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Ryan, LLC Reviews

Updated 8 April 2015
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3.0
36 Reviews
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Ryan, LLC Chairman and CEO G. Brint Ryan
G. Brint Ryan
19 Ratings

36 Employee Reviews

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  1. Director Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ryan, LLC full-time

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Solid Company, Not going away. National presence. Allows for self directed management. Pay is competitive. Leader in various tax realms.

    Cons

    Large company requiring most all significant decisions to be decided by a few creating significant bottlenecks company wide. Policy set in place by leadership tends to stifle the progress of the worker bees.

    Advice to Management

    Distribute decision making abilities further down the food chain giving all employees equal access to success. Empower lower level with decision making power.

  2. Top-Heavy, Revenue-Hungry, Going Down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant in Dallas, TX (US)
    Current Employee - Senior Consultant in Dallas, TX (US)

    I have been working at Ryan, LLC

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    There is a relatively flexible work environment, but don't be dooped by recruitin. You're going to have to put in some major hours, especially at the onset. Additionally, the benefits and base pay are pretty good, but not industry leaders by any stretch of the imagination.

    Cons

    I used to love this company. I was so proud to work here. Now I just feel completely disillusioned about the future. We made it to Fortunes top companies, but I bet it's just a flash in the pan. The company is only focused on revenue. Client satisfaction and leadership are going down the drain. The principal group is a joke. All they care about are selling new projects, not reviewing or teaching. The CEO is a hypocrit. He preaches that we should see clients at least every 6 months, but I'm on some of his active accounts he hasn't visited in years, and not for a lack of trying to get him there. There is a very strong do as I say and not as I do attitude among senior management. Staff is just cranking out projects to try and meet ridiculous benchmarks and screw ups are happening over and over. I don't expect I'll be here much longer, and I don't anticipate I'll work with Ryan after I leave.

    Advice to Management

    Scratch it and start over. The model doesn't work anymore. The team structure doesn't work anymore. The old dogs sitting on clients and road blocking your bright, enthusiastic principals doesn't work anymore. The BD guys selling projects for the sake of selling (ie. Sales tax reviews for mall kiosks) doesn't work anymore

  3. Ryan LLC

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ryan, LLC

    Pros

    Flexible work schedule and progressive

    Cons

    low base salary and takes a long time to get bonus

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  5. good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ryan, LLC full-time (more than 5 years)

    Pros

    good people to work with

    Cons

    bad upper management that handles things

  6. Helpful (1)

    Good upside potential if you can connect with the right Principals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Houston, TX (US)
    Former Employee - Director in Houston, TX (US)

    I worked at Ryan, LLC full-time (more than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    -Solid opportunity to make $$$ if you can connect to the right Principals and BD's.
    -There is great freedom and flexibility of schedule with the highly touted MyRyan program (you will love reading the daily emails from HR about another award the program just won).
    -You can come and go as you please.
    -Growth leads to opportunity if you are willing to put in the time and travel. If you desire to spend as little time at home as possible this is the place to do it.
    -There are many good people here you just need to have the luck to land in a spot where you can work with them.

    Cons

    -Ego
    -Ego
    -Did I mention ego? Ryan is a place led by management that loves to pat themselves on the back. Some Principals have the management skills of a buffalo. Their inability to connect with normal people is astounding. Condescension and selfishness rules their day. Not all are like this but the ones that are ruin it for everyone.
    -Lousy base salary.
    -Incessant reporting/forecasting and meetings about reporting/forecasting take away the Entrepreneurial atmosphere that led to the growth of the company. When you struggle connecting with people, you manage the numbers. They love to manage the numbers. It truly is the only thing that matters.
    -The post on here that recommends that Ryan should hire "more people like me" says all that needs to be said about the company. If you believe the world revolves around you, then you may find a home here.

    Advice to Management

    Far be it from me to give advice. No one can fault the growth that the firm has seen over it's 20+ year history. The path ahead gets tougher as the road to $1B is a tougher stretch than the road to $400MM was. You will need to manage more than numbers to get there.

  7. Helpful (3)

    Great place to start

    Former Employee - Consultant, Sales and Use Tax
    Former Employee - Consultant, Sales and Use Tax

    I worked at Ryan, LLC full-time

    Pros

    Work from home option is good but your reminded that its a privilege and it can be taken away from the employees at any given moment.

    Lots of training and if your on a good team with a seasoned manager you will learn a lot.

