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SYKES
2.9 of 5 148 reviews
www.sykes.com Tampa, FL 5000+ Employees
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SYKES Reviews

Updated May 01, 2013
All Employees Current Employees Only

2.9 148 reviews

                             

63% Approve of the CEO

SYKES President, CEO, and Director Chuck Sykes

Chuck Sykes

(83 ratings)

50% of employees recommend this company to a friend
19 employee reviews Back to all reviews
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  • Career Opportunities
         
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  • Senior Management
         
  • Approves of CEO

 

Current Employee – been working at SYKES full-time for more than 10 years

ProsThere is stability and leadership is honest. I appreciate the PRIDE values of the Company, and SYKES tries very hard to please and delivery to its clients. I'm proud to work at SYKES.

ConsSometimes the type of industry is very stressful. It is a fast-paced, people-intensive business which is challenging. Not everyone is cut for the industry, but that applies to similar companies.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Cebu City (Philippines)

Former Employee – worked at SYKES full-time for less than a year

ProsFollows the labor laws. Knows how to deal with their employees in a proper manner. Has approachable and helpful team leads.

ConsSome people are arrogant. Some team leads are conceited and don't know how to deal with agents in the workfield.

Advice to Senior ManagementKeep up the excellent service.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Manila, Manila (Philippines)

Former Employee – worked at SYKES full-time for less than a year

ProsVery accommodating staff from hiring until you graduate from English 101 and Product training. As soon as you're on the floor, Team Leaders, Coaches are approachable. Of course, they just have to see in you a good disposition.

ConsNone that I can share, cause it was a short stay and I regretted leaving the company for reasons that are unavoidable.

Advice to Senior ManagementI hope that BPOs or the call center industry would be fair enough to hire employees who have children with special needs, somehow grant them leniency in time schedules, see to it that the reason we have for working are our special children.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Quezon City, National Capital Region (Philippines)

Current Employee – been working at SYKES full-time for less than a year

Proshigh salary plus other benefits and incentives, health card within one month, good working environment and great shifting hours

Consnone so far, try to apply and see for yourself!

Advice to Senior Managementnone.none.none.none.none

Yes, I would recommend this company to a friend

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Quezon City, National Capital Region (Philippines)

Former Employee – worked at SYKES full-time for more than a year

ProsThe management are so PRO employees and also no politics around the production floor. benefits wise for the employees, employees are well compensated as to what they work for.

ConsI don't see any downside during the time I work with them.

Advice to Senior ManagementMore programs for employees and continue to expand your business. More power to SYKES....

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Shanghai, Shanghai (China)

Current Employee – been working at SYKES full-time for more than a year

ProsReasonable salaries compared to the workload

ConsIt depends on which account you are in

Advice to Senior ManagementPlease keep working for new account projects

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Cebu City (Philippines)

Former Employee – worked at SYKES full-time for less than a year

ProsPeople here are the ones who really know what they are doing and are NOT WANNABE's!

ConsGuards are inconsistent. Lobbies are boring.

Advice to Senior Management-

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Makati City (Philippines)

Current Employee – been working at SYKES full-time for more than 7 years

Prosexcellent environment for working. good compensation

Consbeen working there for almost 6 years nothing to complain

Advice to Senior Managementcontinue to give support to current employee

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Current Employee – been working at SYKES full-time for more than a year

ProsLove it! Great opportunities to grow and learn! Voted best place to work in Perry County 5 years in a row! Great training! Best pay for the job around! They will work with you!

ConsNone! I don't have any complaints!

Advice to Senior ManagementKeep doing what you are doing!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Current Employee – been working at SYKES full-time for more than 10 years

ProsWorking at Sykes is like coming home to family. The people here are so kind and nice. I couldn't imagine working anywhere else. Working at Sykes as opened up so many opportunities for me to become the person and employee that I am today. The advancement opportunites are endless.

ConsI wish the pay was more competitive for employess that have been with the company a long time.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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SYKES – Why Work for Us?

For more than 30 years, SYKES has been in the business of creating and maintaining satisfying relationships between client companies and their customers. During this time, they have also been creating gratifying jobs… Full Overview

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