Royal Bank of Scotland
3.1 of 5 593 reviews
www.rbs.com Edinburgh, United Kingdom 5000+ Employees

Royal Bank of Scotland Reviews

Updated Apr 04, 2014
All Employees Current Employees Only

3.1 593 reviews

                             

73% Approve of the CEO

Royal Bank of Scotland Group Chief Executive Ross McEwan

Ross McEwan

(11 ratings)

54% of employees recommend this company to a friend
215 Employee Reviews Back to all reviews
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Struggling to manage change

Business Manager (Former Employee)
London, England

I worked at Royal Bank of Scotland full-time for more than 5 years

ProsLocated in the heart of The City and populated with some very bright, ambitious and driven people, they have a culture that rewards those who are able to grasp their responsibilities, own those and then are ambitious in taking on new ones. Those who have a clear understanding of their responsibilities and consistently deliver quality product are very well regarded. Management will invest in people who demonstrate an ambition allied with a well considered career path,

ConsGiven the extent of change due to the ABN takeover, the changing regulatory landscape, the change in the nature of the market, etc. there is an element of "change fatigue" that might have crept in. Leadership have also been somewhat remiss in clearly defining a strategy that capitalises on the changing industry outlook and have consistently failed to invest in IT systems.

Advice to Senior ManagementTake the time to define a strategy for each business given the changing landscape and your espoused core values. E.g if "taking risk seriously" is a value, invest in the systems and the people, establish the culture needed to make sure that both existing products and processes as well as new ones are rigorously assessed for risk before having those mitigated in more than a superficial way

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Could have been better.

Fraud Analyst (Former Employee)
Edinburgh, Scotland

I worked at Royal Bank of Scotland part-time for less than a year

ProsThe recruitment process was not strenuous and you had a feeling that they genuinely wanted you there. You get exposed to a whole gamut of financial products and services. The buzz around the office was great and colleagues were never too busy to help if you needed pointers. The system was undergoing a transition when I got in-following the GFC- and a lot of the processes were being modified, especially in relation to company values and opportunities for personal growth.

ConsThe induction training was wholly inadequate and unrealistic. Quite a lot of the day to day challenges were not adequately captured by the training and some aspects were, frankly, without relevance to your job role and seemingly over-emphasized. Also staff seemed very tense and under tremendous pressure to deliver.

Advice to Senior ManagementToo many filters between the junior staff and top management. The disillusionment on the lower levels translates into poor service for clients and high staff turnover. Managers seemed more inclined to protect and enhance their reputations than invest time in managing for positive results. Hence they seemed more pleased to catch people out than be concerned that things weren't being done right and changing the mentality.

No, I would not recommend this company to a friend

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Great colleagues but hard work

Reporting Analyst (Former Employee)
London, England

I worked at Royal Bank of Scotland as a contractor for less than a year

Pros- Working with other colleagues who were friendly and social
- Competitive daily rate for contracting
- Regular staff meetings
- Office convenient for public transport

Cons- Narrow scope of work
- Lack of direction from management
- A significant change in policy which meant some of the work that had been done was for nothing

Advice to Senior ManagementConsider the work that has been done before changing policy

Yes, I would recommend this company to a friend

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Generally a good company to work for

Anonymous Employee (Current Employee)

I have been working at Royal Bank of Scotland

ProsGood people, my colleagues are fantastic. Work Like balance is good. Introduction of more customer focussed approach in a Conduct Risk environment, striving to thinking long terms and 'doing the right thing'.

ConsDisjointed strategy within different departments and salary and reward packages low in comparison to main competitors. Not much willingness for anything 'outside the box' in terms of pay. Negative media coverage often brings moral down.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Cooperative work culture

Intern (Former Employee)
London, England

I worked at Royal Bank of Scotland as an intern for less than a year

ProsCooperative work culture, decent benefits package, forward-looking

ConsA lot of reorganization, in the midst of cleaning up its own issues

Advice to Senior Managementn/a

Yes, I would recommend this company to a friend

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Ok.

Insurance Officer (Former Employee)
London, England

I worked at Royal Bank of Scotland full-time for more than a year

ProsLots of brands under one umbrella.

ConsHigh insurance premiums. Little discounts offered on occasion.

Yes, I would recommend this company to a friend

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Good place to work

Resource Planning (Former Employee)
Birmingham, England

I worked at Royal Bank of Scotland full-time for more than 10 years

ProsGood company to work for, training and development is available to all staff to help with career progression within the company for the right candidates.

ConsIt can sometimes be difficult to get recognised for work well done, it can fel as though work well done can go un-noticed by senior management.

Yes, I would recommend this company to a friend

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not tough enough to cope

Sales Manager (Former Employee)
London, England

I worked at Royal Bank of Scotland full-time for more than 5 years

ProsWell managed when things were going great & throwing money at a problem invariably solved any issues - pre 2008 crash.

ConsPoorly managed when a change of circumstance meant innovative solutions or harsh decisions would be better suited.

Advice to Senior Managementyour role isn't paint by numbers anymore ...

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great place to work but no job security

Operational Risk Manager (Current Employee)
Edinburgh, Scotland

I have been working at Royal Bank of Scotland full-time for more than 10 years

ProsBenefits and people are great

ConsJob Security is poor and lack of communication from leadership

Advice to Senior Management...

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Good place to learn at first, however if you want to progress further you may look for something more

Process Analyst (Current Employee)
London, England

I have been working at Royal Bank of Scotland full-time for more than a year

ProsGood work life balance, possibility to work from home, good benefits, opportunities to travel abroad, possibilitiy to move to other department very easily

ConsPay could be better, bonuses paid late in March and it's only first 2k, rest to be paid later. Hard to get things done.

Yes, I would recommend this company to a friend

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