance is pathetic for some departments (in 16 reviews)

  • Commute, Poorly managed areas and senior management constantly change gears (in 27 reviews)

More Highlights

248 Employee Reviews Back to all reviews

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  1.  

    Things will never really change until the culture does

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Consultant  in  Edinburgh, Scotland
    Former Employee - Human Resources Consultant in Edinburgh, Scotland

    I worked at Royal Bank of Scotland as a contractor for more than a year

    Pros

    Everything except the culture - salary, opportunities, working environment are all great

    Cons

    There is a lack of a culture of respect, that permeates the whole organisation and a legacy from Goodwin's time. There have been efforts to change it, but it's slow progress.

    Advice to ManagementAdvice

    Until there is a change of significance at the top, and installation of managerial culture that truly values employees rather than paying lip service to employee engagement initiatives I don't see anything changing. 4 big changes I'd make:

    Make managers accountable for managing their people (for clarity, that doesn't mean senior/middle managers bullying junior managers to make decisions that long term are more damaging to the business - but building genuine leadership capability)

    Change the language of the business - if you want to change the culture then the values initiatives you spend an obscene amount of money on need to become part of the corporate everyday language. If you can't refer to it and point to it in your every day activities, then RBS is not living the values. And stop referring to people as human capital. Your employees are not the human capital of RBS... they ARE RBS.

    Start realising that when you refer to customer, that also means your employees.... most of whom actually are your customers - that might help the reframing of the 'respect' agenda

    Everyone understands that with the contraction of the business this means a reduction in jobs across the Group - but start involving senior HR support (with more clout than simply agreeing with the accountants view of how the business should be run) in decisions involving major people changes. I've witnessed major change programmes, including of HR, being run by those seen as operational senior change agents but with no understanding of the long term people/engagement of loss of intellectual capital impact on the business long term. This isn't going to leave you fit for the future, and likely to cost you more long term.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    equity derivatives sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President Sales  in  London, England
    Former Employee - Vice President Sales in London, England

    I worked at Royal Bank of Scotland full-time for more than 3 years

    Pros

    good working hours
    1h30 lunch breaks
    8 to 18 (sales)
    good vacations

    Cons

    total lack of direction
    middle management has no idea where business is going

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Demoralising

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Royal Bank of Scotland full-time for more than 3 years

    Pros

    Has recently made the effort to recognise and retain talented staff.

    Cons

    Demoralising when everyone around you is being fired. The office culture is fairly stuffy with no social interaction.

    Advice to ManagementAdvice

    The constant restructuring and change of senior management is unsettling.

    Recommends
    Negative Outlook
    Approves of CEO
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  5.  

    Nice environment, inefficient leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  London, England
    Former Employee - Anonymous Employee in London, England

    I worked at Royal Bank of Scotland full-time for more than a year

    Pros

    - Smart and friendly co-workers. Laid-back atmosphere compared to other competitors in the industry which contributes to decent work-life balance. Some opportunity for independence.

    Cons

    -This place isn't suitable for ambitious person - absence of environment that fosters progress and advancement, as they would most likely satisfy on status quo.
    - Rigid organisation makes promotion a rare thing. Too much middle-management practically contributing nothing to company.

    Advice to ManagementAdvice

    - Needs to display real managerial skills when it comes to larger projects.
    - Stop relying on outdated technologies.
    - Invest in people - give rewards and promotions for good work. The middle management (which is filling the gap between newbies and seniors) are overly conservative - someone needs to bring fresh ideas.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    A company with good work life balance and opportunities but clogged with governance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst  in  London, England
    Former Employee - Analyst in London, England

    I worked at Royal Bank of Scotland as a contractor for more than 3 years

    Pros

    You will find plenty of nice, bright people, the vast majority of whom have the right compass. Company values good on equality, an inclusive place to work for everyone. Training of staff at a good standard. Good work-life balance. Company trying extremely hard to improve and resolve the problems that led to the bail-out. Client servicing people truly excellent. Easy to gain career-boosting experience and opportunities on v large programmes.

    Cons

    If you work in Tech then expect outdated technology alongside the newer stuff so expect workarounds , if you work on programmes you may find email inboxes and calendars often overcommitted making it harder to deliver. You can find yourself a laid back niche if you want to, but on large programmes can find yourself accountable for more than you are completely comfortable with and making lots of presentations to each other. Proactivity in short supply...

    Advice to ManagementAdvice

    Consider how to better govern large programmes and how RBS can know itself better, so people on the ground can get on with the productive stuff. Get to the core of old technology and replace it, no matter how painful. 'Fess up to the problems but with real solutions.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Dead end job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Southampton, England
    Former Employee - Sales Associate in Southampton, England

    I worked at Royal Bank of Scotland full-time for more than a year

    Pros

    I was there almost 3 years and was given lots of responsibility which was good and made me fees important. The people working there are great and made it all the better.

    Cons

    They got us to do lots of extra work outside of my job title without paying any extra. There was nowhere to go.. they laid off lots of people above me so I was just stuck doing what I was doing. Even if I had got promoted, I probably would have been made redundant! Also the bonus is capped so no matter how hard you work, its always the same amount you will receive.

    Advice to ManagementAdvice

    You need to start rewarding people fr all the extra work they are putting in.. IE pay rises!! Also, stop hiring everyone through agencies... they are uninterested people that you hired cheaply.. and it didnt help us people out at all that were working hard to train them.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Good work/life balance, but lots of egos

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quant  in  London, England
    Former Employee - Quant in London, England

    I worked at Royal Bank of Scotland full-time for more than 3 years

    Pros

    Some smart people still, good work/life balance

    Cons

    Bureaucracy, Depressing environment, egos, feeling of a downward trajectory

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Good Work Life Balance, but limited prospects.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Change Analyst  in  London, England
    Current Employee - Senior Change Analyst in London, England

    I have been working at Royal Bank of Scotland full-time for more than 5 years

    Pros

    Good Work Life Balance, flexible benefits package
    Flexible time/working hours (come in early, go home early)
    Great people to work with.
    Relaxed environment and as long as you get your work done, no officious-ness

    Cons

    Low base salary, topped up by "flexible benefits package".
    "Dead-man's shoes" - Have to wait until someone dies to get promoted.
    Not great career progression
    Too many systems/processes that are unclear and inefficient.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Good life work balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Risk Analyst  in  London, England
    Current Employee - Senior Risk Analyst in London, England

    I have been working at Royal Bank of Scotland full-time for more than 5 years

    Pros

    1 hour lunch break
    9 to 5

    Cons

    low salary
    too much restructuring taking place

    Advice to ManagementAdvice

    Keep the good employees

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    Poor management, but generally a pleasant place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President  in  London, England
    Former Employee - Vice President in London, England

    I worked at Royal Bank of Scotland full-time for more than 5 years

    Pros

    Reasonable pay and a more balanced culture post recession. Generally, nice people to work with. Reasonable facilities. Could be worse.

    Cons

    Weak management, inappropriate pressures from government lead to poor commercial decisions. A very large operation of several businesses, still somewhat bureaucratic.

    Advice to ManagementAdvice

    Take a long term commercial view like most successful businesses.

    Recommends
    Neutral Outlook
    No opinion of CEO

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