    If your on a good team, its a great work environment.

    Cons

    Pay is extremely low for the area and your constantly reminded that its due to the bonuses but if you have 5-10 people on project and most of them are in senior management you can expect 1/15 of an percent as a compensation. Management gets the majority of the cash while you do most of the work. Bonuses is not based on number of hours its based on seniority.

    No HR support. If your having an problem with your manager your only option is to look for another job. Upper management will not work with you and moving internally is a joke. All managers talk to each other even before you apply.

    Ryan's mindset is just hire them and we will teach. So you have employees there with no accounting or tax experience coming from restaurants and mental health fields learning tax and this includes people in management so they are learning as they go.

    If your there long enough, you will move up in the company by default and not due to your ability. With this mindset, teams suffer with incompetent Managers because they are learning how to be a manager and do not have skills and should not be one.

    Advice to Management

    Hire seasoned accounting and tax employees and compensate them for it. Review your bonus structure

  8. Helpful (1)

    Mostly good, some very bad

    Former Employee - Anonymous Employee in Atlanta, GA (US)
    Former Employee - Anonymous Employee in Atlanta, GA (US)

    I worked at Ryan, LLC full-time (more than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Plenty of opportunity to make your mark and increase your knowledge and skills. MyRyan is great if you need a bit of work/life flexibility.

    Bonus plan can be very good if you are in the right practice and on the right engagements.

    Cons

    There are some leaders that should not be allowed to have any staff interaction as they lack leadership, common courtesy, and most basic of interpersonal business skills.

    One leader is even allowed to remain despite numerous harassment incidents at multiple firms.

    Advice to Management

    Clean house of personalities that drag down reputation. Money isn't everything and it is certainly not enough upon which to risk a great reputation.

  9. Freedom to work from home; leadership and management is too centralized in one person/city

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ryan, LLC full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The ability to work from home is a plus, but this also means that you are on call at all times. If you're on the right team, then you'll enjoy your time here. There are some very, very smart tax professionals here.

    Cons

    Compensation is far below market. Management is too centralized. The CEO must review and approve nearly all money that leaves the company which slows things down tremendously

  10. Good company if you like tax

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Dallas, TX (US)
    Current Employee - Consultant in Dallas, TX (US)

    I have been working at Ryan, LLC full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Work life balance, lucrative bonuses if you get on the right team, client services

    Cons

    Work is mundane and boring, lots of data entry and invoice pulling

  11. Find Experience to be Inconsistent but Optimistic About the Potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Ryan, LLC full-time (more than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Ryan is a growing and innovative company in the professional tax services space that provides great service because they are not encumbered by the "Big 4" mentally of billable hours and conflicts between the public and client interest. Ryan is deeply focused on client service and this is evident in the firm's approach through client surveys. Having worked in the Big 4, the Big 4 never dedicated this much care and resources to understanding clients and truly asking for feedback.

    MyRyan is a great program that allows for results-oriented focus and not an hours focus. As long as you are creating value and bringing results, most people do not care where you work.

    If you are willing to develop yourself in a specialty niche, this is definitely the place for you. Ryan's programs and educational focus do allow for people to develop a 'go to market' speciality.

    Cons

    Ryan is on a big acquisition spree but is still headquarters-focused meaning all the other 30+ offices are second fiddle to the Dallas office. With the rapid growth, infrastructure is lagging to the point where it can be frustrating to have assistance with simple things.

    Most Principals earned the position because they had a niche that made some money for the firm. In today's professional tax services environment, most of them have no idea how to introduce other services outside their particular practice area or collaborate with other Principals or managers. In many cases, ideas brought to them are shot down because of ego's or they happy making the money they are making. It can be very frustrating not being a Principal because of the mentality of many Principals.

    Brint Ryan is a true visionary but can't say the same for most of the senior leaders including Principals. This is unfortunate because there are great people that bring awesome ideas each and every day.

    Honestly, I think a significant portion of the Ryan experience is going to be dependent on your service line and particular group, as others have noted. Based on observation and talking with others, it varies considerably and believe this is because Ryan's hiring model does not always take into consideration the emotional intelligence quotient for leading people.

    Advice to Management

    Unless the Principal mentality changes, I see many managers leaving in the coming years because of lack of opportunity or ability to actually own work.

    A $1 billion company with lagging infrastructure is asking for disaster if the right information technology, recruiting and career development support does not exist.

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